Bad Cashier at Ross
2018 ж. 4 Там.
77 414 Рет қаралды
The Attitude Cashier was very rude and keep throwing the customer’s clothes in the shopping bag because the store was almost close by 11:30pm on Tuesday July 31st 2018. He did not tell his name when a customer asked him. He works at The Ross Dress For Less in Gulf Gate plaza on 6569 S Tamiami Trail, Sarasota, FL 34231.
If you know retail. You feel every grace movement and sweat coming out his body. You also know how much emotion and frustration he is holding back.
@I am the Best bro I work at a retail store similar and trust me when I say this, it’s very fucking deep, high labor for and terrible costumers for $11
true
Facts
Yep, 100%.
Accurate as fuck
To be fair people who show up right when the store is going to close are kind of inconsiderate
Yes it is but that don't give the cashiers the right to be rude to customers.
@@kubotaman85 ya it does come back the next day and don’t be a bitch
@@kubotaman85 I can agree but they set the tone when entering right when the business is about to close. That’s rude in itself and you’re keeping the employee back from leaving and making their way home. They’re human too.
@@kubotaman85 I don't see him being rude he just putting it in the bag ;-;
@@leilaemmanuelesanchez3871 He's literally throwing the clothes into the bag instead of folding them and placing them in the bag neatly
Let me help everyone out. He's getting timed. Managers will berate him on Monday if his score is not satisfactory. Plus, he's probably dealt with countless scammers throughout the day. THIS IS EXACTLY HOW ROSS TRAINS THERE CASHIERS. Wade it up & throw it in the bag.Feel free to send your feedback to Ross like it says at the bottom of the receipt. Guess what will happen??? Nada. All they care about is the bottom line. Poor guy makes barely makes minimum wage, but needs to greet guest with a pleasant attitude, clean, bag like a slave, handle all returns (check to see if their marked down, mark them down, hard tag them & return them to the correct place), make sure to walk the shortage highway, in order to prevent theft (which company will NOT DO ANYTHING about) deal with poor management, customers who are horrible & try to feel great about where they work.
It's just a job while someone is in school, it's not a career for most people
First rule never treat people like that even if they bad , it reflecr who you are and no one respect you, u can gtfo with your attitude
🙌🏾🙌🏾 my personal best was surprisingly 134% cpr
@@candyrain5723 Really ? How did you do that ? Seriously how did you accomplish that , because no matter what I do I"m stuck at 86 and due to that only get 17 hours a week.
Noreen Rana that’s one thing that sucks your cpr will affect your hours. But the one thing that helped me raise my cpr was calling the next customer as soon as you ring the last item it keeps you moving as well as the line and organisation is KEY ☺️ hope This helps
Okay, I don't know what caused that man to have the "angry" look on his face. But I do know, you shouldn't be bothering someone for having a rough day as you can tell. Also rushing to throw clothes into a bag, doesn't make you a bad cashier.
Just cause some looks angry doesn't mean anything he has a serious look on his face I think not an angry look. Also alot of people use anger to be more productive it's good for focus.
@@danielwolfman3052 or that man could've been having a rough day- either way this cashier isn't bad at their job.
💯 agreed.
@danielwolfman3052 agreed usually when I'm dois something I'm focused on I kinda look angry
Right the nerve talking about what’s your name 🤨I saw a comment saying they’re trained to throw the clothes in that way bc they’re being timed I’ve worked at McDonald’s and we were timed so if that’s true I definitely see why they’re probably annoyed they most likely have customers tryna use that crappy job against them bc they think it’s rude
He throwing them in bag with passion😂😂😂😂🙌🙏🙏🙏🙏
This is one sided I want to know what happened to make him mad. Hes trying really hard not to say something. Yes he should quit aggressively putting them in the bag but I get the feeling this was started by the customer . People walk all over cashiers. Also Ross tells employees to hurry and put it in the bag, you actually get in trouble if you fold them because it is time consuming.
There’s a big amount of customers who come in to a store and will messily rummage through shelves and racks,leave their trash anywhere and everywhere, let their children open packages without the intention of purchasing, try on loads of clothes and won’t even pick them off the floor or hang them back, and more. All this in their eyes is “our job” but then they wonder why these employees don’t have nicer attitudes. After a while, those hard working employees are too tired too care and have lost faith in humanity. I feel their suffering.
It is the employees job to keep the floor clean and tidy. If they can't be nice to customers then they have no business working in customer service
@@kubotaman85 I can tell your broke
@@Ryan-yd7hj Being broke or rich has nothing to do with it. If you can't be nice to customers then you have no business working in customer service. I get it that people might have a bad day but you leave your problems at home not at the work place, I work as a cashier and I'm friendly to my customers and I help them find things if they need help. It's all part of the job of being in customer service. I've even had people think I was a manager with how super friendly I am. I work in a store where we have to keep the floor picked up by picking clothes up off the floor and make sure there aren't items on the floor posing as a safety hazard, ring out customers, take care of returns and make sure the trash is taken out by the end of the night. I sometimes even sweep the sales floor and run the floor scrubber when needed.
Ikr i fix up the queue line and the next time im there everything is in the wrong place
@@kubotaman85managers pet
Work at Ross while in school, I am a cashier; I would be absolutely PISSED if someone recorded me like this. He was nice enough to keep going, I would’ve refused their fucking service. Smh
Exactly
Um he’s not being rude we’re timed on the register. You’re shopping at a discount store you want nice and neat folded clothes you go to jcpenny
Na his being a catty bitch
Still no excuse to toss the items into the bag
@@kubotaman85 what do you want him to do then? Fold them neatly and put in the bag.
@@Turboman-kx7cc That's what he is supposed to do. It's part of his job as a cashier. How would you feel if your clothes were wadded up and thrown in a bag? Wadded up clothes thrown in a bag causes wrinkles. It only takes a couple seconds to fold it neatly and put it into the bag neatly.
@@kubotaman85 not really, this isn’t JCpenny or Macy’s. It’s a Ross store. Cashiers at Ross actually get in trouble for taking to long putting items in bags. He probably would have gotten scolded by his supervisor if he folded those clothes. This is also a person who gets paid only minimum wage so I can’t really blame the guy for tossing the clothes in the bag like that if he’s being recorded for just doing his job and being antagonized by the customer for bagging the clothes quickly.
I’m 100% team cashier on this one.
Hes actuslly fast af.
broklyn bokablin I bet his CPR is high that’s all Ross care about when it comes to cashiers anyways
Yup. Lmao cpr is all that matters. Fucking clowns running ross lol
😂
I’m pretty sure Ross times the associates on the registers, so he’s probably just trying to keep a fast paced and got yelled at for taking his time and has to work on his scan and bag to be quick
You should probably stop thinking these associates are mean, retail is hard, Ross has associates timed on scan and bag and how fast they call next customer forward. You get written up if your below 95. You have to have quick scan and bag. It looks like he’s doing his job right, but did he greet you when you came to his register?
That is most probably the case, associates must be quick with their scan & bag
Rissa Helene I totally agree with you 100 percent love cause I work at Ross and got written up today for being too slow so I might just start using his tactics lmao
@@rissagotvideos09 you have a choice to be nice , you acting like you a fking god
angelles carter don’t do what he did because he seems like he’s scanning multiple items and then bagging, you can actually fail that way. Scan, and bag as fast as you can, that makes up most of your score.
i don't care, he's probably having a bad day, work a day on retail and you'd be the same or with a worser attitude than his lol
Your so right, one day I was smiling having great day, next day I'm pist off all day ,it's like one bad guests just sets u off as fire 🔥😂🤣😭
That not how life work
You're supposed to leave your personal problems at home. You don't bring your problems to work with you.
@@kubotaman85 oh hush, nobody is perfect and people have bad days. I doubt there are many people working for 40+ years and everyday is sunshine & butterflies for them.
@@BobbyP598 You don't bring your personal problems to work with you. You leave your personal problems at home. If you have any issues that you need to talk to a manager about then that's what the open door policy is for.
He was likely on his feet all day! I’ve worked retail, you don’t get to sit down. These people had all day to shop yet they decide to shop until they get kicked out, ridiculous! Shame on them! 😡
If a customer walks into the store one minute before closing, Ross will let them do their shopping and take their sweet time, and guess who has to wait for them till they're out of the store
Exactly I use to work at Ross.
That and fast food too
You really cant complain about this unless you work at retail
I have been working in retail for almost 19 years. I've dealt with every situation.
@@kubotaman85 wrong you moron
Ive been working at ross for a little over three years and you get FED UP with how customers treat you i have GLADLEY snapped at a few customers and every time they come in they know not to try it with me anymore 😂💁🏾♀️
Same here
Same
Yes they record the associate and say they are rude but why are they rude? what reason was behind his behavior. A person isn’t just rude for the heck of it..
by BREANNA RANGEL that’s a lie
by BREANNA RANGEL mmmmmmmm idk about that.
Because this place treats you like shit, your treated like shit by customers all day long - just so you can get "lower prices" on worthless shit.
@@mroseborough lmao bullshit you have an ego think u right and treat other people like that no one wonder u work at macd
That's most definitely a lie
This is what happens when you go shopping at a retail store right before closing. Minimum wage doesn’t pay enough to deal with all that comes with retail
We all start out working minimum wage. If you can’t swallow the shit, quit. I was working minimum wage at a fast food restaurant three years ago. I left after a year, kept moving my way up and learning higher positions in the restaurant business, and now I’m a line cook at a restaurant, and more than doubled my pay in theee years solely with on-the-job experience and job hopping.
@@guyincognitoe totally agreed
He’s literally rolling his eyes at the customer at one point like fr? If you work retail you need to have more of a backbone and still be nice even when people may be rude or even if they mistook you for being rude simply get a manager and “kill em with kindness” is actually more fun that way too.
Being a cashier is not easy job. You have to keep the pace or else you won't ended up getting all the customers lined up waiting for transaction. Asking a question should be quick and simple so we won't interrupt their job.
If the store has multiple registers then the clerk should be asking for help in getting more registers open
@@kubotaman85 all these department stores like to have 1 person at the register so they dont have to pay their employees
@@radar_the_fox still no reason to be rude to customers
@@kubotaman85 wrong you moron
mans was literally doing his job 😂 why this customer so soft for?
People have taken this "customers always right" thing to dumb levels, cashiers arent there to be your friend or buddy, they're there to ring you up. Theres a lot of lonely people in the world who go to stores to make friends with the people who work there, and that aint their job.
Also recording them is invasion of their privacy if you have a problem speak yo a manager or cooperate their is alot of cameras in Ross that will see what is going on no need to record. This video tells half the story so maybe the customer is right maybe not.
There is no expectation of privacy when you're in a public place
Fast and efficient! True Card! Great job!
Absolutely BASED
hehehehehehehe
Deserves associate of the month lol
YES! That CPR score is FAST! E for Efficiency
Jessica H definitely
Nowadays Ross close at 11:30 or midnight. Like why could you possibly be there so damn late? Haha
Mine closed at 1 am before COVID
Corporate greed, thats always why.
Until dude video went viral of him quititng dds and complaining about the midnite hours..so now ross decided to take the closing to 10:30
We close at 7pm sharp. That's when the mall closes.
Fast cashiers always be blamed for being mean.
Y’all just want to judge. But the world is contaminated by rude people( customers ) that believe they should treat an employee like trash only cause they in a bad mood. Sis, the amount of stupidity in the world is amazing. People arguing for prices cashiers don’t even assign, people throwing money like He’s/she’s doing us a fucking favor. It’s a job, we’re not their slaves. Respect is the base of good communication but If you don’t give, don’t ask for it either:)
If u cant keep up , then dont go to work
I have no respect for rude customers and have zero tolerance towards them
When you deal with mean people day in and day out while working front line customer service, it changes you in a negative way even when we encounter nice people. We should be more understanding of customer service representatives, he didn't seemed rude at all just working quickly like his boss demands.
I agree
I'm a cashier too. I honestly dont blame him. I work 8 hr shifts and at least half of yall customers piss me off so if I dont seem perky by the time I see you its just not a good day
So this makes you think you can be rude to innocent customers? That’s why I use self service bcoz cashiers nowadays are total assholes!!!!!
He’s there to get the check lol
Not mad,fast
Honestly he does not look rude at all. I'm sure you did something to him to make him very upset. The customer is not always right and this is a perfect example. How about being nicer to retail folks rather than complaining. People have seriously nothing better to do than antagonize people.
Working at Ross you are timed on EVERYTHING from the bagging to the amount of time spent ringing up to the time you ask for the card to how fast you ask for form of payment and call next in line. I don’t think you understand how HARD and draining this job is especially if this man was just having a rough day and wanted to not go BELOW 100% that you HAVE to be at you get scored and if you don’t meet that you get told your horrible. And we DO NOT fold your clothes for you because we are timed on that too :) I hope you find grace in your heart to take this down this man trying to hold it all together with your probably million items ALL safety tagged in hard places to get off. Dosent seem like you’ve ever worked in a zoo or retail same thing you customers come in acting like animals destroy everything you touch move shit in random places cuss at workers etc ITS DAMN STRESSFUL and it’s because of people like you people ain’t wanna go to work very immature of you.
That’s literally me on the inside but I hide with a smile and tears
His manager freshly chewed him out about his CPR score. We're timed and their metrics are about impossible to meet, so most of us decide we're going to somewhat fold clothes then bag, because we'd rather not have angry customers. But seconds count, so you know, every second we're folding and making small talk, corporate is taking away our payroll hours, and our boss chews us out over it.
Poor guy. Something must have bothered him. Why are you providing the location of the store?
Can't decide whats worse; a slow cashier with a decent attitude or fast cashier with a bitter attitude.
Why does it matter? They're there to ring you up and get your money to you correctly. Not blow you. If you need a friend or a therapist go get one.
Either is worse. This cashier is on timed so he have to do quickly or being scolded by his manager
To the person that decided to film, you don’t just do that without a story. I’m banking on that person filming Karen’d the hell out of him and then play the victim card. Also, worst misleading title ever
If you like angering people and recording and shit you should be careful lol. I saw a dude get laid out in front of his family by a walmart worker because he was doing this. A lot of retail people bottle shit up so be nice and go on with your day.
That’s not being rude or disrespectful, that’s you’re typical employee. If you want better service, you’ve got to pay a little more.
That is not a bad cashier. I work there as a cashier and Ross time their cashiers. If they are not meeting the percentage they get a telling off from management and threatened to fired. Also they're also dealing with all types of people too.
If you work in budget stores or fast food restaurants. I salute you for having to deal with Karens laquishas and Juans
I don't think he's being rude so much as he's trying to keep his bosses happy and speed up the transaction.
You’re shopping near close (check description) you don’t know if he’s been there for 2 hours or 10. You’re just an overly sensitive shopper with bad timing, he’s doing his job; calm down, Karen.
Mentioning were the exact place he works is probably not legal especially when you're putting a bad image for the guy, and I mean, you came super late so he was fast
Its basically doxxing. He's giving out info about him & his workplace
it's the work environment that has caused him to be like this. he is trying his best to remain professional. I worked at ross as a cashier myself and management tells you to bag clothes as fast as possible. He is also timed and that gets tracked at by management which cashiers get harassed for. This was a dick move to record him like this. it's just clothes. it's not like he was throwing around electronics.
I'm working in Ross as well, they check how much you spend in each part of the transactions (is called CPR) and if your CPR is low they don't give you much schedule (max 10hr/week). I dont think he is rude but you are! you give bad comment about someone who is trying to survive. dont expect everyone greet at you like the times you had in your daddy house, WELCOME TO REAL LIFE!
Shout out to anyone who has ever worked retail.
He's probably the manager & needs to close down the registers 😂
I think he’s great and funny af. It’s Ross Dress for less ffs!
The title should be corrected to Bad customer at ross. 🤣
Dude, nobody is perfect.
Lol do you seriously think that just because you press the record button it means that we’re gonna take your side. We don’t know what happened before this video was made🤷♀️
Unfortunately, you seem pretty rude to be standing there with a camera demanding to know his name. You didn't show what led up to this, but your case is weak and petty (especially at a discount store). Try making better use of your time. Haha
🤣🤣🤣 I laugh every time this happens. I went from working at Sears for 3 years, till they went out of business, to Kohls for 2 year, and then to Ross and found out real quick that if consumers want those brand names at cheaper than second hand store prices, then they will have to sacrifice a tiny bit of customer services, like folding (not allowed) and taking items out to customers vehicles (prohibited). And don't try asking in depth questions about our products either...we are a discount warehouse, that buys other warehouses full of products. Yeah, we often get stuff from the same companies, but we are not in the loop as far as what we will get when. That's why it's called the treasure hunt! You never know what you're going to find!
I'd be upset to having someone shove a camera practically in my face, we're not animals in a zoo that you can just get up close to, have some respect.
Ross employees are actually not required to fold clothes when bagging them
Yes they are if the customer requests it to be folded
@@kubotaman85 Not from what my manager told me
@@blankearth5840 Then I would tell the manager to take the job and shove it and walk out. No wonder Ross stores are going out of business. They don't give a damn about customer service.
@@kubotaman85 wuss
@@ralphtechcoffeusa3884 It literally only takes a few seconds to fold the clothes and put them in the bag neatly. If a customer requests for it to be folded then they have to honor that request.
my boy just tryna get his CPR up🤦🏻♂️
I must also mention, I notice from your channel you are Vietnamese...um, nail salon workers are some of the RUDEST people ever!
No kidding!
Yeah they talk shit abt you in their language
Personally I don’t mind if any clothing store doesn’t fold or bag my items neatly. In fact, sometimes I tell them to just ball it up in the bag cause as soon as I get home it’s gonna get dumped out on the couch or bed. I take it that customer wanted a smile and a hug from him too?
If you don't mind then that's your choice
@@kubotaman85 yes my point exactly
Had my first day a couple days ago. We HAVE to scan and throw it in the bag. It’s a discount store, what do you expect?
So where is the rude cashier?
Leave him alone lmao. Ya'll are actually dumb if you get mad at him for that.
That's definitely the manager 😂
How convenient that you edited this video down so we can’t see what kind of DBags you were to this guy and then stuck a camera in his face and posted it to KZhead...take this down
Lol the description just gives away like his social security # and home address
The way he just tosses the clothes in the bag like that... it's amazing none of them shattered.
It should be illegal to record someone and post them online without their permission I would be not okay with being on KZhead after someone acted crazy NOT post how they act and only put their calm response after acting stupid its always so one sided
Ross employees get paid to have fast transactions not for folding and putting them in the bag. They are timed and have to be in the 100% range or more if not get fired. And he probably doesn’t speak English
I hope your clothes didn't break
I'm a sales associate at Burlington and I understand how it feels working in retail and a cashier because I have five years on cashier, and 11 years of retail. Dealing with rude ass customers coming in and out with attitude problems and messing up the store not caring about how hard retail is. I would be pissed off too. I would always keep a straight face with a smile on my face at the same time im cussing people out inside of my head.
The person behind the camera is probably the only drama Queen aka Karen.
I put clothes in bags aggressively too but it’s not on purpose. It’s just how I bag it. I don’t do it because I’m mad or rude It’s just how I’ve always done it. It makes it quicker for the customer too I’ve never had anyone get offended over it
Leave workers alone.
I would be pissed if I was doing my job and some guy was filming me too
Ummm just to let you know nobody here is being rude I worked at Ross and we are on a timer and one of the things you gotta do is provide customers with a quick checkout experience. Please get educated before posting this crap.
Shame on you for uploading this. You're the reason retail workers are miserable.
Where's the bad cashier? Did he curse at the customer or something? I don't see anything wrong with this guy... 🤔
Exactly. He looks like he's doing his job to me.
You get timed at Ross and he looks like all the other hard working employees at Ross. Under paid for all the work they do
You are a terrible person if you show up at a store an hour before it closes.
He’s badass
you thought you ate🥴, leave him alone
Working retail is hard I’ve met almost every Karen in the book young,middle,older age. Middle age Karen are the worst though
Honestly, I worked as a cashier, but it was because I was very busy, and I was in a bad mood. The customer, then gets up, and then gets angry at me, (for me just doing my job.)I have no idea what to do.
I like this guy. I hate going to kohl’s and they fold everything and all. Listen ! Just throw it in there , I will take care of it later lol. He’s quick
Imagine posting this thinking people were going to side with you 🤣 I go to Ross all the time and people do this and more. I don’t go filming them. Retail is hard, dealing with customers all day is hard. Just say thank you and go about your day.
Omg he’s working leave him alone lol
😂 I like grumpy people. Leave the guy alone, good grief. People record too much.
Know this feeling you are being timed at the register. Most customers don't realize that .
Wow you camera person have no life quit harassing people at work and mind your own business and get a job and you'll see why he's mad. People nowadays with these smartphones have no life
Wait, what did you say before asking his name? Maybe you upset him :)
I can’t tell you how many times a customer will be rude af and still expect you to be nice back. Sometimes we’re already having a bad day before you get there. Please don’t make it any harder on us so it’s not hard on you too. It doesn’t take a lot of effort to greet, answer a couple of questions (ex: if you want a bag, for of payment, etc.), and be on your merry little way.
I died at 0:53🤣😭
This seems like it was uploaded with the intent to get the internet to put him on blast virally. I'm sorry that him throwing your clothes in the bag made his attitude detectable to you but that's not enough to spark outrage. Just because he got you in your feelings doesn't mean the internet is going to help you get revenge.
I don't know about the title. I just see a guy trying to get stuff done. Maybe he's having a tough time? Bad day? Everyone has a bad day. I understand that there's ways of dealing with anger and frustration. I don't wanna make the judgment on how people should deal with their emotions. As long as he's not being physically violent or shouting. He's throwing the clothes in the bag, buuuuut it's really no big deal to me at least. As if I don't throw my clothes on the floor/bed every day 😆
What's he doing? Put the camera away and get over it.
Nah that is a great cashier ...you know give him a break, a snickers , everyone has it rough
Lol!🤣🤣
In his head he like I could be in the back slurping down noodles on the floor 🤠
Girl you went there to get discount brand name stuff. That’s Ross’s policy and it’s totally on YOU
I can relate to this I used to be the manager at Ross and we have people coming in around closing time, they would have two carts of clothing and it would annoy me so much and it's rude.
some retail workers need to clock out at a certain time or they can get an infraction, or they gotta close the registers down cuz its literally almost midnight. Try thinking about how retail workers feel or go work in retail before you complain for "bad service".
My man is the only one working tonight. Everyone else called off bc the know dumb/rude ass customers are coming in today.