Five Reasons I am unhappy with Ineos. Why was my Grenadier towed away?
2024 ж. 18 Ақп.
77 840 Рет қаралды
After 7 months and 21,000 kilometres driving my Ineos Grenadier mostly on unmade outback Australian roads I find myself unhappy with the company that manufactured and sold me the car. In this video I explain the five reasons for my unhappiness and reveal the reason my car was towed away. Am I still happy with the Ineos Grenadier itself?. Find out what I now think of this new 4x4.
Thanks for funding Ineos field testing program.
It is called buying the sizzle!
Catch 22, I would never buy a 1st series of a vehicle from an established manufacturer and the same applies for a new manufacturer.. But if everyone followed my lead the manufacturers would not be able to release a second series due to lack of initiale sales. So I take my hat off to the brave consumers who venture into the unknown and put down their $ down to allow the rest of us to wait and learn from their experience. Hopefully Grenadier's after sales will improve, if not I doubt they'll survive away from the large markets such as Europe and America. Thanks for sharing.
Totally correct. Some individuals take a chance and follow the road less travelled. It’s a bold undertaking to design build and bring to market a vehicle with a back to basics ethos to cater to a market wanting less tech. John’s courage is to be applauded.
@@muzzkeg8172 Back to basics? Really? There’s no such thing in the 21st Century.
@@muzzkeg8172 Absolutely!
@@hedydd2 relatively speaking it is much more basic than the competition excluding the 70 series (I can't think of any other vehicles in the Oz market but welcome any input). The Jimny does not count due to it's size and lack of payload.
@@cyclemoto8744 I do not believe that to be so. I believe my eyes and the systems on board. For instance, it has airbags, abs, central locking, electronically controlled ZF automatic, electrically actuated diff locks and a far more complex wiring system than almost any modern vehicle connected to a plethora of switches all over the place. Feast your eyes on the area under the second row seat for instance. Simple? I think not. It’s all about a perception made by the bullshït propaganda and advertising more than reality. I judge it on what I see before me and it is built strong and heavy for years of work, but it is a complex device and will turn out to be expensive to run. They had better get their parts and service and repair systems up to be the best there is, because one can forgive a lot if the backup is exceptional. Currently it is well below the lowest of expectations. This could be their undoing, especially for people who believed the pre-sale hype and promises.
Thanks for the honest info. The more complex new cars get the less reliable out in the back blocks they are.
Yes can disagree with that! Thank you for watching and commenting, John
Hi Johm, i support your thoughts here 100%. I have had similar experiences with Ineos. I love my Grenadier, but Ineos have dropped the ball on the promises they made to us all
Yes it is a bit disappointing but it hasn't spoiled the car for me, I too love it. Thanks Paul, John
@@cannyoutdoors Hope your issues are resolved, was going to buy a new Defender 90 Commercial till l heard about a lot of problems with the Defender, mainly the electronics so decided on waiting for the lneos, now l'm hearing lots of problems with these, $1200 for a new key is frankly a ripoff. Maybe l should look at a Landcruiser.
Don't give up on the Grenadier, Its a great vehicle and you just need to make sure you don't loose the key. BTW Defender key is $2,200!!!!! Cheers John
@@cannyoutdoorsAre you serious? 2200 for a key is insane
@@navithefairyinsurance.
Well ive watched this through. This is a raw, honest and open commentary on a vehicle you clearly love. Inlove them too. The concept, the hype ie “work on it on the side of the road with our manuals.” This is a UN specific answer to the old defender/landcruiser etc….. comprehensive modern network of service/repair depts. Sadly mate, its like the mercedes G professional. Let me tell youba story- ive had only landcruiser as personal cars. Sick of them and in 2017 thought “im gunna buy a MB prefessional”. Put one as a screen saver in my office. A very bigh ranking MB national manager was in my office and saw my screen saver. He said “you like those?” I said “yes i want a change from landcruiser”. His reply- “dont. They jumpmout of 4x4 in reverse, the electronics arre shit and the Aus army are having all sorts of trouble. If you buy one and a solenoid fails it must be towed to a certified MB repairer which are really only sydney or melbourne. You have rocks in your head to buy one”- i deleted the screen saver. I was the Toyota australia auctioneer, the only issue ive had is the last v8 79 clutch was shit. When you buy a car you buy a network. Not just the brand but the farms/wrecks/aftermarket. I really want to live the grenadier. They look horn in real life. But i cant. Youve done nothing wrong in your trips. And its let you down. Not only in the diff lock/winch/pwr steering but in the door seals My advice (from an auctioneer valuer of 37 years)- sell it. You wont lose. Buy a new 76 landcruiser…. At least the parts are everywhere mate (sorry for the waffle)
Ps, sorry for typos. Iphone and big thumbs
Pps- the best thing ineos could do is sell it to BMW. Give them the network as a prestige 4x4 not a “UN” side of the road vehicle. Imo
Mate it’s made me look at the issues. I have had 4 landcruisers and can’t fault the parts supply. I had my mate do the first test from the g wagons for army they were crap from day 1. Yet they bought them. Looking at a new auto cruiser Ute now.
Huge respect for the G Prof and how it is designed and built, its minimal old-school layout is great because it doesn't get in the way. No one goes "wow" at the dash panel. Can't imagine why the electronics are a problem, its all sealed in a water tight locker, you could firehose the cabin wihout damage. But it has annoyances, diff locks are slow and sometimes don't engage within any reasonable length of time, annoying catch-all "Engine Fault" light that is pointless if you can't get at more detailed diagnostics, fuel tank too small, and 10k service interval is pathetic for such a vehicle (although oil change/oil filter access is not difficult). And the MB service in patchy and expensive. Several times my service has not been completed because they thought it was "the other G class" which they do know about. Grenadier being compared to a G Professional might be a warning.
Thank you for watching and your insightful comment , John
Thanks, you have just helped me finalise a buying decision for myself and my business - I’ll wait for the new Landcruiser!
300 series are awesome. Had the v8, but happy with my GR
Yes Roy - it’s all about research and experience to determine the best reliable and capable brands - I owned many Subarus over the years and avoided the head gasket issue models but they were generally very reliable - I needed something more agricultural with plenty of storage so I can honestly say my SR5 Hilux has been brilliant out of the factory as a farm/daily driver/touring vehicle - wouldn’t touch INEOS or Ford with a barge pole.
Would the new Toyota Hilux Champ fit the bill ??.... you 'd save a FORTUNE ... 🤔
Thank you for sharing - great insights - yes, the technical details not being delivered is a massive bummer - it is one of the reasons why I want a Grenadier, as with those drawings, it should be much easier for anyone to fix the care anywhere in the world. The other four issues you mentioned are also a bummer - I hope Ineos is listening!
Don't give up on the Grenadier, Its a great vehicle and you just need to make sure you don't loose the key. BTW Defender key is $2,200!!!!! Also Ineos made a mistake by trying to launch in multiple countries at the same time. I am sure they will get it sorted. Cheers John
We really appreciate your honesty here. I remember being super excited hearing Ineos was going to give us digital schematics, so hearing they haven't delivered on that is big.... and they key price... I'd rule the car out just for that.
Don't give up on the Grenadier, Its a great vehicle and you just need to make sure you don't loose the key. BTW Defender key is $2,200!!!!! Cheers John
Thanks for your honesty I will keep my 24 year old 4.2 patrol 4 hundred thousand ++ km easy to fix hammer and fencing wire cheers
Yep,Japanese vehicles for me, FJ 60 Toyota wagon 12 years in the Pilbara without a problem,now have a GU Patrol Wagon, 20 years old and the only fault was a diode in the alternator.
Thanks for sharing mate. Shame about the cost of some of those spare parts! Hope they get sorted without too much drama.
That you , I think it's worth raising the issue..maybe someone will hear. Cheers John
They won’t. Look at the Jags, Range…Mini(Bankrupt). It’s British.
Thanks for running through all your experiences with the company unfortunately the world has gone a bit crazy with getting products and prices are also sky high. Hopefully the dramas will end here.
Yes Thank you , I think it's important to raise these issues as they can be resolved...I hope. Thank you for watching and commenting, John
Thanks for sharing your experience mate. I applaud you for taking the plunge on a new vehicle/ company. Globally I think the BMW engine just causes concerns for a vehicle that wants to be accepted as an expedition capable vehicle. Hope it all works out. 👍
THanks for the video, was thinking about getting one but now realize its way too early, shame to hear this from such a promising brand
Damn. I had two "laser cut" keys and immobilizer reprogrammed for my Lexus at a Lexus dealership for $800 USD. Even then I was expecting to pay more. I've seen a few videos of people complaining about diff locks malfunctioning. As much as I find the Grenadier cool, the fact that its made with European parts including the BMW engine under the hood would make me paranoid. Thanks for the honest review. Subscribed.
That’s a very rational, realistic review of Ineos, not just the Grenadier but the whole system. There’s certainly scope for improvement but when you look objectively at a version 1 product from a new manufacturer, being operated around the other side of the world it seems quite impressive. I hope they get all your issues resolved effectively.
I fully agree with you, overall they have done a great job launching this vehicle. They have admitted that launching in so many countries at the same time has caused a few problems.. That's OK and they will hopefully get it sorted. Thank you for watching and commenting, John
You're making me glad I have persisted with my 2009 Defender 110.
BTW was only about $300 for a new ignition barrel and keys for our Defender.
I’m glad I found this video. Thank you
I am glad I canceled my order early on only because I was worried about the reputation of the BMW engines and engine plastics. This justifies my decision
never buy the first model but you are making it easier for people how wait a few years
I guess it depends on your situation a bit, waiting has its advantages but in this case it's costing you a fair bit more now. Thanks for the comment, John
Wow I really wanted one like yours, so glad I went for a MUX even though it it’s a step down and not quite the same but the price you pay for reliability. Like to hear your review in a couple of years!! Cheers mate
Can’t go with Isuzu mate. Only thing with them is small fuel tank
Lovely Ep John I hope they sort out the few teething troubles for you.
Thanks Craig...still love it, John
I have been looking carefully at the INEOS and the new PRADO 250 and the foot area was making me lean towards the PRADO but now I find out the marketing for the PRADO last year was bunkum and its the same engine as the older prado and not the genuine hybrid. I'm bloody minded now to keep my Pajero 2017 that's been flawless since 2017... Thank you John for your honest reviews.
You cannot beat a Toyota in the bush mate.
prado a gutless overpriced joke
Lee your Pajero even though I am a Toyota tragic. You won’t have the dramas with modern diesels if you keep it.
We use V6 petrol Prados every day of the week. Both have nearly 500k kms on them and have never let us down. Excellent vehicles.
Prado diesel engines have been heavily tested and work quite well (best seller). The hybrid one is for the American market and won't work well in hot weather I assume.
Over in the INEOS Forum there is thread called Main fuses used in INEOS Grenadier. The problem you seemed to have had is the box described as Fuse Box 6. No diagrams but it has pictures and information. It uses two 125 amp MEGA Fuses (Midi style). The other thread to look at is Littelfuse FHZ busbars used in the Grenadier.
If you look carefully then that fuse box is wired as part of a larger distribution unit, main power comes in on one stud and passes through to the winch. The twin fuse unit is powered off this arrangement and powers the power steering and a coolant fan. With the two symptoms described here, winch and power steering, it suggests the issue may have been with the cable/stud/nut on the feed side. As worrying as the power steering issue is, then it couldn't fail to have also taken out the coolant fan circuit. For such a significant distribution unit, it's location is far from ideal, especially as there seems space to pull it forward and make access that much easier.😢
@@stevegreen101 I fail to understand why a 'back to basics’ vehicle with archaic recirculating ball power steering has any electronics associated with the system. The only reason I can think of is if the power steering hydraulic pump is driven by an electric motor rather than a basic simple gear or belt drive. Can you explain the system from observation and knowledge of the actual system?
@@stevegreen101 One of the suggested links, Busbars, discusses how the various fuse boxes are powered. The fuse thread also discusses it. It may have been the fuse box rather than the fuses, I could not tell from the description - not sure INEOS you to know! The location of the fuse box is poor, a major drama to even see it never mind work on it.
Thanks for that advice I will check it out, John
Great advice also , Thanks John
Hi John I had an INEOS Grenadier and a Landcruiser on order for over two years. they both arrived roughly the same time, but I took the Landcruiser due to concerns about the comments you are talking about. Whilst I have had no issues with the Landcruiser itself. my Landcruiser has been back to Toyota 4 times to get the apple car play fixed. Yes I know that is trivial but Toyota also have their issues when it comes to level of professional service, where they really after 4 attempts to fix should have just replaced the unit under warranty. But it goes in again next week for two days to identify the fault. 7 months to fix something as simple as a radio. Good luck with your car. Love the videos .
I love mine to, glad your enjoying it!
I enjoyed that mate good story you present well Subscribed.
Thanks for the video and honest take! I have been eagerly watching Ineos to see how these play out and respect early adopters for the trials they go through. For me, I am in the US and there is no service center within 8 hours of me! I do a lot of offroading and camping, sometimes a week at a time away from anything and if I cannot rely on it, it's not worth my time. I'll keep watching and hoping Ineos figures this out.
My feeling is they will/are improving. They admit to not fully considering the difficulty with launching a new vehicle in so many countries at the same time. An explanation not an excuse. That being said the vehicle is a great thing and worth dealing worth a few minor issues. So keep watching I doubt you would be disappointed if you chose a Grenadier. Thanks for your interest and comment. John
Hey John, great to hear you're still loving the car itself, shame about how so many of the potential concerns raised early on (that were assured not to be issues) are becoming issues for you. Couldn't agree more, over $1,000 for a key.......
What about the ridiculous price for a steel wheel!
Nice honest info there mate 👌 The key cost is ridiculous and the door seals are a joke but good youte still happy with it and thats the main thing 👍 Did you do much danage when you rolled the van?
As you may have seen by now the van was written off although the damaged appeared to be minor.....thats today's world. Thank you for watching and commenting, John
I’m smirking not coz this is amuses me, but coz I own an Iveco Daily 4x4 . Relating to everyone of your 5 “concerns” you have about all of this. This is a tough one This is. Good luck 🤞🏼 fella
Thanks for the videos and your honesty. Lots of people commenting pessimistically but try to ignore that. I'm sure if Ineos see how many views your getting, it's in their best interest to sort your issues or just give you a new one. Hopefully an Orange and not another Lemon
Thanks Adam. Yes Ineos have taken notice and contacted me directly. These are things they can fix. I still love this vehicle. Thank you for watching and commenting, John
The more I listen to gripes like this, the more I like I like my 1995 Commodore Wagon V6 manual which has Holden's Country Pack (higher suspension, LSD, Sump guard, stiffer springs and big shocks). I have fitted it with air bags in rear springs to counter the load of my camping gear, including 90L of water and 200L of fuel. It goes just about anywhere, has bullet-proof reliability and if something might go wrong, any country town has a wreck or ten to select parts from! Stuff these 21century cars and their technical unreliability.
Sounds awesome and I bet you have a lot more money still your pocket that we Grenadier owners. Thank you for watching and commenting, John
Modified door seals are in the process of coming through and they have a small manufactured cut out in them to reduce holding water. Note your dealer needs to use the correct method to fit the new seals so they don’t come off Side steps need to be treated and possibly extra paint applied and looked after.
I am sticking with my Defender 110. I am glad I bailed out and got my deposit back.
Glad you stuck with land rover, I love my 110 too. See people it's not just land rover with issues.
@@samanthaspragge7082year 1 vs year 70?
Yeah the whole waiting for parts thing is a bit of thing I wouldn’t want to deal with. I had also noticed when I went and test drove a grenadier and they popped the hood. They brag about the “proper recirculating ball steering” then proceed to put an electric power steering hydraulic pump, so if you have an electrical problem you have no power steering and the electric motor for the pump says “made in China” with no brand name on it. Nothing wrong with “made it China” but how do we know the quality of the motor? Is it a Bosch, what brand is it?
@@alexsystems2001 I think we have here a case of marketing getting way ahead of logistics. I also think now the American market has opened and overnight became their biggest market, the rest of the world got relegated to second/third position. The "we are aiming to get parts to you anywhere in the world within 24 hours" should probably say "within 24 days". At least I know with my Defender I can get parts same day/overnight. If I order from the UK I generally have it within 5 days and that is to Australia.
@@samanthaspragge7082 Land Rovers are shit
Excellent video. Just stating the facts. A major problem now with all low quantity imports. There are no spare parts. Complicated electronics, no wiring diagrams. Manufacturers dumping vehicles in Australia with little backup.
G'day John , an honest accessment. You certainly have had a rough time firstly the camper accident and issues with the Ineos. All vehicles can have issues but a vehicle of this value shouldn't be having several electrical problems, door seals hanging out,& especially with steering,this could have been a major safety issue. The lack of spares, the waiting for the spare parts and cost of key is a total disgrace on the part of Ineos. A vehicle of any brand should never have be sold in Australia without decent dealer backing and adequate spare parts network. Image if you travelling in say in isolated W.A. and have these problems your holidays would be totally ruined. Onwards & upwards John.
thanks mate , i was considering getting a grenadier, you've just convinced me not to bother
Thanks for the video- I’m pleased you’re still happy with the vehicle but it’s now off my list. Sounds more and more like the issues that people had with the Jeep Grand Cherokee. Terrible communication, lack of spare parts locally and lack of knowledge.
Thanks for the video, much of it is familiar; mine has done 16,400+ miles, (26,300km), mostly on paved roads. Three of the outer door seals were replaced and they have been fine since, (the factory have changed the build process to ensure the the doors are cleaned before the seals are stuck on). The inner seals keep the dust and water out of the truck. Like you, I am very happy with the vehicle but much less happy with Ineos Automotive. Thankfully, the fixes are not actually difficult, more a resource and focus issue. I think Ineos has been overwhelmed by the speed of the rollout and the ambition of the new Grenadier owners. That said, they are not getting off the hook!
Take the key to your local locksmith, I'm pretty sure they can cut you a bew key and code it for a few hundred. It is disappointing that Ineos charge such extravagant prices. Always enjoy your vids John.
But the bloody key will surely have an inbuilt chip that has to handshake. I was proven wrong thinking my old style looking Mercedes key was just a key. But no, it has an RFID. Days of getting car keys simply and cheaply cut are surely over ?
@philhealey4443 even my 2008 Holden Cruze is like that. To be fair though its easy to pick locks with the information and tools that are available online nowadays.
Thanks Allan, I have a few people looking at options, I will certainly let you know off I come up with one. Cheers John
@FourLowAdventures I scrapped an otherwise perfectly serviceable Vito having lost the key, bought a new key and NOBODY could synchronise the security. No available sets of salvage vehicle key, locks, ECU and related gubbings, so it was game over. I have a futile plea that at 10 years old only the mechanical key should work, when the security replacement cost is worth more than the vehicle !
Hi I have had a doorseeal replaced and have had no trouble since just needed to be thoroughly degreased before applying.
I would add a bit of silicon adhesive such as Tiger Seal or Sticks like Sh$t when installing the seal. It would never be an issue again.
Had mine replaced now...hopefully no further problems. Thank you for watching and commenting, John
I hope they come good as they promised john, we bought these cars on those ethics, from Steve near Chester England 🏴 where the Roman's once lived.
Glad you shared
Thank you. John
Sorry for your pain, BUT: Why am I not shocked! Why am I not even remotely surprised!
Admire your honesty after watching this video I am glad I got a 79 Series LandCruiser
Well you got a great vehicle also with a much longer proven history, Cheers John
Hi John. Any update on power steering please Any info would be fab. Cheers Dave
Hi John, not sure if it’s a pricing issue in Australia and dealer support I recently had a price from my Ineos Grenadier dealer in the uk for a genuine 18in alloy wheel and it was £760 so I can’t see how a steel wheel can be anywhere close to 1100 ASD. As a relatively small new vehicle manufacturer costs of spare parts will be higher than the normal because the parts/vehicles are not mass produced. Long Live the Grenadier
If you're experiencing getting parts where you are now, imagine if you broke down in the middle of nowhere and needed Grenadier parts. It could be a very expensive tow to the nearest Ineos dealer, and weeks of waiting. That's the end of your trip.
Hello John At First sorry about my English I am from Germany. I watched all you Videos with your IG. About your Steel Wheel for your IG. In Germany they talked that it is maybe the same Wheel as the new MB Sprinter. Maybe they fits and the cost is less By Jörk
A month off the road out of a few months ownership and 20k on the clock would be very disappointing for the price paid and way the vehicle is promoted. I hope you get everything sorted and the gremlins don't leave you stranded in a remote location.
I hope not , I still have a lot of faith in this vehicle and enjoy owning and driving it. Thanks for your comment, John
Hmmm... this is why most people stand back and watch what happens for a year or two before jumping in and spending their hard-earned cash on boutique vehicles. Thanks for being 'the canary in the coal mine ' Canny.
I've been wavering about the 79 that is supposed to be coming in the next few months. After watching this I'm beginning to firm up!
I’m in US have mine for about a month. I love it such a solid well built vehicle. Few little gripes like heat coming out of top vents is cooler than the floor vents. I had a few drips of water come from top of windshield. Other than that I really love the truck.
Wait for a while, and you will face reality. Grenadier is not an eagle; it's just a glorified sparrow.
I was harshly criticised by guys who have little to no understanding of off-road vehicles when I gave my feedback after testing and driving the Grenadier. With my engineering knowledge in the automotive industry, relevant skills, and vast driving experience across different countries, continents, and types of cars, I believe I have some basis to offer my insights on vehicles. Now, you can 'enjoy' the reality and believe that more is coming. The next "surprise" will come from BMW engine. I assume it will be the biggest issue of this, sorry, but still a conditionally off road car. I refused an Ineos discount at the local dealer and opted for an 'overpriced' LC 70 series instead. Nothing beats an old-school, reliable, and durable truck. Guys, nothing personal, but think twice before driving drunk and think three times before buying a Grenadier.
i hope you're not replacing side steps because they got surface rust from stone chips and sand blasting. it's wear and tear touch them up with a spray can when necessary or spray them with bedliner.
Thanks for the honest appraisal. I would still like one though!
Absolutely I wouldn't part with mine, just raising a few things that can be improved. Cheers John
You are far more forgiving than me. At $70k + USD I would find all that unacceptable.
The more I listened to your blog...the more I tasted LEMON !
Did you not listen to the part where he is still happy with the car? He's just not happy with Ineos
Can you tell us the vehicle you have designed and built from a standing start?
All the promised support isn't there. I strongly suspect the same will be true of the Ineos motor vehicle division within a year or two.
@@watda011 I’m ONLY giving MY view !……if That’s OK !
It’s like bagging a guy and finishing with but he is a good bloke I like him. Makes the person feel better about them selves
I’ve probably spent as much as your key and wheel on five replacement springs for my 2014 Ranger over ten years. Bought four brand new Wildtrak alloy wheels and tyres last Autumn for £500 from one of many customisers. They are now fitted to the older of my Rangers and I now have six spare wheels as a result. The ten year old Ford alloys are immaculate and the bast quality alloys I’ve ever owned.
Would it be worth buying a drone and bringing it into the outback, so you can survey the roads/ trails from above, so you can plot your route around or out of trouble?
And you still like the car! 😊
I think I will stick with my 105/1HZ out at Dingo Piss Creek. GVM upgrade & Safari Turbo, does the job, simple, parts plentiful if required 😎
John. Thank for your honesty. I find a problem. First never trust anyone. Next get some advice, even if not 100%. Robert Pepper, 4xoverland and John Cadgon. Never trust a salesman. Also, the off roads pick vehicles for a reason. Next, have a slow down. Do not worry. Just change a fix it.
Many thanks, I appreciate your comment, John
I know there people who knock. But I hope you think like this, a family sick, you in the middle of nowhere. Needing a part. Would you pick a vehicle that you do not know if you can get the part. Or a vehicle that you can find many of, many parts. Your family member might need you to save your life. You are going remotely. I was involved in NATA vehicle testing.
I’ve had the same sort of issues with RAM Trucks Australia and my RAM1500. Spares coming from the USA, no manuals or electrical diagrams for Australian remanufactured vehicles. I’d be surprised if BYD and Tesla were not any different.
I took your advice, my PPF arrives tomorrow...
Just take your time it's a fun job and don't worry if there are a few imperfections. They seem to disappear after a few days. John
Ive been waiting for this
Thanks mate. I was considering this but after watching your vid I’ve changed my mind. I just can’t deal with that BS. I’ll stick with Toyota for the time being.
Let’s appreciate what INEOS has accomplished; they made an even less reliable Land Rover. That’s huge. I’ve never experienced a vehicle losing power steering! It’s been a thing forever. It’s like the power door locks on a new VW failing. How do these companies manage to make things that have never been a problem such a problem? Software is the Lucas electrics of the 21st century.
Surprised. Nearly all of the points that you offer were points highlighted in interviews with Ineos principals (access to all technical documentation, simple key, ready access to spare parts and dealer support). Plus the "ease" of servicing.
Hi John, thanks for the content and real-world reporting of your adventures with the INEOS Grenadier. I’ve been watching your videos for a couple of months now as I have a dream of owning a Grenadier and exploring the Aussie Outback one day. Your experiences, despite painful at times are key for INEOS and the overlanding community to learn from. We shouldn’t forget that everyone has to start from somewhere… Therefore, I won’t entirely judge INEOS on what they’ve produced so far, but I will be interested in how they approach all of the things you and other owners are reporting back to them. Keep up the good content, and safe adventuring! Subscribed.
Thanks for the warninbg,,, Itll be interesting to see / hear Ineos's response, if any.....
I do not think there will be a response. They should be called "The silent company" or the "Ghost Company" the problems are not new and Ineos is completely silent!!!
I was really hoping this kind of thing was not going to happen with Ineos, however these kind of issues were predictable and what I worried about when ordering. I hope they sort these issues out as more people buy these amazing vehicles. As much as I wanted to believe the hype Ineos was putting out I just couldn’t and ended up cancelling my order in favour of a rubicon, so far so good and I saved 50k
I worked out very early on that Ineos were full of bull. I cancelled my order. Your power steering does not rely on electricity or electronics for a start. In many cases they chose the wrong dealerships, probably out of desperation. Large car dealerships have a high turnover of staff, so training is ineffective, are expensive due to high overhead costs and have a total aversion to stocking adequate and in some cases any parts. No matter what the claims, todays vehicles are very sophisticated and will require lots of labour and the skills which most will lack, to repair things that go wrong.. As soon as they chose BMW for the engine I knew that parts would be expensive but they are taking the p with the prices you mentioned. Personally I finally bought a Ranger ute which is a known quantity, gives value for money, reasonable parts prices and due to the volume sold, eventually better parts availability and service choices. Not perfect by any means but does the same job for me, including regular heavy towing. I hope current models have tougher rear springs though because my ten year old Ranger broke another yesterday, which will make a new one the seventh fitted since new. It’s only done 85,000 miles and has the one ton load rating.
Hi Mate, it’s always a good idea to have you centre diff-lock engaged when attempting sketchy areas. Then you can lock you rear or front diff-locks as required. There is a good rundown of how it all works on the Ineos on the YT channel ‘Dave’s Ineos Grenadier’ vid ‘Getting to grips with your Grenadier’. You don’t know what you don’t know until you know! 👍
Thank you, I appreciate the advice. we never stop learning. Cheers John
Agree completely with your disappointment of Ineos themselves. They have won a very loyal following but don't seem to acknowledge this in any way.
This is an eye-opening and concerning video
Hi Mate. Being a uk Agent. All ur problems are the same or very similar to ours customers. It's very frustrating because the vehicles are good, solid trucks. Ineos are getting here but it's slow work. Hang in there!!!!! Dave
Thanks Dave. I agree it’s a great vehicle and I love it. I think Ineos actually heard what I had to say and I am sure they will do their best to improve these issues. Thanks for watching. John
Try tub liner on your steps
John, I saw a youtuber’s review recently where he criticised the ‘lump’ at the left foot area of the driver’s floor. What’s your view about that?
What is the PPF You applied? Great video.
Got it from a company called Bushwrapz in Queensland. They mail it to you. Cheers John
Weird really. I’ve had three Defenders (still have the last one TD 5) and rarely any issues. Sure, one maintains them replacing parts (which are still easy to get) but not once was my confidence in them challenged. I would love an Ineos but I would feel constantly anxious going off road. No doubt, however ineptly, they’ll iron out the bugs but I do wonder why and how these issues arrive after millions of Ks testing. The only thought I have is that they needed to get it to market in which case they just assumed that real customers would, in effect, take over the testing. When the first Range Rovers came out they proved to be disastrous to the point of being ludicrous with the constant break downs, electrical issues, gear box failures etc. I had an early one and a much later one. They didn’t seem to have got very far. It would seem that an Ineos Grenadier, for the time being, is two cars. One that delivers in abundance and one that fails to deliver in reliability. But is not a Range Rover. They have no choice but to refine and refine and quickly or these remarkable off-roaders will join other failed attempts to create a Defender successor.
Can't disagree with anything you have said.Thank you for watching and commenting, John
I would claim, the key itself is not much different for "keyless access and start" and not. The difference is mostly inside the car. And you have to program all of the keys to the car because around the keyhole where you turn your key is a receiver that gets the info of the key and only then does the ECU enable the car to start. And if it's the same as the cars i have: the car only allows for 2 keys. So the lost or defective needs to be deleted from the car and the new one programmed in. (takes longer than with home electronics) And numbers make prices low. The higher the number of keys produced, the lower the price will be.
Wow INEOS are seriously taking the piss on parts prices. Lack of parts availability and a service network is really concerning and one thing I was scepticle of. Hopefully these issues will be resolved for INEOS owners but I'd be concerned doing remote touring with this in the back of my mind. Best of luck going forward. You could rapter coat the side steps Thanks for sharing
You can service it anywhere
@@australianmade2659 Potentially true But Ineos / Grenadier is a very niche brand / vehicle Not everyone has specific training on the Grenadier, and they aren’t familiar with it I’d presume that a lot of places wouldn’t work on the vehicle, for those reasons If u own a generic vehicle that’s been around for a long time, then getting it serviced anywhere, wouldn’t be very difficult Totally different situation with Grenadier
@@StephenFogarty2023 I accept that. I have have an independent BMW specialist who in my opinion is far more thorough than actual dealers
Yes that life today it seems. pretty much all issues resolved now😁. Yes thinking of the Raptor coating....only concern is it is a textured finish so it would not be just a touch up job. Thank you for watching and commenting, John
I had my door seal replaced, they told me they are a different part number so something must have changed. They are fine now.
Are you buying off ineos or is it the importer markup?
Oh what a feeling.....
Back in the early seventies and up to 1 January 1986, I owned and operated a Land Rover and Rover genuine parts business in San Diego, California. Many if not most of Rover's (which, as used here includes Land Rover as both the Rover motor car and the Land Rover itself were initially part of the Rover Company Limited's products prior to the advent of British Leyland a.k.a. B.L.), had prices well above those of much higher production vehicles built in the United States, France, Italy, and Germany. The basic issue was much lower production levels, and B.L. passing along higher costs to its retail dealers. I divested myself of my last "Rover" product in 1993 or 1994. I've not owned another foreign built vehicle since then. These days, and since April 2012, I've been driving a Jeep Wrangler Unlimited Rubicon, the "JK" Jeep Wrangler. This vehicle has been extremely reliable. No broken half shafts, no broken exhaust manifolds, no sagging springs, no broken speedometers or speedometer cables, and no oil leaks. My Jeep was manufactured twelve years ago next month. Believe it or not, my Jeep still has all of its radiator and heater hoses on it! I've followed the Ineos Grenadier's development via the Internet ever since initially learning such a vehicle was going to be built. Early on I thought "I'll buy one when the Grenadier makes it to the United States." I resisted doing so for exactly the reasons you discuss in your video. Low volume production, low volume sales, plus the fact it's an all-new vehicle without a history of what parts will fail and what their approximate working life may be in time and/or mileage. The 4-wheel drive rig my wife and I purchase next will be, without doubt, a Jeep Gladiator Rubicon. Thank you very much for your opinion in this video and an earlier video you made on your Grenadier right about the time you took delivery of it! I wish you the very best of luck with your vehicle. Inasmuch as you have a Grenadier and you love the vehicle itself, please continue providing feedback not only to your local dealer or the regional distributor in Australia, but ALSO to the Ineos Grenadier headquarters, customer service department, a.k.a. "the factory or manufacturer" itself. Be honest with them. Tell them exactly what your particular complaints and "issues" are. Give them a fair chance to deliver on the claims they made before the Grenadier went on the Australian and global market. Thank you very much for speaking up on your complaints about what should otherwise be an excellent vehicle! Andrew "Andy" McKane IV, P.O Box 166, Maunaloa, Hawaii 96770.
You needed to use the line from Planes,Trains and Automobiles - “if they told you wolverines make good house pets would you believe them?” You bought basically an exotic, very limited production car and believed Ineos when they said it’ll be exactly like a Prado when it comes to service. Anyone with experience with exotic limited production cars would have had almost the same thing with part price, part availability and service.
It’s not a supercar. Exotic? Limited production? Eh?
Not sure I totally agree with you but I get the gist of what you are saying. John
The key price is definatly over the top I have a ve commodore ss nd only had one key , We went away fishing for a week in our disco2 so I hid the key in in the house ,when nI went to use it I could not remember where I hid it . The ve has a different key system to the previous models so I had to purchase new keys from a lock smith , so far so good , now the car has to be coded to he keys not to much of a problem except that the lock smith ( the nearest one with the gear to do it )is 120 ks away , so the car has to go on a tilt tray or the lock smith has to come to it ,I chose the later as it was the least expensive option . So after all of that the cost was $800 . A bit expensive but the lock smith had a 240k round trip so I cant complain .$1200 for 1 key that has to be coded at the workshop , did they have a steel helmet with a narrow slit in it on their head.I found the key 2 days after I had the new ones coded
Good storey, it's always the. way isn't it. you find it only when you give up. I have finally given up although not much chance of mine turning up. Thank you for watching and commenting, John
If I had to wait a month for a part, I would be rejecting the vehicle, and demanding a refund, as it would constitute a major failure. You are far more patient than I would be.
So now the real situation comes to light . Reminds me of the early days of D3 , but the manufacturer could supply , which made it pathetic . 3 months for a diff was my wait in Oz .
Apart from the cost of the key!!! there are a lot of manufacturers that would be really proud of the reliability performance...
What a great car but unfortunately an all new model always carries a risk, not to mention an all new manufacturer. This is their chance to impress - I hope they do not only for you but for them in the long run as I would like to see them succeed.
Prices in Australia are about three or four times more than the UK. Not sure what the genuine reasons are. But when it comes to any main dealer wheels, they’re going to be expensive. I would always recommend any aftermarket brand where the size fits.
Ahhh didn't know you were in Bendigo. There's less than $20 worth of parts in that key....😡 It's always painful getting in on the ground floor with a new vehicle....
Oh the pain!!! I am just about over it now!! Thank you for watching and commenting, John
@@cannyoutdoors Funnily enough Ronny Dahl just got one this week to long term....
Mate, If you got yourself a 4x4 tilt tray that Ineos would go anywhere.
Good to see you still love your car. But, and i am not a landcruiser fan, dealt with far too many in the mines and off road. But you are probably better off with a cruiser. You can get parts all over the place and there is dealers everywhere.
So far everything you are mentioning is normal in the USA. Manufactures dont readily make any factory diagrams or schematics to the public. Also the key thing, wheels ect is normal from dealers in the USA. So if in Australia its different, you are lucky! I think dealer shops and mechanics in general are hit and miss. I just work on my own stuff until i cant. I generally have little trust in most people working on my vehicles. Example, soot sensor replacement quote was $1400 on my cummins, did it my self for under $400. Took me longer to bust the old sensor loose.
Some are saying get the new LandCruiser. They have stopped the production due to engine issues we all know about. One being severe oil usage.
Hm, I received my Ineos Grenader Diesel Fieldmaster in 1st week of October 2023 (Built last week of August - initial series) Now 4870 kms on the odo. Received the software update prior to delivery. Issues were only sticky doorknob on LH side / LHD . Some ceramic fluid did the job. - I had once a strange warning message cause by humidity. This was all I had til now. The vehicle is used about 40% in forest paths, gravel, dirt road , grasslands. Thats it. Works as intended.
Great to hear. Enjoy. John
Share your experience after 40k. You will face another reality.