My Samsung Neo G9 Experience 😒 (3 Monitors and 4 Months Later...)
The Samsung Odyssey Neo G9 has way too many problems, let's talk!
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Timestamps:
0:00 - Introduction
1:25 - Hi Seasonic! (Zee-Zonic 4tw!)
1:48 - The Specs (And Price!) Sounded So Good...
3:37 - My first G9 didn't even do 240Hz
4:28 - Samsung taking months to make HDR even useable
6:00 - HDR Dynamic mode is still not great
6:19 - HDR2000 is false marketing
7:25 - Vertical lines and weird horizontal gradients are fine right?
8:45 - Shoutout to my friend who bought three more G9s hoping to find a good one
9:55 - Questionable QC - varying levels of backlight bleed on different G9s
10:26 - More Questionable QC - Multiple G9's have dust stuck inside the panel
10:57 - FALD Halo performance
11:51 - Automatic Brightness Adjustment - Flickering
12:23 - Final Thoughts (Disappointment mostly)
Disclosure:
- This product was provided by Samsung. As per my own guidelines, they don't get any say about anything in this video or any of my other reviews (in case that wasn't clear xD). It's not sponsored by them, they also didn't get to preview this video beforehand, or any other nonsense like that (OBVIOUSLY). My reviews reflect my own views, nothing more, nothing less. I also don't expect they'll provide any monitors any time soon, so consider supporting on Patreon or via the affiliate links if you enjoyed this video! ;)
- Amazon links I provide are (typically) affiliate links. Using these does not cost you anything at all. As an Amazon Associate, I earn from qualifying purchases. This means they do provide me with a small commission when you decide to buy a product at no cost to you.
#Samsung #NeoG9 #GamingMonitor
The good friend talking here :) And Yes I returned 3 G9 NEO's! You absolutely nailed it with this video and big thumbs up that you bring these issues to light. Most video's about the G9 NEO are too optimistic, like from Jayz2cents, Linus, Bitwit... all have very promising video's about this monitor and so far never mention the FALD issues, the HDR implementation issues and the QC issues. Now, I don't say perse that these big youtubers covered this up, but at least they didn't do proper research and tests. The QC issues on this monitor are real, there's dust, dead pixels on arrival, flickering, scanlines, FALD grid visible on EVERY screen and just not worth 2100 EUR.
Word. And thank you co-testing 😉
Yeah. the bigger techtubers (j2C, Linus, Bitwit) arent monitor reviewers. It's mostly unboxing and intial reaction. They dont have the skillset to properly review a monitor like how Rtings and HUB and Techtesters and Optimum Tech. And initial reaction is nowhere near a proper review. KZhead needs MORE proper monitor review channels to drown out the initial reaction videos.
@@kingsgold Honestly, even my grandmother would have been able to spot these problems, but still they didn't.
@@__improwise__ most of them got sponsored by Samsung to make those unboxing videos, so watch them with a grain of salt. Truly grateful to see a REAL and HONEST review, this is a guide we need before making purchasing decision, thank you Techtesters!
They covered all these and much more so you may want to go back and fact check this shit comment you made here :) however yes this monitor is worth the money IF your using it for work but for gaming I would wait a bit.
Thanks for having the courage to speak outloud about the QC issues and panel construction defects like the FALD grid DSE impacting the Neo G9. The vast majority of KZhead reviews omit this critical issue for producitiviy use, obviously to not incomodate Samsung. Virtue is in the critique not in ads disguised as reviews. I also bought a Neo G9 and returned it for a much cheaper original G9.
If you're afraid to step on the toes of a company you shouldn't be a reviewer tbh. I do hope Samsung reacts well to this, we'll find out soon enough I guess! I really hope they can either fix this, or revise it soon. If they do, I'll be the first to give them credits too!
@@TechTesters . Glad you spoke out also. Never change.
Brave and stunning
The three reviews by 'larger' youtube channels which I checked and who speak highly of this monitor, all start with the disclaimer "Sponsored by Samsung".
@@TechTesters Have their been any improvements or solutions now that it has been 10 months?
Great review! Thank you so much for highlighting all those drawbacks that are usually omitted in majority of other reviews on KZhead.
I am so glad you addressed these issues openly! I can only imagine the frustration you and other users went through.. These kind of issues are truly significant and I couldn't recommend buying it at this stage.
Oh this has been super frustrating. A product sucking isnt new. Spending months with new samples, updates, etc and it still being disappointing is infuriating 😔
Bought this a month ago and use it every day for work and gaming at home. I love having three apps open side-by-side for work and still having room for a browser or streaming app. I have had none of the issues mentioned here. And it was on sale for a much lower price. Guess this is the penalty of early adoption/ testing with some companies.
So I’m in the market for buying an super ultrawide and this keeps popping up but I see negative and positive reviews. So I’m torn right now but the one thing I kinda want to see and wait for is an IPS 49” monitor and I’m having a hard time finding one. Have you used an IPS and then Switched to a VA which this one has and if so what is your experience with it?
Still good?
Two years I've been using Samsung Odyssey G9 Great game monitor with virtual effect
@@valorandvenom1131 It terms of refresh rate, response time, and color reproduction I am happy with the odyssey neo G9. I have not specifically tried to look at inverse ghosting yet. Also, I sit dead center and the screen is curved, so off angle viewing does not seem to mean the same thing as it does in a flat panel.
Still recommend it 8 months on? Any issues?
I am on the other hand extremely happy with this monitor. It has ticked all my boxes and every time I game I’m loving it to the max so it goes to show how opinions may very.
I myself enjoyed using my neo g9, but this video over 2 years ago, and samsung improve the neo g9 over time.
@@GanJosie Totally agree.
This is extremely useful review. Nothing is better as speaking from experience with the product. Nice job!
Very thorough & very fluid delivery. Excellent follow-up review!
Such a shame - it's ALMOST the perfect big display - I would have hoped they'd have nailed the firmware by now
That is the problem I have with it. Most b rolls in this video were taken today with all the issues still present, and they are far from resolving them. Meh 😑
I want them to make a flat 27 version 240 hertz 1440p VA or IPS or both or mini LED with a full fat G sync module,
Firmware is a very small part of it, adoption rate is far more important. Until it's ubiquitous, neither game support nor a bug(s) free experience will be provided. This is its Alpha stage, not even a Beta.
If you can handle the FALD grid on white backgrounds (which to me was so horrible that I constantly was refocusing on the content) than maybe for gaming it is worth it. But than for half the price. For productivity it is horrible imho.
@@TechTesters wow you had 3 faulty units, my first one was a winner after fw 1007.3 was released, sorry you had a bad experience , take note that a better dp or hdmi cord is a must as the included cables are terrible, also vrr needs to be on, windows 11 is a must and I like dimming on high 24/7
I got myself an LG C1 55" and have been using that as my main monitor. I've tried the OG G9, 38" LG Ultrawide, 34" G5, along with many others, but nothing can beat the picture quality & response time of the OLED. I only get 120hz on 4K, but that's enough for most of my gaming needs.
Glad to read this. I have the 48 inch C1 and playing/working on the RTX 4090. I’m looking at all the ultrawides but there doesn’t seem to be one perfect screen. The C3 is better but not by miles. Still need to wait a while before a 4K ultra wide oled with perfect specs comes out.
Best and more honest review ever I regret about getting my neo G9 as well lucky the last one of 3 is working great
Thank you for the honest review 👍
Glad I bought my Odyssey G9 last year as I'm pleased with its performance, Going to skip the Neo version and wait next for 2022 model which hopefully is a fixed version from all the 2021 model problems.
Currently using the original G9, was totally looking forward to this monitor. Based on their track record for the current model, I feel lot of issues will never get fixed. They still haven't fixed several deal-breaking issues with the current model. Definitely not falling for it again. The upcoming Ark is interesting, but I have a sour taste in my mouth. Won't be getting my hopes up. Thanks for the heads up!
Absolutely love your reviews, keep it up
wow thank you so much for this review. I was actually throwing around the idea of purchasing this but I was thinking it was too good to be true. Looks like that's true. THANK you so much for saving me the money.
Happy to help! :D
you are the only reviewer that actually gave me the information I needed and prevented me from buying something i regret. Thank you
She always keeps it real with her reviews.
I don't regret =P It's awesome monitor
Thanks for the honesty/bluntness in the review. After lusting over the Neo for weeks and reading so many reviews and similar comments on quality issues, your review put the final nail in the coffin for me. I suspect that Samsung has moved resources to the next version of this monitor and/or just simply doesn’t see enough value in fixing these issues
Happy it's appreciated. I think you're doing the smart thing too. I really wanted to like this, I gave it tons of chances, but I just don't see them working this out before a next revision or 2022 update.
I'm reluctantly reading this conversation at the moment because I don't want to not like this monitor. Ive also lusted over this monitor due to it's novelty but after much research and reviews I might just go with that Alienware
Also saw videos from "hardware unboxed" channel, they also gave up. Thank you for your actual review, I'm glad I found your video
Glad you enjoyed it! :D
Thanks I believe you saved my butt. I was getting ready to buy one of these. Close one I will wait
Was really hoping this would be an absolute god king of monitors, real shame that so many people have been dealing with these awful issues. I am currently running a G732 but I bought this only like 6-7 months ago, so I managed to avoid the issues at launch. I also very recently bought the LGC1 and that's truly kickass for HDR gaming, glad I went for that and not the G9 Neo. I was tempted to buy the Neo to replace my G7 but from all reviews I've read and watched, ultimately I'm vetoing this monitor. I do love and appreciate an honest review about a product, so nice work! :)
It should have been... got one since day 1.... hope in due time they fix the problems with a ultimate firmware update.
I was hoping the same thing, which probably made the disappointment even worse. But honestly even at half the price the issues just kill it.
It’s a shame to hear about the issues, but it seems that this year we’re seeing a slew of products being released with major flaws and a number of big game titles with a tonne of software ours and bugs …. Not a great year for new tech 2021 😢 (very few vg ones). Thank you Nada for the update 🥰👍🎄🥳 I was looking at the regular G9 for a future upgrade …… I have to make sure it’s not the “Neo” version 👍😉. Hopefully you finally caught that dodgy delivery driver and fired that shoddy gardener from the last review hehe 😂🤣
Amazing review! Congratulations for the honesty
I have been watching your content for a few weeks, and I just realized that your movements and slightly broken english are very similar to the ones that a very good teacher of mine had when I was a kid. That is why I find you so trustworthy! I subconciously associate you with a figure of knowledge and authority that I looked up to.
Hi Nada, thanks for the review, as usual very informative and well researched! I'd like to mention that the last issue highlighted (brightness changes causing flickering) is, as far as I'm aware, a result of the panel struggling with handling the necessary voltage variation when Adaptive Sync / VRR is enabled (and here's when a G-Sync module makes a world of difference but that's another story). You can still keep local dimming enabled (and thus actually enjoy the miniLED advantages, the whole point of this thing together with HDR performance, as you said) by turning the "VRR Control" function to On. This will fix 95-100% of such brightness variations (outside of triggering the OSD, that one always happens) but might introduce some micro stutter that is quite famous across the Odyssey line (G7, G9, they all have it). The latest available firmware (1008) actually reduced the stutters to an acceptable level when enabled, but only @ 240hz. At 120Hz they're more visible, but then @ 240hz you do have more scanlines than not and... well, here we are again talking about compromises. Such a disappointing product with so much wasted potential.
i have mine at 120 hz with vrr on and have none of these issues, or i can create a custom res and use 155 hz and stil no issues, of course im using dyanmic hdr and dimming on high 24/7, which is the best way imo
Happy to hear you liked it @WooTd - The flickering and/or brightness adjustments aren't just with G-Sync on though, or limited to Nvidia or AMD, and it does seem pretty consistent with which kind of scenes it happens in. That Tomb Raider scene with dark sides, then a lit up character in the middle is an easy way to reproduce it. So I still think it's reacting to content badly rather than struggling at a hardware level. It's mostly an issue with HDR content which does push brightness levels higher, so .. maybe? I still think it should be firmware fixable, but I'm just not holding my breath for it at this point It's funny (or sad) that I bought a Samsung QLED TV a while ago that behaved very similar, with no way to get around it either. - I think the final sentence sums it up. Looking at what I've seen, what close friends have shown me with theirs, and the tons of other threads and reports, it's just too much. There's a few people going really aggressively against my (and other) negative feedback on this, but there is just way too much going on with this product to call it anything other than a disappointment. Funny how that upsets some buyers though.
@@mainsource8030 brightness flickering with VRR enabled is an inherent VA panel problem, there is no solution for it (not talking about local dimming related flickering which is another matter). Your reducing of refresh rate will not solve flickering issues, it will fix scanlines and pixel inversion artifacts. If you never noticed flickering with VRR enabled that just means you have never played a game with frame rate spikes big enough to trigger LFC on your monitor.
@@gencoserpen1260 i often play the latest games, like currently i just beat the dead space remake, bf2042, elden ring and am playing returnal. that being said i do use an rtx 4090 with a ryzen 7900x3d so you are probably right about the spike/flickering issue. i also use v-sync on and g-sync on in the ncp, but always v-sync off in game as per the blur busters g-sync article. i also sometimes turn vrr off, cant really see a difference
I got the last models g9 and I was dreading getting one that was faulty from all the stories. 800 bucks was a great price though so I pulled the trigger. I'm extremely happy with it. Very lucky I think. Especially after hearing all the stories.
yes mine (not the NEO) was also good and after 1.5 year it gives problems. It is now for waranty in and ik hope to get my money back.
A great an honest review with no simping, best review of this product I have seen to date, +1 sub
Thank you for video. Planning buy it for work, but i changed my mind after your review. Too many problems, for high price.
Was about to buy this as a work monitor to replace the 2 screens I use. I'm glad I found your detailed review. Thank you for taking time to really dive deep and talk about both pros and cons. You're one of the best reviewers out there. And you earned my sub. What monitor would you suggest for productivity in the 32-49 inch range? I'm not a gamer. Just trying to improve productivity and reduce desk clutter
I bought this monitor for office use and to use a mac and a PC at the same time.
Whelp, that settles it. I've been wanting to get it for a while and have been considering getting it since they fixed the HDR. I can tolerate pretty much all of the stuff you mentioned... Except the flicker/FALD issues. Having the heights l brightness increase on 2 sides of the monitor for no reason is an absolute deal breaker for me. I'll just keep sticking to my PG32UQX.
So Samsung is trash? Is thay what youre saying? I used to like Samsung.
@@fynkozari9271 their quality control issues are way too prevalent and not just with this monitor.
Very good and thorough video. Everything was well explained. Thank you!
Thanks for your test. I've had exactly the same experience and am now looking for an acceptable "old" model without mini LEDs.
I can confirm as a neo g9 user that firmware 1011.0 has fixed these issues for me at least. Possibly a panel lottery type of situation as well. But when this monitor works, it’s beautiful
Hi there, Did they fixed the issues below? Gradient Lines on One color such as white background Flicker to brightness Quality Control Issues Construction Defects like the FALD Grid DSE
@@JedLR1945 To be quite honest with you im not aware of the Construction Defects but as far as everything else, I haven't experienced any problems and it's been a well rounded monitor for me productivity wise and gaming.
Damn! I really wanted this monitor, and I was hoping Samsung would get this version right. Oh well, maybe sometime the first quarter of next year at CES Samsung will release a new Odyssey Neo G9 without all the bugs and failures. Then I will purchase it, because I still love the specs and performance of this monitor!
yes me too, I want this monitor, but, without the problems😉
It will cost twice as much as the g9 neo im currently using the old g9 and im very happy with it no problems at the moment it also has two year warranty so i think im good
@@jsteff9290 I've had both the G9 and the G9 neo and there is a world of difference. Dynamic range on the G9 Neo is infinitely better as the amount of backlight MiniLEDs are infinitely higher (i don't remember the exact number) and while the G9 only has 10 individual dimming zones (as vertical bands) the G9 NEO has 2048 individual dimming zones each individually adjustable, making for an extreme dynamic range between pitch black and white. A major difference comes if you run a high end GPU like the RTX4090. Then you will actually benefit from the fact that the G9 NEO supports 240Hz refresh rate at the 5120x1440 resolution. I run the RTX4090 with my G9 neo and they are a match made in heaven. Another big selling point for some is the dual Displayport input option. The monitors hardware can actually receive signal from two devices and because the resolition of the G9 NEO is in fact the same a two UHD monitors side by side it can split the display in two so you actually get two monitors in one. I've tried it with my wifes Mac and my own PC and ... damn it is strange to sit and look at a monitor that shows the mac output on the left and the PC output on the right. If you consider buying two monitors anyway (also if you just use them on one computer, like most people do), the price tag suddenly isn't so hefty as one should think at first glance. Two high-end HD monitors would set you back just as much as buying one G9 NEO, and then you even get the benefit of getting rid of the bezel in the middle (win-win). Many tout this monitor as a perfect Gaming Monitor - and it is - hands down - the finest gaming experience I've had, but it should also be mentioned that this is the first time I run on highher refresh rates than the normal 144Hz that I had on my previous tripple G-Sync monitor setup. But it also has a huge place in the media production niche. I used to have alll sorts of setups a few years back I experimented with 5 pcs of 27" HD1440 moniotors in pivot next to each other, and while it gave me a nice resolution of 7200x2560 i grew tired of having 4 black bezels in my image consisting of 5 monitors in portrait mode. So after a year two of those monitors went out the window and the three remaining were pivot'd back to horizontal so I had a conventional setup of 3 horizontally mounted 2560x1440px GSync monitors. It was better but I still hated the two bezels still there, and although I had the monitors with the slimmest possible bezels (at the time) it was still an eyesore - at least in my oppinion. But when the G9 neo was out I was sold. I knew that was what I needed. So now I have this setup and it works like a charm when doing productions and I only have to use one single monitor for the setup (well two but that's because I have an 80" Flat Panel on the wall 3 meters back obove my desk to preview the result when I'm editing, but that's much more interesting than my previous setup where I also only used the two monitors for editing and then the monitor at the far right was only showing the preview production window. So in fact I still have the same work area as I had before where I only used two monitors for editing and the third for preview. Now I just have the preview the right way on a proper flat panel on the wall above my desk so I can see the result the way others would receive it. Finally I must say that the G9/G9 neo (this goes for both monitors), is the first monitor where I was truly able to operate the built in menus via the tiny joystick (that is both a button and a stick) simply by intuition. As an IT admin through 25 years I have been working with so many monitors and they almost always spread the functionality out on 6-7 buttons with the four reserved for up down, OK and cancel, and then a few more for on/off, mode-switch etc. It's horrible. On the G9/G9neo you just click the button/joystick conveniently located right underneath the blue power-on indicator LED so you always know where to find it under the miles and miles of monitor. As for all the problems people describe I haven't had any. I didn't get the G9 the instant it came out, so I have to admit that I cannot deny that early firmware was bugged, but as of the ver 1010 I immediately upgraded mine to when I got it, I haven't seen any of the problems. The only problems I've had was due to faults of my own. It is absolutely crucial to use properly certified Display Port cables. Don't use cables that are not certified for DP1.4 (at LEAST!). I already use DP2.1 certified cables, as I am certain that within very short time I will buy the G9 NEO 54" monster at a full 7680x2560 solution giving me two 4K monitors side by side in ONE panel, and since the RTX4090 is the only GPU that can run 7680z2560 at 240Hz right now, my GPU is already prepared for that monitor. I can hardly wait. 🙂
You are definitely the best reviewer on KZhead, thanks once again! 🙏🏻
Thank you so much for this in-depth review, it would suck to spend so much money to be disappointed.
I’m glad you called out the fact that there’s no such thing as HDR2000 certification. This kind of marketing BS where manufacturers essentially make stuff up to mislead consumers really needs to stop.
Just like LG's straight bullshit so-called "5K2K" monitor which they claim is a 5K Ultrawide monitor when in reality it's actually a 4K Ultrawide monitor aka 5120 x 2160 = 4K Ultrawide. 5120 x 2160 doesn't even have the total pixel count of 16:9 5K resolution. Only 1 KZheadr correctly called it a 4K Ultrawide monitor while everyone else refers to it as a 5K Ultrawide monitor. 😂😂😂
@@PSYCHOV3N0M i almost wouldnt even call it 4k since its still way under by pixel count
@@BrittanyMartin917 I'm not talking about DCI 4K. I'm talking about UHD 4K.
@@PSYCHOV3N0M yes by pixel count its not even 4k UHD its still 920k pixels less
@@PSYCHOV3N0M I know and this monitor isnt even 4K UHD if your going by pixel count its still 921.6k short.
Thank you very much for this honest review. Stuff like this makes a very big difference on KZhead. And whoa, what a mess. Damn, this should have been an awesome monitor.
DIY Perks has a good channel showing you amazing things you can do with TVs.Thanks for this video!
I needed this. Big Thanks!
Welcome :)
Thank you guys for being truthful to the community.
Thanks you for a honest review. So sad Samsung dropped the ball again, and even more sad that so many well now "reviewers" sold themselves to Samsung presenting infomercials as reviews. No way they can have missed all these problems, they were just paid to look the other way.
I don't undertssnd why all the Ig reviewers praise this monitor. Did they use it for all of 5 minutes before posting their review? I don't get it
@@theos25 a lot of reviewers never do long term usage since they have to cover the product asap. before the buzz dies since they would get less views
@@theos25 its exactly what they do. They get paid, put it back in the box and go back to their desk where their Dell or LG sits.
@@jamesmcmahonii8433 People keep making this statement and it's complete BS in most cases. Mewthree is spot on with what is really happening" People work with these monitors for a week or something an don't spend the time finding the actual bugs issues. Stop suggesting that there is some grand conspiracy. When it usually boils down to looking at the feature for a few days and writing up what they think instead of spending time deep diving the device.
@@KellicTiger didn't suggest a conspiracy. You just made people's point. The general consumer makes a purchase and uses the monitor for months on end daily. The reviewer gets one, and are indeed compensated for their reviews via sponsorship, do the review by using it for a week or two as you stated, and go back to whatever their personal setup is that's not the products they just reviewed. That's ok. Most reviewers are pretty honest about having a "personal rig." That doesn't mean its a conspiracy. It's business. But let's not act like reviewers don't review dozens to hundreds of devices/yr by spending hard time with them like a consumer does.
Nice to see a tech reviewer from the Netherlands in english. Honest and no BS as expected, very good review, made me choose another display.
Thanks, your honest review earned a sub
I checked out this monitor in store and was underwhelmed - looked at the LG C1 48" OLED instead and was wowed and never looked back since!
QN94A which I have is far better, I own as well the C1 and BX and QN94A beats both honestly, movies and games pop so much better than an OLED, OLEDs are great for a few niche things, like space scenes but for everything else QLED is miles better, I've never experienced anything like it, the image just pops out of the screen and almost looks 3D at times it's mind blowing.
@@vidiveniviciDCLXVI haven´t tried a qled but i own a 48CX and the picture pops enough guess it´s like always personal preference ever since i could grab a 6900xt i couldn´t be happier.
@@zuzmju I won't be able to tell you how much different it is zuz, but trust me, the QLED picture is on another level in terms of HDR and even SDR content. The extra 1000 nits of brightness make so much differences in the picture, even in a dark room. I was so surprised myself.
I drooled over this size of this monitor and bought it soon after release. But regret not returning it within the return window. I'm dealing with a lot of scanlines and flickering issues, especially in the 240Hz mode. The local dimming is indeed horrendous. I have a dark wallpaper on my desktop and whenever I open a window with a white background it's like a flash bang of white light and it's painful. And I don't know what kind of HDR this monitor has, even after the latest firmware update of 1008 as of this writing, but my HDR games look horribly dark with the bright areas looking horribly bright and no amount of tweaking seems to fix it. HDR videos and movies look great though for some reason. I'm just hoping now that there are future firmware updates that fixes stuff but I'm not too optimistic.
Great and honest review 👍. Proud G5 ultrwide owner here.
Thanks for the video. I wanted to pull the trigger on that monitor in a couple of days but these issues are pretty significant. I´m probably going for the LG
I must be extremely lucky, as my Neo G9 has none of these issues, not even the flickering. I am on 1006.1 firmware, everything is absolutely perfect, amazing HDR, no flickering at all. I also own the older G9, and I must say Neo is even better with the black levels and HDR quality.
Hey, if you're happy, that's all that matters :)
@@TechTesters you new with computers? That is an amazing monitor.
How do you run 120 fps because I have a ps5 connected to it its performance mode and everything but when I got to change the fps it says it's not available
@@aluckyshot I was thinking the same thing. With all the negative comments I read and OP's video it makes me think the large number of negatives come from non-technical people. Those are the worst to base any decision on. I haven't bought one but I'm looking hard at one now.
Same using a 6900 XT with free sync premium pro. Absolutely no issues with flickering, HDR. I bet a lot of these issues come down to slightly older Nvidia cards imho and earlier revisions of the monitor. Also HDR on Windows PC is not a plug and play experience like in TV realm, you really need to adjust the color settings per game for best results.
Normal G9 was "fixed" after 1 year and so, but even like that need some adjustments to work fine, anyway is a good product now for picture quality, response time and 240Hz, but is not for ppl. that like things with click and play. Since Neo G9 is new, will be some time to work as intended.
They actually had to push a revision (or more) before the Odyssey G9 was "good" right? Let's hope they do the same here, but that still won't help early adopters.
@@TechTesters That's true, there will be some problem that will requires a new revision. What is insane in all of this, if you manage to adopt this extra wide display, somehow can't go back to 16:9, it's like Odyssey G9 or Neo G9 will adopt you and you can live with all the problems of this display :))
Thank you for this great review... I'm so glad that I bought me the Philips 499P9H about 12 month ago... It might does not have this neat refresh rates and dimming stuff, but the internal KVM switch, Picture-by-Picture multiview and LAN-Port are just amazing. Works great for business use and standard gaming. Got for around 900 € and love it... 😊
My pleasure! I don't remember seeing the 49", but I had the 43" version of it which was definitely a nice work monitor!
It's cheap because it's only 60hz, I could not go back to 60hz, feels like using a pc in quicksand
Thank you for sharing your in-depth experience.
My pleasure!
On my third Neo G9, and it appears to be a good one, absent the worst issues reported here. Knocks on wood though - it could just straight up fail midway through playing a game like my second one did. If you win the panel lottery and get a good version of these, it really is top tier end game monitor. The brights are intense - like actually hurts your eyes bright, so bring a strong bias light, or just don't set it to HDR Dynamic. The blacks are (from a front on angle), black enough to blend into the black bezel, with only the difference in sheen giving away the edge of the screen. The motion is as good as you need it. I can only recommend this to the kind of user that is willing to put up with multiple returns and stress to get the best of the best. Also make sure you buy whatever store warranty is offerred to expedite the return process. Don't talk to Samsung... they'll make you wish you could shoot at people through phone lines.
What gpu do you run
I myself returned 2 original G9's. HATED them. So many bugs. And the worst was the loud POPPING sound randomly. Gave me PTSD waiting for it to happen while I worked (or gamed). Just looking at the screen brings back the anxiety of waiting for that POP to happen. Screw this screen. I didn't even bother trying the Neo G9. Got an Acer Predator x34. Not looking back.
fortunately, the popping sound is heat related, so if you set brightness low and stick to sdr content, you never have popping lol :D in a dark room this is not an issue, especially since original G9 is worthless in HDR anyway lol my only issue with original G9 is the interlacing patterns in orange colors near the corners of the screen. maybe also the interlacing bug with certain patterns on the screen too, where the entire screen will go into a dark interlaced pattern until you switch to different content. still not fixed with latest firmware tho it is fairly rare when gaming to encounter content that triggers it.
@@Bearricaded I used to get black flicker and games like fortnite would simply launch to a black screen. Never recover from sleep mode. The list goes on...
If mine had also started making sounds I would have kicked them out the window 😂
ty finally someone talk about the blooming in a Genral Reveiw :)
Great video! Thank you for your honest review. I love your keyboard! Could you post the link on where to buy it?
Kind of funny I’ve had mine now for over a year and I have experienced none of the above. I don’t know if that I get that lucky. My 240 Hz works fantastic. The HDR experience here is fantastic. Gaming has been over the top and I share none of the concerns you have brought forward. I watch my updates all the time and do them as they come in.
Good to hear. I just ordered one and hope I have the same experience you have.
I'm pretty sure each and every Neo G9 has scanlines visible on certain colors at 240hz. Maybe you don't know what to look for.
The vid is a year old. Maybe things have changed for the better since then? Also, the monitor had a huge price drop. In Amazon, it costs 1600€.
I have watched a couple of reviews on this monitor and you are the only one who have spoken the truth. The others were more like "hey buy it, because i got to review it for free, but for you spend money and take my word for it". So kudos to you!
2 months ago these issues were already solved. Majority of new models seem not having a grid problem anymore.
Best review! Thank you!!!
Great review. I love the idea of this monitor but hate the bugs and the crazy amount of desk space it takes up in terms of depth!! 4:35
I can‘t agree with that. I use the Neo G9 since last week and didn‘t have a single of these issues. No dead pixels, 240Hz with HDR work flawless, no black screens. Simply the best monitor I have ever owned.
I used to own the original G9 when it first released. It had even worse and more issues than she mentioned here for the Neo, but over time it got better as Samsung fixed the QC and firmware. It's the same thing here, so I just got the Neo. I hope the new OLED G9 fares better and is more usable at launch.
THANK YOU for this video! I almost ordered this as my homeoffice/gaming monitor. You saved me 2k bucks. There is no way I´m willing to engage in a QA lottery and accept immature software in this price category.
Happy to help! :)
Thanks for the review, for sure going to buy this keyboard!
That Cooler Master SK622 you mean? :D
Will watch the video and realise im very happy with my 2020 G9.. Was initially very annoyed this came out so close after my purchase date but after hearing all these horror stories.. Good job
Yes, I also have the previous G9 after trying out the G9 NEO. Although the HDR is not as impressive, it's a way better choice if you do any productivity. I feel way more happier with the "older" G9 than I did with the NEO G9.
I was about to buy this monitor, until I found out about how much better an LG C1 OLED TV was. Its cheaper, has better visual quality, fits better on most desks due to its smaller footprint, very fast response times which is arguably more important than refresh rate and works well for productivity. Of course there is the whole burn in fiasco that has people worried, but I'm personally not too concerned because i run my display typically at a much lower brightness and have adopted some precautionary measures which really do not impact my experience or bother me. Samsung really needs to step up their game on this NEO G9 monitor, because for being so damn expensive it has way too many drawbacks. The product is supposed to be a no compromise display for the rich enthusiast yet it fails in so many basic categories.
I have an OLED cx in my lounge, and agree with you that they are better, except as a monitor. I plugged in my pc to test how it would be and the desktop experience was very bad imo. Also I prefer the immersion of a wide screen and not a tall screen, just my personal thing.
Lol
The bad reputation for Samsung monitors is confirmed again and again... I was really tempted by this monitor, but reports about it's predecessor let me wait for some long time reviews. Thanks for this review and preventing me from wasting my money.
An actual tech review! subscribed
Moral of the story seems to be "have QC and have *good* QC"... A halo product like this should not be this problematic. Always glad to hear from this channel, HUB, and others who pick up on these issues that bigger sites and channels miss out on!
I love your reviews! One of the best reviews - totally unbiased
Thank you! 😊
Just awesome true review about this amasung neo g9 nice one . Love you TechTesters Keep it up :)
Hey Ronnie, thank you so much :D
Thank you for this. The old G9 just got a price cut due to the Neo coming out. I might have a look at that once I sold one of my kindeys. Cheers!
Fantastic in depth review! FALD is far from perfect and has the same results in other monitors. Thank you for posting this as expectations are high for the cost.
7:31 Thanks for capturing this. When I saw (with my bare eyes) a similar problem on a monitor, I failed to capture it with a camera.
Thank you very much, it was really informative!
Glad you think so!
Amazing review. Thanks 🙏
Thanks, I'll take this monitor off my Christmas list. Thanks for posting this.
Thank you for making this video! Usually the bigger guys don't make videos like this and instead just promoting the product without mentioning the flaws. Even their own viewers comments are mentioning the flaws too XD. I've already went through three 4K monitors last month and all were defective (ASUS ROG XG27 and Gigabyte M32U). I was also planning to get this to replace my old MSI ultrawide monitor which is flickering at times. And reading and hearing the negative experience from this product just sucks. I believe it's best to wait until next year for better QC. Literally it's a gamble to buy a gaming monitor rn :p
What a great review - Subscribed!
Thanks!😊
Nice, honest and real user review.. where all others praise it like no tommorow.. but you do it real honest and like real user prespective.. Good job and please continue and stay honest and true when doing review.. will subscribe now.. thanks
Found this channel on Twitter because someone posted their G9 panel cracked and Samsung is denying a return. I was considering buying the G7 1440 monitor but given the Quality control issues will consider other options. This is a well reviewed video on this monitor and definitely subscribe now to this channel. All fair points and glad Samsung gets called out on their poor Quality Control.
Thanks for the review.
My pleasure!
Thanks for an update!
Hope it was helpful!
Thank you for this review. I decided to do the same as your friend as I'm buying it mainly for productivity so went for the older model as on sale in the UK for £800 less this January.
That sounds like an ok price. Hope it turned out well!
@@TechTesters I should clarify I mean vs the Neo so still £975 in the sale but watching quite a few reviews especially yours made me think it’s a better decision to use with my Mac mini M1 and X17.
Good job! Important information and thanks for doing all the legwork towards Samsung. What shoddy QC by Samsung.
Great content 👍
Thanks for the honesty. Have been researching 38-49 inch monitors to replace my dual setup. Still seeing reports recently of issues with this model of dead pixels after one year and as a result no support. Features seem enticing but probably will not take a chance on this one because price is too high to take that chance for me and I don’t like the hassle of warranty replacements or being out of luck if it dies right after the warranty expires. Seems the reported issues are to consistent.
Very, very good review!!! 🙏🏻
Great report, thank you!
Thanks for the straight up proper long term use review of this monitor. I am glad i didn’t splurge for this. I am in Australia and its almost 3k AUD here. Jeez, I hope Samsung gets their shit together and puts more effort in QA! What a mess. Thanks a bunch! ✅
My pleasure!
I returned mine for the same reasons last week and opted for the ark which was cheaper. Even with only 1 hdmi and all the bad reviews on the ark I took the dive and don't regret it. Great review!
Thank you for saving me the pain of owning this monitor. I was considering buying it this week for work and gaming, but mainly for work. I will continue my search.
can you review the new 57 inch g9 neo and also 49 inch g9 oled?
Thanks for a great review, I was struggling to choose between this monitor and the LG 49WQ95C-W - guess I'm going for the LG now... :)
its a deep review, tks
Great review. Which 49" monitor would you recommend?
Thank you for the very well informed video. I've been following news on the odyssey ark Samsung 55 that will be released in the second half of 2022 and I'm extremely exited about it! Have you seen any videos on it? Looks pretty promising but after watching your video I'm kind of worried that it will also have similar issues. Let me know if you're thinking of getting your hands on one when it's released and what you think of it in general. Thanks for the video again
Great honest review
Waiting patiently for your G9 OLED review.
Very useful. Thanks 👍
Thank you for your honest review.
My pleasure! ☺️
@@TechTesters Hi .... Do you review fans? I would love to see the be quiet! Light Wings 140mm PWM high-Speed, Premium ARGB Cooling Fan go up against the Phanteks T30-120 Fan. Pound for pound, which can move more air at lower decibels? And what about the Noctua NF-A12x25 PWM, Premium Quiet Fan, 120mm ? Which of these three super quiet fans is the best?