#30- Kunal Kapoor (Founder of Luxury Closet) on curiosity as a foundation to building great product

Kunal Kapoor is the Founder of Luxury Closet, the second largest luxury marketplace globally. Kunal started with the ambition of working for a large technology company early on, but decided to join his father’s shoemaking business and went on to become a shoemaker. After working for Louis Vuitton, he saw an opportunity to turn the closets of customers into a marketplace.
Kunal is an extremely clear thinker who synthesizes complex ideas into easy to understand concepts. It’s clear that he has constantly focused on the highest priority challenges and has built a strong organization to continuously solve them. He has an eye for detail and is a lateral thinker that questions conventional wisdom. He is passionate about building and it's clear he is a lifelong learner. He leverages his curiosity and interest to go deep into topics to advise builders tackling challenging problems. This episode is action packed with wisdom across soundbites.
I heard Kunal say:
- To build a business you need to understand product, have a deep understanding of your customer and technology
- Think of what’s possible always, as opposed to what’s not possible
- Use iterative questioning with customers to build a world class customer experience
- Find people within your team who buy into your ideas to ensure they get executed
- The tough periods teach you how to lead in the next wave of the company’s growth
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