I recently purchased one a few weeks ago this video is great on helping me get it set up but you should also make a video on the controllers throttle gears brakes etc explaining that for people that have never owned a e bike . Oraimo should do that ASAP
@arthursutton24926 ай бұрын
Thanks for your feedback! Replace the controller: drive.google.com/file/d/1Tjvdo1mGC1ZhN_rSFVRCRHv2SoyTpJ-H/view?usp=sharing Brake adjustment: drive.google.com/file/d/1qVRQVnd6-BxUODOEPpKo68bXaJcPdDVD/view?usp=sharing
@oraimoEbike6 ай бұрын
Looking forward to my first ebike. After a lot of YT videos, I purchased the Oraimo Scrambler. Passed on Lectric, Aventon, and Ride1up. I liked the belt drive on the Evelo Dash but my wife would have left me for a $2,000 bike, lol. Maybe the Monster is next.
@andyp.42055 ай бұрын
Wow. New product? Looks nice. Love the color screen on that. Can't wait to see more details
@AquariumThoughts11 ай бұрын
Yeah, it's launched:), you can find more information here: amzn.to/3NhXsfx
@oraimoEbike11 ай бұрын
@@oraimoEbike Is there a way to override the speed limit?
@SergeyKosyrev10 ай бұрын
@@SergeyKosyrev Hi, there. Sorry we can't break speed limit considering the law and safety.
@oraimoEbike10 ай бұрын
@@oraimoEbike Picked one up for my son. Wish I bought one for myself. :) I got the Monster 100 for my other son as well. I like both Oraimo ebikes better than the one I got for myself. But yeah the Scrambler 100 has some power behind it.
@AquariumThoughts10 ай бұрын
@@AquariumThoughts Thank you for your support! Each bike has their own strength. I believe your son will like them🥰. You could join the facebook group to learn more and win monthly giveaway: facebook.com/groups/oraimoebike
@oraimoEbike10 ай бұрын
Disculpen una pregunta yo encargue una pero no prende segun su cargador que color tiene que estar conectada y desconectada ayudenme por favor
@JonathanGarcia-mp7ch4 ай бұрын
Hi, do you guys have a Chinese customer service?
@guangyizhang12564 ай бұрын
I've been searching for a fat tire for about a month now up until today I was convinced I was going to get the Avantrek fat tire, but I saw this and another newer bike that I've never seen the SENADA Drifter , both really cool bikes a bit more than I wanted to pay I'm wondering if the 750 watt battery is that big of a difference? Cuz the SENADA looks fantastic, and has a back rack and shock front forks. I'm really struggling trying to make a decision any suggestions would be great and customer service is a huge component with these bikes they're basically the same company and I see you're working for Oraimo, so getting an objective answer may be tough I do love this bike though
@JHOFF1119 ай бұрын
Hi Joel. In addition to the performance parameters, Oraimo Ebike also offers excellent customer service, including a two-year quality assurance guarantee and a 30-day price guarantee (www.oraimo-ebike.com/pages/pricematch). After-sales service is provided by a team of highly trained professionals who respond within 24 hours. You're welcome to join the Oraimo e-bike group (facebook.com/groups/oraimoebike). Many fellow riders are glad to share their knowledge and advice with you.
@oraimoEbike9 ай бұрын
I just got this bike amd went to cjarge the battery for the first time but I can't remove the battery. This video doesn't show how to remove the battery for the first time. I tried to insert the key and put it in position one but I still can't remove it. It seems like it's screwed in somehow but I can't get it unscrewed
@ForlornFantasy9 ай бұрын
Hi there, we prepare a video for remove and install the battery. drive.google.com/file/d/1ndELhfwvdVSdSFV-PCkPrGVrq1nAibDV/view?usp=sharing Hope it can help you.🥰
@oraimoEbike9 ай бұрын
What's the security of the bike... Can it be trackable if stolen?
@salihundatsu10426 ай бұрын
The bicycle serial number is unique and only the customer owns it. The serial number is located under the bottom bracket.
@oraimoEbike6 ай бұрын
No, If you mean electronically. You would have to invest in a tracking system for that.
@1JacKaL19846 ай бұрын
Can I attach a dog trailer on this bike?
@ahhhhhderf14 ай бұрын
Sorry, you can't.
@oraimoEbike4 ай бұрын
what’s the proper way to lock this up onto a bike rack
@iamgood85586 ай бұрын
For the operation of the rack after installation, please view this video drive.google.com/file/d/1X1BQznaUT4yy629b4-g_z4lIB1YScsgU/view?usp=sharing
@oraimoEbike6 ай бұрын
Ive had this bike since July...I have a master lock... The chain that's covered in a plastic protective covering, just to give you an idea.....I put the chain through the small triangle hole that is attached under the seat and frame of the bike (@ 3:32)and lock it to a bike rack.
@1JacKaL19846 ай бұрын
How can i change the units from miles per hour to kilometer per hour???
@aliubisiriyu81456 ай бұрын
We are very sorry that changing the mileage unit is not supported for the time being. We will give your feedback to the product manager for improvements. If improvements are made, we will inform you as soon as possible. Thank you for your support of our brand~
@oraimoEbike6 ай бұрын
@@oraimoEbike ok takes. I anticipate your response. Help follow up with the product manager.
@aliubisiriyu81456 ай бұрын
Does anyone answer the customer service phone? Tried calling a few times now but no one is picking up. I have a question about my recent purchases.
@Ghosting6199 ай бұрын
Hi, the service phone available in Business Day 8:30-17:30 PDT. You could also send your questions to help@oraimo.com. Dedicated staff will assist you.
@oraimoEbike9 ай бұрын
@@oraimoEbikeyes I’ve tried calling within that time frame still not getting anyone to answer.
@Ghosting6199 ай бұрын
Do the e-bike ship from outside of United States?
@Ghosting6199 ай бұрын
@@Ghosting619 Hi I've double checked. Recently callcenter system is under maintenance and upgrade. The upgrade will be completed on 26th July 2023 and normal calls will be resumed. You can contact our official email: help@oraimo.com, we promise that we will deal with the problem for you within 24 hours. Thank you very much for your support and your understanding!
@oraimoEbike9 ай бұрын
@@Ghosting619 All e-bikes are shipped from US warehouses. Hope it can help you🥰
I recently purchased one a few weeks ago this video is great on helping me get it set up but you should also make a video on the controllers throttle gears brakes etc explaining that for people that have never owned a e bike . Oraimo should do that ASAP
Thanks for your feedback! Replace the controller: drive.google.com/file/d/1Tjvdo1mGC1ZhN_rSFVRCRHv2SoyTpJ-H/view?usp=sharing Brake adjustment: drive.google.com/file/d/1qVRQVnd6-BxUODOEPpKo68bXaJcPdDVD/view?usp=sharing
Looking forward to my first ebike. After a lot of YT videos, I purchased the Oraimo Scrambler. Passed on Lectric, Aventon, and Ride1up. I liked the belt drive on the Evelo Dash but my wife would have left me for a $2,000 bike, lol. Maybe the Monster is next.
Wow. New product? Looks nice. Love the color screen on that. Can't wait to see more details
Yeah, it's launched:), you can find more information here: amzn.to/3NhXsfx
@@oraimoEbike Is there a way to override the speed limit?
@@SergeyKosyrev Hi, there. Sorry we can't break speed limit considering the law and safety.
@@oraimoEbike Picked one up for my son. Wish I bought one for myself. :) I got the Monster 100 for my other son as well. I like both Oraimo ebikes better than the one I got for myself. But yeah the Scrambler 100 has some power behind it.
@@AquariumThoughts Thank you for your support! Each bike has their own strength. I believe your son will like them🥰. You could join the facebook group to learn more and win monthly giveaway: facebook.com/groups/oraimoebike
Disculpen una pregunta yo encargue una pero no prende segun su cargador que color tiene que estar conectada y desconectada ayudenme por favor
Hi, do you guys have a Chinese customer service?
I've been searching for a fat tire for about a month now up until today I was convinced I was going to get the Avantrek fat tire, but I saw this and another newer bike that I've never seen the SENADA Drifter , both really cool bikes a bit more than I wanted to pay I'm wondering if the 750 watt battery is that big of a difference? Cuz the SENADA looks fantastic, and has a back rack and shock front forks. I'm really struggling trying to make a decision any suggestions would be great and customer service is a huge component with these bikes they're basically the same company and I see you're working for Oraimo, so getting an objective answer may be tough I do love this bike though
Hi Joel. In addition to the performance parameters, Oraimo Ebike also offers excellent customer service, including a two-year quality assurance guarantee and a 30-day price guarantee (www.oraimo-ebike.com/pages/pricematch). After-sales service is provided by a team of highly trained professionals who respond within 24 hours. You're welcome to join the Oraimo e-bike group (facebook.com/groups/oraimoebike). Many fellow riders are glad to share their knowledge and advice with you.
I just got this bike amd went to cjarge the battery for the first time but I can't remove the battery. This video doesn't show how to remove the battery for the first time. I tried to insert the key and put it in position one but I still can't remove it. It seems like it's screwed in somehow but I can't get it unscrewed
Hi there, we prepare a video for remove and install the battery. drive.google.com/file/d/1ndELhfwvdVSdSFV-PCkPrGVrq1nAibDV/view?usp=sharing Hope it can help you.🥰
What's the security of the bike... Can it be trackable if stolen?
The bicycle serial number is unique and only the customer owns it. The serial number is located under the bottom bracket.
No, If you mean electronically. You would have to invest in a tracking system for that.
Can I attach a dog trailer on this bike?
Sorry, you can't.
what’s the proper way to lock this up onto a bike rack
For the operation of the rack after installation, please view this video drive.google.com/file/d/1X1BQznaUT4yy629b4-g_z4lIB1YScsgU/view?usp=sharing
Ive had this bike since July...I have a master lock... The chain that's covered in a plastic protective covering, just to give you an idea.....I put the chain through the small triangle hole that is attached under the seat and frame of the bike (@ 3:32)and lock it to a bike rack.
How can i change the units from miles per hour to kilometer per hour???
We are very sorry that changing the mileage unit is not supported for the time being. We will give your feedback to the product manager for improvements. If improvements are made, we will inform you as soon as possible. Thank you for your support of our brand~
@@oraimoEbike ok takes. I anticipate your response. Help follow up with the product manager.
Does anyone answer the customer service phone? Tried calling a few times now but no one is picking up. I have a question about my recent purchases.
Hi, the service phone available in Business Day 8:30-17:30 PDT. You could also send your questions to help@oraimo.com. Dedicated staff will assist you.
@@oraimoEbikeyes I’ve tried calling within that time frame still not getting anyone to answer.
Do the e-bike ship from outside of United States?
@@Ghosting619 Hi I've double checked. Recently callcenter system is under maintenance and upgrade. The upgrade will be completed on 26th July 2023 and normal calls will be resumed. You can contact our official email: help@oraimo.com, we promise that we will deal with the problem for you within 24 hours. Thank you very much for your support and your understanding!
@@Ghosting619 All e-bikes are shipped from US warehouses. Hope it can help you🥰