7 MAJOR ISSUES with the Hustler Raptor SD
This video covers 7 of the issues that the Hustler Raptor SD had. If you own a Raptor SD or are looking at buying a used Raptor SD you NEED to watch this video!
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7 Major Issues:
Hydro Mounts
Battery Box
Steering Damper
Paint Adhesion
Discharge Opening
Hydro Leak
Front Frame Cracks
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I bought mine in 2015 absolutely love my lawnmower and I have the 60" deck. I never knew until now what flaws the mower has. Now that I have watched your video I will know what to look out for. And have the links to replace these item. Thank you so much for going through and looking up each part. To make easier on us to find.
Great video, wish I had seen this 3 years ago. My fathers dealer charged $600 twice to fix these problems. I now haul his mower 200 miles to have a dealer in my town di any repairs. Shame on Hustler for not requiring their dealers to take care of these problems.
No kidding. Most of these should have been recall items. Mine has had: Hydro Mount issue, Damper Broken, the Paint adhesion problem. I cut that brace off the deck first time it clogged. Guess I need to watch for leaks and frame cracks now.
Delivered a nice even cut, has the super tight turning ability kzhead.infoUgkx1VWTrayKBdCKAjzAcZ_Eg4dhHTae3LkN also recommend I was looking for, and is just a blast to drive. It takes a little bit to get used to driving one after driving a normal tractor style, but once you've got it, you've got it. If you're cutting lines, you have to be careful spinning the mower around or the back tire will dig a bare spot. Just take it nice and slow during the turn and then it's back to full throttle across the yard!
Thanks for watching!
It's incredible how this video nailed all of the issues I've had with my hydro mounting. On average, every third time I use this mower there is some issue that needs fixing. I wasn't aware there was a kit to fix or update this, I've been welding the brackets back together myself and gusseting them in. One by one I've had to fix every mount on the rear of the chassis. I bought mine new in November of 2015 and it only has 197 hours on it. If you can't weld, I wouldn't recommend this mower, and that retrofit kit should be free as part of a recall.
I would recommend doing the update kits and see how your machine holds up. We have had good luck with the update kits solving all the issues. Thanks for watching.
I’m
I agree with you the new kit should be free because Hustler knew about these problems probably before the warranty ran out shame on Hustler
I have a 2017 that came with the updated frame kit for the hydros. I just passed 350 hours and somehow snapped the bolts that hold the hydros in place. They attach in multiple places. Mine snapped down the bottom on what seems to be equivalent to the sway bar. One may have broken earlier and I just didn't catch it, which, I guess could have happened. I'm pretty particular about my equipment. I'd like to think I would have noticed one of the hydros sticking up in the air like it was. I think it was both of them in rapid succession. One went and then the other swiftly went afterwards. I quickly noticed a change in operation and the deck belt went VERY slack all of the sudden. The bolts that were in there were actually a tad bit smaller than the holes drilled for them. I happen to have a couple of bolts that were just a tad bit longer and A LOT stronger. I also used a couple of lock washers on each end of the bolt where it and the nut connects to the frame rail. I've had the discharge problems. I carry a tomato stake with me. Nice and long to dig out the bunched-up grass. I've come close multiple times to cutting that Little slice of metal off but I haven't. I had and still do have the paint flaking problem on my deck. I sand it down a bit and apply a few coats of closely matched in color Rust-Oleum spray paint. I also had the spindles go bad at about 200 hours. They weren't cheated and also said that Hustler was aware of the problem. The spindles were sourced from an outside manufacturer never going to be problematic. They replaced them free of charge but I still had to get it down there and back. $50 each way. 😕 It's currently at 350 h ours. I just changed the hydro oil again. I'll be honest with you, I didn't do the filters this time. They are filtering clean oil in a sealed system. I know they get old after a while but a a year is not that old. I just recently found the STENS and the Chinese knock-off replacement filters on Amazon. The Hustler Branded filters are $30-$35 each! For oil filters!! Horseshit! Not happening. I'll finish it up this afternoon. All new fluids and a happy mower. Hopefully! HA! Oh!! Just replaced the drive belt at about 320 hours. Still has the same deck belt from the factory but I do have a backup just in case. I just put a new battery in it as well. That 145CCA nonsense was useless if it got slightly cold out. It may be hot as hell out right now in Upstate New York but I'll tell you what. It's cold up here a lot more than it is warm. It's because we have a lot of assholes people living in this state. They emit an odor that only their fellow douche-floot can identify. Causes them to congregate and make bad social decisions.
If you were to move they would probably just follow.
I have two Raptors and both of them have almost all of the same problems. Thanks for warning me.
Thanks for watching
I just finished watching your video. I have had ALL of the problems you stated in this video. I reinforce and welded brackets for the hydros and mounts. I repainted deck and mower, replaced dampers etc. Hustler needs to take better care of their customers after the sale. I will never darken the door to another Hustler dealer again. I am in the market to purchase another commercial grade mower and rest assured it will never be yellow. I'm leaning towards orange.
Sorry to hear you have had issues. All brands of mowers have their problems. Thanks for watching.
One yellow mower is an excellent choice. The first letter in its name, is W.
Thank you for your help. I heard the big dog line is ending but I purchased one anyway. 2022 with 40 hours now. The only issue has been an occasional nut that came loose. I finally called the dealer and they picked cut up and tightened all the nuts. Your correct about dealer support making the difference. Thank you The Yard Stop in Ocala for taking care of it.
Thank you so much for this video!!! This is exactly what has been happening to my mower. I have replaced and repaired the drive belts, the blades, and the mounting bracket just broke last night. It is 5/2014 model.
Glad this helped. Thanks for watching.
Awesome Video, I have had the Raptor SD for 5+ years and just ordered the upgrade kit thank to this video.
Thanks for watching!
How much is upgrade kit
Thanks for the video. Tons of useful information here and glad to see the common issues all in one place. I've had three of these issues with my mower. The steering dampeners, the leak, and the paint. Another issue that I had around 150 hours was the mowing deck quitting mid mow. This was due to the belt fraying and cutting the wires to the clutch that engages the blades. This was an easy fix and was honestly self inflicted from trying to stretch the belt life too long, but maybe it will help a viewer with troubleshooting. The most recent issue I've had at 315 hours was with the starter. The starter failed and the bendix assembly got stuck in the flywheel. Another easy fix but rather pricey at 125 bucks and I fried the starter solenoid so that was additional money and work too. As someone who tinkers and tries to wrench on my own equipment if possible, I'm happy overall with the mower. Even with the issues, it's been the best one I've had so far.
Thanks for watching
Excellent video! You hit all the main points. I run a light commercial business and I like the SD‘s for the work. I have three hustler mowers and the one I use the most is a 48SDX and yes I’ve had all these problems with my SD, they even replaced my entire deck. I had the frame crack, I’ve had all the issues you mentioned. The bottom brackets broke 7 times!!!! Again, great video I’ve now moved up to the SDX and I’ve only had one issue and that’s the seat busted other than that it’s been rock-solid! I realize the raptor line is not commercial but heck they build a rocksolid machine and it suits my needs, thanks again!!!
Thanks for watching
This video saved me an unknown amount of hours. I found it informative and straight forward. The links were very helpful.
Glad it helped. Thanks for watching!
Neighbor has had tons of problems with his Hustler. Would not recommend.
Thank you! I was just out mowing and my Raptor SD stopped. Wheels are bent out and the belt is off. I have inspected it and the bracket is broken, just as you described. Glad to know the problem and how to fix it.
Glad it helped. Thanks for watching
Excellent video and very helpful. Based on the info you provided I will be making a few tweaks and some repairs this next week. Thanks again!
Glad it helped. Thanks for watching
The most informative video Ive ever seen well done sir, i subscribed as soon as it was over..
Thanks for watching!
Thanks for the information. Our Raptor SD broke the left rear bracket and popped the belt yesterday and upon closer examination, I saw that right rear was cracked about 1/2 way through. I ordered the parts in your description.
Glad it helped. Thanks for watching!
Yep, and I thought I just had a lemon. I have had to weld, fabricate stiffeners, add gussets and basically rework all those Hydo drive brackets you talked about. My biggest head ache though has been that darn tension spring on the deck idler pulley breaking every 15 to 20 hours. I'm about to relocate that to reduce the belt tension just a bit. Now I have to check out those other items you pointed out. Thanks for the good video
I really appreciate this video.My Hustler Raptor was made in June of 2020 and at that time because of all the shutdowns there wasn't many other brands being made. After watching this video i still made sure all the upgrades were on mine.I was sold on Exmark and mine got stolen and at that time nobody had an Exmark in stock.I only have 15 hours on this mower and so far i am happy with it.I had actually never heard of Hustler until i bought this one at a dealership in Montgomery,Al. and it seems to be a powerful mower for the acre and a half i have to cut.Thanks Again
Thanks for watching
There's a special place in hell, for people who steal another man's tools.
I’ve had all the issues you mentioned about the transaxle mounting brackets. I had to buy the updated bracket that ties the two transaxles together and it is black. Maybe they are painted yellow if they are installed at the factory. My dealer told me there was a recall at one time and could have gotten it for free but I was too late. It would be a good mower if it was built with heavier gauge steel.
Thanks Ill have to keep an eye out for these issues, I hate the small discharge chute and my paint, on the left side of the deck, pealed almost immediately
Thanks for watching
Thanks for the video. It was very informative and looks like I have these issues on my Raptor. My question is, are theses replacements difficult to do? Are there any tips or tricks for difficult replacements?
Fantastic video and thanks for all the links to the parts!
Thanks for watching!
Thank you so for this video. I currently am going through some of these issues as now. Wheels are folded inwards and mount is broken . Many thanks Cheers to you 🍻🍻
Thanks for watching!
Very informative. Thanks for the insight.
Thanks for watching
Pretty much had every problem you spoke of so all the new ones and people are good to go us older guys that bottom got screwed and pretty much had to be rebuild are more out of our pockets
Thank you for all the info... you just saved me a bunch of money 👍👍
Thank you for the video. Just came across this problem with a friend's mower.
Glad it helped. Thanks for watching!
Great video dude!! I had issues with my deck belt tensioner spring on my first SD.Broke twice once at 50 hours then again at 150.My SDX did not have any of these problems yet at 250 hours.
Glad to hear your SDX is doing well. Thanks for watching
Thanks you did a great job explaining everything! I have a 2015 mfg date and it’s a 52 inch raptor no issues yet.
Thanks for watching!
Excellent video Jonas.
Thanks for watching Max!
My buddy and I have the same 54 SD. He already had that bottom brace between hydro's break. Why is this up to the dealer?? Hustler should be taking care of it 100% if they care about customer loyalty and their reputation!! As of now, my pieces are intact, but I have the paint issue and I have had the plastic mounting tabs on the left plastic fender snap off due to flexing of the frame. Also I found it's pretty easy to bend the deck wheels... Poor engineering, they should have been boxed in like you can see on other mowers. As they were designed and installed you have a single plate of steel to hold the gauge wheels in place. Definitely not heavy duty or sufficient to withstand the weight of the deck, after all this is a zero turn mower and those wheels are subjected to forces from all directions. Thank you for an excellent video explaining the problems... I think you're a little too kind to Hustler though. It's great that they fixed the problems for future customers, but it's way more important that they take care of existing customers, and it sounds like they are not.
Exactly!
mine was made in 18. I had to replace all of the brackets with the heavier brackets because yes, they snapped along with the screws. Now I just had the drive belt suddenly come off and wrap itself around the shaft under the pulley where i cannot get it out, so I need to take it to someone and they'll have to complete dissemble the drive pulleys. Maybe pull the engine? And one of the fan blades is definitely bent. I can just image how much this is going to cost me. Wish I was rich, I'd buy another ZT mower, but it would NOT be a hustler. For the price I paid they should be fixing these problems, not me.
Mine is an early one and on flat ground the drive just stopped. Belts on , tension spring is on. Noticed a kicked rear tire camber . Our local mower repair guy that dose zero turns has more Hustlers to fix than the others combined. Spent to much to junk it, and the rest is perfectly fine. Thanks for the upgrade list. Might have to go to get a 48'" rider and give it to my daughter whenever mine gets fixed
Thanks for watching
Keep that BACKUP MOWER. YOU WILL NEED IT!
Excellent I appreciate it
Thanks for watching
This is real handy info thank you. I’m going to look at one of these tomorrow, now I’m armed with some knowledge. Tbh I’m a little miffed tho. I could be looking at $600-$800 bucks just to get it up to par, not to mention if it needs tires, blades, belts or tune up. IMO these brackets should be much cheaper. I can understand belts and hydro fans(even if it’s caused by failing brackets) not being covered but the brackets should be half what they cost if not free as part of an extended warranty revision. I know that’d cost em a bundle to do but I also can’t imagine how many customers they lost permanently due to these issues on an otherwise decent machine. They cut corners plain and simple and that will stick in people minds for a long time, and they’ll tell anyone that’ll listen. You spend the kind of money to get away from the flimsy stamped deck, big box store throw away mowers and you still have different yet the same problems. Hopefully the one I’m looking at will either be newer or have this already updated. -rant out-
Hustler will pay for the trans brackets new fans new nut to hold the fan and new belt if the brackets broke along as it's in warranty period witch is 7 years or 500 hours bring the serial number to a dealer and they can tell you if in warranty period
I bought one five years ago.... LOOKED like it was heavy duty. Snapped two transmission brackets at 150 hours plus the paint is flaking! I'm done with Excel Industries. Already researching new zero turns for next season. I HOPE THEY GO BELLY UP!
Thanks for the video. I have a ~2015 Raptor SD 54 with about 100hrs on it. So far my only issues have been a bad starter solenoid, broken steering damper, and broken connecting rod in the FR691V Kawi engine (that part sucked). The paint is not great/not terrible. I'll have to watch for the frame issues. I've noticed it flexes a lot when cutting uneven ditches, etc.
I'm surprised to hear that you had issues with the Kawasaki. Those engines have been pretty bulletproof. Do you know what caused the failure?
@@PowerEquipmentMan oil starvation I think. I fought with an issue for a whole season that turned out to be a sticking choke flap in the carb - the choke lever was off but the flap was stuck on, and it would smoke and wouldn't start when hot. That's the only thing I can attribute to excessive oil consumption. I was able to rebuild the motor and it's still chugging along. Ironically, the Kawi is why I bought it in the first place.
Sadly I've experienced all but the hydrogear issue. I was ALWAYS at my dealer, who were pretty good at getting repairs done, not so timely due to demand, but they got it done. I really want to get rid of it and try something else. Because, even right now, I have it loaded on the trailer because the the starter continues to whine after shutting off the mower. I'm just tired and frustrated with it now.
As a current owner of a 2015 Raptor SD, I can confirm everything in this video. Is it a good mower? No. I look forward of getting in rid of mine.
Thanks for watching
Ours are 35 apart on the serial same build date. I have right at 180 hours on mine now. Only issue I’ve had so far was the rear brackets for the hydros broke around 150 hours. All covered under warranty new belt fans and brackets put on the mower. It’s been a good mower only thing I worry about is it cracking again cause I can feel the flex in it from time to time.
Awesome. Thanks for watching
I personally have a earlier model raptor SD and I have 4 out of the 7 problems. The grass discharge chute, that gas cylinder "got stiff" , paint flaking and most aggravating the hydro mount causing the belt to slip off. I have since bought a different brand mower but after watching this video it has kinda redeemed hustler for me. It's cool to see a company stand behind there product.
I agree. Thanks for watching
Stand by their mower? You've got to kidding! They pushed the fix off on dealers. Maybe your dealer would help you out and maybe not. That's a far cry from a recall.
Having a hustler you also have problems with a frame breaking on you. The plastic is not strong enough to hold a torque put onto it when riding it they end up cracking or breaking.
I have a hustler 60 inch. A problem I've had is the starter shaft snapped in half twice at the bendix which means replacing the starter
One item to add relative to the fan blades: these blades flex upwards and also physically knock the drive belt off the pulleys. It mostly occurs on the left side (as viewed from the rear of the mower). I cut the top 1/3 of each blade off to stop the contact. I was going through a drive belt about every 2 weeks and did not know why they kept popping off until I saw a slow-motion video on YT posted by someone. I also got rid of the spring for the belt tensioner and used a small 1/4" turnbuckle to tighten the tensioner bracket. I also spot welded 3/16" thick steel over the top of the tensioner to beef it up and stop all of the bending/deflection of this part. In all, I am fairly disappointed in this mower. It is not the quality I was expected for something that was nearly $4k.
Good info. Thanks for watching
Honestly for around $4150 back in 2015, it was a great deal in its class, especially being made in the USA.
Nice video. My issue is deck tensioner spring keeps breaking. All my pulleys amd spindles turn freely ...have a new belt etc ...thr springs break in different places I am at a loss
Sorry, but that is not a common issue that I have heard of before.
I second you comment about having a good dealer to work with. When I bought my Husqvarna lawn tractor 8 years ago, there was a promotion offered for a $100 rebate if you bought a bagger with it. Somehow my rebate got lost in the sauce and Husqvarna told me to go pound sand. My dealer stepped up and gave me the $100. I like my Husqvarna machine but I'll always resent the stunt this company pulled!
Glad you found a good one! Seems like good dealers are hard to come by these days. Thanks for watching!
The best way to clear clippings from the deck is to add a baffle between the discharge side spindle and the trailing edge of the discharge chute. This affects the deck vacuum and really blows the clippings out with force and keeps the left side blade from filling up. The mower will have more power and use less gas while you can travel faster. I hated this deck but now it works great. This should really be installed from the factory.
Thanks for posting this comment. I'm experiencing the same issue that you've described. Bought my Raptor 52 SD new and it's been great other than this. Can you provide any pics or more details about the baffle you mentioned? Curious if it'll work with the mulching kit I currently have installed. Thank you very much. I really appreciate it.
Hi Power Equipment Man, Great video on the Hustler mower. I have a Hustler Rapture Flip Up (2018) with about 40 hours. Since new, the deck will not lower to mowing height all the time. It flips up fine to clean but when I set it back down and take out the pin to begin mowing the deck will not lower. Occasionally it I can get it to go down by toggling the switch to raise and lower. Most of the time the deck will only go up to the highest setting but will not go down. Any ideas on where to look for the electrical or switch would be greatly appreciated? Bought new directly from the factory with no warranty. Thx, Paul
Sorry but I haven't dealt with any issues like that. I would guess it has to do with the sensor on the pin or the sensor for the lever at the back. Thanks for watching.
Where's the best place to get a starter? Mine is dying. I have the Kohler 27hp engine.
Yeah I got one used form facebook pretty much looked new win I got it but I have used them in the past and they cut the best to me rust is starting to form on the deck but be side that all my parts are the ones you said it needs so this thanga a beast
Awesome. Thanks for watching!
Thank you for the video! why the master fuse 15A keep on blowing up, i see several customers in internet with the same issue ,,thank you
Sorry but I have not seen any common issues related to that problem.
EVERYTHING you talked about has or does happen to my SD. I want to convert deck to rear discharge.
There is no way that I know of to put a rear discharge deck on a SD.
Got mine in 2016. The fellas at the shop know me by first name basis. Guess it’s time for a new Hustler.
So what you're saying is, if you replace every part of the original, with a factory upgrade kit, you will have a usable mower?
Thank You for this video i suffered with about 4 of those problems. I even made a video and put on KZhead myself.
Thanks for watching
I had a problem with the rear mount bolts on the hydrostat breaking. My brackets are okay but the bolts broke several times. What struck me as odd was the bolts are installed going UP into the bracket with the nut on the top. Crazy. The shear point for the bolt is where the transmission meets the frame and this was an area of the bolt with threads. Flip the bolt over and set the nut on the bottom and you put the solid part of the bolt at the shear point. This seemed like a minor oversight to me and since flipping my bolts I haven't broken another one.
Good point. Thanks for watching.
Hustler should be standing behind their mowers, not selling us the parts to fix the problems, they knew they had problems or they would not be selling the parts to fix the problems, there should have been a recall, and the mowers should have been fixed, we paid the price when we bought them
Yup. I did this years ago. Was the saver. Once one bolt breaks, it puts added stress to the other bolts and brackets. The system is not designed for a single failure. So once, one thing goes, then 2 to 4 other brackets break. Its nice that the raptor is light weight compared to other commercial mowers, it would have been better if they beefed up some key critical areas.
There are several more issues you did not cover. The deck lift lever (pedal) was repeatably breaking because of insufficient welds between the lever and the cross-lift bar. Only about half of the weld had any penetration. After having three break (and no help from Hustler), I welded everything with a thick piece of mild steel plate to cover all of the (minor) stress. For a device that is only occasionally used, this was an unacceptable manufacturer defect Hustler would not cover. The rear deck lifting rods were far too small and the overall design meant that if you bumped a fence post with the deck, the result would be the opening of the weak bracket that held the rod. Eventually, the rod would simply slip out of the bracket. Upgrades to the design just took a little longer to fail. I resolved the problem by replacing the rods with heavy chains (like they used to use on commercial machines), No more trouble. Overall, this is a good machine with too many problems to excuse. Since the machine started being offered by Home Depot, I believe they had the intention of making this machine cheap enough to still get a profit from the Big Box Store while still being better at the real dealer. John Green did the same thing with my lawn tractor. I don't like being the guinea pig for major companies trying to make their offerings as cheap as possible while still charging premium prices at dealers. There are far too many other companies to hand my money to. Thanks for the video, as I found a possible problem I was unaware of, just waiting to show itself. Until then, I'll keep my eye out.
When replacing the steering damper, does it simply snap on to the ball joint ?
Yes they just snap on. You may need a small pry bar or screw driver to pop the old ones off, but the new ones snap on pretty easy.
For the transaxle bracket bolts breaking. Upgrade to grade 8 bolts, and reverse them so the bracket doesn't rub against the threads. The smooth shaft part of the bolt shaft is much stronger than the thread part.
Thanks for the info!
I've welded mine so many times I can't remember what all broke. Very bad cracking problems in my Raptor. I think it was a 2016 or so.
where does the Bottom Hydro Bracket break... can I take proactive measures and weld on a piece of angle iron or some other support to strengthen the bracket and reduce the likelihood of failure?
The tab the bolts to the hydo breaks off. You are better off to just replace it before it breaks. Once it breaks it bends the other mounting brackets too.
@Power Equipment Man: Great info! Only 1 confusion: You mentioned these issues were in early Raptor SD then you said Hustler figured the problems out in late 17 and 18. So, were the late 17 and early 18 models the issue one's or were they the fixed one's like the 2019 model? Please answer ASAP as I'm looking to buy a used 1 tomorrow and it's 3hours away! Thanks!
Not all the problems got fixed at the same time. But most of these issues were taken care of by the 2018 models.
@@PowerEquipmentMan The 1 I'm about to purchase is a SN: 1801. I asked for the bottom hydrostatic brace picture and it's yellow as you suggested however the mower chute is the older 1. Im not sure about the metal or plastic steering rod yet.
@@NK-yv5oi did you buy it? At least Hustler gives the transmission brackets for cheap. Not sure how much they charge for front frame though.
My SD just started getting a squeaking sound from the left rear wheel. It's definitely a metal on metal rubbing of some sort. I lifted the rear and pulled the valve pump releases. I moved the sticks back and forth and no wheel rotated. They use to. Any ideas on if something is bent between the hydro and the left rear wheel?
Sorry, but I have not heard of any issues like that.
Good info. I need to remove the EZT right side - where can I get instructions to do this? Also, the deck totally "blew up" the entire blade/pulley/spindle came of fin one piece - the entire weld broke and it flew off - lucky no one was injured. What is the best source to replace the mower deck for a Hustler Raptor Model 936492 manu'd oct 2016. thanks
If you go to www.hustlerturf.com you can find full service manuals for your machine. To get a deck you will need to go though a dealer. However, if you have a bad hydro and your deck is destroyed you may be better off just buying a new machine as you will spend well over $1000 on those two items alone.
@@PowerEquipmentMan Thanks for your detailed feedback! cheers
The link you provided for the top hydro kit brings me to Amazon and I ordered this kit only to find out it is NOT the upgrade product you state in your video.
The amazon link provided should have included the front, rear, and side hydrostat brackets along with new hardware. This kit should work on all Raptor SD models. Can you please give me some more info as to what the issue was?
@@PowerEquipmentMan My bad. Because there was no specific info as to how the upgrade mounts differed from the originals, I was misled to think all the mounts were thicker. Also I could not understand why Hustler would use the same part number as the originals. On Amazon it describes the brackets as OEM so more confusion. Anyways I ended up ordering them from my local Hustler dealer.
Mine was built in June of 2018 and has about 150hrs on it and the left rear transmission bracket just broke!
Mine has no bracket that attaches across the back of both hydros. There is just a bolt that goes through two yellow brackets that also has the neutral levers. Tried to replace my belt and it kept coming off. Noticed the bolt on the left hand side was gone and loose on the right.
Replace those bolts with grade 8 bolts and put some blue locktite on the bolt threads before reassembly. Get a replacement cross bracket and install it with grade 8 bolts as well.
Is there a link to replace the front frame cracks?
No, you would have to talk to your dealer about that.
@@PowerEquipmentMan Okay. Nice video though
@@PowerEquipmentMan I just got done welding cracks on my front frame. It's Hustler providing free replacement?
Will a dealer replace these things before they break or do they have to break before the new updated parts get installed?
The hydro brackets they should be able to update before they break. Any other issues you will just have to talk to your dealer.
Mine is a 2016 I bought new. The big bracket failed this spring 2022. My dealer gave me the whole kit under warranty. no cost! I noticed the hydro leaking at that time so I need to get that kit as well. Any idea what the part number is for the hydro kit?
Link for the hydro seal kit is in the description. Thanks for watching!
I have the 52" raptor limited edition. 2018 model. Will i have some of these problems?
No
I finally completely fixed my Hustler SD issue by buying a Toro. I will have to say in my 52 years of life that Hustler SD Raptor was hands down the worst thing I have ever bought for that amount of money. I had about 75% of the issues you described. This year another bracket cracked but this time it was out of warranty so I said to heck with it and bought a new mower. There was no way I was going to spend a dime on that piece of junk. I was so excited when I got it and within 2 months of cutting bolts were breaking, parts were cracking, etc. Hustler should have offered people a full refund or a new mower if you bought that model. The dealer I bought it from was an hour away and they were always weeks behind doing other repairs, Fingers crossed Toro did a better job at making a mower
I think the owners of Hustler machines should file a class action lawsuit against them for the cost of repairs due to a design defect. The fact that they redesigned the brackets is an admission that they were defective from the moment the plans were drawn.
I have 7 hrs on my raptor right arm just dot so loose you cant operation it now my dealer wants 120.00 to pick it up and deliver it back unreal 7 hrs I've always had a Toro time cutter My son bought me a new Raptor
Are these brackets under a recall ? lol i guess i would have to pay for them ... but i have had mine for 6 years almost 7 and i mow 4 acres every week to 2 weeks. The only issue i have is my mower will not crank anymore even with new battery solenoid key switch ... . but no other issues . My buddy had the kholer engine a year after me and he has had issues.
There is no recall but it seems like Hustler has been willing to help some. Contact your dealer to see what your options are. Some dealers are better then others. If you are having starting issues you should check your safety switches on the bottom of the steering levers. If you have the Kohler engine they have a lot of starter issues.
They never took care of my machine because I bought it from lowes. Even when after we moved and a personal friend who worked at a dealer tried to get some things covered, hustler had no interest.
Any problems with the fast trac.
Nothing real common. They have been a great machine.
Nice video. How about the other models? I have an x-one
I haven't heard of any big issues with the xone, other than fuel gauge problems
@@PowerEquipmentMan The fuel gage is junk
@@PowerEquipmentMan I have a February 2019 Hustler X-One and the right tank level indication has started acting up. What is the main cause of the fuel gauge problems ?
@@gratzbuck9882 There was an issue with the fuel sending unit. Some of them had a bad float that wouldn't float in fuel. Some of them had an issue with the electronic sender on top. There is an update out for them. Ask your dealer about it.
Bought mine used from a Preacher no less. Believe he was well aware of all these issues. Some band aids were discovered later. My bad luck. Now I have this thing, will Hustler respect these serious issues and allow me a decent trade in on a new upgraded model?
I've got a 2020 Raptor SD 42 and I have having drive belt problems. No visable signs of any brackets cracked or missing bolts. I've looked it over pretty good. I have around 200 hours on it. Other than that, it's been a great machine, but this issue could steer me away in the future.
You most likely have damaged plastic fan blades. Believe it or not, damaged blades WILL cause your belt to come off.
@@PowerEquipmentMan Thank you for the reply. I will check them out.
Where do I run number on an used SD I'm looking at it's a 54 really clean home use only. Lady said no campaigns ever sent to her. Warranty work etc never .. ???
You could take the serial number to a dealer and they could look it up. No "campaigns" or recalls where ever sent out as far as I know. They were just fixed as needed.
How many hours should the clutch last? I’m at 420 hours and just replaced for the 2nd time… SD 60” I think it’s a 2015
I don't think there is any magical number as to how long they should last. A lot of it has to do with your mowing conditions and if you are properly engaging and disengaging the blades (1/2 throttle to engage, idle to disengage). If you are using your mower like a bush hog they aren't longing to last long. That being said, you should be getting more time out of them then that.
Replaced the clutch and wire harness. To be completely honest, the pig tail could have been the problem. Also, I had someone replace the last one and he welded the clutch brake to the clutch. It had broken off and clanked terribly the last year and a half. I read that securing that could have damaged the bearings. Not sure why he did that but he probably thought it should have been fixed into place. (I would have assumed that probably also) anyway, it is done, running great and much quieter. Also… I am now engaging and disengaging pto at half throttle now… Thanks for the advice.
If your mower wasn't under warranty, Hustler gave less than two shits for covering the hydro bracket issue. They didn't contact me, or even the dealer.
I'm sure your dealer is well aware of these issues and how to properly fix them. No one is going to contact you. If it breaks, fix it. Hustler offered several different options if the machine was out of warranty. Your dealer should know what those options are. If your dealer doesn't know anything about this, you need to find a new dealer.
Thx bro, my transmission cross brace broke & wasn’t able to diagnose what it was until I saw this video, much appreciated, mine was manufactured 06/17, do you think there’s any chance Hustler would work with me to cover replacement???
Yes, talk to your Hustler dealer and see what they say.
Hustler will give you a free brace of you're under warranty. Or charge a small fee otherwise.
Your probably gonna break the fan blades... I guess I'm gonna need some updates too
Thanks for watching
Did the flip up have these problems?
No the flip up was not affected by most of these issues.
@@PowerEquipmentMan thanks, looking at buying a used flip up with 71 hrs, everything seems ok on it as of now.
Hustler should have recalls on all there failed parts
Good 😍
Thanks for watching!
I had a bad dealer, couldn't fix anything, my hydrostatic leaked the first day on my garage floor, leaks to this day. I most likely would never buy another, had most of the issues he covered. Oh, on the hydro leak, dealer told me I hit something and they wouldn't repair.
I have a hustler fastrac SD. I have no issues, is it different ?
The Fastraks are completely different than the Raptor SD.
@@PowerEquipmentMan thanks,are you saying fastrac is higher quality or not?
@@henrytupper6959 It depends on what year your mower is. Hustler has used the Fastrak name for over 20 years with many different versions of it. The newer model Fastrak is the next step up from a Raptor SD. They are great machines.
Hi, I was wondering if there was a way to test for flexion. The raptor SD is for 2014 and keeps breaking trans axial drive belts. It has had the frame welded together and I have ordered springs to replace the spring that is currently on it. The spring is 3x0.5 but it is not original, yet. I was wondering if there was a way to check the drive belt, before I run it?
Not that I know of. Have you checked all your brackets? If the brackets are ok I would say you probably have damaged fan blades and need to replace them, just like I explained in the video.
@@PowerEquipmentMan Hi, Thanks for the quick reply. I don't think the fans are damaged, I will be looking at them later today though.
Hi. It was a low quality belt and the spring was not levelled right I believe. Thank you for the video, I know more about it than I did before :).
I just found my 2015 raptor w 750 hours. Got it home and left side hydro is spraying all over exhaust and tire. I got to see what’s going on. Paid 1400 bucks so maybe some room for repairs.
I will be honest with you, 750 hours is a LOT of hours for a Raptor or Raptor SD. Those hydros are really only rated for around a 600 hour lifespan. I wouldn't recommend putting too much money into a machine with that many hours that is pretty much at the end of it life. It will likely start needing major repairs soon, and have weak hydros once they get hot. Good luck!
I ha e a 2017 raptor sd. Have had all mentioned problems. I cut bar from discharge chute. That fixed discharge problem. Mower has 400 hrs. On it. Just started using almost as much oil as gas. Hustler has bulletin saying use 20w50 oil. I am going to buy new mower. It will definitely not be a hustler. Now or ever!
Sorry to hear you have had issues. All brands of mowers have their problems. Thanks for watching.
I have a Huster Raptor but it is not a SD and it has been a nightmare. I had problems with the belt coming off but the biggest problem is it is almost impossible to start. The battery is 100% charged and I just tried to start it about 100 times with no luck. It looks like I am going to have to cut my yard with a push mower which is going to be fun. The last few times I used the mower I had to try probably 50 times (no exagerration) before it would start. What a piece of junk.
If you have starting issues, you should get it checked out by someone that knows what they are doing. I have never heard of the Kawasaki's having starting issues that wasn't fuel related. If you have the Kohler with the smart choke, there are several issues with those that can easily be fixed by someone that is familiar with them. Engine/fuel problems have nothing to do with the mower manufacturer.
Micro switches kept mine from starting, I just cleaned them up and adjusted each switch. Problem solved.
IMHO. If they really want to go above and beyond they would offer to fix the machine with the fixes they now offer from the factory. Spend three grand on a mower and now I have to spend another three grand to fix everything. At the very least I would buy the parts and hustler or the dealer would eat the labor cost. I don’t beat mine to death so really as of now almost 5 years later my only constant complaint is the deck. If I don’t scrape out the deck after each mow it cuts horribly. Does not matter if the grass is wet or dry. Obviously worse when it’s wet though. Allegedly that’s a fix that can be done at home though.
Try different blades. That can often fix clumping issues
I have a 19 sd and I have installed the updated brackets but after 100 hours they just broke again. I will never own another Hustler in my life. Mines just been an aggravating piece of junk since day 1!
How many total hours does your machine have on it?
@@PowerEquipmentMan 182 hours but I bought it used with 50 hours in it. Dealer won’t warranty it.
Mine had broken bolts and brackets when it was just out of warranty, a little over 3 years old (May, 2016 Build date) and around 250 of homeowner use. How does a company that has been building mowers since 1964 put out a product like that? Hustler management: let all of your "engineers" know that their failure cost you future customers. I'll never buy another and I tell everyone I know to avoid them. How were these flaws not caught during the testing phase of development? If the upgrade/fix parts and labor were free, I wouldn't complain. Never again!!
I thought these were a huge pos the first time I saw one at Lowes. It’s like it’s a completely different mower than their commercial quality ones. They may be a fast cash grab for Hustler but they are going to hurt their reputation for sure.
Way better review that that guy says the 60" deck Is to wide and can't see the fuel gage
First time zero turn owner of Hustler Raptor SD 60" I will never own another one. For all the years Hustler been around, you think they would know what they are doing. I would not recommend this to anyone.
I have a 12 year old gravely 42 inch . I have beat the shit out it and as of today April 26 2022 still hasn't had seven issues .
Cool. My biggest issue with Gravely is resale value in our area. You can't give away a used Gravely around here, while used Hustlers will sell for NEW price. Thanks for watching
i know i used to work on these... kohlers are junk to.
I agree. Thanks for watching.
What do you think about the 23hp Kawasaki powered Raptors? I'm curious to hear the thoughts of someone who's worked on them. Bought my 52 SD new in 2919. So far, so good. 🤞
I have a 2003 jazee single joy stick 42 inch country clipper i just recently put a fr691v on (23 hp kaw) originally this mower came equipped with an 18.5 single cylinder briggs, then at some point in its lift it had a 20 hp kohler courage engine. and it did not hardly turn the blades so couple years ago i went and found a 16 hp opposed twin briggs stuck it on there and it did eh ok... better then that kohler but that briggs was slightly under powered and would bogg in heavy dense grass. until here recently i picked this fr691. Heres why i like kaw engines. They are tride and true. know for longevitiy (excuse the spelling) Example My dad has a 2013 Husqvarna 52 inch cut with a fr691 on it and its cleared 1200 hours... with nothing superbly major done to well any of it and he beats the snot outta it. mows 3 acres of what was once wood. i prolly put 3 sets of blades and at least 1 spindle on it a year. but engine wise its solid.
@@yanceyh3 The raptor sd are a great mower the issues you will have is the spindles there are No grease fittings. and the drive belt idler setup is a terrible design. (i have not watched his video ether so if mentions these then im sorry). Once you start getting a few hundred hours youll notice things wearing out a little prematurely in my opinion but it may take you a few years to hit 300 hours.