What is ServiceNow? A ServiceNow Platform Overview

2024 ж. 21 Мам.

12 461 Рет қаралды

What is ServiceNow? Is it a ticketing tool, a configuration management database (CMDB), a workflow development tool, or an enterprise-wide database? ServiceNow can actually mean a lot of different things to different people with different perspectives (personas). The best way to begin to understand all that ServiceNow is, is to look at it from a platform perspective. When it comes down to it, ServiceNow is a cloud-based technology platform, consisting of an enterprise-wide database, suite of applications, and a development environment designed to provide IT services that solve a company's business problems.

Пікірлер

Great video on serviceNow introduction. Keep it going Jeff...
@mohammadarifkhan43572 ай бұрын
- Thanks! Much more to come!
  @ServiceNowSimple2 ай бұрын
Superb explanation!!!!
@luvs12345198516 күн бұрын
Well expressed and beautifully stated. Great video.
@ShajiKalidasan3 ай бұрын
- Thanks!
  @ServiceNowSimple2 ай бұрын
As usual very amazing video
@mohamedmoftah96023 ай бұрын
- Thanks!
  @ServiceNowSimple2 ай бұрын
Nicely explained. Can you create a series for the Secops module?
@kk-ox3rs3 ай бұрын
- Yep, I'll look into it. I always appreciate suggestions for the channel, so THANK YOU!
  @ServiceNowSimple2 ай бұрын
Hi Jeff, I had an interface question that you may possibly know. is there a way to place a language toggle on the user interface, so they can change the language at the page level, instead of going through "service portal/user profile/preferences..." ?
@ryanthered59153 ай бұрын
- Hmmmm.. I don't know of a way off top of my head. Let me know if your still needing help with this and I can have a look. Thanks!
  @ServiceNowSimple2 ай бұрын
Hi Jeff. I enjoyed your presentation. Could you please tell me which software tool you used for the presentation?
@servicenow-df1ld2 ай бұрын
- Thanks! I use Keynote for any slides and ScreenFlow for the video and screen captures.
  @ServiceNowSimple2 ай бұрын
Great video! Next time can you go deep how Servicenow architecture build up(with illustrations)?
@laszlobotondreim99322 ай бұрын
- Thanks for the idea! It’s on my list.
  @ServiceNowSimple2 ай бұрын
Can we implement this solution in an internal cloud?
@anasabdullah17992 ай бұрын
- Also if the company has an application can we intergrate it with this solution to provide the service via the company application?
  @anasabdullah17992 ай бұрын
- You can use ServiceNow via an internally hosted platform, although it's not the most common way to do it. I'd have to read up on how that works exactly, but I know they offer it. ServiceNow includes lots of tools for importing data into the platform from a legacy application. It also offers the ability to build custom applications from scratch to meet your business needs.
  @ServiceNowSimple2 ай бұрын
Are we gonna ignore the 2004
@Pouthin5 күн бұрын
- lol!! I was hoping so. I’ll try and fix that!
  @ServiceNowSimple4 күн бұрын
What does it look like? This video is infuriating
@wormholeinteractive3 ай бұрын
- Sorry I didn’t hit the mark with you. This is the first in a series of videos I’m publishing on SN. I’ll get into the UI in great detail, but not there yet. Here’s one that might serve you better: kzhead.info/sun/gNeOpNRqnpmjl30/bejne.htmlsi=G5Cw56VwqrwMbT2A
  @ServiceNowSimple3 ай бұрын