Alibaba’s keyless and cashless hotel is straight out of the future | CNBC Reports
2024 ж. 4 Мам.
1 791 440 Рет қаралды
Imagine skipping hotel check-in and walking straight to your room with a scan of your face. This could soon become a reality at many hotels in China and around the world. CNBC’s Uptin Saiidi experiences what the hotel of the future may look like and Alibaba’s ambitious plans for the sector.
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This hotel would be ideal for someone who doesn't like social interaction lol
U mean social interaction?
im an introvert with social anxiety its almost like i dont know how to talk or cant. im really nervous and awkward when theres other people around. i got red and sweaty
@@iamf6641 ok
I.e me
Social anxiety peeps, rise up (including me)
I don't feel this hotel quite right for vacation. It's more suitable for those business persons.
@ironshark123 aand if you feel embarrassed to talk with the hotel staff. I know there are many people who considering this when choosing a hotel.
@ironshark123 i like to go vacation but i dont want to speak with human to build my social anxiety
@ironshark123 yeah I know just saying, I just don't want to have a feeling that the cashier judging me for buying alot of junk food or appearance and annoy them for my problem, if u can't tell I'm introvert yes just being outside for a second could wore me out for day
@ironshark123 introvert would also agree with this hotel 🙏 taking a vacation in cosmopolitan city? Well, people are crazy about staycation.
For business people, is it suitable? Actually, I don't think so. Cuz the robots will be around them, perhaps something is located in the room, what you do isn't a secret, even if the contract thing. Although there's no device for collecting your data in your room, when you get the drink from the robots, the robots could record your facial expression and judge what happened. And in the future, your competitor could buy your personal data from the data company.
Imagine not having a phone at this hotel
if you're in China, you can't live without a phone. You almost can't pay for things without a phone. Cashiers frown when they receive cash lol
Watchdog my Dad complained about the government to his Friends and neighbors and coworkers all the time, nothing happens. When you lie, you lost your own integrity. Have you even paid a visit to China?
Watchdog In a funny way or in a disrespectful way？In China, showing disrespect to national anthem and flag is illegal, just as many other Asian and European countries. I didn’t find anything wrong here.
Fact lol you cant live there am a foreign student and my first few days i could not cope up with the place...i was almost going back to my home country lol
Hahaha....thats a fantastic comment😂😂
This seems kinda cool but if this is our future that’s really depressing..
Right
i don't think it's dpressing because you have to stay here for short period of time not your whole life during your stay you need peace and the next day you go out and start exploring the world your job done in the hotel
No jobs for ppl that will spend money in hotels or restaurants.
@@husnainwahla3696 more like it's sad as we do need human interaction
@@donnagonzales6056 agree with you but sometimes it's better to stay away from humans
Woah imagine if your phone's battery dies and you can't even order food 😓😭😭😂
Thats what Im thinking. Some time I dont really want to have phone around. What life will be without cellphone.
China has shared phone charging stations in most restaurants
Aeng Lish You old people can live on a farm
@@stc2828 I concern more about data privacy. Your identity can be stolen. But its ok you think it's convenient and ok to have your info flying around.
It's for exactly that reason that in Beijing I don't use my phone for the subway but keep using my card instead
Currently theyre saying: ''the immigrants are taking our jobs'' soon it will be ''the robots are taking our jobs''
Robots taking our jobs is what Andrew Yang have been talking about. #YangGang
@@helsinki ayy a fellow YangGang!!!
THEY TOOK OUR JOBBBB! DE TUK RR TERRR
252laylow it’s already happening😂
@@heldscissors4132 Right. It's already becoming that way with fast food and factories.
A world so connected yet so disconnected at the same time.
Next big thing: Humans dating Robots
oh wow
I prefer that
Or robots dating robots
Mongloid is the future
Christian Burns Whaaaaaaaaaaaaaaaaat! Wer is the world goin!
Why does this make me depressed about the future lol
Why??
It is depressing
because we are human and need humans
We are living in the video game Detroit become human .
Same because I love cash:(((
Pretty for a start. But once more hotels start doing the same, life would be lonely.
It's already lonely, go on a date and the person you are with is tapping away on their phone, look around you and everyone is doing the same, people aren't living in the present moment but lost in cyberspace.
@@t1000v20 if your date is in their phone, you should drop them. Not everyone goes on their phone during a date, only the bad ones are
@@BanditLeader lol true
@@BanditLeader It was an example bro don't take it literally lol. Just saying most people's heads are in their phones
@@t1000v20 and as i said, if their attention is the phone and not you, they are a bad date
Taking picture with makeup on, then Imagine getting locked out without make up on and it doesn’t let you in !!
Amy Utube 😂 😂 😂 u made my day 🤣🤣🤣
or you take your picture but you have a twin
😂😂😂
chinese facial recognition tech is the best in the world
Then stop with this make-up bullshit and accept your natural look. I can´t stand women who apply so much make-up on their face that you literally wouldn´t recognize her without it!
i love this concept. It has nothing to do with being anti-social, but everything to do with total convenience. I'm no stranger to hotel stays, and I always find it a bit of a hassle of having to check-in at the counters. This new concept just saves time and move things along. Imagine how convenience this is if you're a traveller, and you arrive late at the hotel, and you just want to check in quickly so that you can rest.
"Deletes the facial recognition data after your stay" - hahaha, yeah right 😂😂
*sells it to facebook*
Hilarious 😂
when apple makes a claim that they won't store your fingerprint or face people don't doubt it at all but because its a chinese company its untrustworthy... hahaha i get it! bias at its finest!
EXACTLY
@@NO1xANIMExFAN I distrust all corporations, Chinese, American or any other nationality.
So Mark Wahlberg can open Matt Damon's room?
Maybe maybe
Lol
Asking the real questions here
Lorenzo Miguel, Does Mark wahiberg, look like Matt Damon? I wonder if you can differential between Mark wahiberg and Matt Damon? 😂😂😂😂😂
@@kamwaichan8048 i don't think they look alike, but alot of ppl get them mixed up. It's a running inside joke even the actors themselves know about.
I feel like humans will divide into two parties in the future, one loves the idea of letting technology control their life, another will retreat to embrace the nature and even give up using certain technologies.
Sucks that something like this would take away a lot of jobs
I think it will also create some. The robots they are using will be developed somewhere that requires staff and their repairing or whatsoever. Moreover, updates and application developers. But it will switch the jobs like people with regular skills can do these hotel jobs but for the tech jobs skills in required field will be used.
Chinese people have way higher grades so it actually is a form of efficiency while giving way for more high pay jobs
Thats something thats going to happen in our future. If more robots are created and stuff run automatically a lot will lose their job. They all have to learn interaction with robots and to that education will be needed. Its actually the best thing for the chinese that they could loose their jobs now and learn how to interact in the future
@@cutehorrer But that only makes jobs for higher educated people. Regular people still exist even if China is testing very highly. This will create a disparity between those who have education and those who do not.
@@cutehorrer some not all, most people, especially the poor, cannot become a robotics engineer ...
I would still settle for the warm smile and friendly service of human beings 🙄
Don't worry, robots will have warm smile and human face one day.
Until you meet an employee with a crappy personality lol
@@gadzadhamgaacaan8488 like t1000
A very Stretchy V Give some time to new technology. don't just say no right away.
@@gadzadhamgaacaan8488 that will be creepy
Chinese always amaze me with their “unique” way of using English: Fly Zoo Hotel?
hahahahahh
Here is another one: cockroach museum hotel
@@iurieceban126 That sounds a bit racist towards my country but ok
@@iurieceban126 moron
@@iurieceban126 USA cuckroach Museum LOL
Im anti-social but I find this ridiculous.
Same here
Thats a fact. Even though i hate interacting with humans, I can't imagine walking into a staffless hotel without having the ability to get help
I'm too
simp
@@ohsehun9672 There's plenty of help available, if you need it. Staff will always be required in a customer service capacity, not for tasks like check-in where computers are already capable of doing that on their own now.
I’m 32, but I’m way more old fashioned than Chinese. I’d love some hi-tech in hotel: voice controlled temperature, blinds, volume and such. But interaction with the local staff is so fun. And British know how to do it right. Hotel Café Royal or Sofitel has made my stay in the past extraordinary and I’m sure 80% of the pleasure came from interacting with good-looking, well-dressed, super knowledgable staff.
imagine those guests who like to steal everything from a hotel. They might take away few of these robots.
office work hahahaha! Your comment is super funny af!
😅😅
Cameras everywhere. You'd be found out immediately.
I can just imagine seeing people taking the soaps 🧼 towel and trying to walk out with robot 🤖 in their hand 🖐 on the way I out 😝 lol.
Today at News@9 - "Robot supposed to stop thieves, gets stolen"
so im gonna have to drunk talk to a robot
You have a wife? A girl friend? Any friends? Colleagues?
Do you have any human friend at all ?
Unemployment :(
He's there for you even when your feeling sad.
This is being show cased as a great technological leap for the hospitality industry... that's okay But, it let's the government track you even when you fart.... Literally
@Aswin P There's another difference, India is a democracy, a chaotic one, but still it is...
I normally never compliment people because most things are not a surprise for me... But I have to shamelessly & happily admit Jack Ma impresses me deeper and deeper every time I look at him, read him, hear him, watch him or even think of him.... For the first time ever, I wanna say ... "Whatta Guy !!"
A time will come where everyone will have to record their own music and listen to it
That's... that's... very funny. It's also completely unrelated but still funny.
Sounds like the anime Carole and Tuesday, where music is made by artificial intelligence
@@Dannycky96 I've actually seen a video on KZhead where a singer made an album produced by AI. The future is now and I don't know how to feel about it.
Seems like a depressing isolated future
Vin Chenzo euphoric future for socially awkward persons like me.
Mate it's already almost as lonely as this in the US
The future is now old man
China is very populous... it’s not that lonely even w the technology
I get my social interactions in via work, church, friends, family, etc so it doesn’t seem so bad really.
Wow, even while being into tech as much as I am, even with how much I like my own privacy, even I found this lonely and depressing!
wahhh wahh i wanna talk to the janitor. fucking boomer
I’m trying to remember why my grandfather escaped from this country back in the day but I’m happy being American even though we don’t have all that cool stuff
Less jobs for humans, more money for CEOs. It is that simple 😂
U know the ones who developed AI or produced the robots got jobs as well...
this is why we are communists ... we tax them & give it to people
#Yang2020
@@nehcooahnait7827 sure but what happens to the blue collar worker that these robots took over, I highly doubt they qualify to develop or produce ai or robots engineering
@@owlmanchan659 Yes. All the heavy jobs should be done by machines and humans can do more creativity jobs. For the poor, government provides them study oppotunities.
Yes! I can see my future Jobless and homeless 😂
fck 😂
ᖇᗩ乙0229 Funny. seems that you should learn how to repair robots.
Just become an engineer or computer scientist. Closing jobs in one sector open jobs in another...
@@freeshavaacadooo1095 Those require an education though. Which most cannot afford
@@freeshavaacadooo1095 It was a joke, dawg! I'm doin software development already
Wow! What a News! Omena Hotels were working perfectly 10 years ago. Totally keyless and cashless. I stayed couple times in their place in Helsinki. Worked like a charm.
That is so awesome! Its so high tech, innovative and makes it so much more convenient. The Hotel and the view looks gorgeous too. That is super impressive, China.
One of the best thing about holidaying is meeting people.
Not inside the hotel and room - unless you are onto something LOL
Nah for me it’s not to meet with people. People are dumbasses most of the time so holidaying is a way to stay clear of “the people”
No. I'm not on holiday to meet people. I'm on holiday to get a break from talking to people.
If you want to meet people, you can go out. Are you the type of people that knocks on everyone's doors to meet and greet them?? Even if most hotels are like the one in the video, you can meet people outside the hotel, i rarely see people socialize in hotel.
Lol if you want real interaction and meeting people, go meet the locals, to actually get cultural exchange. Not hotel staff 🤦♀️🤦♀️
Im hating this idea of creating this “future” just for the sake of it. In every way we are only helping the rise of joblessness and less human interactions. The Movie Wall-E predicted it very accurately!
😭😭 true
@@max392 noob
I love wall E
TheDark Knut no it is not about creating future for the sake of it. AI is a useful tool for businesses to replace low skill jobs with robots, it saves them a huge amount of money in operational costs. Alibaba’s smart hotel is basically a showcase of what their technology can do and they are already selling these technologies to traditional hotel chains like Merriot and etc.
@@erbium4308 I'll miss the beautiful ladies on the hotel desks😔
I booked a hotel online with an app called: Meituan, as I arrived there, I received my room No. and Door passcode via SMS. Even my checkout was without any human interaction. It was quite unusual especially with the long checks foreigners always go through.
You dont like this convenience?
I love having my face tracked everywhere I go. No way that could totally blow up in my face.
While the facial recognition aspect is cool I'm not sure how well it will work when I look like the Elephant Man after a 12 hour flight.
lol, you said it!
And what if it's your twin that you don't get along with and kill you inside because facial recognition, recognized your evil twin.
😂😂😂
They call it Hospitality for a reason. Robots can’t replace in that case.
Introvert paradise 😁👌🏻
Most humans are fake anyways 😂
Honestly i dont really care about hospitality🤷♀️🤷♀️
Robots cant welcome guest with smiling face and many people lost their opportunity to work in such big hotels because robots took their place, wages, opportunity,work experience
fatalists everywhere. Look at Futurama, that's a show that doesn't try to depict life in the future as a utopia
Imagine going to the bar and trying to hit on the bartender 🤣
It's the bottender now 😜
That place looks cold, would miss the human contact. Plus loss of jobs.
that's a hotel for introverts...!!
True, I hate seeing those fake smiling hotel thots
Technology making introverts more introvert. Technology is bad for extroverts. And these technologies are mostly build by introverted geeks.
I would be happy if there's a high quality restaurant like that 😂😂
@@zhihaozhao yeah ppl that hate their job(making min wage) only smiling because they need to pay the bill. who would want to see their face?
Noway dude am an introvert nd I absolutely hate dis damn concept it’s depressing
the hotel of the future, just sleep outside - environmentally friendly, no staff necessary , toilets everywhere
Devon Alexander it’s way btr than the creepy hotel any day!
Agreed
India you mean
@@galaxyofvid2738 no your house
I really would love to see this in america along with the grocery store
Amazingly this video is made right before the COVID era which happens a few months after this release, something that we definitely need right now for safety.
Seems like a pretty convenient hotel if you’re tired of dealing with just humans and enjoy robot interaction
"robot interaction" hmmm...
Naw B 0:14 Thug life.
It can be convenient but I am not really supportive to that idea. We are already losing interactions between people due to technologies... everybody on the phone... game... vr... I mean we are actually communicating but not in a full sense... and there are a lot more you can do in person.. especially in service business..
you don’t need to give tips after all
What kind of interactions are those then? Lol
Please change the channel name to this guy....
Uptin Saiidi
Isn't this guy already taken by some guy?
@@JoostterLaak oh no💔
He's not Gordon Ramsey. I'd rather trust Gordon that this dude.
Haha, check out my personal channel @Uptin!
Really great informative and interesting video, well presented.
AMAZING! Can't wait 🤞🏼👍🏼
I don't know why I noticed that but when he said "generation like us" at 1:54 his smile seemed very genuine
Lmaooooo
As Chinese, I did not get your points at first, because ‘generation like Us ’, he means himself and his peers not the host😂
In the future talking to an employee will be so rare. Like woe employees still work here? How’s the company still in business. Lol
woe
In the future, there will be no human beings. The robot manufacture everything and then destroy it for recycling to make it again and again.
Sort of like self serve gas stations
0:14 Thug life.
NC Styles who cares about that and why would anyone want human interaction? Humans often make mistakes.
Damn this is so innovative!!!!
This screams "state surveillance"
0:14 Robot: "Out of the way, Nerd!"
"Facial recognition data is only kept during the guest's stay" HA HA HA HA
Good one.
The CCP is lol
Well, I think, giving your passport to check in counter, give them much more about your identity.
And why do you think your face values so much?
lol... coming from channel china uncovered... good one
this makes me sad about the future because if hotels like this become popular in the future , will interact with people less and less and cause us to lose our people touch. I predict that more of us will start to experience social anxiety in the future bc of technology :(
social anxiety rates are already dramatically increasing lol. thanks technology
“Technology is only help us to improve efficiency”. Truth is with automation will disrupts labor force.
Venkata Nadella Happened with every technology revolutions in the past, the human civilization only move forward and you’ll need to keep up.
As long as gvts make sure that people are retrained there is no problem. We've seen it happen in Germany and here in China.
Think about aging community in the future.
@@shimeih2287 but can you really "just retrain" a bus driver or women hotel staff into automation robotics engineers in large scales and will they enjoy the job so much they stick with it? i think thats fantasy. instead of "no problem" there is going to be a big problem. i couldnt do it even if i tried. the needed jump is the biggest its ever been between jobs in the history of capitalism.
@@effycurtis9735 One technology had replaced another in the past. So humans had to update themselves. They did not replace humans
Umm seeing this guy saying just makes me... PRINCE ALIIIIIII OF ALIABABWAA
The cold, heartless and warm-less robot can never replace a real human
Yes it can.
Humans can be alot worse
careful with what you say, robots will come after you in year 20xx
@@HomerAndRoe No. Human brain is distinct from machines. It does not work in any kind of binaries or programs. It can change and morph itself. It is extremely hard to understand.
@@HomerAndRoe Quantum Computers don't exactly work in binaries but my point was that humans are not comparable to computers.
Great video, thank you
Imagine going to the club and finding the robots LIT and throwing it down on the floor😂😂😂
Asia stays like 5 years ahead of everyone at all times 😤
East asia
You mean China.
Kaovei Everson China
It’s just testing in a very small range. I personally don’t like this kind of hotel
It's cool and all, but I think it's tapping on my privacy
China: Move on to the future. Comments: Arguing about this and that (privacy, charging......).
J. P. Matty China uses this to track people, they even require specific group of people to put their ID information as QR code on the knifes they bought
@@tiffiny5252 He who does no wrong fears no surveillance
No one has privacy in modern society, the government will not be boring to spy on you, China has 1.4 billion people,You have no privacy as long as you use the Internet. Do you think your government can't monitor you,Do you think the us is not spying on the world
@@jinseokim6796 If you're not important, what's the point of spying on you? The government isn't that boring
@@user-np4jb8qj1f idiot if you don't track your people, it will be mess. it's like you're the teacher then your children didn't track their attendance, they would just go cutting classes then it's your fault for having parents anger.
That coffee though😂😂😂😂.. But I love the concept that I need my face to access my room, my girlfriend won't find me😂😂 But I honestly can't wait for one hotel in my city to do this soon.
Yes indeed
Andrew Yang was right! Automation is taking over! 🤘
Brian Hwang #yanggang
Then all become jobless
YangGang!!!
Andrew Chinaman Yang.... Chinese guy running for President..... Hope he wins.... Just to get a kick out of watching the white man's face turn white... Opps.....
Brian Hwang not he is not
"Facial recognition is not only kept while the guest stays in the hote"l, that's a blunt lie. I work as a receptionist in a hotel, and when we scan your passport/ID we have it indefinitely in our system. I decided to look back when we first started scanning passports and all the data was still there. That goes a few years back. INCLUDING your picture that's in the ID. Don't let them lie to you, this is no different.
This hotel is very interesting and has many information about how our living environment will be changed. As already so many people know, Amazon also have made similar technologies and sold them to others. In the near future, technologies like facial recognition will be applied to stuffs surrounding us. It is a common vision the world's big tech company CEOs have and they are making it a real.
Great idea Thanks for video sir
Well done, everyone's out of a job now
These people choose to do these jobs for years upon years. Why haven't they learned a new marketable skill since then so they can have a proper job? No, you dont need to job back to school unless its a medical, law, or academia related career. Most jobs you don't need a degree. Trade school pays people while attending so it's not like they have to worry about loans. Laziness.
Robots and Technology will replace human one day on this planet
Next time the robot will struggle for us.
"The future is now, old man." If it can be automated, it will be automated. Automation is efficiency. Efficiency is less work more money. If you're in a job that can be automated, its your own fault for not switching
It's inevitable
So when or how will humans learn to interact with other humans?
Jane Choy why do they need to ..
Hahaha humans lost interest with other humans
Using a smartphone, plus if you are problematic to your govt, they can shut off your bank account and without cash you are unpersoned! Wonderful. But its good for the environment so..... proceed to get your chip implant.
@@arjunchatterjee9362 nice one.. from china uncensored channel lol
Through AI
my god they even replaced the news guy with a robot
lol
Amazing so different and unique ,
Andrew Yang 2020
smartphones have made us all that guy from Memento :P
amnesia?
I love it, my social anxiety won't cripple me when checking in.
Eye opener video. Marvellously explained by the host
that facial recognition does not "disappear", it stays on a cloud.
You be locked out from the room automatically post check out time
jrukawa11 nope unless you actually check out from your device you won’t be checked out. But yes robot will be less flexible in accommodating special requests.
@@Ilovepineapple In such systems the preset AI models are being constantly trained and improved. They will actually get smarter and smarter.
YES for sure!
This is amazing👍
The disadvantage with the facial recognition is multi-family member trip.
Scan multiple faces?..
No Multi-family member trip? Mistress only trip?
Master Driver of Toyota Zupr4 As if you never have your whole family on one vacation before.
5:40 sounds like a shot from a horror movie
Lol
Alibaba: It improves efficiency Waiter: Soup need to be served quickly so I bought it
The problem is when something goes wrong. You can't prepare AI for that. Its so much harder now when an issue happens on an online site. Technical Support articles are only there for things that you can solve or have done yourself. Something along the lines of them delivering an item to the wrong place or charging the wrong price has become some much harder to solve. An example here would be him picking up one drink and being charged for 2. I bet it would be impossible for him to sort that out.
Some people find this weird and creepy, however I find this fascinating and I would love to visit one day!!!
It just so happen that I've been to this hotel last month, as good as the video showcases, the reality is not perfect : + Even the lift were having hard time recognizing staff's face, they need to use card. + The bartender robot is under constant supervision, and the human bartender still do manual QC (tasting the drink with spoon and adding stuff), before serving to customer + Voice Recognition is having hard time listening, even the native speaker need a few tries just to open the curtain. But yes, we are getting there...
my office currently adapt facial recognition for check in and check out, the product is from china, first time we use it and its broke. my boss get mad and throw the shit out and get back to fingerprint 😂
Just 2-3years.
Such a nice video by CNBC to show the cashless hotel.
For those who considered battery, China in every hotel has a place which can rent power bank which is only about 0.3 US dollar per hour.
Wait but I’m really short...
Me too!
Omg! I never thought of this.
You may need a step ladder
You can bring a chair with you lol
Step up your suit case 😂
Here's a way to sneak into someone's room, take their photo and show it to the facial recognition thing and you're good to go
People in comment : nO hUmAn cHaT oR "wArM" Also people : "Dude, the staff was so rude in this hotel, can't belive it"
my grandmother tech me that already. why i watching all again :D
So if you wanna enter someone's room just show the picture of the person from your phone.
Nope, I think the recogitor is not as fool as like that lmao
@@jofx4051 Can you unlock your Iphone with a picture? Try it and let me know. I am a Data Scientist and have trained a few Deep Learning models in my career. Trust me, it'll surprise you how sometimes even the easiest things are put in Type 4 errors.
U mean it may work?
This makes me sad for some reason. And is my facial recognition really deleted after i leave??. I rather a warm welcome and smile
This is amazing, but I watch terminator and it take one glitch in the computer system then everything start going wrong. However, I would love to check it out.
03:22 one thing is they don’t tell u, they listen to every conversation
Congrats Alibaba Thumbs Up 👍🏻👍🏻👍🏻
What a depressing hotel stay!! No significant human connection and chat
I'm worried with my data's privacy 🤭also i miss the human interactions 😳😨
Lmaoo when the robot was making the drink 💀💀