Boy dies after 911 dispatcher says 'Deal with it yourself'
2015 ж. 27 Шіл.
26 239 688 Рет қаралды
A fire department dispatcher in Albuquerque, New Mexico is under investigation after he hung up on a caller.
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The dispatcher shouldn't just be fired from his job. He should be arrested.
Yes. He should go to prison. Acting like a little bitch, hanging up cuz chick got frustrated w him, all because he clearly didn't know how to do his job.. HES BARELY BREATHING.. what part of that did u not understand? Idiot. Honestly whoever hired him should be looked at as well... how many other idiots did they hire to answer emergency calls?!..
Tyler Irons im with her this is bullshit the fucking guy hung up on her when he knows someone is in danger and because he was insulted while this woman is panicking and keeping a boy alive this is actually bullshit that guy should be in jail at the least
trigolis why did you have to turn it into a race thing?
+trigolis dont spread hate buddy
trigolis true XD yea I kinda agree
Dispatchers need to realize that they're talking to people in their WORST moments. Pls stop replying with shit like "duh" or "not all!!" Its not obvious to this one apparently, and it's happened before. Also, yes all dispatchers need to realize this, it's not a personal attack, if you already know this then good.
Well said couldn’t have put it better
Charlie Impulse stfu
@@ballhog3924 ? You ok
Do they think that the caller gon be chill about their friend dying in their hands
jaygot kick lmao you mad?
The fact that he's on administrative leave instead of going to jail or minimum being fired immediately is sickening
AGREED!! 😡🤬
Before I even watched the video I said to myself that he should be in jail.
He's probably related to whatever dem politician got him that job.
this was uploaded 8 years ago, would be nice to have an update but that dispatcher's life has probably moved on and hopefully this keeps them up at night
@@ixxxxxxx If that boy was still with us today, he would be 25 years old. It's sad to think about how this could've been avoided so easily. Shame on that dispatcher.
That is insane. The lady wasn't even trying to be rude, she was just frustrated having to repeat herself in a critical situation knowing her friend didn't have long left. If you can't handle that, definitely don't be a 911 dispatcher.
I agree. I didn’t find her rude at all. She was in a panicked state, and was acting pretty normal for this situation. Even if she was rude, it is on the operator to pay no mind to that and assist. The rudeness is not personal. People are at their worst in an emergency, we all are, so if a dispatcher cannot remain calm and be in “help/support” mode then they need to leave. I’ve seen people who take calls for the suicide hotline forget that that they’d re supposed to help de-escalate people who are in a highly emotional state. Bottom line is people need to be educated on their duties and what is expected of them because none of these situations are acceptable.
Seemed like a c*nt
@@tiahnarodriguez3809- She was definitely snappish/rude. It must’ve been a trigger for him to hang up. I wouldn’t have been like that but I’m not her, or him. The dispatcher will keep anyone calling on the line while they send out rescue personnel. Plus collecting info. Even if it means repeating yourself. *“How many fucking times do I have to tell you”.* A strange outburst like she’s ordering at fast food.
@@empyrean196 she blatantly told him he's barely breathing. then dispatcher says 'is he breathing?' she just told him, is the dispatcher deaf or just stupid
@@empyrean196 He definitely just didn't want to do his job.
"Is he breathing?" "Barely" *"iS hE bReAtHiNg?"*
UnknownXxTHEOxX he was waiting for him to die .
Dispatchers are meant to keep asking questions while they're sending the ambulance (to keep contact with the caller). Most likely the ambulance had been sent. I'm not saying what he did was right, but the woman should've acted better to someone trying to help.
@@MultiChantal22 Her friend was literally on the verge of dying. You can't expect her to be rational at a moment like this. (In her mind ) He could have probably given her advice on how to buy time, but (again in her mind) he was just wasting time asking the same question that she literally just answered. A good operator would understand this and be a little more patient, but he let one little swear word get to him which in my opinion is the most petty thing you could possibly do when someone's life is on the line.
Luis CR you do realize that the quality of the girl talking is terrible and without the captions I don’t think anyone would be able to distinguish what she’s saying. Also,I agree she really should’ve been a bit more respectful to someone trying to help her.Also in an emergency you’re supposed to stay calm, you’re not supposed to be acting the way she was.
Luis CR and would you rather have him say nothing at all?
If he's that offended, as a fire/emergency dispatcher, by somebody saying Fuck, then he's probably in the wrong job.
yeah definitely in the wrong job, she wasn't even saying anything like f you or something she said how many times do i have to fing tell u
@@addy1555 Stupid young man probably thought she was cussing out at him and telling him he was doing a bad job but still! He's a moron! Guy shouldn't have been hired in the first place!
She is traumatized so she will say anything that comes to her mouth
@@danaeclarke3590 ???? what are you talking about i think you read the comment wrong
He's in the wrong world.. someone is dying ffs
That "fucking" word was a normal reaction to that really stupid question.
The dispatcher scolding the drowning woman in her car is up there for most disgusting and hard to listen to calls
@@CikosDarkPassengerif you're literally panicking with someone dying and bleeding out in your arms and the dispatcher you're on the phone with is asking you the exact same question repeatedly, would that not piss you off a little tiny bit
On top of that if you want to claim he was right to deny her help for her one frustration, you're also saying it was ok for him to deny life-saving service to the guy who was yenno bleeding out and incapable of speaking for himself
@@alexanderhari3000 i never said he was right to hang up. i simply said a simple change of words wouldn't have made him up in his feelings.
@@alexanderhari3000 Yes I would be overwhelmed but a simple change of words would have solved everything. he still wasn't right to hang up, considering they needed help in a horrible situation like that. If she had said "sir, i explained it already! Please send help we're losing time!" the guy wouldn't act so dismissive and emotional.
this infuriated me to the max. she wasn’t even rude, it was out of pure concern. what an awful dispatcher.
I'm mad as hell
"Why did you hang up?" "She was mean to me :( "
there's no such thing as being an asshole out of "pure concern". "God I was being an asshole out of pure concern. Hopefully that excuses me being an asshole" She pushed someone to their breaking point and now she's partially responsible for her "friend" not getting the help he needed.
@@cornelialibritanniaprincess If you cannot handle high stress situations, pick being a stay at home husband or gardener instead. No need for incompetency in the workplace. Would you say the same thing if a doctor neglected to take care of a patient because she used the word "f*cking"? Disgusting that you're trying to pin this on the friend and not the useless, useless operator who was too busy throwing a hissy fit instead of doing his damn job.
@@pvtspringles I absolutely do place blame on the “friend” being disrespectful to literally her only choice for help. Hopefully this has taught her a lesson in respect… but judging by the comment section it seems several ppl will need to lose their lives until people learn to communicate like mature adults. Good day to you 😘
I honestly want them to go to jail, that’s literally his fault that he died. He still could’ve died if the dispatcher helped, but at least they could’ve put in a effort.
Original Soph he probably won't because this happened in America. In any other country he would've went to jail
h e a v e n l y h e l l true dat
Original Soph Lol 😂
Nasbuscus 14 😂
Involuntary manslaughter
He basically killed him, because he can't take one expletive.
yep.
what a psy that dispatcher is
@@colebrown8293 ur ten
@@colebrown8293 the only person who sounded like a dumbass here is you tho.
@@colebrown8293 yo chill-
The dispatcher should be held criminally responsible.
Yes
He wasn't. Absolutely disgusting.
@@cheriem432 agreed
Did you read my comment, below? There is more information on the dispatcher.@@prinzexisalowqualityytber
The dispatcher will likely attempt to claim qualified immunity and may just get away with it.
A month go my husband had a massive heart attack at home and I experienced what it is like to call 911. The dispatcher was on the line with me the entire time as I administered CPR for 8 minutes until paramedics arrived. Despite everything, my husband did not make it. I later learned he had died instantly. If a dispatcher cannot handle the emotional roller coaster of an emergency caller, they need to seek another job. Trying to do CPR, talk to a dispatcher, answer questions, and make sure the front door is unlocked; while seeing your husband die in front of you is devastating. My pulse was at 179 bpm and my blood pressure so high I never heard the sirens or the paramedics entering the house. The reality of an emergency is that the caller’s world is shattered and they are just trying to hold it together. Everyone I dealt with that day was professional and courteous, from the dispatcher, to the paramedics, sheriff department and judge. No one should ever have a loved one die because a dispatcher is on a power trip. This dispatcher should be fired and charged with failure to render aid.
I'm so sorry about your husband. My condolences.
❤🤗I’m so sorry for your loss. I’m so happy you had the right people with you during this tragedy.
Im so sorry honey. You are so strong. I hope u are blessed ♡
I'm so sorry both for the loss of your husband and for the pain of those moments.
So sorry for your loss and thank you for explaining in detail so that some people can understand what others go thru in a terrible situation
How the f*** does the dispatcher do that?! Very unprofessional and idiotic. He should get fired!
i think he should be behind the bars for his whole life !!!!!! its disgusting when someone telling you that someone is dying and you just hang the phone up !!! i hope the dispatcher Matthew Sanchez is in the jail!!!
well yeah he got fired what did you expect ?
Actually in my opinion, well yes he SHOULD I get fired, but I don’t believe we should give him the death sentence at most give him around 12-20 years in prison or many hours of community labor and service. Because what he did wasn’t THAT bad (I mean it was bad but I’ve seen much worse than this.)
ElectrikStatik 900 PUT IN JAIL
he should be in prison for life
That dispatcher is disgusting !!!! He should go to jail
aria 27 periodt.
Hammerschlägen M If so it’s still wrong
It is indeed illegal for an emergency service to hang up on a civilian.
@Hammerschlägen M boy I going to a bar place bro it's not about if he was a bad person or not did he hurt someone did he kill someone no then he still has rights as a human being you don't know what he has gone through but neither have I my point is that the dispatcher clearly killed the boy he should go to jail for murder
Hammerschlägen M I’ve never seen someone more disrespectful then you. Even if he was a gang member or did drugs, no body deserves to be ignored by the authorities while dying. This boy may have done bad things, but his life is more important than what he has done. Were talking about a real human here, who has problems like everyone. I really hope you learn to shut your mouth and mind your business
The dispatcher's name is Matthew Sanchez, formerly of the Albuquerque Fire Department. Was he fired and charged? *NO*. He was allowed to resign. He accepted a job a year later with the Bernalillo F.D., from which he was fired days after being hired. Then, he sued the BFD for, *get this*, wrongful termination! And he won(sort of) a settlement of $25,000. A figure this low, however, is considered a "nuisance settlement" and is paid just to get rid of the plaintiff. If anyone knows where he is now, please fill us in. I feel like there is no justice.
So the quick take away is, he's a POS person, in general, not just in this one tragic instance. Got it. 👍🏼 Truly frustrating.
@@impishsongster333 Matt Sanchez, remember the cowardly name. ❤
@@mygiftmatters 👍🏼 Matt Sanchez. Got it.
She really did answer his question directly. And if that wasn't enough, he had heard several seconds of her coaching him through the next breath. How can that possibly need clarification?
_Its like saying “Just stop being sick” to a person who has cancer._ (Edit: Why are there likes on this? w h y?)
or saying "stop acting dead" to a dead person
“If you’re homeless... just... buy a house”
i know this is wrong but i laughed at this
“you see someone having a seizure? just tell them to stop having a seizure.” like wtf this dispatcher triggered me so much, how did they even get hired in the first place
Or stop being suicidal *to a suicidal person*
"Hey lady don't cuss at me." "Someone is dying!" "Yeah well I'm more important than that dying kid, bye."
True story.
@@robertguerra1831 not funny
@@anthonycarmineshorts5236 i think he's talking about the dispatcher
IKR LIKE SOOO RUDE:
What a sensitive bitch
The operator should be charged with manslaughter.
@@Xhaydenn2009do his damn job and send an ambulance? stay on the line, like his job needs him to do? yknow, do what he’s supposed to?
you sound retarted asl rn @@Xhaydenn2009
@@Xhaydenn2009send a fucking ambulance don't you think?
@@Xhaydenn2009 To do his @###@@~ JOB, not condemn someone to death just because too immature to have an important life saving JOB!!!!
Bloody ridiculous! Here in the UK this dispatcher would be behind bars for a long time, as its a felony
Why get a job where you know people will be screaming and crying and cursing over the phone if you just hang up on them? What the hell?
ikr
Yeah, when he thinks that's offensive or negatively upsetting and hang up just like that, then he would've known first that it was normal that people tend to cuss when they're in panick. He's not even considered beyond an amateur dispatcher if he doesn't know that.
Romans 10:9 If you declare with your mouth,Jesus is Lord," and believe in your heart that God raised him from the dead, you will be saved.
Such teaching is now "standard policy" in many private businesses and governmental agencies -- often tied to their precious "anti-harassment/anti-bullying" policies. I REALLY and truly HOPE that people actually read those damned things before they sign away their right to equality in the eyes of their employer. If you agree that there are "special groups" worthy of "extra protection" you are tacitly admitting that it's OK for you to be treated as a lesser person unless you can somehow gain admission to one of these "protected groups". And good freakin' luck with that if your "immutable characteristics" (ie Group Identity) have already classified you as a justified "lesser" group. Which is neo-Marxist Critical Group Theory, that Trump banned in the government but Harris/Biden cannot wait to bring back. (The fake news media framed it as "Trump canceling 'Sensitivity Training'").
@@Brichanise.Nicole Well at least YOU'RE not a 911 dispatcher. "911, what is your emergency?' "My son got a big gash and is bleeding fast from his leg, what do I do?" "Pray with me."
"Is he breathing?" "Barely." "Is he breathing?" "Yes. Barely." "iS hE bReAtHiNg????" WTF???
xD
@@abby_18 it was rude of him to keep asking the same question instead of asking the location of the caller
lol the boy diedddd
Bro he was just tryna do his job and now he gettin shit for it. Sure she in distress but goddamn he just tryna reassure you
@@sneakib7001 no he didn't do any of that and also a person died because of him hanging up and not sending help to them
I remember my call to 911 after seeing two pit bulls run past my porch and attack a 3 month old baby who was in a child seat sitting on the porch next door. The screams of the grandmother will always be in my head. I was frantic and REALLY pissed off being asked the same question over & over. I could hear the dogs chewing on the baby, I was not about to go outside and "see what was going on" while I had my own infant inside, but was asked to. I remember being yelled at to calm down. Probably more than warranted as I was hysterical. But asking the same thing over and over just made me angry. I wish the operator had at least acknowledged that she knew I had already answered and had given me reassurance that help was on the way. That little bit would have gone a LONG way.
Did the baby live?
But they should give good feedback such “that is good” “we are coming” “is he still breathing” “check again for me if he is breathing”, “is he breathing NOW?” “Great”. They are stupid.
maybe you should have calmed down then
I would have gotten anything I could carry on me to help that baby because like u said u had an infant so what if it were ur baby and the dogs were attacking.. would you want someone to just listen or help
I think that dispatcher should be charged with murder
I think you should be charged with murder.
@@MrFrog_ ok Mr frog
@@MrFrog_you were the dispatcher weren't you, you pos
I think you would starve as a lawyer
The stupid dispatcher needs to realize she’s upset and frantic about her friend dying. Dude took it way to personal.
too*
Ben Haag dude no
@@benhaag3929 bruh
@@benhaag3929 Grammar nazi detected
Seriously, you guys are haggling over a spell check? 😉
Imagine getting butthurt over someone cussing at you, that dispatcher is a little baby
He can't handle the world's insults
Lmao, it's not even like it's her own personal problem, it's *someone* *else* at risk. It's like, "ok you know what, I'm going to let an innocent person that has nothing to do with this personal argument die because you hurt my feelings
Such a Pussy
Understatement. That's wickedness.
Imagine getting hurt after someone cussing at you because is anxious and scared and you take it personal af.
They need to reopen this case. That dispatcher did a negligent manslaughter
No it was the woman
This is so sad, the girl was trying so hard & was doing a great job for her friend.
Why the hell would someone get a job as a dispatcher if they couldn’t handle someone in distress
The same reason anyone becomes a nurse assistant, a nurse, a doctor, a therapist. They think they can handle the stress that comes with the job, but they just can't. Then they end up acting out in a completely inappropriate and perhaps illegal way after months of compounded stress. I can almost guarantee that this outburst wasn't built up over one day, but over many incredibly stressful days and long hours. No one, I believe, becomes a 9-1-1 dispatcher because they want to be an asshole. Everyone has a breaking point. Maybe you would have done the same thing, if you had his day or year. You don't know until you're there. I'm not making excuses for him. What he did was unacceptable. But if you want to know why he likely did what he did, or why someone else might, that's probably why.
@@onceuponatom4339 I sure wouldn't want a STRESSED out surgeon giving up and leaving while I'm cut open. If they aren't ready for the job then they need to rethink their career choices. Especially when it involves protecting another person's life.
@@griceldah449 Couldn't agree more. Its just that you often don't know the job isn't for you, until you already have the job. Then if you should quit, there's the whole mind game of sunk costs, already having invested in education and money in this job, paying your bills immediately if you quit now, what people are going to think of you if you quit, if you have any type of social life at work. It's a lot. Some decisions are tough, and I don't think its terribly difficult to imagine why someone would stay, wrong as it is.
@@griceldah449 agreed
@@onceuponatom4339 still shouldn’t have took the job these are peoples life’s if this was your friend our daughter or son you Would be furious
They should charge the dispatcher for negligent homicide.
manslaughter at MINIMUM
We’ll see
Life in prison and throw away the key
Throw the book at that dispatcher
I don't know but you might be 5 years late
That dispatcher should be charged as an accessory to murder.
How did he get a job as a 911 dispatcher in the first place?
This should get classified as murder.
@Beeg Succ oh really? Then why did he get sued dumbass.
@@friedfries7440 Because people in the United States will sue if they get "hot" sauce at Taco Bell when they asked for "mild". Dumbass...
Negligence, I'd say.
Beeg Succ how was the woman supposed to know he sent the ambulance tho “dumbfuck.” It’s their job to keep asking questions and keep em calm instead he hung up on her without saying anything all because she cussed once in a stressful situation.
zplop Ok.
She probably didn’t even mean to cuss at him she just said it Bcz she was under pressure and wanted help
The dispatcher should have opened his ornaments (ears) first time!
Exactly, the point of his job is to help calm down the victims in order to send police officers.
It doesnt matter how she talked. It was his job to de-escalate things and get help the people need. Are u implying that someone who is impolite deserves to die? That's such a superficial way of looking at things
Chris M okay there snowflake i don’t think anyone was implying that. They were just saying that she probably wouldn’t have been impolite if the guy would’ve listened. The reason the guy hung up was because she was anxious and cussed at him. But she wouldn’t have done that if he treated the situation seriously.
She was frantic so of course would cuss. She’s a human being who is trying to find help. Now she has to deal with this all alone. Everyday she would play this whole scene in her head.
He should be charged for murder. Not just fired...
This guy pretty much said "you're being rude because you're stressed and your friend can die". He should be charged for murder.
That dispatcher has a punchable face, and I’ve not seen it.
oOF he’s looks disgusting, thanks for telling me.
@@w1nnii Fuck you both
MidgetWidget are you him?
@@menacing_name No shit sherlock now fuck you too!
@@hypatia6833 O shiet why are you allowed to use your phone in prison?
This indirectly murder. Why would you do that to someone.
Truthfully it wouldn't have mattered either way, he was gonna die regardless. And the girl could have just called 911 again after this
HybridBlueDream He was gonna die anyway, seriously? Its that dispatcher’s duty to help in emergencies which is a priority to everything else including his feelings. This pisses me off
@@HybridBlueDream fuck off u heartless monster You wouldn't say that if he's your brother
HybridBlueDream Okay so I know you’re right, but many humans have connections to other humans and emotions, it may be hard to understand, but just accept it. Just act like you do too, and as if you understand it, it might take a while to blend in, but you can do it.
@@abd6333 what he said it's correct though he still would of died but obviously the dispatcher should be fired
I have no idea why someone like this would join this profession. It's horrible hours and not even great pay. You do this work because you have empathy and patience to spare.
Being a dispatcher is a vey hard job, but taking offense to someone who is in fear and distress and telling them to deal with it themselves??? F No!! Disgusting
this dispatcher should be sent to prison for life. this is murder.
sorry but, i dont think its called murder i dont know if theres another word for something like this but i think its not murder
April Vismanos Its called Negligent Homicide
Sent to prison for life for hanging up a phone call? You obviosly are an immoral person. A Hitler in the making.
Only beta males wear face masks “a phone call” you do realise that’s an operator refusing to respond to someone who’s dying right? Wonder if you’d have the same energy if that was ur mother
Only beta males wear face masks Sent to prison just for a gender reveal party.
You know what I find scary. That woman probably blames herself for his death thinking to herself "if I didn't swear he would be alive right now"
True...
Ikr 😭 it's not her fault, it's the dispatcher that should've never hung up on her! A life, a LIFE! Just because of feelings 😢
Ok i felt like crying This comment made me cry , she must be feeling like that , this is just too sad...
It’s so sad too cause he didn’t even take her seriously how sad
Yeah
That is a gen Y, they can't put up with any swearing or perceived disrespect. Totally failed to understand the woman was upset and stressed and decided to let this guy die because she swore at him. Unprofessional and not mature enough for a 911 dispatcher.
THAT GUY BETTER BE ARRESTED
Bruh she yelled at the operator because she was scared and panicking and frustrated. If the operator can't put up with that type of stuff, then he should definitely have a different job.
And to think this type of call is probably one of the most common and less stressing... Imagine if someone said there was a serial killer breaking in
He shouldn’t have any job at all 😒
Or he should be in jail for literally letting a person die wtf
a janitor in jail
If you can't put up with this kind of stuff when someone's life depends on what you do, then you'd might as well just take your own.
He put his soft weak feelings over a boy’s life... just terrible.
ikr.. wtf...
That’s just sick
like bro atleast help before you decide to hang up its someone's life
Right!
Ikr like wth
Entitled, Offended, Narcissistic Operator has NO EMPATHY. This kind of Attitude and Behavior is getting worse, by the minute all over the place.
Regardless of her swearing, he should have consulted the mam whose friend was dying on what to do in order to help and save her friend. Someone's curse words or insults may hurt you, but as long as you are a 911 dispatcher, you gotta be ready,calm and cool for any situation. She was saying that under panic and mental pressure. Even though she meant it, it doesn't deny the responsibility of consulting, helping and saving people. People are different. They are not the same. Very sad to see this.
this is disgusting, the arrogance from the dispatcher is kinda like that of a sports ref
Ong
yup :(
sports ref? where did That come from? we're talking somebody's life here. ???
@@veronicadabney1466 im talking about he's arrogant like a sports ref, idiot
You people like to call others stupid idiots for fun
She cursed at him because she was stressed out and couldn’t control herself the dispatcher should be named shamed and fired
Faye McLoughlin you’ll be happy to know he was fired.
Agreed,I mean what could you do someone dear to you r dying so ur gonna relax first and take the dispatcher feeling to be considered over a dying person.I mean you cant even expect the nicest person talk nice and slowly without a single cussing just to call for help for a dying friend,That dispatcher should be arrested and pay for the family loss one.
then hired and fired again
@@yuyesyu8339 he should be fired and fined but not arrested its only involuntary manslaughter he was not the direct killer but ye he deserves punishment
@@geepadoodle3573 He did. He resigned from the station, was hired as a fire fighter dispatcher and was then fired two weeks later. Then he sued the city for unlawful termination. I've tried to find if he won or lost but can't find anything. I know the young man who died's parents sued the dispatcher but again, couldn't find any update on the case. This guy seemed to do all he could to avoid the publicity of the resolutions in the cases.
Who else thinks the 911 operator should go to jail for this?
LMFAO only if he was the drive by shooter
@@fighttimeprod.x2840 Someone died because the dispatcher’s ego was hurt, if you’re going to get a job with responsibilities that could make a difference between someone living and dying, you need to leave your ego at the door, the kid probably would have lived had the dispatcher sent help.
umm, no.. Someone died because they got shot in a drive-by shooting .. The dispathcer sent paramedics after that their job is just to stay on the line to basically calm the caller down @@Alfredo_Ramos
@@Alfredo_Ramos why do u even answer this guy, its obvious his iq is pretty low
911 dispatchers are inadequately trained to handle excited 911 callers.
Woman: He’s barely breathing! Dispatcher: Is he breathing? I don’t blame her for cussing like that
Yeah dispatcher sounded like one of those people that makes you do something that almost kills you and then turns around and says "yeah but did you die though? No just paralyzed for the rest of your life you'll be fine."
Close your eye's and listen again. You will realize that it is harder to understand what she is saying. So i could be that he didn't completely understand it atleast what she is saying after barely. So ge wasn't sure and asked it again. (Note that you did read the text before so . Ut is easyer for you to undeestand it than for the man)
@@zorkija4376 True, however, he shouldn’t have just hung up. He should’ve told her to stay calm and that he’s trying to help.
@@mayafudgeshy5298 agreed. Getting offended because of an F word is no way near worth of losing somebody's life. That guy dispatcher is a pure douche that caused a teenager to lose his life. Hope he sleep well at night
@@zorkija4376 Oh yeah, he didn't understand the last words of a sentence, but he must've got the idea that the person she was talking about is in a very bad situation but thats less important bcz he thinks that he can refuse to serve like its some kind of private restaurant that he opened
i hope that dispatcher got fired and possibly arrested
He was on paid administrative Leave then Sued his employers for 25K... Yet he wasnt tied to Endangering the Public. Community Fraud... Accessory to attempted murder / Manslaughter.
@Chris Psy When your told not to come into work.. cause you being investigated... But you still get paid
@@DiceStrike so what happened afterwards
@@DiceStrike yooo what kind of law are you reading my dude . Like what the fuck 😂😂😂 they're charges...not random jokes they have a consequence followed up with them. At point does the job say that the man is bound to serve you. He is a government employee....he's not your nanny. If he chooses to not take your call , that's his personal decision on his duty. At best he'll be repremanded for it ...that's all. I don't think you understand that 911 operatives aren't responsible for what happens to you . They're an aid facility that has been provided to the general public. At no point does it mean that one isn't allowed to have personal judgments regardless of the consequences. Why? Because that's the nature of his job....it's not his responsibility whether someone lives or dies. If he saves someone that's a good thing however it's nowhere written that it's his responsibility. His job is to simply listen to you decide the nature of the call and dispatch the connected force to such things and that's all. At no point has he done anything that makes him a part of bullshit charges you said imply on the guy. Learn the laws first. Don't be ignorant
@@SumitYadav-ik2df Personal Decision While on Duty as a Public Sevent... sounds about right. There was a Doctor here whos' licence was revoked when it was found out he was treating wounds to Irishmen during the troubles. Even though his Oath as a doctor he must help anyone who is need, didnt matter they had a gun to his head or anything like that. If they can do that to a Doctor they should be able to Kick that POS out on his ass for Hanging up on some in need of a ambulance. Words dont hurt anyone. But actions can.. and his actions lead to well.. this. Like Cops show up at a robbery/Kidnapping And decide not to do anything and leave because the criminals are Swearing would just as fucking Retarded. But sure they a Public Servent an can personally dicide what to do when working on the clock for the Public.
he got offended so he told her to deal with it themself. what a snowflake
Maybe she shouldn’t have disrespected the person who meant the difference between life and death in that situation 🤷
@@notnero5280 its called "instinct"
@@notnero5280 maybe he shouldn't be the difference between anyone's life and death if he's gonna cry and hang up like a bitchy ex when listening to a kid curse while watching her friend die
Ikr 😢😢
@@notnero5280 it doesn't matter 😢😢 isn't that his job what he's paid to do people are rude everyday the most important things he's got to deal with it too.
I've dealt with dispatchers who have this type of attitude on the job and it never ends in a good outcome. It's enough to make your blood boil.
Another example, people get offended too quickly and easily. He felt that his feelings were more important than a life of a person.
Hes literally a child in a mans body
This person shouldn't have been accepted to be in that job. Theres training that they clearly didn't look thru well enough to see they would be a shit dispatcher
99% of people these days get offended too easily.
@@ryan6600 gotta love the made up statistics almost as if you were so offended by others being offended you felt the need to exaggerate 🙊
@@jadestone5160 wait... didn't you just get offended by that-?
Apparently his feelings are more important than this guys life
Correction: 7 year old boys life.
Jack Burnett correction: 17 year old
Everyone correction 1 years old
the dispatcher is obviously not selfless
You should probably change the ‘then’ to ‘than’....
Former dispatcher: "This guy keeps trying to grab my a## in the shower." Prison Guard: "Deal with it yourself."
The dispatcher kept asking "is he breathing?" Time lost because of his arrogant stupidity. Jail time.
Dispatcher: I need you to defend me so i wont take 20 years Lawyer: 'Deal with it yourself'
Mr. Random i would love to see this on live tv
Where this show at?
xD yEs
This would be the best line ever
🤣😂😂😂😂🤣🤣😂🤣🤣😂😂🤣🤣🤣🤣🤣🤣
being fired is not enough, that dispatcher must face consequences
He actually sued the county for firing him and got $25,000
@@piehamcake1 you have got to be kidding! Dear God.
@SEM where did you hear that? do you have a link?
Of course being fired isn't enough. He's now a soccer player.
@Sarah Umayyad Wtf are you trying to say?
Pure narcissism. His fragile ego trumps everything else
That operator should be held accountable for that. Sounds like an accessory to murder to me.
if he hung up cause she's cursing then that's stupid. People curse when they're panicked, scared, frightened etc
I know I ain't gonna be calm if my friend was dying
does anyone know what happend to the operator?
dispatchers are trained to deal with situations like this. What he did was absolutely unacceptable, makes me wonder how many people have died or had their lives put at risk because of him and people just like him.
i agree that was really unprofessional behaviour
Clorox Bleach Because he kept asking the same freaking question!!!!
his lawyer later be like: "You can deal with this yourself."
YE
your comment is so unique Sarcastic
Underrated
Underrated.
@@kimchikin94minmin oh wow you sure got em there
That was criminal, immoral, and just plain evil. Disgusting.🤮
That’s disgusting
The dispatcher should have honestly got charged with murder, like who does that.
Anyone who disagree with this dude seriously needs to consider there life on planet earth.
Do you even know what murder is like bruh ofcourse not lol
@@stijnwitlox650 bruh he legit hung up on someone who was dying, and moreover he is a police so he should’ve had full responsibility on the victim’s life, but he chose to ignore it. I would call it murder
Celine Cen same..
@@sereneceline same
Dispatcher should be CHARGED if found guilty of dismissing a critical call leading to death.
First degree murder
@@ashlie1354 first degree indirect murder if thats a thing
@Thecarkid 11 If I told you I was going to murder someone, and you did nothing about it, you would get charged as if you actually committed the murder for aiding and abetting me because you kept what I told you a secret, so if that can get you a murder sentence, asking yourself “should I let this person live” and saying “no” definitely should count.
@@ashlie1354 thats not first degree murder
I read that he quit his job before the investigation was finished.
Administrative leave? Should be arrested and sued!
He didn't hear her the multiple times she said he's barely breathing but he heard the f word loud and clear the first time.
I've seen many videos here on KZhead from 911 calls and the dispatchers all seem not to pay very much attention to what people are telling them and keep asking the same question again and again. Sometimes really stupid and irrelevant questions that are not intended to help the person who needs immediate assistant (police, ambulance, etc.). I could never work as a dispatcher, because you need to be very calm and controlled to deal with the incoming calls and this guy loses his nerves after the first "F" word from someone in real exceptional circumstances? He is absolutely unqualified for this job!
@@RioMuc to be fair a lot of the time when they’re asking irrelevant or stupid questions it’s to keep the caller calm. Or if the caller is injured to give them something else to focus on to help them stay awake. Most of the time the 911 operator has already sent the cops/paramedics and is just trying to keep the person alert while they wait for them to arrive.
@@RioMuc you also ask for the location and you send someone before you keep asking a lot of question so you don't take valuable time
He was checking in on him to see if he was still breathing and she shouldn’t have treated him that way, but hanging up is disgusting EDIT: if there are any more closed minded people out there that are about to respond, I am simply being open minded and looking at both sides. I know if my friend was dying, I know I would be upset, but if I was a 911 dispatcher, I would be upset too. But hanging up is pure evil and he should’ve told her to calm down or something.
@@the1b219 she didn’t have to “treat” him any special way when her friend is dying. He should have more decorum in life or death situations. Grow a pair.
Administrative leave?? He needs JAIL TIME. He basically killed that boy.
I mean tbh, she could have cut the sass, just saying. ¯\_(ツ)_/¯ I think the chick's attitude is to really blame. Lesson: ladies, don't sass the 911 operators with your PMS bullshit, they got it tough as it is dealing with OD's, murders, robberies, heart attacks, etc. to be dealing with yo hormonal ass.
@@stevsux4442 bro you're subbed to Shulzy and you can't see the humor in this? 🤣 jeez dude lighten up 😂
@@John-X well shit, if I knew I'd be running into an imitation act I'd have put on my casual pants lol that is my lightened up, in fact that was me LIGHTENING up, sometimes when you see a shitty story you just gotta find that one guy who justifies something bad and take the piss out of them DONT SCROLL DOWN This comment thread is full of degenerates with nothing better to do, especially John Doe here
@@John-X humor in what exactly? I’m confused
wdym mean jail? Prison for 20 years!
"You're not alone". Okay, KZhead...then explain this. The dispatcher has earned the right to be fired from this job.
That's beyond heartless. It's monstrous!
I hope the poor girl isn't blaming herself for causing him to hang up
I hope the poor girl and family got a lawyer.
I would be causing to, she ansered like 3 times.
Right ! I didn’t even consider her feelings and mental state after that fool hung up . I hope she’s ok
She’s about to get millions from the city don’t worry
@@Awsome17203 but that can’t bring back a very good friend
That dispatcher should have gone to jail. His feelings got in the way of him doing his job.
He sounded like his boyfriend broke up with him
@@davidrivera7797 what?
@@user-xs8uy2cg9p what what?
@@Soul_Twister how did he knows the dispatcher was gay
@@user-xs8uy2cg9p bc hes the boyfriend
Its hard to believe there are people actually defending him and yet I've seen it
People are sick
@@0banai_Igur0 ikr, they even blamed the girl for letting her friend die by not being polite, like, do they not know how panic works?
This dispatcher isn’t even human. This is horrible.
The Dispatcher sounded lik Antwon Jackson who was smoking a blunt at the dispatch station and didnt want to bother wit shit! Thats what happens when u get high!
Exactly!! I'm still at a loss to how someone like him even got this job!! I know they had to train him (at least I hope they did) plus didn't he know he was bring recorded?? Like Wth
@@sallyfisher6023 Affirmative Action is the blame. People who get jobs based on their skin color and not their skills!
@@zeusincoming282 I myself can't understand that way of thinking!! That's beyond careless and you will only create bad things in doing so!! I myself, have never been given a job based on that! I've always had to work harder than most to even be considered but I'm also someone who has a heart and would never in a million years act this way!! I wouldn't need to go thru training to understand this! I get the feeling this guy was a piece of crap to start of with! This just breaks my heart! The thought he was so self entitled that he thought his feelings were more important than sometimes life is just terrible! Speaks alot about his character! I hope karma comes around something fierce on him
@@zeusincoming282 this guy was white but ok
Woman: HE IS BARELY BREATHING! IM MAKING HIM STAY ALIVE Dispatcher: bUt iS hE bReAtHinG?
Guys guys.. he might be breathing...
@@wyyth dispatcher: *but is he breathing?*
They follow an auto cue type computer.
@@ryanflanagan9624 i'm pretty sure u just copy pasted your comment from the bible
That dispatcher is such an idiot
I've called 911 and I've been treated like this before.
All because she swore at him? She did because he wasn't listening!
Technically, she wasn't listening. But I don't blame her. And dispatcher needs to keep better cool.
Oh I found the karen. He was listening, operators will make you repeat especially if you aren’t clear. He asked again because her response was “barely”…..the answer wasn’t barely he WAS breathing and bleeding out. She decided to answer like an idiot and got mad that he was making sure he got the answer. You don’t want to start giving chess compressions on a breathing adult. The issue is that people START entitled so it becomes worst during these type of situations. If people learned how to behave in the first place it would make the whole thing a lot easier.
He should be in jail for this. He could her the woman talking to the boy.
I 100% agree
How do you do something like that, and then not get sentenced by a judge?
@@Darktician exactly
@@Darktician the dispatcher since the incident, sued the county and won a settlement of $25,000. So crime pays.
hear
The dispatchers name is Matthew Sanchez. The parents later sued him in 2017. He got hired as a dispatcher in another county but got fired literally 3 days later. thank me later 😕
Do you know why he got fired again?
Brianna Stachowiak i have no idea but i feel like they might of found out about his past
he got fired, sued the county and received a $25,000 settlement!!! WTF!! 🤬 this man needs to be in JAIL! I was so sad to read the update story.
Do you know what happened as a result of the parents' lawsuit against him? Something similar happened here in Hamilton, Ontario last year. A man was shot, and when the EMTs showed up at the scene, they refused to believe that he had been shot, despite all the witnesses at the scene telling them that he had been. They told him to walk to the ambulance himself, and accused him of pretending to be more hurt than he was when he was unable to do so. It took them so long to finally take him to the hospital that he died. The case is still pending, but the EMTs were criminally charged.
Terri MacKay damn! i’ve never heard about that story, but to answer your question, no. i have not heard anything further about the parents lawsuit yet.
Broooooo, Common American Dispatcher
The dispatcher should be charged with manslaughter. The woman was not being rude, she was in a panic and was frustrated that she had to repeat herself. The dispatcher should have easily understood that. People will say things they don’t mean to in a high stress situation .
"No, my friend is dying! I..." That line killed my heart.
Same ..
I'm not crying, I- I swear... Man, imagine hanging up after such a line, human kind is very cruel...
Same 😭😭😭
Same😟
I dont get what ur cryin about that aint anything special we all die same gonna happen to me same gonna happen to u same gonna happen to all of us
If you think you did terrible at your job, just watch this...
@muhammad izzuddin RESPECT BRO 🤜
No one going to watch it if you post this comment on this video when everyone is watching rn lol
Fax
You just earned yourself a W
@@thetin5957 ur comment makes no sense at all.
She did not insult him at all. She said the truth, she told him and he ignored and asked again.
And what ,if anything, happened to this dispatcher ? Any reprimand? Fired? Anything?
This dispatches stupidity lead to this boys demise, how unnerving.
More like dispatcher's ego
Byakuya!!!
The dispatchers fragile feelings got offended because she cussed at him, the dispatcher is so thin-skinned.
Your profile picture matches this too well
bubba bubba bubba buba
Woman: *Swears because she's stressed out* Dispatcher: "you say mean word to me! >:("
Dispatcher’s excuse: “ She hurt my fweelings” >;c
God its like playing an rp game but that ONE KID always ruin it
Dispatcher: and i took that personally
And it doesn't help that the dispatcher was asking the same question
I hope he was fired and feels guilty and so did the moron who thought he was competent enough or had heart enough to be a freakin emergency dispatcher!
How the fuck can you be in that profession if you get mad at someone in a stressful situation
He should be charged with negligent homicide
Really.. He gets mad because she said, "fucking". Pathetic! She's watching someone die. How was she supposed to respond? Be all happy and polite...
Handsome young man. What a shame. RIP. Did the 911 dispatcher get fired? I hope he did.
Courtney Jensrud I thought dispatchers had to be able to calm the situation, aren't they trained for this!!!!????
Agreed
Courtney Jensrud EXACTLY!!!
She was in distress, and keeps asking the same question... like wth
“I’m not going to deal with this, okay?” That’s literally your job to calm down the situation and work with the caller so you can further communicate.
@Brazilian WavEment well, if someone was dying, and instead of asking the same question 3 times, you send help, that would be useful. It might be frustrating to work as a dispatcher but the woman who was having a usual day and came to a point where he has a boy dying infront of him and a dispatcher who asks the same question again and again is in wayy more stress, not to forget that a life is on the line too
@Brazilian WavEment True, so many jobs being taken by people that rather get paid then work. While the younger generation is struggling to get jobs to support themselves.
@@preen9212 He clearly wasn’t stressed out. He just didn’t want to work out the situation. This girl is having her friend die in front of her. Is the girl at blame for “panicking”. The dispatcher is trained to work with their caller until the medics come. I understand they’re at work day and night but that doesn’t give you the right to just leave someone to care for their dying friend.
@@Munchael05 so? did i say the opposite?
@@preen9212 honestly, I was either tripping or you’re all over the place. I wasn’t sure if you were against my opinion or not.
This is unbelievable. I hope that idiot loses his job. So heartless and disgusting.
So so disgusted by the number of horrible responses by 911 operators nationwide in the face of life and death situations. Someone needs to be monitoring these calls!!! 😡
How the hell did this dude become a dispatcher, when he can't even dispatch his attitude
Good one
𝓝 𝓲 𝓬 𝓮
Ohhhhhh
Loop I was wondering the same thing he needs to be fired cause he should had stayed on phone to help arrives.
Savage mode
I think you’re allowed to swear if someone is dying. Edit: If you have a problem with swearing, don’t become a 911 dispatcher, and DEFINITELY don’t read the replies.
Damn fucking right
@Magic Cookies sad that I fucking live in fucking germany😂
@Magic Cookies FUCK YEAH
Ah fuck, I'm British....fuck sake!!
blyat