Why I got rid of my Fisker Ocean One within 6 months of ownership
2024 ж. 17 Мам.
16 343 Рет қаралды
I wanted to make this video over a month ago, after giving Fisker more than enough time to right the multiple wrongs. But decided not to waste the energy on it. Then as I started seeing more and more owners regretting their purchase and getting the same bad experience I had, as well as more reviews showing up rating this vehicle as not that great, I thought it was due.
Index:
00:00 Intro
00:31 My Experience
13:21 The Brand
21:21 The CEO
24:23 Hide the Ball
32:48 Closing
To everyone that says things like "why did you expect perfection" and "what did you expect with a new company" and "they're new, of course there's issues". I get your points. Being a new company isn't a new concept. But when you are interviewing for a new job, you're not expected to be a master at the position. You're expected to be competent. Someone that can do the job that's asked. Someone that matches standard expectations as written in the job description. And then walk the talk when you actually get hired. In my experience with Fisker, they lied on their resume, gave fake examples in the interview, and then showed a lack of competency with full insubordination when they got the job. For this, yes, they did not meet expectations. Failure is fine for anyone, new or established. It's 100% how you adjust to failure that matters.
Sorry to hear it, I dropped my reservation and didn't take delivery, lost 5K. I was already hearing issues buzzing around deliveries and when watching the company's focus, they were more worried about world domination then in trying to get a car delivered, making sure it worked properly and establishing good support and service. had people telling me the company show be expanding and launching worldwide, it's how you grow. Well, not hearing anything good about the car or company.
sure bud 👎
Clear, succinct summation response @adamninja I appreciate and respect your review with the details and insights you have provided so thank you! And hey, at least the matte deep blue color you selected was gorgeous 😍 here’s hoping your next car will be a better experience! As always, looking forward to what you bring to YT 🤩
What do you think of it at the discounted price?
@@davidmason3850I think that price will keep coming down. People's cars are starting to brick, accelerators are failing, windows are getting stuck open, the promised 2.0 software is still bad, and service is remarkably even worse now. I wouldn't buy one for anything over $5k in the current state. And I have a feeling we'll see them in the 20k range within a month on Autotrader
Long Story Short: Fisker sold people a goddamn prototype.
Good God. The people that try to silence any criticism of Fisker sound like people trying so hard to pump their hype stocks. If you really want the company’s stock to go up, the company needs to be run by competent management. Not a CEO that is going to pressure his employees to rush production. Edit: PS. I’m really sorry you had to go through this. I can tell it was a really tough decision for you to make.
This is why customer service is vital in a startup.
Agree entirely
They are gradually improving. Mr. Ninja should have given them a bit of time.
They showed nothing but a decline for me. Documented and demonstrated.
@@adamninja How many times did you say the Tech came to your house?
@@martinmcnulty8155this man is a shareholder - ignore him.
I live in a high crime area of LA and have decided to purchase a Fisker Ocean because no one in their right mind would want to steal one. I appreciate this video and thanks for sharing.
Lol
bawahaha
Yeah... I foresaw issues. I had a deposit on it and once they started being deceptive with clearly showing the interior, I jumped ship. Every time they showed the car at their pop ups, it was a non-functioning preproduction model (which was terrible). Even AFTER the functional testers were made, they never showed the interior. They never offered test drives until AFTER some already got their cars. And then, you have the people that wanna get rich quick and have poorly invested in this company hoping it'll be the next Tesla. Nope. Not gonna happen. After all of this, mainstream reviews of this car are STILL basically non-existent. Hard pass.
Ever since fisker started promoting I realized his goal was to promote himself and his ego. He was in every add and every post and every promo. The cars where literal and figurative “vehicles “ to promo his ego
I to returned my FOO after 4 months back to Fisker UK due to safety & software issues. I received a full refund after waiting 14 days after returning. Good luck to those FOO owners.
Awesome. Nice work. I wish US gov had better consumer protection. Well, really they do, they just let companies skirt it.
I cancelled my order because of experiences as you have had. I bought a Lucid Air Touring which incidentally works like a charm.
All 100% completely true coming from a pissed off Fisker owner here. I actually got to speak to one of the “mangers” and of course he didn’t follow up with a single thing and has now ghosted me. I asked if they had a buy back program and told him someone is going to get killed in one of these cars. Absolute worst operations team of any company auto or otherwise I have ever dealt with. 0.0
The fact that the reviewer feels the need to preemptively counter the fanboy rebuttals, is part of the problem. He shouldn't feel the need to do that.
This is not a serious company and they will ultimately go under making any cars still on the road unsupported.
I agree and think that's a really likely outcome too. Which will be crappy for all of the people that have to hold on or are just taking delivery.
@@adamninjathey won't stop supporting warranties...they won't be allowed to with cars still on the road. The government would step in if needed. That said 2.0 fixed majority of the issues. By the time they release 3.0 later this year, itll be fine.
@@GSP-76lol
You know, I know you don’t have this in the US. But I bought a Volkswagen ID.3 (small hatchback ID.4) and it was also delivered with software issues. You know what VW did? What Fisker should’ve done. They apologized, called my vehicle in, updated it and fixed the issues. I’m very dissapointed with Fisker on this. Doesn’t exactly instil confidence in anything Fisker is planning on doing in the future. Great video.
Thanks for the comment. This is exactly how it should be handled. And if the structure isn't there to do it, don't launch the car.
@@adamninjaI agree. I don’t know if I missed it in the video, but what did you swap the Fisker with? Another EV?
@@L4DProductions a Volvo. It is drastically better and a pure treat to drive. And phenomenal customer service as well. When the weather permits, I'll make some videos.
@@adamninjaOh, that's a nice brand! Is it an ICE car you bought?
On the bright side, full of water it makes a neat aquarium
Thanks for the reply, but I wanted to know how much they gave you and how many miles you had
You are right on point with the FISKER review. This was a strange car from the beginning. When they unveiled the car was with everything include then they started to remove features based on trim. Fast forward, as you well said, there are thing with this car that are not acceptable in an EV in 2024. There are thing that you expect with an EV in 2024 and they for some reason wants to reinvented the wheel. I was an early reservation holder and I'm glad that I cancel the car.
Not to mention no reviews. A lot of early buyers were complaining that almost no one had driven, let alone reviewed the car. I watch/listen to a lot of Out of Spec on youtube. They know a lot of the reviewers. They said Fisker did send Oceans to them, but they all bugged out or bricked.
Thank you for posting. I watched it all from beginning to end. I was wondering why this hasn’t gone to lemon law yet. Hide the ball, shuffle the cups.
Geez, at the price this car is selling it is probably either Fisker wants to scam people because he is building a visual appealing vehicle but materials used are garbage although he boosts that they are environmentally friendly or he is trying to get a huge margins from them which from their latest Q4 23 report they are underwater by a lot -35%, so why did this happen to you, it seems fishy that so many problems exists and yet he paints a rosy picture in his videos. Nissan got to get to the bottom of these issues with him and drive the line in the sand to make this work. He should stop denying AP reports that it is Nissan the OEM, this is a problem he has always lying.
OMG! So sorry you have had to deal with this. I started getting a really bad feeling about the future prospects and cancelled my One order right after the very first deliveries and just threw away $5000. Dumped my stock at around $2. Now I am so relieved. Well worth losing the 5k, Jeez!
Excellent writing and VO. I appreciate the time you put into this.
I had pretty much the same experience, although title went smoothly. Received the car the first week of October, I was rear ended 5-weeks later. Car was still driveable, but Fisker was absolutely not ready to deal with repair parts. There wasn’t even a parts listing or pricing for those parts until late January Accessories were only delivered the first week of February, which was the week I sold the car. Weekly calls to open tickets - always told would be escalated, and no one ever got back to me. AC vents broke the first week, and were never fixed. After being stranded multiple times, Fisker did contract with someone to come out and replace the 12v battery. They also had someone manually update the software to 1.10 at the Vista center, before it was opened. I actually sold my FOO for a $300 profit above taxes. I suspect I am the only fisker owner who will ever say they made a profit. This was only achieved by the accident (uninsured driver…). After the Fisker authorized repair center finally got a parts listing & pricing, they generated a repair estimate of over $25k. My insurance didn’t total the car & wrote me a check. That check plus carmax plus tax credit, gave me a tiny profit - thank you so much to the guy who hit me! I replaced it with a 2024 BMW IXl. It’s a little slower accelerating - Fisker was more fun there. The IX is far superior in every other way - everything works well.
Had a 48 mile round trip commute to work. Driving on the freeway for most of it, at around 70-80 mph. Would consume about 90 miles of range - so not quite double. Same trip with the BMW IX, same conditions & IX is a much bigger vehicle - it consumes about 60 miles of range. Key fob - absolutely. I kept batteries in the car, kept the fob in a pouch, with spare batteries. 28 days was the longest I ever made without changing batteries. It stranded me a couple of times before I figured out I needed to swap batteries so often. Just a terrible car. It was pretty, but needed another year or two for development. The company will be bankrupt in 2024
Lemon law - same experience. I could not get proof of case numbers. They constantly closed out cases and then were surprised on my weekly calls, and had to open new case numbers. I originally tracked my tickets, but gave up after a while. I realized it would be extremely difficult to meet the criteria for lemon law resolution
Thanks for sharing this! Glad you were able to end up on top after all of that. I also appreciate the comparison you gave of your new BMW with things like range. I'm noticing the exact same thing with my new vehicle. The Fisker was fast, but that's about it.
@@adamninja just to add on the range. With the FOO, I drove Eco mode on the freeway, and fun around town. I never really used hyper. ECO burned the 90 miles of range, and Fun took it to about 110. I don’t even drive with the BMW’s Efficient mode, which was the most energy saving. I’m getting the 60 miles with its blended mode, which I guess would be the closest to Fun. In all cases, Fisker is dead man walking. It won’t be around by the end of this year, unless it gets bought.
Adam, sorry you had to deal with all that pain and mess. I would probably get rid of FOO also. Hopefully you didn’t lose much on sale. I’m lucky, since I purchased it in September, I had only minor issues, with the latest version 1.11 key fob working quite well, not perfect, but much better than with original 1.07 version. I think we’re beta testers. And the car is hit or miss, based on other owners reviews, including yours. Again, I’m one of the lucky ones, and overall I’m happy with build quality, and I see the software improvements coming with each new update. But as you said, we all have different experiences. Good or bad. Good luck with your next car, I’m sure you’ll be happy with your next vehicle. I really liked your reviews and will miss them. All the best!😊
Thanks for the comment! Much appreciated.
Ninja, can you tell me about the matte paint? Is it hard to take care of? Hand washes only? Does it have any clear coat to do minor touch ups?
Sure thing. It actually is pretty rough to take care of. You can use self serve car washes but really only for a hot water rinse and soap. I just used a two bucket car wash method by hand at home though. And even drying the car needs microfiber towels in straight long wipe downs and no circular motions to dry it. The matte finish is way more delicate than a gloss finish and can get ruined super easily. The biggest thing is to just never take it through an automated carwash and never use wax.
@@adamninja This is very helpful. I am buying an Ocean this week & like the look of the matte finish but concerned with how much extra work it is to take care of. I'm going to go with a standard Silver paint instead. Thanks!
Fair video. My question is.....did you actually file for the lemon law? Was it rejected due to the hide the ball issue?
Hi there. I did file a Utah lemon law claim. Without documented repair attempts I couldn't get it solo. So I sought legal help and ran into the same hurdle. The best bet would have been if the tech directly called out both the repair attempts and failed repair outcome for each event. Which of course they didn't. And even that would be a shot in the dark.
@adamninja completely agree with your thoughts and feelings. I bought a FOE in the UK and was under the impression that all will be good with the promise updates and future enhancements. But as I have learnt the expensive (not finished product) way, we were sold a something which that has very little credibility now. I have contemplated so many times how I can get rid of this car as there is No support in the uk anymore. No dealerships and the one showroom they have in the middle of the country don’t even pick up the phone. I love how it looks and many of the quirks it has but the most important thing to me is aftercare and I’ve had none since reporting multiple issues. If people who one the car still want to keep there’s then that perfectly fine but I think k Fisker should reach out to unsatisfied customers and offer to buy the car back or provided some form of compensation for all the issues the car has.
Henrik Fisker has had a long line of eponymous car companies, each one of which featured a car that he himself designed (he was considered a celebrity car designer being credited with designing the BMW X5, BMW Z8 and the Aston Martin Vantage). Fisker Coachbuild, Fisker Automotive, HF Design and VLF Automotive all promised a sexy, sporty car with impressive features, but each company ended up as a big, smoking hole in the ground. Meanwhile Fisker was able to pocket investor money for himself and somehow he was able to continue to raise new investor dollars for his next scheme. When the current Fisker Inc went public via a SPAC transaction, it's believed that Henrik was able to cash out a pretty healthy chunk of money to buy a new $20MM house for he and his wife Geeta, who was also appointed as CFO of the company. He may be a great car designer, but he is a terrible businessman, or worse yet a criminal.
This has nothing to do with the car and everything to do with your own ineptitude to realize something significant in your own life. Stop being a sad jealous human being and try to realize your own dream and fortune.
Hey Adam sorry to hear about your bad experience. I had reserved one back in 2021 and things happened that forced me to make a buying decision before it was released , best move ever buying a different car I’m hurting on stock as well because I was invested and believed in Fisker , I hope they turn it around but the software from the jump was trash along with a sub par chip and lousy customer service they called me to see if I want to test drive and the girl was laughing having another conversation with someone when she called. This company is a real joke damn shame dope looking crossover
Thanks for the comment, i appreciate it. Glad you were able to avoid this mess! I lost in stock too. It's looking more and more like a con job.
@@adamninjaWell, Fisker is a startup, that comes with significant risk when it comes to the stock. I hope you didn't invest a significant amount of money, because that would not have been the smartest move.
Can you tell where you sold it. Want to make sure i am not buying this from dealer. I am looking for one in Chicago at the dealer
I found it for resale on Auto Trader. It's in Orange County now. They're asking $59995. Be sure to test all features of the one you test.
@@adamninja thank you. One in chicago is probably not the one. I will drive there tomorrow and check if everything works as expected
Did you not watch the video?
Just wait untill new updates.
@@wizzyno1566this video means nothing. Don't plan your life over some randoms experience
Around here on Carvana the Fiskers are going low to mid-40K. There super low mileage around 2K and one only has 800 miles on it. I wonder if they would take 10K cash?
I honestly think a $10k price tag is pretty believable within a year or so. The Ocean Ones are already hitting $30k for dealer sold prices. And it keeps dropping.
@@adamninja Funny you say that. I just saw one this morning with 1000 miles on it for $34,500. I'm thinking 10K by Christmas.
I'll admit, I knew the car would have plenty of issues and am considering buying their heavily discounted 2023 models they announced today, but after watching your video I'm pretty convinced if I purchased one then 6 months from now when Fisker doesn't exist I'm going to have have to live on a pray that I don't have issues since I couldn't get it service. Good timing on selling the car!
Is that glue on your pillar? Did they replace or fix in some way?
Tech got the glue off 3 months later, but it ruined the plastic. He was trying to order a new part for it and doing all he could to swap it, but they sent him the wrong part about a month later. I felt bad for him tbh.
How could they send him the wrong part? Isn't there a part number? He surely asked for the wrong part. Really sounds like the Tech was totally incompetent.
No idea, but he got a passenger side panel instead of driver side.
@@adamninja LOL I rest my case the guy is incompetent. You are attacking Fisker but it's the Tech who was incompetent...
@@martinmcnulty8155you dont know that. Plus they hired him and he represents them so it doesn't matter whose fault it was.
I like that people in the comments are like, why not just update your car lol. You literally laid out everything that’s happened with you and Fisker. Some will always just stay on Henrik side no matter what
How many software upgrade Tesla has had including the massive recalls in 2023 why Elon fanboys still stick with him ?
@@alatmancave7093 Because the cars kick ass.
@@antoinepageau8336 they stop 100 ft behind the red light pissing off people , they look ugly ..but sure
@@alatmancave7093 no one said Tesla was perfect. But they do complete those updates a lot quicker than Fisker does. Also with only 3k cars on the road, you would think service would be a lot better. Owning an early Model S, the service Tesla provided was a lot better than what Fisker is offering.
henrik is in WAY over his head
Great video! As a FOO owner I agree 100% with everything mentioned - I’m one of the customers and share holders that Henrik blocked on instagram when asking questions. I have over 10 documented issues with 1 tech showing up and 1 not showing up to my house. I have another tech showing next Thursday to install my AC vents. After taking ownership in early October, I just received my plates and title on Feb 26th. I want to sell but I have 3 scratched rims from delivery, plus a host of other issues that need to be fixed, including the exterior pedestrian audio sound. Id also rather not lose $20k+ to sell it but I may have to.
This is the saddest story I've ever heard about a new car.
Sorry to hear that.
Thanks for a good and well prepared presentation video with your experience with your Fisker.
Wow, a very detailed offer experience thanks you! Easy to say, it's pretty much hands off this car rn.
Great video. Rejected taking delivery of my FOO at the Danish dealership. Poor communication, 1 hour late...and then they hadn't checked that the basics were working! So I waited another 2 hours and they couldn't fix it, so I agreed to give them some more time. I didn't hear from them for another 4 days...and then I just cancelled the order. They felt they were doing me a favour by "allowing" me to become beta-tester, rather than me doing them a favour by paying full price for an incomplete/faulty product. My exact words were: "these guys are going bankrupt. They have no clue how to deal with customers". I got a full refund reasonably quickly, to be fair. Maybe because they, by mistake, had transferred the title to me...but still. No complaints on that part.
So glad you were able to get out of it and get your money back!
@@adamninja A lot easier in Europe...
In Massachusetts, ePrius is selling a ONE , I shared it On Facebook and the stupid SOB removed it :who ‘s the admin of the Fisker ocean One club ????
I feel so bad for what you went through!!! I’m glad I never put any deposit on the Fisker Pear which I now think is just a scam to get more investors money 💰 but didn’t work!!! My 2019 Bolt EV seems flawless compared to the Ocean.
Thanks for the comment. Bolts are great cars. That's awesome that one 5 years old is still treating you well
@@adamninja This coming from an only Japanese car buying guy and first time GM buyer. I really have loved it.
how were your able to get rid of your Fisker?
I traded it in to a dealer that offered cash. I went to a few and they all gave the same trade amount. Now though, with the public BK notice and Fisker admitting they have no money, I think it'd be harder. Best bet would be to try one of the direct places like CarMax or Caravana
You were lucky to still have gotten money for it. Since most likely Fisker will go bankrupt within the coming months, resell value will deop to zero soon. Because that means: no maintenance, no spare parts, no warranty (crucial!) and no software updates ( which is essential given the state it is in now)
Magna built the car for Fisker so most likely has parts? This sounds like a “catalog” car. Elon has preached you just can’t buy parts from a catalog or use from a shelf. The software must be designed from ground up to connect all parts Ford found out the hard way & stated they don’t communicate & ford has to try to connect:communicate with them all.
@@edornelas8275 yupp I think so , too
@@edornelas8275magna wont support anyone, its not their responsibility.
Sounds VERY similar to my experience with the Tartan Prancer.
da heck is that
They did Prancer reviews: kzhead.info/sun/e9eolpFqmHqJgo0/bejne.html "Life is about adventure, it's about uncertainty, it's about not knowing what will happen when you strap your loved ones inside a car and drive them down the block. The Prancer gives you that uncertainty and that's why we like it" The Tartan Prancer might just have it's first real competition!🤣
@@user-wp2zu6dv9qI can’t begin to tell you how much I appreciate you linking to that video. EPIC!
@@Tacocat123Albania’s finest motor vehicle.
Lol
Incredible! Folks, watch the whole video. Thank you for sharing your experience.
My Tesla has had most of these issues in my ownership but it's now a four year old car and they have been resolved, most of them quickly and a huge amount of those issues were a faulty seat sensor. Sounds like Fisker should have spent time on the Tesla groups before launching to see what issues they might run in to. If Tesla launched a new car now with problems like this I would absolutely not buy it.
I agree. The fortunate side of Tesla with that history is they actually ended up having a lot of financial backing too. Right before they almost considered selling the brand. It looks a little more grim for Fisker. And they definitely should have used existing data to solve problems before they got them.
@@adamninjaNo company solves problems before they get them...
Then how do they know to install airbags?
@@adamninja I meant defects on the car.
funny i have model 3 for , 4 years now without ever any issues, drives like a charm.
Please share how you got rid of it I need to get rid of mine please
I traded it in back in Feb, before making this video. Unfortunately I think the trade in window might be closed or closing. I found my same car for sale in CA, and I can officially buy it back for less than I traded it for. You could try private party sales on something like Autotrader tho. I think the lowest price is already around $35k
Document everything. Certified letters with return receipt. CCTV where tech looks at vehicle. Video everything wrong. Lemon law does work those basic steps. I don't know anything about Fisker other than the negative YT videos. I have had a great experience with my Tesla Model Y.. I heard they had issues early on, but any vehicle can have problems. Also, if they have a mandatory arbitration/no class action clause - first thing you should do is send a certified letter opting out - as you are allowed to do within the first 30 days. Dont wait.
Did the Fisker ocean enthusiast page delete your post?
I haven't posted this anywhere. If so it wasn't mine haha
@@adamninja haha got it. I saw someone posted it and now it’s gone on there
Would have been easier to list what actually worked, would have been a much shorter list.
Anyone that followed various Fisker owners groups on Facebook should have seen this fiasco coming from a mile away. I just don’t know why people went through with car deliveries? I had One on order,but after seeing mountains of issues consumers faced after delivery,I just decided not to go through with the purchase. Even if it meant losing 5k deposit. Luckily my credit card dispute and I got my money back. Fisker is amateur hour ,complete joke of a company. Good on you Adam for getting this video out.
Thanks for your honesty. I feel the same after 2 weeks with my FOU
This comment sounds strange. After 2 weeks you cannot judge if the Fisker support is competent or not.
Very thought out and a bit long but, as a ocean one owner, i agree with most of what you've experienced. The car was rushed and the logistics were a shit show. My wife drives that car and uses it as a daily commuter. She enjoys the ride and lives with the quirks. She is a trooper and she shouldn't have to after investing $70+ on a new vehicle. It's our first EV and we are learning. It is hard not being able to take the car somewhere and physically deal with someone about these issues. My only rebuttal to this is that I accepted a risk with Fisker. The vehicle is solid minus the lack of quality software implementation and features. Fisker did promise chipset and other rewards upgrades to compensate those owners that did take the leap of faith after lowering the prices on their vehicles. I didn't experience ALL the issues you outlined but do empathize having those same frustrations. It was a large investment and it definitely doesn't meet my expectations either. On the other side, they actually delivered a vehicle and i would like to see things change. It's solid and if they get their software fixed (and keyfob ;-))...it can rival current offerings. Guess we'll see.
I'm 1/4 of the way in and I well and truly hope you used the lemon law to get your money back
Smart move
That car is gorgeous
We need a class action lawsuit period
Well from what I read it's a family run business, the wife runs the show and from what I understand shes hard to work for
I am sure It Will ALL BUFF OUT.....!!!!
So you decide to get rid of it straight before the new software updates? Seems unfair to me... In the Internet I have seen ppl "reviewing" things, e.g. making very clear, that they are unable to use a simple electric drill properly but hate the devide and the company...
Rivian welcomes you all to jump ship onto rivians ship.
I think the car looks pretty nice but clearly it has some build issues and serious software issues to solve. It's noteworthy that Fisker doesn't actually build the cars, they outsource manufacture to an Austrian company called Magna Steyr which has built quite a few brand named cars.
Nearly 100% Software issues (that are going to be resolved)
@martinmcnulty8155 fisker employee...
@@wizzyno1566No I am not employed by Fisker just tired of people having a cheap shot at the company. BTW what is your agenda?
@@martinmcnulty8155ive realised you're not an employee, you're a shareholder. Same thing as far as objectivity is concerned - you have none. My agenda is to point out to everyone that your comments are totally selfish and not helpful at all. Its all about you.
@@wizzyno1566 About me? When did I talk about myself?
Isn't "Fisker" a Danish word meaning "Nice design but doesn't work properly"?
It can both mean ‘fisherman’ and ‘trying to fish for an answer you’d like to hear rather than the truth’. So you’re not too far off😂
The NHTSA should ban these from being sold in the US with the many safety issues I've seen in customer reviews. Imagine driving 70 MPH on a busy freeway and your brakes lock up on their own! Besides, Fiskar looks to be going bankrupt again. Parts and service will also disappear, so you'll be stuck with an undrivable vehicle, soon to be in a junk pile at some recycling plant.
Agreed
So many of the Ocean Ones are hitting used car dealerships after only a few hundred or a few thousand miles. That's not a good sign. A $69K vehicle ...start up or not... shouldn't be having this many problems.
You see so many for sale because they expected a different vehicle. They expected no buggy software or hiccups. 2.0 is here and problems will be solved. And they all got the $7500 tax credit for the ones so they are selling them for lower because they can. So you take a few software problems, people entitled for more so they think plus the tax credit back. If you look at all new models from legacy automakers or a new body style for a model the first ones always have problems. People didn’t understand this going into getting a brand new vehicle from a new company
I agree that we were led to expect something different. But I think it would be more correct to say 2.0 is here, and we, again, EXPECT it to solve the problems. There is no guarantee, and I highly doubt we won't still see customers with issues. And anything missed, can and will very easily just turn into a "3.0 release" excuse.
ive heard the VISTA center in san diego is full of cars
Of course it was predictable that the first car in the first year of a startup would have problems... Most Fisker owners have a great attitude and have learned to live with the small issues. IMO The problem here was that the Tech was incompetent.
@@martinmcnulty8155ive spotted the fisker employee/hired spokesperson.
This is why you don't buy a new car, especially from a startup... TBH, you don't buy a brand new model even if it is a Toyota... Last but not least, do you know how many cars Tesla and Toyota recalled the last 12 months...???
tbh, tesla recall are mostly OTA update and for the FSD ,nothing to do with basic function of the car like this fisker story.
@@pindot787 That is a big lie. Many parts of Tesla cars have caused recalls including steering and seat belts.
@@martinmcnulty8155 none are actually major recall, and only affected some models, their biggest recall are just OTA for FSD.
@@pindot787 BTW Not sure why we are talking about this because up to now Fisker has had 0 recalls.
The Extreme is now $26k off . And I’m still not buying it , but I considered buying the stock . Unfortunately, the stock is no longer available😮
The stock is now under FSRN on OTC. I agree though. I wouldn't buy any version of this car for more than $5k. I think they're all going to start bricking.
You really did get a bad car didn't you! I can't say I have experienced much of what you have, but I'd have got rid of mine if I'd had the same issues. Fortunately I have a decent fob and a mostly decent car (I hope). Thanks for sharing
Adam, where did you sell it? I'm almost at the same point of selling mine. I have lived through the same kind of experience with very poor customer service and receiving lies as responses from Fisker. Have you filed any counter-action against Fisker? Everyone who purchased this car understood the risk of buying a vehicle from a start up, but the Fisker attitude towards resolving the issues and taking care of its customers is below poor.
They are slowly improving. Just give them a bit of time to get organised...
I'm not a lawyer, but I don't think counter action would likely go anywhere, due to the "hide the ball" section I called out in the video. Or until something larger like a class action happened. You could definitely try though. Your best bet, if you don't want to keep gambling with what's shaping up to be a complete business failure, and you DO want to get rid of it, is to just take your loss and get out. Check any local dealers that have EVs or PHEVs and they should be able to make you an offer. Or a CarMax if you have one in the area. I wouldn't sell it to a private party, or you'll be empathetically stuck as their service contact when Fisker inevitably doesn't respond to them. Most places that offer you money for it, will just sell it as an 'exotic' to an auction site, which ends up dropping the car in a place that it's more popular and servicable. Mine already ended up for sale in Orange County. 3 states away.
@@martinmcnulty8155do you work for fisker? You're everywhere in these comments with positivity bullshit.
@wizzyno1566 No I don't work for Fisker. Well the video can be described as negativity bullshit. Don't you think? There was absolutely no need to make a video like this.
@@martinmcnulty8155i dont believe you. You're all over these comments like a rash/troll. Literally every single negative comment, even the reasonable ones. Which is most of them. Ah, i see in another comment you're a shareholder. That explains your deranged responses to perfectly reasonable comments.
Reliability is EVERYTHING and you think they'd know that.
I stopped at you running over garbage cans and hitting the side of your own house. Sorry, As a driver, you own those responsibilities. Full stop. Thanks for your opinion
Wow,the Fisker is amazing,i want one,sadly it looks like they go bankrupt!:(
In regard of BBB, you'll only see ppl going in for complaints and not for appraising how good a vehicle is.. That's why you see only 1 star reviews Think most complains are about software and not the physical part of the vehicle. And that can be fixed gradually in the future.
Regardless, even if only reviews are just those that have complaints the reviews show Fisker hasn’t replied. Looks like they are just ignoring. I think that was the whole purpose of it getting mentioned in this video.
If I had 60k to spend on a car I'll just get a Porsche 718. 😅😀
@Adam Ninja This was an excellent Video!! I really didn't have time to watch this, but ended up watching the whole thing (Good on you). A lot of your complaints are well-documented by other owners and reviewers.
Sorry you had all these issues. I'm glad there are people brave enough to try these new EVs. I'm Tesla for life, but I like the look of the Fisker Ocean. Sounds like the Fisker software isn't ready and that Customer Service is pretty terrible. I'm not sure how Fisker is going to survive all of this. That regen brake-slamming at 70-80 would be horrifying. I don't like automated handles. What if someone you don't trust is near you while you're near your car...the car just unlocks? Not a good idea. Walk-away locks are bad too, because a thief can get into your car before it locks. The light background music does nothing for this video. It's a bit of a distraction really and will make me stop watching your videos early.
you took a chance and decided to be a guinea pig. your choice, i have reservation since 2021, and have been offered to take delivery og my sport version, but i refused, will wait another year as i dont trust company yet. if i loose the $250 let it be then,
Smart move!
You got lucky you got rid of it in time 😮💨
Yeah, writing was definitely on the wall too tho
Loved your original videos, and respect your decision to move on. I 100% believe that anyone who got their ocean in October or earlier received a significantly different car from the later builds. Fisker fixed the air vents (physical design change) and ironed out many of the SW bugs. Your early experience deserves respect for how legitimately terrible it was, and highlights exactly how Fisker needs to improve. I've had my Extreme for 3 months now, and it's been up and down. I genuinely love the car, but it's not been a smooth experience.
I think there is a definite overlap of a missing quality check on the early ones for sure. Mine was in the first 200.
For comparison BMW iX3 (EV made in China, sold in Europe Asia and Australia) after 26 months and 45,000 km - zero issues of note: the keyfob does disconnect on 0.5% of journeys (there’s a warning that key is missing but the car will continue driving and you can lock it with the fob,) and Apple Car Play fails about just as often (which still can be Apple’s fault). Otherwise it’s been perfect❤
Maybe the difference is that BMW was founded in 1916 and has previous experience?
Come on...that Car was released in 2020 and had almost exactly all the same problems as Fisker. Battery failure, transmission damage, and break failure -- and had numerous recalls for such. If you bought one of the 2020 or 2021 iX3s you would have had the same issues as with the Fisker (but perhaps better customer service being an established company.) You didn't buy the first car of a first edition.
@@kevinrufner8333Oof, was it really that bad? I know European brands never had the reliability of the Japanese ones, but you paint quite a grim picture there.
I honestly don't know why people keep giving Henrik Fisker money. He has such a horrible track record in business
Well done! I’m so glad I cancelled both of our reservations and got out early.
Thank you so much for your video! I can only concur with all the things you said. For me, exactly the same reasons (and then some), were valid to get rid of my Tesla Model 3 Performance. I then went back to an ICE car (Acura TSX) and it was a blast to drive, perfect fit and finish and glitch free software! But with twins under way and that quite significant gas bill, we went test riding a TMY LR 2 years ago, ordered the car in standard white on black and the experience was once again a major letdown, software glitches galore and fit and finish below par for a nearly $60K car. Fool me once shame on you Tesla, fool me twice, shame on me! Never again a product from Elon Musk!
Teslas are pretty reliable so you've had some really bad luck. Also, it's weird to abbreviate TMY LR like anyone but Tesla owners will understand that, along with some knowledgeable EV owners.
They just dropped the price! For 2023 models! They are not selling!!
I am in same boat as you wish I could afford to sell 😢
Sorry to hear that. Hopefully the updates help with your issues and you don't just get strung along
@@adamninja theyve really lost so many good ambassadors who loved the potential this car had...
Tacocat is a short seller who has a 100% negative posting history on Ocean Forums. Take anything he writes with a pinch of salt.
@@martinmcnulty8155 a short seller with more shares than you and an actual vehicle...make that make sense
@@martinmcnulty8155this man is a shareholder - ignore him.
you are lucky be able to get rid of that piece of junk before the fraudulent company goes bankrupt... again
"High speed" at 76 mph? Lol.
The dealer vs direct sale comparison is flawed IMO. Simply based on my 40 years of car buying. I've never had a great dealer experience ever and I'm not even talking about ev's. Dealers are scum, all of them. They're incentives are completely misaligned with buyers. In 2022 I bought a Tesla. Now at nearly 100,000 km, I will never buy another vehicle from a dealer. Communication with Tesla is incredible. Open the app, select service and you'll get answer almost right away. They service cars on the week-ends, what a concept.
Yeah don't get me wrong here. Dealers are mostly vultures. But they are hostage to liability.
You should have bought Telsa in 2013.....worse than his experience with Fisker. Comparing apples to oranges.
@@kevinrufner8333 could be. I hope Fisker survives or gets bought by one of the legacy OEMS.
Also if you look at the Fisker meet ups that are videotaped on you tube. They all say they would recommend the ocean to family, friends and their boss. Check them out
Hi thanks for the comment. I'm glad you like the car and hope you continue to.
I was at one of the meet ups. Everyone stood around and talked about the issues and how they will be fixed. Techs were there making sure everyone had the mods updated. They all expected some issues, which they know will improve and get fixed, but they love the car.....they are reasonable!
Hey Kevin. I was at one of those meetups too. Back in orange county in November. I asked the techs there if I could bring my car in while I was all the way out there for repairs, even if just to handle the scuffs, glue, and misalignment. They reached out to the service center and unfortunately declined.
@@adamninja so I was talking about the official nationwide ocean meetups. They did fix problems all over the nation where there was tech. I guess you are on a solo list of the company purposefully said no do not help Adam. Just kidding but seriously Adam at this point move on, stop dwelling on this because there are a lot more happier customers than unhappy ones. I wish you the best in a different vehicle.
@@jillshaub5093I think his biggest problem has still to be overcome: adamninja was quite adventurous in buying stock of the Fisker company (buying stock of a start-up is quite a big risk) and like it's playing out his investment is more or less worthless at this moment.
Rule number one: Don't buy the first year car models. Rule number two: Don't buy start up unknown brands! I am so happy with my 2024 GV60!
The GV60 is a great car. Nice choice
The door handles do open without the fob. You put your finger on I think the left side and it pivots out. They put this on the ocean in case your door is stuck shut with ice. Sorry for your issues but it sounds like you didn’t want to stick around for the 2.0 upgrade and 3.0 in April. All of these issues will be resolved afterwards. Also using a key card or key by phone is coming which fix the fob. Sad to say but all tech has issues the first year and even new cars their first year or a car refresh. My husband says he will never buy a first gen phone or car. I never understood it until the Samsung note 7 came out and all the first gen vehicles. I do think that Fisker didn’t realize they needed to hire more techs and customer service until it all came at once. I do see them hiring more and more. Good luck. I do believe they are learning from mistakes and doing better. And having dealers will help so much with getting plates, and service.
He sold the car before software upgrade you can tell because he has no videos after the upgrade was deployed
Before 2.0? Yeah. Of course I got rid of it before then. It wasn't even slotted to be installed until next month for me. And I'm still skeptical of it fixing every issue I had. And even more skeptical of them meeting the shared roadmap. They can't fix their organizational mess with an update. Hopefully I'm wrong and you all get good stable versions over the next month.
@@adamninjaWhy the constant negativity? No doubt they messed up with your car but there are a lot of signs that they want to improve and are improving.
Show literally any signs of them wanting to improve. All I see is them wanting to control the narrative.
@@adamninja Of course they want to control the narrative because bad reviews like these can destroy the company. It sounds like your Tech came multiple times but that he never fixed anything? Did I misunderstand?
OMG.
Your last video was 4 months ago before v.2 software upgrade release and you did not release any videos after the software upgrade to talk about any improvments or issues with the uograde which tells us you got rid of your ocean before the software upgrade so that make your review as biased and solicited as the other guy whom you talked about in your video ..and again why now before rhe earning release ?
I talk about that in the vid. I gave Fisker Soooooo much time to correct things, or even respond. Then finally dumped the car and did a vid.
@@adamninja I don't Believe that I don't see a see video of you going overt the software upgrade changes , am I missing something ? Where is that video ?
Again, literally talk about this in the video. I recorded hundreds of hours of content to provide continual updates on Fisker throughout my ownership. Once they stopped responding and I couldn't get a single repair even addressed, I stopped releasing them. They're not a good company. They don't deserve positive videos.
This car is just not ready for prime time
Things are improving.
@@martinmcnulty8155hello fisker employee.
I think that a lot of the legacy automakers are bringing out models that are not ready for prime time (Ford, anyone). On top of this Fisker is a fresh start-up, so I would think twice before putting a large chunk of cash into one of their early to market products.
Well, sorry you feel that way.....I have 9k miles on mine and loving it!!!
Glad to hear it. Hope it stays working out for you
You literally had one of the very first in the country from a brand new car maker (August 2023.) Did you not think there would be problems with software? Problems with customer service? Yes, the Ocean isnt ready for prime time, but why would you buy the first car, of a first edition, from a new car maker without expecting issues? Zero sympathy for you. I got my FOO 2 months ago. Still waiting for some accessories. Delivery was fine, a tech came and updated my software 5 days later. I have never had to reset. Key fob is annoying but getting fixed. I get minimal vampire drain. I get weird error messages. Yes, your experience and mine are both equally true, and you had a bad experience, but clearly your expectations were misguided. I have software issues and poor customer service too...but I expected it. If you want a perfect car, dont buy a new model. Certainly dont buy the first in the country and from a brand new car company. If you had waited till August 2024, you'd probably love your Ocean.
Hey thanks for the comment. But sorry you have zero sympathy as you say, and decide it's better to defend a classless, service-less company and oligarch than a peer buyer with a lemon. One that could have easily been you. You have what I'd call the "basic issues". Many people lucked out and only have that. 5 months later I never had those accessories, and had zero fixes. No one expects a flawless car. We expect a company that responds to issues and doesn't ghost its investors. Good luck with this brand, their promises, and any shot at a warranty. You'll need it.
Im not saying this guy didn't get a bad experience but i recently met up with over 75 enthusiastic owners in the SF Bay area. We agree customer service is bad, so is delivery, but the cars are fun to drive with minimal issues unlike this person. I love my car. Just went over 5k miles. I am concerned about the future of the car because someone like this puts out a video that doesnt capture the REAL experience and people who have ZERO idea of the quality and innovativeness of the vehicle are quick to say negative things. These are the reasons the company is struggling and not because of poor quality, performance or design
The company is struggling entirely from its own fault: poor management, nepotist C level positions with awful business crippling finance, over promised/under delivered, absent customer service (to MANY buyers not just me), multiple documented and reported users with critical safety issues, alpha level software launched to the masses, and ego. It's been a downward trending line since the car first started getting delivered last summer. Customer complaints, like mine, only frame the picture. Fisker's bad business actually paints it.
The stock price says it all. Fisker is SUNK, and going to go bankrupt. Under $1 it will be delisted, then see who wants to invest in new models or the company. Your resale values will plummet and service will disappear in Chapter 11. I'd never buy a first gen EV or ICE car from a new company. Wait a few years, see what the problems are, resale values, stock price and profits are. From what I know, there are only 3 companies making money on EVs - BYD, Tesla, and Kia/Hyundai. Also, tech and batteries are getting way better, cheeper, etc. You'll be able to buy a new better and cheeper EV in a few years - look at Teslas. Most experts agree Tesla is 5+ years ahead on all tech, add full self driving and that will be a game changer. Lots of EV bankruptcies already and many more coming. Good choice for cashing out now and not in 6 months or a year. Fisker is SUNK - kzhead.info/sun/gMmAqdWIqImjnGw/bejne.html
I don't own Ocean car, I own the Fisker's stock. I wanted to disclose that. The video is from legitimately frustrated owner, no doubt about that. However, what any driver/potential buyer wants to put on the equation is this: are those shortfalls of the new company worth owning the car? If this video would be fair, it would state good sides of the car and the bad once. For example, do you like how it is driving? Do you like how is it inside compared to whatever it is differently elsewhere? And things like that. Many issues, that author listed are fixed or will be fixed with the software updates and with the growing network of the dealers. I agree with the author that it is frustrating experience for him, but he should've listed other things which potentially pluses to make an unbiased review. But how can you be unbiased, right? So, no judgement for making points of the owner's view. I also would add that price for Fisker Ocean is not realistic today, even with the Sport version. Tesla Y is selling at its lowest. Thus, for me to make any rational comment, I need to test drive Tesla Y and Ocean One to see the difference of how I feel, and If Ifeel great in Fisker, it would not matter to pay some reasonable extra amount.
Hi thanks for the comment. The difference between this video and others, is this is not a review. It is a reason for ditching the car. My overview video is more of a review. I think it'd sound odd and not make much sense to list positives of a vehicle I chose to get rid of.
@@adamninja I got you. I have several friends they bought their Tesla Y 1-2 years ago. The price was $72,000 - $80,000 plus tax and fees around $80k to $90k respectively. Today Tesla Y can be purchased for $40k and some of them include $7,500 fed tax credit. There was a guy recently died, crashed, using autonomous mode in Tesla. The point is that we all have something that we do not like, and we can make a case to hate or dislike almost any car. Again, you have definite right to post this video, and I hope that you did not lose much on selling your Fisker. Fisker must get his company acts together or it will be a mess for the owners of cars and I lose my investment🙂)))
@@sashamesser2596A $90k model Y, are you sure 🙄. And what is the problem with the price going down for the owner ? You have a car that works and more people can now buy one. I have a 2018 Tesla model 3 and now it is cheaper so more friends can also buy one, and my car is still perfect. And thanks to the $7,500 fed tax credit (or other incentives all over the world) there are more EVs on the road, so less pollution, so less climate warming, including for the people who already have an EV or even an ICE car or even no car at all. Lower prices for EVs was always the plan, for the benefits of all. The only people who are sad when prices go down are speculators and speculators are just parasites. And the deadly autonomous argument is BS, and even you probably don't believe it. The point is that the model Y is the most sold car *IN THE WORLD* even with Tesla not yet present of many markets, while the Fisker Ocean will probably be one of the less sold cars. You did bad investments, ok, but don't try to trash other cars and carmakers, they are not the problem.
@@didierpuzenat7280 Answering for the most important point, when you bought a car at certain price, you will be paying INSURANCE according to the price for all the times, if you financed your car. Also, you owe to the BANK too, according to the price, so if you have issues in your life, you cannot sell your car to get even 70% or 50% on what you paid for it. Of course, if you do not have and will not have any financial issues in your life, you would care about the price of your Tesla Y. Not a hater of Tesla Y or Tesla's.
Excellent video. Thanks for sharing your experience. I left a couple comments on some other Fisker videos. Not bashing, just saying what I think needs improved, and they all blocked my comments. Kudos for leaving the comments that are critical of you up. Personally, I think the bashing reflects poorly on them and find many of them almost comical.
You should have waited until 2.0 release. Totally different vehicle now. Finally, I love this car.
😂😂😂