Deaf Man vs. Drive Thru: They Threw Away My Food!
⬇️ New Follow Up Video! This same Drive Thru, but one year later! Check it out! ⬇️
• Deaf Man vs Drive Thru...
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Unfortunately, there are businesses out there that don't train their employees properly on accessibility and communication. As Ryan said, that was a degrading experience, but you can't let it make you sad; you have to stay strong. If you face discrimination because of who you are, stay strong. Hopefully we can highlight how businesses should communicate with their customers, and encourage businesses to become more inclusive.
Have you experienced discrimination from a business? Share your story with everyone in the comments down below.
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Disclaimer: This video was made for educational purposes only. This video does not intend to influence or change the opinion of any viewer. This video is the public filming of personal experiences and cannot be modified. This footage is the property of Sign Duo LLC and cannot be used, altered, modified, copied in any way without expressed written consent from Sign Duo LLC or any of it's members
Hey everyone, I want to thank you all so much for the support. However, please refrain from *any unkind comments* towards the employees. This was not our intention. Our only intention of this video was meant to educate and spread a message of how deaf people might order if they enter your drive through so anyone can be prepared. Thank you all ❤️ p.s. *This video has closed captioning, on a computer it is the "CC" button on the lower right corner. On a phone, select the 3 dot symbol in the top right corner and select captions.*
respectful king
I think people should be more kind, honestly. You guys handled it so well with what they were doing.
WWII History we do too, hate is not going to do anything, education and open minds will :)
I've only just come across your channel but I do enjoy the content very much and this video has made me realize how hard it can be to be deaf and i found it really unprofessional how the manager acted twords you in that situation i dont understand why he was so rude it shocked me i found this video eye opening and i hope that the experience is better the next time i wish u both very well and i hope more people see this video
I could tell it was quite a few minutes by the glare of the sun
Even IF he was faking being deaf, they should’ve still respected him.
SIR MEOWS A LOT true
What are you on about
so true,but they was so rude to a deaf guy 😑
He's deaf but he doesn't know how to speak
Yeah ikr
honestly, even if someone does fake being deaf, give them their damn food.
riiiightttt i would just give them the food and how would you know if he is deaf or not u are getting the money for the food so why not do yur job and respekt them argh
Exactly. They dont need to know if someone is deaf or not to do their freaking job. It's just terrible.
Right if you have already I'd pay for it.. I would have emailed the corporate office.
@@Kt-cn2rq excatly it's not like he's trying to get it for free
Use captions btw he’s not faking just saying
That behavior should be reported to corporate. It's not only unprofessional but illegal and discriminatory.
Violation of the ADA big time.
Indeed
As an LGBTQ veteran the employee did nothing wrong
Not at all they put the workers in this position by doing all this extra. Yall are wild.
@@breakthecode4634how is it extra to accomodate someone's disability??? you're crazy.
Dude I don't even have a disability and I stay home because people are assholes. You're a freaking saint for putting up with that crap and trying to educate people.
Ooh ive been there aswell but isolating is never the solution. Believe me there are more good people then bad ones but if your feeling bad u notice the bad ones the most. It will get better i can promise u that👍🏻
@@Filippenzen413 not true unfortunately nowadays there is more bad than good but there is still good and good people it is thinning out and getting less and less as time goes on though
Lol they act like actual deaf people don’t exist.
Hazard Hawk This person isn’t hating
Them: Deaf People thats Just a Myth
@Hazard Hawk bruh....
@Hazard Hawk jajajajaj..... "You serious?"
Kooh he his
That man who took you seriously needs a raise honestly
I know right.
Yes like make him the president of Mc Donalds
It was nice of him to go back and redo the order, which could of gotten him in trouble. Honestly some people just need to take time to think about how others look at them. So what if they were faking, which they weren’t but, is it really going to make it any better by being a jerk. I don’t think it happens very often anyway, someone faking.
Turn subtitles on
raise that man to manager
I know the feeling all so well. I was born deaf. I've had people refuse service or even help me. People tell me I'm too nice when I walk away. I've sued company, but nevered for money. Always wanted them to be trained a little better on services and have things closed captions. We all have feelings just like the rest. I never used my hearing loss to gain or benefit better than anyone. I just want to be treated equally. Just tired of being treated like we have a contagious disease.
Lmao they are just messing with the employees. They can easily order by her using her voice or walk in. The reason why they didn’t take their order was because you are meant to walk in so that YOU DONT TAKE 5 MINUTES IN THE LINE!!!! They just told them to park so other customers could order. Honestly kinda selfish of them to waste everyone’s time just to act like a victim for views.
@@Mooniffy_you should 100% be ashamed of yourself. We need to love one another, and acting like they are playing some kind of game when he literally can’t hear and is being treated like garbage is an absolute shame of you.
@@Mooniffy_yea you're a complete clown
@@Mooniffy_but they arent??? one of these people are actually deaf, what if the girl wasnt with him? the employees wouldve done the same thing if they were both deaf
@@Mooniffy_ everyone else behind them can get out of their car and walk in if they feel the drive thru is taking too long. it’s okay to not want to get out of your car and everyone has the right to equal service even if your disability requires accommodation.
I was a customer service rep at a bank when a woman who was deaf came in to open an account. This was my first encounter with someone who was unable to hear. She had written on a piece of paper what she wanted, and handed it to me. I welcomed her to sit down as I started the account opening process. This was back in the late 90’s when everything was still mostly paper. I had no issue. I pulled out a stickie pad, and began asking questions. At the end of the encounter, we were both laughing at the number of stickies that were all over my desk. What s lovely person. It was memorable, because it was challenging but fun and we were both committed to finding a way to communicate, despite my awkward hand signals.
It infuriates me that when people realize deaf people can’t hear, they try to talk louder.
I think they just try to exaggerate so it’s easier to lip read but it just comes off as condescending
Ikr like bro they deaf?!
Sometimes people do it to make it easier to read there lips but other just don’t understand it’s there first reaction I guess I am really not sure what goes through peoples heads lol
I know like how are you that stupid he deaf 🤦🏾♀️🤦🏾♀️🤦🏾♀️🤦🏾♀️🤦🏾♀️
That's like finding out someone is blind, so you start cosplaying as an anime protagonist.
She honestly looked hurt when they guys said he’s faking it. That’s messed up bro.
i know right
Yea
Might be because some youtubers have made it common to do pranks in the drive thru
If that was my bf I would seriously have just been like “you know *im* not deaf I can here you” just to see the looks on their damn faces
@@abhishek_jarali Lol when's the last time a KZheadr learned ASL to pretend to be deaf in a drive-thru?..
I just found your videos, and I just want to say that this made me want to learn at least enough ASL to make sure someone feels seen, heard, and included. Thank you for the awareness. We all can do better than this.
There are ASL tutorials on You Tube, so it isn't hard to find instruction. You'll have fun learning a new language!
No learn all of ASL to show that your better than everyone isnt that what you liberals like to do
Well not so sure about being heard but... 😂
@@GayMan-nk6oi oop-
There are other ways besides ASL, the average person can't be bothered to learn sign language.
My aunt's blind, and has so many service issues because she has a dog or sensory stick with her! I wish corporations would see how important accommodations are in society. You two are so brave to document and share these struggles.
Disabilities dont bring money they do not care.
The only important thing to corporations is money, and it costs more money to accommodate such a small minority of potential customers than it costs to not serve them at all.
Lmao they are just messing with the employees. They can easily order by her using her voice or walk in. The reason why they didn’t take their order was because you are meant to walk in so that YOU DONT TAKE 5 MINUTES IN THE LINE!!!! They just told them to park so other customers could order. Honestly kinda selfish of them to waste everyone’s time just to act like a victim for views.
@@Mooniffy_the point is that she will not be with him all the time. You do understand that he's his own person, correct? This is an awesome learning experience for when deaf ppl go on their own, not a way to "mess with ppl". Such a silly thing to say.
She clearly was more upset than him... That's how connected they are...
yeah. hes had to deal with ableism his whole life and unfortunately, that kind of desensitizes you to these "smaller" kind of acts of discrimination/microaggressions. for a person who hasnt had that desensitization, its easier to be appalled at how little decency and how unwilling to put any effort in people can show.
Those employees should get fired
Right, you'll be more upset when someone hurts the people you love, than hurt you :)
@@curlyspaghetto5292 I have a question tho he's just deaf right? So why doesnt he talk? I'm sorry if Its obvious or something I'm just stupid
@@ray_weirdartist4769 when you're deaf, you can't hear your own voice or the voice from others and we learn speaking through listening. he makes those sounds when he moves his mouth and that shows he actually talks while doing sign-language but he can't hear it and don't know how to say it or how it should sound. hope it's understandable what i said^^
"he's faking it" *does actual sign language*
n a s h i r o same reason the girl did the same reason other people do who aren’t deaf....
@@cocoputhyxo No one learns sign language unless there is a verbal boundary between them and a loved one. Sooo no? Not the same reason lol
@@warsson1 not necessarily true, I have friends who learned ASL just because it interested them. It's not a bad thing to have a secondary skill set like that, you never know when it'll come in handy
@@warsson1 what? Lol people learn sign language if they're trying to either helping out deaf people or they are deaf themselves. 🤦🏾♀️
That One 80s Kid Had friend take it in highschool to fulfill language requirement. There are other reasons :P
I started learning basic signs after a deaf man came into the ER during one of my nightshifts. It hurt my heart not knowing how to help him. I am so very sorry you were treated this way.
Lmao they are just messing with the employees. They can easily order by her using her voice or walk in. The reason why they didn’t take their order was because you are meant to walk in so that YOU DONT TAKE 5 MINUTES IN THE LINE!!!! They just told them to park so other customers could order. Honestly kinda selfish of them to waste everyone’s time just to act like a victim for views.
@Nobify brother, you need some lessons in life regarding empathy. This is the most selfish disposition to have.
@@Mooniffy_ Of course bro is saying this shit, its just one more 8 year old with a minecraft pfp, bro is trynna get attention lmao.
@@Mooniffy_ he is deaf and showing what deaf people go through. what if another person is physically disabled and deaf, and doesnt have someone with them. so they cant go in as that would take too long but noone else is there to order for them
@@Mooniffy_ also he said "normally she translates/orders for us" and that he doesnt go in as he doesnt want to leave java in the car or when its cold and raining and hes in his pyjamas like. he explains everything youre being a dick about
Watching this three years after and my heart absolutely breaks that you go through this. I would absolutely be in contact with District managers to bring their subordinates up to date for customer service. Much love for you both.
i bet you are a ton of fun to go out to a restaurant with. "subordinates". She can literally talk and hear. And apps exist. i hope you patted yourself on the back aftee this. Also nice angle on your camera im sure you visit mcdonalds regularly.
Seeing Ellen’s face immediately after she heard the employees say “he’s faking it” :(
Literally made me want to cry, why would you ever fake that
It’s really sad
that person was so rude
Same!!! I felt so frustrating :(
I swear me and her went 👁 👄 👁
This is a rare scenario where having a Karen could have been beneficial.
True tho
Underrated comment
depends
Lol
I dont get it
That’s crazy, deaf ppl are one of the sweetest people out there. I love serving them in customer service cuz we are both smiling even tho I don’t know sign language I always will give them a paper and a pen and after they order I will write “you have a great day :)” it’s really not that hard to be nice
I never knew the deaf community goes though discrimination until I took ASL 1 and my teacher brought attention to this, I’m sorry this happens. I wish us humans could have more compassion and put ourselves in someone else situation regardless of what it is.
“He’s probably faking it” ... “Sorry man they told me to go downstairs then they threw your order away so I had to put it in again” ... INFURIATING
Seriously corporate would be called immediately!! Jerks.
No but really people come in and fake it all the time
Jordann Owings so what. Treat every individual as though they weren’t anyways.
@@jordannowings3035 why does it matter though? We cant let those assholes ruin it for the people who are actually deaf and deserve to be treated with respect. Like, what's the worst that can happen anyways if they are faking it? You communicate via phone or pen and paper, they get their food just like an actual deaf person would, and they're on their way. They arent going to get free food just for being deaf, so for real, what's the problem?
Why would someone fake having a disability though? To be funny?
Even if he was faking it, throwing away someone's order is just wrong
Ikr that is just mean
Galaxy Sky what time ?
maria djdjxnsnsjjxjs in the video
@@user-oc2ub1cy8v theyre asking for the timestamp in the video where that happens
@@mariadjdjxnsnsjjxjs9504 11:52
I think on a human level it's insane to treat anyone like this. Like I didn't have to LEARN how to treat my deaf patrons when I worked in a shop. They would do exactly what you do, and I'd write back. Easy. I figured out how to say thank you and would put a smiley on her receipt. It just takes NOTHINGGGGG to show the same respect and courtesy to anyone. We are all humans.
Great job making this! You dont have to go inside, that is what a drive thru is for. Don't be embarrassed that masks the issue. You just want to do what everyone else does.
he is doing what everyone else is, he is just lying to us saying that they threw his food away
@@shadowguy8581 and what about the rudeness at the window? was that a lie as well? gtfo
For the guy who said "he's faking it" you really think there's no deaf people in this whole planet? Is this guy serious?
Yeah people can be death don't just think there ain't no death people:/
@@h0ney_ray019 deaf*
Kawaii Kaur what?
Organic Love you pretty much explained it yourself what’s confusing about it
@@VanessaACI people shouldn't say people are not deaf if they don't know *
"He's faking" ah yes, because sign language is SO easy to learn and you just kinda do it to irritate McDonald's employees 🤦🏻♂️ I'd just say, fine, I'll go somewhere else and you've just lost a customer.
I don’t hear when they say “he’s faking it”.
What In the world 6:42
Surprised if they thought he could hear, why would they say something so insulting to a customer?
I don’t think he can say that
Real representation of unintelligent individuals and they represent all McDonald’s employees... wether or not some McDonald’s employees are smart they still represent the whole due to viral videos.
So cool to see a deaf person showing the reality of many people who live on a daily basis. I'm deaf, I also want to add one more thing he said. It's true, we're used to it. Since we were children, we have lived in this type of situation, when I was little, I was very sad and felt lonely. But after a while, I started to realize that if I got sad because of people, I wouldn't live for the rest of my life. It's exactly like he said, if you feel sad because of people who treat you that way, you won't be happy. For this reason, I don't like interacting with hearing people because I always feel lonely. I love the deaf community, I feel happier 😊❤ Thanks to the deaf and sign language community, I don't feel down.
I used to work fast food there was always a regular deaf guy and he was always so nice, i always treated him with respect and patience and his smile is so rewarding
“He’s faking it” please tell me what would someone gain from pretending to be deaf in the drive thru? That makes no sense at all. Irritated tf out of me.
Ignorance
If anything it would be a major inconvenience to pretend to be deaf.......people are so dumb.
The other day in my ASL class we learned about why people fake deafness. Sometimes they want to be a part of the Deaf community and other times they just pretend to be deaf to gain attention or sympathy. It really sucks that these people thought that Ryan was faking his deafness even though they saw him sighting and exactly like you said, there is nothing to gain by pretending to be deaf in a drive through.
I believe the kids these days call it “clout” The dude can see the camera in the car. And as shitty as it is i can understand why he was kinda skeptical about. “Just another kid with his camera trying to make fun of food workers.”
EVEN if he was faking (we all know he isn’t but), what do they have to lose??? Just read the damn phone and take their order. They didn’t even have to ask any questions about the order he wrote it all out for them.
Imagine saying “he’s probably just faking it” And 15 million ppl heard it...karma
__stranger_things__ 011 too bad we don’t know what he looks like
7 millions
He didn’t hear it though
Bad choive of words
Communal Pavement well his girlfriend probably told him
Don't ever feel embarrassed or ashamed because of something you have no control over all I can say is thank you for being a great person and keep your head high
I’m so sorry you had to go through that 💔 Really hurts my heart to see people being so ignorantly uneducated, and how it can affect someone’s life.
this was an eye opener for me. i was ignorant and uneducated but at least i would've treated them the same as any other customer
When I worked at Sonic, I remember a deaf couple coming and I took their order on paper, and while their food was being made I looked up how to sign "Have a nice day". When I did it for them after bringing them their food, their smiles were better than any tip I made the entire time I worked there.
That's nice 😊
Thats friggin cool XDDDD.
I love you for that bro
Thank you for being a kind-hearted person :)
Aww that's so wholesome
"He's faking it" That was so disrespectful. If they had a disability, whether is be big or small, would the person saying that want others to think he's faking it?
Gabriela Soltero Honestly with the amount of people who mess with the drive thru employees and they usually hate their job. And the probability of them ever encountering a deaf customer their entire time working there would be 0-1 their entire time there unless they have a regular one there. So it’s no surprise they would assume that he would be faking it since I think it was the guy who came it when he’s just asking him to write it down. And remember they don’t know sign language so all the guy sees is him giving him a sign to write it down. And the girls saying he can’t hear you. I’ve seen a video of a kid pretending to be deaf it got so many dislikes I think he deleted the video couple years ago and he gave them a paper to read and they took the order no questions asked and wrote back the amount. But the second drive thru they went to they were saying he was faking it and he started laughing then he just sped out of the drive thru... They did not have any other people in line either if it was empty so idk why the girl didn’t just write down the order it was there written down.
VelvetMidnight Fast food employees doesn’t get paid enough to deal with the bullshit some people bring
@@velvetmidnight9535 just because someone fakes a disability (whichis illegal), doesn't give anyone a right to assume all disabilities are fake. It's like if a white guy stole from a store; would it be morally correct for the owner of said store to be rude to all white guys because of it? No. Just because there are fake service dogs out there, does it give a right to businesses to refuse service to a disabeld person with a service dog? Federally, no. Because faking a disability, as well as faking a service dog is as illegal as impersonating a law enforcement officer. And if they hate their job, they need to get a new one instead of taking it out on customers, especially disabled customers. There is no excuse for insulting someone apart from the person who is doing it is a disgusting person who should not be working with people in general.
VelvetMidnight you act like deaf people are rare or something... tbh if restaurants were more accommodating they’d probably see a lot more people who can’t speak, im sure plenty avoid these places for exactly this reason
That's discrimination.
I'm so sorry you have to go through this. One of my closest friends, his brother is special needs and deaf and i knew he had it hard. The way they treat deaf/mute people is just fowl! I'm gonna take some asl classes! This is what i needed to see. Love you both i hope things get better and the world becomes more open to learning this
I used to work at a small town restaurant and one day someone who was Deaf came in to order, I still think about the interaction from time to time and it was one of the best customers I ever had. Mainly because all I had to do was write down what he had already written down. There wasn't any small talk, there wasn't any misunderstanding, guy just wanted some food. Easy as that.
Man: "Im deaf" McDonalds Employees : *I diagnose you with wrong*
Deafn’t
*Hearing restored*
@@Atomic-Bomb lmfao
@@nicolausteslaus except blind people can't legally drive because their blind.
@@nicolausteslaus dogs vs drive thru might be better
Deaf person: *exists* Some people: *That doesn’t exist*
Enobong Ekong oof
Cowboy Bacon oof
@@eden3940 oof
@@bagdbs oof
@@carlosgomez7055 oof
Thankyou for this video, and raising awareness on this. I’m sorry you felt degraded and embarrassed. It’s not you who should feel like that. I appreciate you uploading it.
Sorry you went through this. Thanks for sharing and increasing awareness.
That was rude. First they judge him: "He's faking it," then they throw his order away? Wtf..
And they only gave him 1 burger and charged for 2-
If I was there and they did that to my dad I will sue mcdonald's
That's America for you
It's probably because there's a huge ass camera on the dashboard pointed to them.
@@extramayo5437 yeah
“He’s probably faking it” .... That wasn't right for him to say smh that so disrespectful.
Yeah. Theres no reason for the manager to say that.
Je4emy absolutely no reason for anyone to say that but for a manager is inappropriate. People are so ignorant at times . Smh
Especially a full grown adult should take it seriously what a disgrace to humanity
Should be fired on the spot
That’s unprofessional. Saying that without any proof. That’s why I don’t have respect on any manager in general from any store. Also supervisor. Most of them are assholes.
This video really made me understand more about the deaf people’s life. It’s really hard and I feel really terrible and bad for people out there that is deaf. I hope everyone could understand more about deaf, blindness etc. people. I hope and wish everyone the best and keep going in their worst and good times ❤❤
Omg! 😢 This was so hard and upsetting to watch. I legit got choked up. It’s so sad to see so many people who the ability to have basic respect but are also not self aware.
Guy: *clearly deaf* Employees: *speak expecting he can hear them*
It's really hard to get used to. You would to if you met a deaf person and don't interact with them regularly
Ive had people come to my drive through and I would never treat them like that. I always try my best to understand. Why are people like this
"Just faking it" Why in the world would someone want take longer to order their food in the first place?
Humanity is descending down
Maybe because people do these so called challenges for KZhead nowadays when they order at drive throughs.
He is clearly Deaf and he is trying to show what us how it feels living like this
Jaime Bazan he literally just wrote it down the only reason they refused him is because they thought he was faking it. SO awful
He's really deaf just let the man live in peace
aw she's such a sweetheart - she does a great job being an example of what it means to have empathy & feeling what he feels - i love this couple! 💘
Dam that's crazy! Sadly those uneducated employees don't know how many laws they have broken! I give props to the employee that helped you out in the end, he was the only one in that McDonalds that genuinely cared. Sorry you have to go through this man, don't let the toxic ones ruin it, you are one of the coolest youtubers I have seen.
Actually, even if he's faking it, they still need to treat him like a normal customer ,wtf?
First reply
Second reply
Third reply
Fourth reply
Fifth reply
Employee 1: "He can't hear you!" Employee 2: "siR cAN YoU cOMe INsIdE aND oRDeR?"
I was legit thinking that
Ikrrr
Dumb man detected lol
People are stupid
Own experience as a deaf person
I'm not a lawyer, but it seems like discrimination under the American with Disabilities Act (ADA) that they don't serve you in the drive-through area.
This is just the video I needed❤ I am learning ASL so I can make people feel included, it really makes a difference
Ok but why is no one talking about that guy who delivered the food to them.. He was so nice and I hope he gets a better job in the future.
Yeah same he’s a rly nice person
Thats how everyone should act. Showing how badly the others are acting is why these videos are being made. Hopefully more will be more understanding and kind like the 1 that did act so understanding and kindly.
When I worked at taco bell I always took people with disabilities very seriously, when the deaf came in and ordered on there piece of paper, I would give a thumbs up to let them know there ready to pay and they'd pay and thank me in sign language. I always smiled when they came to order because there always super positive people. When there food is done I'd always delivered there food to there table directly and they smile back. It's not really anything special honestly but they make my day.
he acted like a decent human lol.
The girl too she was trying to explain to the other two what was happening and they just blew her off
I’d kinda like to see that manager lose his job tbh.
did they got complaint bcoz of this video? Do you know the name of that place?
He should this was McDonald's i believe. I was working at one point at one of the restaurats in Poland, acting like that would get u fired in a seconds. I get it people are amazingly annoing and like to pull of pranks like that a lot. But to be honest even if they are, as an employee especialy a manager u just need to suck it up. That was really unprofessional and is making me sick just looking at it
Firing/punishment is ineffective in the long run. A better solution is for all employees to learn sign language. That makes more people happy.
Ok karen. Education is much better than firing
@@steve00alt70 how is that a karen? If he was fired, he would just go one and find another job.? Not a too bad of a punishment.
smh how degraded you must feel on a daily basis because of so many people like those in the drive thru, its so sad and i'm sorry you to had to experience this! us as human beings need to have more compassion and treat everyone like we would like to be treated. keep doing what you are doing and keep your head held high, you are an inspiration to many i'm sure.
Good
Wow! I am currently learning ASL and came across your channel. Thank you for sharing your experiences good and bad and so sorry that you've been having to endure all of this. It really sucks and made me sad. I'm not surprised unfortunately which is why it's always been in my heart to want to learn ASL because I know that the world is missing on all you amazing people. It's so sad how so many people, businesses, and our own government don't care to make everything the hearing has access to accessible to the Deaf as well. Keep up the great content and look forward to many more videos. Definitely helping me learn ASL and understand the Deaf culture and community and all they experience.
I feel like McDonald’s needs to issue an apology. This was very badly handled.
It's not the brand it's those people.
Dont be close minded
William Brewer it is the brand McDonald’s have the most overrated and sucky place so they get everyone they could get
William Brewer the brand holds the standards of who they hire. Along with this they hire people to reflect what their company is. If they nip this in the butt (like Starbucks did) then they’ll make an example of them and it will happen less. That’s why some companies have many incidents of situations like this happening and others have little to none.
@@kayleew.4453 I dont think you realize that the CEO of mcdonalds isnt hiring the employees. There are managers that go unchecked and employees that arent truthful about their work ethic. McDonalds as a corporation probably wont support this because not every mcdonalds is what the corporation wants/ needs it to be.
Honestly I had no idea that deaf people are actually treated like this. Why can't they just have some common decency?
Labbott ikr
MythsQueue It’s definitely real
M Money .. -.- -. -- .-
you’d be surprised how unintelligent mcdonald’s employees are. the longer they’ve been stuck there, the less human decency they typically have.
metroboomin -.- . ... - .... .- - true
I'm sorry you have to deal with this . Youre both very strong individuals. I would also like to comment on how amazing you're love for each other is 💙
I love how your wife wants to speak up for you when you were so disrespected. She has so much self control to keep it together for the sake of the video. Bless you both
She should've played deaf if she doesn't say shit to help the workers out there. They were also disrespecting the workers by making a show out of having a deaf guy trying to order something. If she wasn't there it would be a different story, but since she understands everything and doesn't say a word, if I worked there I would feel clowned as well like "Hey, you can clearly see we're struggling here, please help out? We are on work and have got shit to do and places to be, those burgers don't be gonna flipping by themselves" sth like this, I can see why they're mad...
When my granddaughter was 16, she worked for Brahms Ice Cream Store in the drive through. A deaf person would come through and write down their order. My granddaughter wanted so desperately to talk to this person so she took it upon herself to learn just enough ASL to communicate with the person who frequented the store. On the day the person returned, my granddaughter spoke in ASL and the person was so excited they cried. Later, my granddaughter received a raise and promotion because the person wrote management and told of the effort she had put in to communicate with them. I was so proud of her!
Even i'm proud of her!
@@ramirodelagarma6884 Me, too! And I'm in Serbia :)
Grandma's genetics? 💪❤️
It made me cry as well.. Good job to your g. daughter..
Awww. So touching.
When he said “he’s probably faking it” that literally pissed me off.
It’s reasonable to suspect that though. He’s probably thinking it’s either a prank otherwise he could just come inside to order. Drive thru pranks are super common, I probably would’ve been suspicious as well.
@@misters1r900 But that kind of "prank" isn't malicious or anything. Like, how would that waste their time or whatever? You know? They wasted their own damn time throwing the food away. I'm surprised McDonalds doesn't have some training with this. Do they really think deaf people don't want the convenience of a drive through?
Same
*has never seen a dead person*
Same
Your videos are very enlightening and informative. I'm sorry that you guys deal with these situations so often, but posting these is definitely a great way to promote understanding and kindness. My love and support to you both. I'm currently trying to learn ASL, specifically words and phrases related to retail, so I can help my customers better. In over a decade, I've only had one deaf customer (that I'm aware of), but I think about her all the time. She and her dad were the sweetest people, and taught me the signs for "Thank you" and "You're welcome". The way her face lit up when I spoke to her directly and then used the signs they taught me was something I will never forget. It just goes to show that you don't need to know ASL to have a good interaction and help people out - some kindness and understanding will do in a pinch.
Bless you both! ( sorry and doggie! ) This just popped into my feed. So sad that people cannot be accommodating, the customer is always right!
"Why won't you just go inside to order?" Well, exactly why people invented drive thrus. So they people can just "drive through".
Exactly. Refusing service on the basis of a disability or asking them to use a different service because it is more convenient for the restaurant is discrimination and can lead to way more trouble for a business than the "inconvenience" of helping them.
@@buckeyehockey1979 yep, if I was deaf and that happened, that would be an easy lawsuit
@@flaymix1 actually no. You have to give the company a chance to fix the issue 1st. You have any idea how many frivolous lawsuits would be jamming the system if the 1st option was lawsuit?
@@mikemarek6243 actually, I said that because people do that and think that way. I wasn’t implying I’d do it at all. Many people do jump straight to lawsuit, but never commit
They should have the monitors where you just select your order in drive through (like the ones inside) instead of talking to a person.
Literally all they had to do was take his order by reading his phone.
No because mAyBe HeS fAkIn iT
They work at a drive thru. They aren’t the brightest
@@camtwan1 Then turn it to the brightest screen to the max should litterally be enough to be readable, unless he has a crappy phone that is like the gameboy's screens from the 1999.
KeBin lol u completely misread his statement but ok
Why not just go inside? They can give you more time and slow it down for you.(Unlike the drive thru which is made for a fast convenience) They had plenty of time to sit outside, I'm sure it would have been easier to order it like eVeRyBoDy eLse. Dramatized for views. GJ
Oh my goodness, that was awful customer service by any standard one cares to judge it. Thank goodness for the nice guy who did his best - I think that is encouraging, because it shows that even when some people aren't as helpful as they could be, others can still do their best to do the best they can for you. I haven't watched the 1 year later video, but I hope that the experience of this one encouraged everyone there to be more accomodating of disabilities than they had been.
Your patience is amazing!
”He’s faking it” why are they acting like deaf people don’t exist?
Lol ik there are people who are called Dun dun dun dun!!! KAREN'S
@@SpicyChicken-ks5ol yeah DEAF PEOPLE EXIST KAREN
Sean Plays I would love to understand you, but I can’t when u put un-needed words in you’re comment
Idk. I guess some ppl might do it for a YT video but I'd never assume it.
It's just america thing
Them: Shows fluent sign language McIdiots: He is faking trash the food now
McIdiots 🤣
Lol mcidiots good one
Hahahaha
They’re probably the guys that give you 3 nuggies in your 4 piece GRRRRR
mcidiots is right LMFAO
Damn bro, you got me crying... I'm sorry you have to deal with people like that. I'd be happy to do whatever I could to make it easy to communicate with a customer. Don't let it stop you though bro. People will always suck. Lol
Man: I’m deaf McDonald’s: *No.*
The fact that people think he’s “faking” it just shows how ignorant people are in this world. So disappointing. 😔
Bryan Flores 😔😞
There's a lot of people in world who like to joke around. But should always take serious until proven I work at Walmart I had deaf and blind come and helped them was kind of cool
@@esprockstsjh Most people who fake it tend to not be educated on sign and how to communicate as a deaf person. If they are educated, they know it's insensitive to fake because that makes real deaf people be taken less seriously.
They have cameras all over the car I would say the same thing tbh
@@metro2savagetv756 That's dumb as hell. They're recording this to show exactly _why_ saying he's faking it is hurtful. That's the entire point of this video. If you'd say the same, you need to get educated on the deaf community.
bruh, why did they keep speaking to him as if HE DIDN'T JUST CLARIFY THAT HE WAS DEAF? some people man...
ikr I mean I get that it’s habit to speak to people but after like the second or third time that he just isn’t understanding you would think that they would stop trying to speak to him
I think people assume most deaf people can lip read.
SweetLikeCyanide817 Yeah that’s true
It’s like a comfort thing I did it when I was making freinds as a kid to people who spoke different languages it’s something there use to so they don’t know how to react when they can’t do what they normally do
I agree some people are just small brain
Oh wow, that was eye opening... so sorry you experience that on a regular basis. That would be so frustrating!!! Thanks for sharing, even though I imagine it was a terrible experience. It was shocking to see.
This video truly made me start to cry. I wish people could have more respect and compassion for others. Everyone should be treated with dignity. I'm sad and angry that you weren't.
him: i'm deaf employee: oh okay. so can you go to the yellow line? him: *i can't hear you*
well, people don't usually meet deaf people and when I did once I actually spoke even though she couldn't hear me and I kinda felt awkward and idk I didn't know what to do because I've never had to deal with that before.
bIELLNY , I think a lot of people guess that they can probably read lips.
I’m sorry y’all have to deal with nonsense. It’s not right.
Lol
Aye aye captain XD
Prank or not JUST SERVE THE FRIGGIN FOOD. Not that hard.
Yes whether or not you believe someone, it’s not that hard to read it and give him the drink, it’s like if you go to a hospital and say you had a seizure and the doctor just says you’re faking and decides to not help you.
Even if it's a prank the store still makes money on the order, so they honestly should be fired or written up for that because they're actively discouraging a customer, prank or no prank, from giving their store money.
@@harm0nn True!!! It's not that hard to serve them.
@@bronzethecatbackup8195 ikr. If that's their job then just do it and serve them!!!
Can someone tell me that can he talk
I'm surprised how good subtitles are with ASL! Grew up with em which helps with the whole looking in 2 places issue people have. I actually found it easier to follow along than when people both talk and sign. First video in and I love it so far
People are so rude !!! I’m currently learning ASL and it is such a beautiful way of expression and love. 💕
Imagine if someone was arguing with him. He could literally close his eyes and not look at them.
Duolingo Owl you need to teach sign language lessons, my guy!😂👏
Teach ASL and BSL language lessons, dude! The world could seriously use some! Myself included!!! 😧
@@boo5868 E X A C T L Y . We need it, to be honest with you... 😅😂💜
Lunar Eclipse M.C. I only know a little bit since my friend taught me some (her cousin was born deaf) and because my mom taught it to me as a baby (so I could communicate early. The mind’s ability to understand speech develops long before speaking ability.) I do want to learn in case I meet someone that can’t understand me.
I haven't been doing my Spanish lessons......
I don’t understand how if someone tell you they are deaf your response is “you’re faking it.” Like wtf???
I mean yes, that is rude and disrespectful but the it's all the influence of all the "pranks" people make so you can't know what is real or not. What he said is definitely wrong but we cant just 100% blame him tho-
@@uchihaminato3866 it doesn’t matter tho. When you see someone in public with a disability you shouldn’t automatically just think “oh they’re faking it”
@@londynchen210 everyone thinks differently
@@londynchen210 Well, I guess you're right
@@devshukla3542 *FACTS*
Fast food worker here. They would have been FIRED if a higher up or store manager were to see what they did to him. It was not okay at all for what they did to him. I try my best to assist and if someone can’t speak or is deaf and wants to order via drive through and needs me to read their phone, I will surely read their phone so I can serve them properly because they are humans too.
I've learnt bsl for 2 years and learning asl is so different to do but its amazing how you are showing and promoting everyone should be treated As equals
Why were the employee’s acting like dis-ability’s dont exist Edit:how did this get so many likes
Your deaf?! never heard of it!
@@YellowheadAuctions was the pun intended?
Yes
exactly
Indeed. I have disabilities, like learning disabilities. It's tough, people think i fake but I'm not because I was born with disabilities like my mom and dad, My older brother doesn't really have any disabilities but still, by being a younger sibling and having to deal with these kind of things is hard and with people pretending they don't exist is harsh because they tend to think people are faking it, but they really aren't and just be bitches and be rude to them. Life is hard, and I hate it.
Why tf would the employees think he's faking his disability? Like out of all the places to fake a disability why would someone go through a drive thru??
Come on. For views brøther!
They might be having a lot of moron customers doing stupid shit, like faking deafness.
Fr like it’s not like it’s rlly rare to be deaf or maybe blind etc. like people have these disabilities you should take it seriously no matter if u think they r faking or not you have a job and you need to be responsible
I cnnot like this since this is at 669 likes but i agree
I mean bro, it’s a drive through, just go inside
I am a hearing person. I learned basic sign to be able to work with a child in a group home. Thank you for sharing this with the world. I am surprised how much I remember and the desire to learn again and become fluent is strong. Thank you to you both. If I could I would give Java a puppaccino.
I just want to say I can relate to you as a couple so much. My bf needs a night light. He is very guarded. He isn’t deaf but we definitely have sooo many hard differences. I start sign language this week. I am so inspired by you and your relationship in ways that go beyond ASL-you are both so cool! I love you both and Java too. Thank you for sharing your unique world ✌🏻
Customer: *Almost dies from stroke* Mcd employee: He's faking it
Oh bruh
It's because, these idiotic pranksters are killing the legitimacy of everything.. Leading to not trust anyone
Living Legend Yeah true but they cant just assume hes faking it. Because like what if, like what happened here, an actual deaf person comes and just wants to order. They could have easily just made his order by reading the order on his phone...like whats so confusing🧐😂
Living Legend Yeah true but they cant just assume hes faking it. Because like what if, like what happened here, an actual deaf person comes and just wants to order. They could have easily just made his order by reading the order on his phone...like whats so confusing🧐😂
Oof
not only did they disrespect him, they threw all their food, and to top it off they got the order WRONG..
Why must so many people be selfish and inconsiderate?
To be fair, the 'getting your order wrong' is just your average day at a fast food place. Deaf or not.
@@benjaminandrews956 *Facts*
Not to mention throwing it away and remaking it only hurts them on the end bc they're only getting paid for one and loosing the ingredients and money for two.
If he was at wendys and not deaf the order would still be wrong😂
I did enjoy it. I worked service as a young person and I've seen the other side of what's going on, and it was really informative to see your perspective. I think that accessibility should be mandatory and enforced with any company/business working with the public. These workers need to be trained and be given tools to work with all customers and make the whole experience efficient and positive for all persons involved, but especially the customer. Thank you both.
Just stumbled upon this video, thanks for drawing attention to it. Looking into ASL lessons now. Human connection is so important.
“I’ll get you a better burger” she’s too kind
Yeah but at the same time, YOU JUST BOUGHT FOOD RIGHT?!?!? SO WHY ARE YOU ACTING LIKE BUYING A CONSUMER PRODUCT DOESN'T MATTER AND THAT MONEY DOESN'T EITHER! EAT THE FAMN FOOD FOR GODS SAKE! AND PLEASE DON'T WASTE SOMETHING YOU JUST BOUGHT! I just don't really see a point in doing this stuff including the part where she said that this is for the viewers, if it's really for the viewers then you need to go to the full extent and have other people understand that deaf people might have to go through this stuff. Us the viewers need to feel how hard it really is to live this type of way even if it is the small things in life like a hamburger. But yeah just an interesting video in all.
Mr. spicy ice of you watched the video, he ordered two but only got one, he wasn’t going to waste the burger, she was simply saying she’d get him a better one instead of dealing with trying to get the one they forgot to give him. He literally ate the burger. Why are you so hostile?
Mr. spicy ice I’m not trying to argue because you seem angry about something. Hope you have a great night.
Mr. spicy ice yeah, definitely, though they’re burdening themselves by spending their precious time to make a video for them. It’s the viewers that shouldn’t make them do this burdensome task. Although we may now understand the circumstances, it’s still hits me in the back of the head in which if I were the viewer who asked that, I’d genuinely feel terrible for putting them through this.
@@an_eternalflame never said that or thought that.
“He can’t hear you.” Not even 1 second after: “Oh ok is it ok if you order inside instead?” LMAAOOOO
WHAT ARE YOU! AN IDIOT SANDWICH CHEF
Oh no he wants a deaf man to hear him very logical
love the content guys! the duration of the video was a bit rough to sit through but thank you guys for sharing your experience! i hope that i can one day help make the difference and give everyone the same experience reguardless of the barriers between
This was horrible and I'm so sorry that you had to deal with this and still deal with this on a daily basis. I have 6 & 7 year old daughters and I'm teaching them to sign and they are excited to learn.
*guy gets shot and is bleeding everywhere* McDonald’s employee: he fakin’ it
Or he took all theketchup
I mean they do have ketchup
Lol
They've probably seen every prank by now
FoRtNiTe GaMeR yeah that’s true
**a person dies in front of the drive thru window** guy: he's probably faking it
lol
Lmao 😆
Like for real
Yh because you would probably think its fake since it just happend randomly....pluss theres alot of things that happen in drive throughs
@@bingbong1221 you cant take a joke huh
I just came across this and I am so sorry for how y'all were treated.