Post Office inquiry: Former CEO didn’t like word "bugs" to refer to faulty IT system

2024 ж. 22 Сәу.
51 158 Рет қаралды

The Inquiry into the Post Office scandal has heard that former chief executive Paula Vennells did not want to use the word "bugs" to refer to the faulty Horizon IT system, preferring "exceptions" instead.
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Giving evidence today was the Post Office's former lead internal lawyer - who said she believed her bosses had expected her to manipulate a review into Horizon by forensic investigators.
We watched her testimony with one wrongly-jailed subpostmaster.
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  • These people at the top of the Post Office KNEW these were innocent working men and women going to prison - EVERY one of them need to GO TO JAIL.

    @sbeasley1785@sbeasley178518 күн бұрын
    • Fully agree ❤

      @noelfleming3567@noelfleming356718 күн бұрын
    • I think If indeed they knew then lock them up.

      @speedboostr@speedboostr17 күн бұрын
    • Disgusting that it went on and in the PO. People’s lives ruined?

      @RBH614@RBH61417 күн бұрын
    • of which we all know will not happen,these "words of" we or I am so sorry and apologize will " be used as mitigating excuses not to prosecute them, it will be said it was just a fault,

      @eisbeinGermany@eisbeinGermany17 күн бұрын
    • Absolutely!!! It’s disgusting how they’ve ruined people’s lives

      @h.malik.s@h.malik.s17 күн бұрын
  • That woman is only sorry because she got caught.

    @stuart7245@stuart724518 күн бұрын
  • I want this woman jailed, SORRY!!!!

    @DavidJohnson-yg8qm@DavidJohnson-yg8qm18 күн бұрын
    • AGREED!!!

      @lindacraig7486@lindacraig748617 күн бұрын
  • “It’s still obviously very emotional…”. Are you kidding, lady? - He spent years in prison, as an innocent man, wrongly convicted. I hope his legal settlement pay out from the State is large.

    @bartofilms@bartofilms18 күн бұрын
    • Agreed 🙏

      @bettyboop5177@bettyboop517718 күн бұрын
    • Venells and her cronies like Angela van den Boberg are emotionless psychopaths I don't know how they sleep.

      @Tolpuddle581@Tolpuddle58117 күн бұрын
    • Venells and her cronies like Angela van den Boberg are emotionless psychopaths I don't know how they sleep.

      @Tolpuddle581@Tolpuddle58117 күн бұрын
    • Venells and her cronies are emotionless psychopaths I don't know how they sleep.

      @Tolpuddle581@Tolpuddle58117 күн бұрын
    • Why should the state pay? The taxpayers had no hand in this. The executives responsible for it should pay out of their own estates.

      @dombo813@dombo81317 күн бұрын
  • What empty words from these criminals!!… jail them all… Vennels first!

    @ralphplumb7027@ralphplumb702718 күн бұрын
  • Sorry you got caught. 20 years jail should fix that.

    @brucetutton7897@brucetutton789718 күн бұрын
    • and how about taking every penny of them too.

      @kevinharker1840@kevinharker184018 күн бұрын
    • Definitely strip them of all assets

      @noelfleming3567@noelfleming356718 күн бұрын
  • Ruined peoples lives. Imagine all that stress. Poor people

    @Erasuretribute@Erasuretribute18 күн бұрын
    • Horrendous. Putting innocent people through this nightmare is disgusting at last count 18 of them died before the truth finally came out.

      @Tolpuddle581@Tolpuddle58117 күн бұрын
  • Vennells didn’t like the word "bugs"?? Does she like the words "bankrupt" and "prison" better maybe?

    @dismalfist@dismalfist18 күн бұрын
    • Standard for a software house to be fair. Most refer to bugs as 'issues'.

      @Nigelfarij@Nigelfarij18 күн бұрын
    • Honestly can't wait until she's called in at the end of May

      @Tumleren@Tumleren18 күн бұрын
    • @@Nigelfarij everyone in the business calls them bugs. The only thing that changes is how bad the bug is, in which case you can refer to it as an "egregious" bug or "minor" bug or whatever. Yes, we temper the language when vendors and customers are in the conversation. But among peers, they are bugs, plain and simple. Complaining when your clientele peers (those "sub" postmasters) refers to them as bugs smacks of classism and doublespeak. My feelings are, don't tell me speaking plainly is not allowed, and I won't call your product a steaming pile of shite.

      @0xDEAFF00D@0xDEAFF00D18 күн бұрын
    • Looks like she was involved even before becoming CEO. Vennells and Fujitsu bosses should all spend the combined time of all her victims in prison.

      @MichaelEnright-gk6yc@MichaelEnright-gk6yc18 күн бұрын
    • ​@@0xDEAFF00Da bug is a malfunction in software... this is either a 'design failure' or a defect...

      @maigepresents5840@maigepresents584017 күн бұрын
  • Prison NOW!

    @kevinharker1840@kevinharker184018 күн бұрын
  • Bless him, both of them. All of them😔

    @SpiritDestiny@SpiritDestiny18 күн бұрын
  • No, you're not sorry! You're sorry that this outrageously despicable event has finally seen the light of day! I wonder whether those guilty, they, too, will face imprisonment as they have done to oh so many employees!

    @aliasukvideo@aliasukvideo18 күн бұрын
    • If there's law they must be prosecuted they were all involved in d set up

      @noelfleming3567@noelfleming356718 күн бұрын
    • Yes and they'll actually BE guilty, unlike the poor subpostmasters.

      @AlexaJane9091@AlexaJane909114 күн бұрын
  • Shocking and terrible ordeal these poor people went through. The heads of the Post Office must serve jail time.

    @plasminus@plasminus18 күн бұрын
  • All these hardworking decent people have been treat so appalling, it's just beyond disgusting. My heart goes out to ALL of them 🙏

    @bettyboop5177@bettyboop517718 күн бұрын
  • Dryest apology I ever heard.

    @tramdr@tramdr18 күн бұрын
  • just expect Vennells to be diagnosed with early onset alzheimers anytime soon as a way to worm out of a criminal court case. look at the play-acting lord janner did in the child abuse allegations went to court saying "oh you have it nicely decorated in here" acting as if he didnt know what day it was, where he was, or who he was.

    @dazens1@dazens118 күн бұрын
  • Will any of those responsible go to prison?

    @MrGavinBoyd@MrGavinBoyd18 күн бұрын
    • Unlikely

      @scotttait2197@scotttait219718 күн бұрын
  • Harjinder is my neighbour and i know how all his family suffered through this awful miscarriage of justice ….jail the bosses and compensate Harjinder and his colleagues

    @michaelward2271@michaelward227117 күн бұрын
    • Yes! 15 years should equal 15 million…times 3 for the years in prison.

      @mrlawilliamsukwarmachine4904@mrlawilliamsukwarmachine490415 күн бұрын
  • Odd how all these rich professionals and executives are now _so_ sorry.

    @0xDEAFF00D@0xDEAFF00D18 күн бұрын
    • Not 'professionals' just entitled self serving parasites and sociopaths.

      @Tolpuddle581@Tolpuddle58117 күн бұрын
    • And seemingly having terrible memory problems.

      @AlexaJane9091@AlexaJane909114 күн бұрын
  • She has a criminal mind to manipulate the truth and part of the team to steal from SPM. She can apologise from the prison.

    @drmahaCroc9164@drmahaCroc916418 күн бұрын
  • Who would have thought the Post Office would be such a nasty bunch?

    @capri2673@capri267317 күн бұрын
  • Terrible scandal I hope they delve into the carers allowance mess up . I’m one of them along with council mistaking my identity & doing nothing about the thousands I’ve paid back that they want again . Ruined my life

    @Dinadino994@Dinadino99418 күн бұрын
  • Disgusting. They’re only sorry now because they’re all going to be held accountable

    @fireskycam9889@fireskycam988918 күн бұрын
  • Compensation of several million each. Say 6 million each is required those from horizon and post office need jail time

    @rockartistet@rockartistet18 күн бұрын
    • Bear in mind it's the taxpayer who's funding the compensation. The victims deserve fair compensation, but not millions (which would take funding away from other areas paid for through our taxes). Some years ago I was part of a group owed compensation by the Government. We were given less than a quarter of the calculated amount, because the Government said the taxpayers couldn't afford more than that.

      @robertfitzjohn4755@robertfitzjohn475518 күн бұрын
    • ​@@robertfitzjohn4755sure. But suddenly if they have a problem there are tons of funds.

      @LuckySoaringTiger@LuckySoaringTiger17 күн бұрын
    • Yet we can afford billions for wars .. yes we can afford to compensate then even if it’s the taxpayers

      @rockartistet@rockartistet17 күн бұрын
  • These people need to go to jail!

    @damiankelly1778@damiankelly177817 күн бұрын
  • Senior staff on stupid salary making sure they don't end up on the block for the faulty system, so blame the Key Workers.

    @BowserLucaTheThird@BowserLucaTheThird18 күн бұрын
  • It's not a bug, its a feature.

    @adenwellsmith6908@adenwellsmith690818 күн бұрын
  • Not enough!!!

    @user-sr1yx3cb3v@user-sr1yx3cb3v18 күн бұрын
  • Go to jail.

    @kevingrainger2530@kevingrainger253018 күн бұрын
  • Horrendous! nightmare that affected the post masters for life. Justice needs to be served.

    @lizrigby-jones3700@lizrigby-jones370017 күн бұрын
  • What a lot of bullshit.They knew about system faults for years and did nothing. Management rubbish. It clearly showing now what management running this business thinking about hard working people. If there was any justice they should be jailed.

    @PD-cn7xd@PD-cn7xd17 күн бұрын
  • My heart goes out to these innocent victims

    @MichaelEnright-gk6yc@MichaelEnright-gk6yc18 күн бұрын
  • More fingers pointing at vennells

    @johngorton-qu9xn@johngorton-qu9xn18 күн бұрын
  • How on earth is Vennells still part of her local Church of Fraud ?!

    @Mike_5@Mike_518 күн бұрын
    • Because organised religion is in many ways a criminal cult protecting their own, even a sociopath like Vennells.

      @Tolpuddle581@Tolpuddle58117 күн бұрын
    • They're protecting a sociopath.

      @Tolpuddle581@Tolpuddle58117 күн бұрын
  • Shame on her ,she should go to prison .

    @pauline608@pauline60817 күн бұрын
  • Lies - you have no idea, NO IDEA, what you did to these people

    @philstanton231@philstanton23118 күн бұрын
  • I see this as a horrendous example of "a fish rots from the head".

    @philhart4849@philhart484917 күн бұрын
  • Senior Post Office Management MUST go on trial & go to prison for perverting the course of justice. No senior management must ever think that THEY are simply immune again.

    @plunder1956@plunder195617 күн бұрын
  • She's looks more guilty in the photo

    @waynesilverman3048@waynesilverman304818 күн бұрын
  • *Will there ever be a bottom to this sordid barrel of cruelty, incompetence, greed, and corruption?!* 😠😡🤬

    @davidjames2083@davidjames208317 күн бұрын
  • The sub postmasters were screened to the nth degree for honesty and integrity before getting the job. Apparently not so the executives at the PO.

    @billgreen576@billgreen57617 күн бұрын
  • Instead of apologising stop the runaroind and admit what was wrong

    @adriandcruz188@adriandcruz18818 күн бұрын
  • Apologies are not good enough. They hounded innocent people, whilst all the evidence points to them knowing it was their computer system at fault. Time to start serving sentences, like the ones served by innocent people they framed rather than admit their computer system was garbage.

    @DavePocklington@DavePocklington17 күн бұрын
  • I am sooo sorry...that we got caught....

    @mrechelon7051@mrechelon705117 күн бұрын
  • What a terrible mistake, apologies not enough at all, no way. Shame on this system and the people responsible 😡😡😡

    @syedhussnain7166@syedhussnain716617 күн бұрын
  • These high ups in Post Office should be sent to jail

    @citizensnid3490@citizensnid349017 күн бұрын
  • They know it was all wrong but did nothing, still no empathy or shame…..They all look guilty

    @gherkamum@gherkamum17 күн бұрын
  • Whilst she isn't blameless in this saga, the editing of yesterday's proceedings does maybe paint her in a slightly unfair light. Vennells threw her under the bus for letting Second Sight work independently and at one point accused her or letting her responsibilities as a lawyer override her loyalty to the business. I think that had she been supported, we may have got to the truth a decade ago.

    @SiPhillipson@SiPhillipson17 күн бұрын
  • I am so angry, FUJITSU also NEEDS to be held accountable. Let’s start a petition!

    @liamspalding2537@liamspalding253716 күн бұрын
  • I suggest Susan Crichton needs to serve some time

    @flemwad@flemwad18 күн бұрын
  • The apologies issued because of the fear that everything came out, is just a continuation of a cover-up. She just can't stop being her manipulating self.

    @wolcek@wolcek17 күн бұрын
  • False apologies.....done at the behest of their briefs to offset potential legal action by showing remorse

    @LincolnTank-StillOnTheSprue@LincolnTank-StillOnTheSprue15 күн бұрын
  • Vennels needs to lose her liberty unymtil she dies in prison. No pension. Take back the proceeds of crime. Her house, and for all the others complicit.

    @mrechelon7051@mrechelon705117 күн бұрын
  • Her apology did not say I am sorry for causing your pain suffering.

    @eljay5746@eljay574618 күн бұрын
  • Paula was wrong to ask SS to look for systemic issues. She is pre-determining the result. She should have asked to review the software and identify the root cause of the issues that arose for the SPMs.

    @GaneshJU@GaneshJU18 күн бұрын
  • Women get special treatment in our justice system so I don't expect any of them will go to prison.

    @StimParavane@StimParavane18 күн бұрын
  • Am I the only one that gets even more angry at the token 'sorry' from these merciless bureaucrats.

    @confusedgerbil1923@confusedgerbil192315 күн бұрын
  • Unfortunately, there is no real ‘fix’ for the damage that the ordeal of investigation, court hearings, verdicts, jail time, probation etc, imposes on the innocent. I say, the bosses involved, who effectively handed down the mantra that ‘It is the Sub-PostMasters at fault not the computer system’, will NEVER do jail time. The reason I short-circuit to that view, is simply two things: history bears this out; and the pretend-pursuit of senior bosses, will be used INSTEAD of paying compensation, as the main action occurring. The bosses will be too old to really be put in jail, if they are alive after ten years of lawyer-dom working the case against them. Justice is much better served by compensation being paid out of the order of £2M to £10M to each and every victim of the whole sorry mess. I fear, we all know what’s happening at this time, as we end April 2024 - treading water, regards full and total compensation. Just think of what the number would be, if it were the Prime Minister’s wife that suffered the injustice, and give them that, which I say is two to ten million pounds. Take care all.

    @sleekitwan@sleekitwan17 күн бұрын
  • She should be in jail A totally purjured individual who deserves nothing but scorn

    @BarryR.@BarryR.17 күн бұрын
  • I hate the vacuous apologies which sound like they're apologising for being hit with a hurricane or something outside of control. These actual people screwed over the post masters willingly with intention. All they had to do to prevent this was to NOT do that

    @judewestburner@judewestburner17 күн бұрын
  • why apologise now, indeed. what a sham.

    @carrier411@carrier41112 күн бұрын
  • These apologies are so sickening. Who does it help?

    @HelenBlack-sn7ke@HelenBlack-sn7ke17 күн бұрын
  • Insane

    @IdkG7@IdkG717 күн бұрын
  • Are they just going to drag this out till everyone is sick of it. Then bury it. The usual

    @50_Pence@50_Pence17 күн бұрын
  • Could she be any more insincere and glib. Her only sorrow is for herself and the truth finally coming out!

    @lindacraig7486@lindacraig748617 күн бұрын
  • They weren't bugs, they were features. Features that allowed her and her cohort to extort the life savings out of the sub-post-masters

    @dougaltolan3017@dougaltolan301718 күн бұрын
  • Bro looks like he's spent the past 15 years fighting the Post Office

    @daedaluxe@daedaluxe17 күн бұрын
  • What these innocent people went through is a crime of life changing disgrace Vennels the christian priestess and her gang need to be in jail

    @Yoyoyo224@Yoyoyo22417 күн бұрын
  • Vennells never gave a damn and didn't care about People 's lives..😢

    @playsjazz2@playsjazz217 күн бұрын
  • Dreadful

    @saed66@saed6617 күн бұрын
  • Three years was his sentence and he had to go to a B cat prison being a non violent crime one would expect him to be sent to a C cat prison poor man.

    @katewild2194@katewild219418 күн бұрын
  • She seems ok ...

    @onemanandhisdogsgoawonderi4630@onemanandhisdogsgoawonderi463018 күн бұрын
  • Written without admitting her role.

    @MichaelEnright-gk6yc@MichaelEnright-gk6yc18 күн бұрын
  • Prison

    @Jason-ke2nj@Jason-ke2nj17 күн бұрын
  • I hope he had a good payout 😊 and it still can’t compare to what he has been through

    @shallalay@shallalay17 күн бұрын
  • Why is she swearing by almighty God? What she did was beyond evil.

    @Sukariguru374@Sukariguru37417 күн бұрын
  • Too late for apologies damages have been done 😢😮

    @kulsummalek@kulsummalek17 күн бұрын
  • Prison for Susan

    @RONNEY123ful@RONNEY123ful17 күн бұрын
  • All story serms like a institutional trap

    @natureinsound5997@natureinsound599718 күн бұрын
  • When is ED Davey going to be arrested and charged?

    @tonyporter82@tonyporter8218 күн бұрын
    • That won’t happen - he will have his day at the enquiry - apologise profusely- face a few embarrassing questions- then he will go on his merry way but this won’t do Lib Dem’s any favours come election time

      @PJMcInerney@PJMcInerney18 күн бұрын
  • Sorry

    @user-in4uu9jd1c@user-in4uu9jd1c17 күн бұрын
  • Should of used 2nd class.

    @deejay-su7uf@deejay-su7uf17 күн бұрын
  • these peoples lives are ruined , they better get sonme prison time for it, but theyll probably worm their way out of it

    @isotonik@isotonik18 күн бұрын
  • Learned from the prince Andrew disaster interview...albeit apologies are too late !!!

    @brendanjoseph558@brendanjoseph55817 күн бұрын
  • Human beings

    @TheJoonbug@TheJoonbug16 күн бұрын
  • Watched this and haven't a clue what its about..... it means nothing unless there is a back story.

    @tsj3025@tsj302518 күн бұрын
    • Wake up

      @ralphplumb7027@ralphplumb702718 күн бұрын
    • You haven’t really been keeping up have you - it’s ok just start reading up on post office scandal and you will soon get up to speed

      @PJMcInerney@PJMcInerney18 күн бұрын
  • Only sorry they got cought

    @xanderathome@xanderathome18 күн бұрын
  • Insincere apology

    @Steve14ps@Steve14ps13 күн бұрын
  • Europeans created the word sorry to getaway from their colonial Genocide, now the word sorry used against their own innocent citizens after their lives destroyed for corruption

    @cadoshalgham9937@cadoshalgham993717 күн бұрын
  • @anllpp@anllpp17 күн бұрын
  • What this country has done to these people is beyond disgusting!

    @jackjack-zq4gt@jackjack-zq4gt17 күн бұрын
  • An Xtian swearing by the bible while all her past present future sins are wiped out... Why won't she lies? Lol

    @ALGfunk@ALGfunk17 күн бұрын
  • C y n t,

    @minixtvbox@minixtvbox18 күн бұрын
  • The Royals should be held to account for this!

    @XxTheAwokenOnexX@XxTheAwokenOnexX15 күн бұрын
  • Very sad. But one question. How did he pull her???

    @version736ha2@version736ha218 күн бұрын
    • rude

      @nameundefinedname5307@nameundefinedname530718 күн бұрын
  • Having women in leadership positions has really improved society. Their compassion and integrity are inspiring. What's especially notable is the way they take accountability. Well done feminism.

    @StimParavane@StimParavane18 күн бұрын
  • I mean... in IT terminology, this is a defect not a bug... unless a backdoor into transactions was scoped into the Acceptance criteria for the software project by the Project Manager... in which case it wouldnt be a bug or a defect...

    @maigepresents5840@maigepresents584017 күн бұрын
  • انَا اختكمَ مَن اليمَن وّالَلَه ماتكلمتَ الَا من جوّع وًّمَنَ ضَيَقَ الَحَالَ انَا وًّامَيَ وًّاخَوًّتَيَ تَشَرَدَنَا مَنَ بَيَوًّتَنَا بَسَبَبَ الَحَرَبَ نَحَنَ فَيَ حَالَهَ لَايَعَلَمَ بَهَا الَا الَلَهَ حَسَبَنَا الَلَهَ وًّنَعَمَ الَوكيَلَ فَيَ مَنَ اوًّصَلَنَا الَى هَاذا الَحَالَ 💔💔وًّالَلَهَ الَعَظَيَمَ مَا كتَبَتَ هَذا الَمَنَاشَدَهَ غَيَرَ مَنَ الَضَيَقَ وّالَفَقَر يَاعَالَمَ حَسَوّا فَيَنَا ارَجَوّكمَ وّالَلَهَ الَعَظَيَمَ رَبَ الَعَرَشَ الَعَظَيَمَ انَه الَاكلَ مَا فَيَ عَنَدَيَ بَالَبَيَتَ وًّالَلَهَ يَا اخَوّانَيَ انَهَ اخَوًّنَيَ بَقَعَدَوًّ بَالَيَوًّمَيَنَ مَافَى اكلَ وًّالَلَهَ وًّضَعَنَا كثَيَرَ صَعَبَ نَحَنَ 4 نَفَرَ دَاخَلَ الَبَيَتَ وًّابَيَ مَتَوًّفَيَ وًّلَا يَوًّجَدَ مَنَ يَعَوًّلَ عَلَيَنَا وًّسَاكنَيَنَ فَيَ بَيَتَ اجَارَ لَانَسَتَطَيَعَ دَفَعَ الَاجَارَ الَلَيَ بَاقَيَ عَلَيَنَا ''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''' اخي اول كلامي انا اقسم بالله على كتاب الله اني لااكذب عليك ولا انصب ولا احتال اني بنت يمنيه نازحين من الحرب انا واسرتي بيننا ایت الشهرب 14 الف يمني والان علينا 42 الف حق 3 شهور وصاحب البيت من الناس الي ماترحم والله يا اخي انه يجي كل يوم يبهدلنا ويتكلم علينا ويريد من البيت للشارع لانناماقدرنا ندفعله الأجار شافونا الجيران نبكي ورجعو تكلمو الجيران ومهلنالاخره الأسبوع معادفعنا له حلف يمين بالله هذا بيخرجنا إلى الشارع رحمه واحنا. بلادنا بسبب هذا الحرب ولانجد قوت يومنا وعايشين اناوامي واخوتي سفار والدنا متوفي الله يرحمه ومامعنا أحد في هذا الدنيا جاانبنا في هذه الظروف القاسيه اخوتي الصغار خرجو للشارع وشافو الجيران ياكلو واوقفو عند بابهم لجل يعطوهم ولو كسره خبز والله الذي له ملك السموات والارض انهم غلفو الباب وطردوهم ورجعو یبکو ایموتو من الجوع ما احد رحمهم وعطلة ردها لقمت عیش والان لوما احدنا ساعدنا في إيكيلو دقيق اقسم بالله انموت من الجوع فيا اخي انا دخيله على الله ثم عليك واريد منك المساعده لوجه الله انشدك بالله تحب الخير واتساعدني ولو ب 500 ريال يمني مع تراسلي واتساب على هذا الرقم 00967717354582 وتطلب اسم بطاقتي وترسلي ولاتتاخر وايعوضك الله بكل خير اخواني سغار شوف كيف حالتهم وساعدنا وأنقذنا قبل أن يطردونا في الشارع تتبهدل أو نموت من الجوع وانا واسرتي نسالك بالله لولك مقدره على مساعد لاتتاخر علينا وجزاك الله خيرا،.،.،:^:؛^:🎉°~°~^~°^π√^π√~π~√~√~π^~^~π~π~√√~~ππ~π√~~^^°^°€€لب❤🎉❤❤🎉❤🎉❤🎉❤🎉❤

    @user-zi8qe6tf9f@user-zi8qe6tf9f18 күн бұрын
  • Imagine how angering it must make you to see these losers just say "sorry" and think that's okay

    @markroyds23@markroyds2316 күн бұрын
  • How many of the those who were involved in the wrongful prosecution of innocent people,will face any consequences,i will make a guess, NOT ONE, with a criminal government in power,

    @user-lt2rp3kd3d@user-lt2rp3kd3d17 күн бұрын
  • Godbless you both praying you find peace don't let them ruin the rest of life❤

    @user-it3rm8dv7r@user-it3rm8dv7r18 күн бұрын
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