At the heart of every Michelin-star restaurant are its hardworking employees. Bon Appétit goes behind the scenes at Crown Shy in New York City to meet every worker responsible for running this Michelin-rated restaurant each night. From owner Jamal James Kent to chef de cuisine, to servers-meet the faces behind the meals.
Director: Dan Siegel
Director of Photography: Shirley Chan
Editor: Rob Malone
Producer: Isabel Alcantara
Line Producer: Jen McGinity
Production Manager: Janine Dispensa
Production Coordinator: Elizabeth Hymes
Audio Engineer: Z Jadwick
Post Production Supervisor: Andrea Farr
Post Production Coordinator: Scout Alter
Supervising Editor: Eduardo Araújo
Assistant Editor: Andy Morell
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Bon Appétit is a highly opinionated food brand that wants everyone to love cooking and eating as much as we do. We believe in seasonal produce, properly salted pasta water, and developing recipes that anyone can make at home.
Wow, I love that they showed EVERYONE, not only the staff that is visible to the guests. Yes you may never see the dishwasher but a restaurant cannot **function** without them!
first
Can't eat off dirty dishes. Hats off to the dishwasher and the rest of the cleaning crew. ❤
I'm a guest service and I respect and appreciate each one of them bcs the team won't function properly without any of them, even if one can do their task but it's not as efficient.
The dishwasher is one of the most important roles imo. They start the life cycle over.
🗣️
Ikr!!
No mention at all. Terrible. Our guy at my job is a legend so I actually wanted to see theirs
@@phantomking61the dishwasher is also shown in this video
Chef de plonge
Thank you for showing people that never get shown, those people are the pillars of those restaurants!
I like that this wasn’t done in order of hierarchy. All these people are so important.
If they're all important, I'm sure they get paid they same.
Mexicans/latin people really are American restaurant's backbone. Big props to them
So many industries as well
And not a single one speaks English lmao
@@aGVsbG8p so? Not a single American outside of a few thousands speak spanish, the second most spoken language in the world.
@@vr0k3n You'd think living in the States for 10 years would give a person to say "Hi, I'm X, I prepare the fruit for the cocktails. I've been in the business for Y amount of years." But I guess not.
Bourdain said that the NYC culinary scene would be nothing without the mexican workers! Big ups to them.
I absolutely love how incredibly diverse the kitchen staff is. This is really interesting.
Welcome to NYC!
I like how they gave the owner equal screen time as everyone else.
lol some barely got any screen time haha
I feel like the owner got the most screen time actually
@@accordiongordon didn't exactly feel like he had th most but he definitely had more than the average worker. his job is not as oriented around one or two specific tasks after all
@@mechamach8873 plus he said he's at the restaurant all the time.
@@mechamach8873 so to address the OP, he did not get equal screen time as everyone else
They should post the wages also, lmao
I know basically nothing about the culinary world, approximately how much are some of these jobs making
@@tchaffman just enough to almost afford rent in new york
Easy minimum wage. Now do the usual and cry about it in the comments as if it’ll change anything.
@@reachthesingularityyour such a meany
Google em. Wages are pretty much the same everywhere in the culinary space. I'm guess the average of these guys is between 15 and 20 dollars. And then mgmt salary between 40 low 100 hi
What I love about this is that while this restaurant is a well oiled machine with many cogs, they all have an understanding and passion for both the bigger picture they’re a part of and the part they play in it. Often times in jobs in the service industry it’s easy to feel dehumanised but all these people have a sense of pride and purpose and I hope they’re paid well to boot!
@@pedecadonstudios714that’s basically what they just said… comprehension issues ?
the immigrants have my heart working in the basement. big shout out to them. the backbone of NYC restaurants. willing to do what no other wants, for a lower fee. i too am an immigrant and worked as hard as these guys during my college years, usually dishwashing, cleaning toilets, and prepping food. i have fond memories of those days. it made me who i am today. every job needs to be respected.
Yes, undercutting other workers is glorious for business owners.
bro that sommelier is a G, "the sommelier is like the bass player in a band, our job is to fatten out the sound" awesome analogy dude's a legend!!!
Aka, sell/upsell as much overpriced wine as possible
Amazing! Its crazy how many people it really takes to run a restaurant.
It shouldn't. His labor must be unreal.
well, this is a big michelin star restaurant, not your average around the corner spot
@@mikemundy6918you’ve never worked in a restaurant, I assume. To provide the level of service Crown Shy does, it definitely takes that amount of people
@@NateGH36O Seriously, especially if they're consistently doing 250 covers with multiple courses.
I just love the editing style. It is very beautiful and engaging. Everyone had time to say something about what they do and they all seem to enjoy their job. Wonderful job guys.
Whoa! I thought this would be an explainer video with diagrams and graphics. Way better than I expected. I enjoyed it a lot..it felt so personal. Also, I love that every staff member introduced themselves and talked about their job. Thanks, Bon Appetit, restaurant staff and owner.
How fascinating! It’s clear everyone strives to be the best they can, regardless of title or position. Such a widespread skillset among the team, too. I hadn’t realized the nuances of all these positions before.
That speaks to skilled management. You’d be hard pressed to find many restaurants in the city with a morale like this restaurant’s
This is such a wonderful step forward to acknowledge each and ever person who makes a restaurant run. Media like this will be a big part to make working and living conditions better for the restaurant industry. Bravo!
This is great stuff Bon Appetit!!! First time I have seen the full staff behind the scenes. Nice for all of them to get some recognition. I loved this!!!! More please....it is super inspiring! Didn't know there was so many jobs.
My fellow Latinos hard carrying. Also, hopefully more people get to hear and appreciate Noelle's voice.
TV shows like Boiling Point and The Bear has made me realise a lot about how a kitchen works. Big up the Porters, they're like a hidden cog that keep things going.
No surprise they have a star, with all those amazing people working together! An well oiled machine 😄👏
its a star cuz of the food lol not the workers haha
@@knlei1 a star is given because of the whole experience. Cleanliness, table, ambience etc. So, technically every employee contributed to getting that star
@@knlei1 you think the food cooks itself?
@@knlei1do you think the food just spawns in or?
@@knlei1 bro doesn't realize people make food
SO happy to see someone at the top of the chain mention leading with EMPATHY.
Those hours are gnarly
I went there with friends for my 60th birthday last year. It was amazing. Thank you to everyone for making great memories. ❤
Nothing better than working with inspirational people all around you. Seems like they all have a lot of respect for one another and hold themselves to a really high standard. Love to see it.
Great insight that shows all the different roles and skillsets that are required to keep a kitchen running smoothly. One thing I would suggest is it would have been clearer to show an animation for incrementing the number whenever the staff count showed up. It was not clear what team each person belonged to as the numbers changed over time.
Seriously a great piece. The Dining experience comes down to the Staff/Service then the food. Everything you touch in Fine Dining is made just for you that night
shoutout to the dishwasher
I love that all these people seemed so satisfied with their roles and they didn’t look down on anyone
Great stuff! Wish you make more of this featuring other michelin restos as well.
Love the camaraderie and just the love You all have for what You do! Props!
Mis latinos siempre con la frente en alto y con una ética impecable.
This was very cool and interesting to see how many people run a big restaurant like this. Everyone knows their spot and I think most, if not all, enjoy their jobs Thank you for this!
This will go down as one of your greatest uploads. Congrats Bon Appétit 👏
This was an excellent video! Very cool, love this content thank you!
Oh great to see behind the scenes of how's the restaurant operation going on and love to see there has diverse people working there
I loved each and every one of your videos. I've not missed a single one. This one, by far, is my favorite Thank you
Love this! We would love to have you all visit our test bakery and mill here in Lynn and see all the special people who are needed while running a stone-milled bread and bagel company.
I ate here a week or so ago and it was amazing! the staff and bartenders were so great I am so glad they are getting a spotlight!
this was so interesting! so cool to see so many different faces and backgrounds
And after 2 months that this was filmed, half of these people are not there anymore lol
To think I actually had dreams of being a chef when I was in high school 16 years ago. This is so interesting to watch.
Great video! I'd love to see SAGA and Overstory as a part two and part three!
This made me emotional for some reason.
Depression 💯
thanks doc @@jamalwilkesbooth7190
Everyone in the kitchen is important, and deserves respect
Lots of Dominicans working at the restaurant, proud of them! 🇩🇴
Loved this video but i would have love to seen the hosts! They are the first impression any guest has when they enter a restaurant!
Be great to even see cleaning staff! Great video 😊
Amazing how the crew's so diverse
Is nice to see a diverse staff like this
does it matter??
wait crazy because I just wanted to learn about the different roles but Crown Shy is on my restaurant bucket list for like 2 years now! Can't wait to go
loved this so much
I so love watching Chef Jamal Kent 😍😍
OMG me too! He seems like such a chill dude. I loved his Munchies video when he ate out with his family.
This restaurant is phenomenal, both dinner and brunch.
This is amazing
Really hoping for another episode of Help Wanted, it had been my favourite new series by far
Thank you for Share!
This video was extremely well done. More please!
Amo latinos sosteniendo esa base del restaurante!!
Beautiful crew
No surprise they have a star, with all those amazing people working together! An well oiled machine
Beautiful staff
This is such a lovely video
Noelle at 10:30 has a great personality and gives of a very welcoming and friendly vibe ☺️
Today I learned that Hulu’s The Bear does not have enough actors
Love this
I needed this to finally understand The Bear.
every race in unity in the kitchen # love this
Love seeing people passionate about their jobs. Wish I can say the same lol
Nice team. The dining hall looks like a corridor in a very expensive shopping mall.
7:02 DAYUUUUMN!!!!
Amazing video!
This was an awesome video
Saludo a mis Paisas! Al 100 poniendo su granito de arena que ayuda a esa concina 🎉
great video!
the type of contents i want to watch everyday
I'm gonna eat there just to order the Grill Cook himself.
Great video!
Amazing video
what awesome people get at it
fascinating
This is so cool.
THAT IS not cheap at all but SO worth it to pay a Genius to make you a Dish of art
Gene deVries... my OU, BOET..LOVE IT!!!
One of my favorite places to eat at
now, spill their salary 😂😂
Yes chef!
Def gotta try when I’m visiting NY 🤌🏼
Toda mi gente latina les amo. Representando fuerte
Everyone is special
I love how everyone has their own Unique style and look how they wanna look, i always expect posh restaurants to have staff that look smart and well dressed and you do get that but to see a lot people with tattoos that are very visible and piercing is a nice change.
It's a symphony.
As someone who is a part owner of a restaurant the most important thing that was said was the owner admitting it’s too many people. In this day and age it ends up being unsustainable. A lot of redundancy here, doesn’t matter how much a fine dining establishment it is.
“One team….One dream”!
well done video
What a team. I was amazed at the halfway point lol
of course you were
They should show who does the scheduling and that process!
Love!!!!
Shush
MVP is the Dishwasher
Wonder what the hourly/salary/wages and tips. Is it a pooled house?
Very nice chef