The Business Strategies Behind Chick-fil-A, Costco, Starbucks and More | WSJ The Economics Of

2024 ж. 9 Мам.
8 792 724 Рет қаралды

What are some of the strategies of the most successful businesses around the world?
From Chick-fil-A and Starbucks, to Ikea and Target, WSJ talked to CEOs and business leaders about their unique approach leading these major brands.
0:00 Chick-fil-A
8:36 Costco
14:38 Starbucks
21:52 IKEA
27:38 Crocs
33:50 Dollar General
39:41 Sephora
45:45 Target
52:20 Airbnb
59:35 Home Depot
The Economics Of
How do the world's most successful companies generate revenue? In this explainer series, we'll dive into the surprising stories behind how businesses work--exploring everything from Costco's "treasure-hunt" model to the economics behind Amazon's AWS.
#WSJ #ChickfilA #CostCo

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  • I honestly loved seeing Starbucks close on Canal Street in New Orleans. For those that don't know, Canal is one of the big streets for businesses in New Orleans, and Starbucks was replaced with a local coffee shop.

    @paulagebhardt6018@paulagebhardt60189 ай бұрын
    • Love seeing that ❤

      @MissDarlaDeville@MissDarlaDeville9 ай бұрын
    • Shop local ❤😊

      @Homegrown_Values@Homegrown_Values7 ай бұрын
    • Starbucks not good. GLad to hear local business won out.

      @texasyankee20066@texasyankee200667 ай бұрын
    • I still find it hard to believe people pay so much for what is mediocre coffee.

      @yellowblanka6058@yellowblanka60587 ай бұрын
    • @@yellowblanka6058 A friend of mine who enjoys both Starbucks and home-made specialty coffee explained it to me as follows: people don't go to Starbucks to enjoy coffee, people go to Starbucks to enjoy the atmosphere of a coffeeshop while knowing that you will always have a place with a functioning Wi-Fi, decent bathrooms, and reliable service with loyalty programs. From students who periodically have group study sessions, to a WFH worker who is tired of their home office and works at a coffeeshop once or twice a week. As far as Starbucks locations are concerned, one of their biggest advantages (in Korea anyway) is that their bathrooms are always clean, which is an incredible achievement since coffeeshops historically always had disgusting bathrooms (with Caffeine being a diuretic and all). Starbucks feels clean, serious, and with pretty decent drinks as long as you're getting a dessert drink (which is what most people get when they stay in) and not a Latte or an Americano (which is what most people get when they get coffee to-go).

      @AlneCraft@AlneCraft6 ай бұрын
  • I can imagine how Chick-fil-a workers feel motivated by having not to work on Sundays, such a great policy of the company. And it does not seem they lose customers due to this policy because the restaurants are crowded the rest of the week. Win-win philosophy for both the company and the workforce.

    @franciscojimenez6047@franciscojimenez604710 ай бұрын
    • in france all businesses are closed on Sundays by law

      @irlandaise5631@irlandaise56319 ай бұрын
    • I can imagine how Chick-fil-a worker vegan feel motivated

      @geoms6263@geoms62639 ай бұрын
    • Oh, a whole day sir? May I have but one more? Eat my shorts.

      @LackofFaithify@LackofFaithify9 ай бұрын
    • Judeo-Christian like homophobia, racism, antisemitism and sexism?!? The management are openly antisemitic and racist!

      @familykaplan1341@familykaplan13419 ай бұрын
    • @@geoms6263NOT!

      @familykaplan1341@familykaplan13419 ай бұрын
  • I worked at Target last year and can confirm my store didn't have separate teams for drive ups. We had the Service Desk. We had to manage online orders and driveups at the same time. I ended up quitting because it was always busy with no resources provided by corporate for our store to operate properly, I worked at the store that was top 5 for revenue in the U.S. It is insane to me that they couldn't afford to have a separate team!

    @mads1864@mads18647 ай бұрын
    • wall street corp greed

      @nunya2954@nunya29547 ай бұрын
    • I think Target has made some bad choices over the past few years. I would be surprised to see them survive much longer. I know many who refuse to shop there. That may be the root of the reason for not hiring a separate team for drive ups.

      @linniebb836@linniebb8364 ай бұрын
    • To me... the stores smell of a "plastic / disinfectant" combo.

      @davidcaylor7484@davidcaylor7484Ай бұрын
    • The American dream.

      @paulb9156@paulb91566 күн бұрын
  • I like Chick-Fil-A simply because it is clean, the staff are friendly, and the food is served fast and tasty ... it is pretty shocking to me that their simple common sense idea is so radically different than all the other fast food marketing strategies ...

    @Socrates21stCentury@Socrates21stCentury4 ай бұрын
    • Hunh? Which fast food chain isn't cleanm serveing tasty food fast, with its staff totally grinning at you? None. That's the baseline quality of all American food chains.

      @TheDavidlloydjones@TheDavidlloydjones3 ай бұрын
    • @@TheDavidlloydjonesMcDs doesn’t have tasty burgers which are their main thing lol

      @bryan_350_5@bryan_350_53 ай бұрын
    • Maybe where you are ... the majority of mine are dirty, angry, and slow ...@@TheDavidlloydjones

      @Socrates21stCentury@Socrates21stCentury3 ай бұрын
    • make sure you guys read ingredients before consuming things, america thrives in making us sick.. that simple chicken sandwich has over 50 ingredients in it, that blew my mind & i havent eaten it since

      @kiki_steez@kiki_steez3 ай бұрын
    • Nah, there's an ideological reason for the success as well.

      @anthonybranco@anthonybranco3 ай бұрын
  • My cousin worked at Chick-Fil-A while she was in college. She really liked how they treated their employees.

    @bonbonjovi4836@bonbonjovi483611 ай бұрын
    • Too bad the owner of Chick-Fil-A is a hateful bigot that refuses to treat LGBTQ+ people with any respect.

      @MorganMagnus@MorganMagnus10 ай бұрын
    • Sadly you can't say the samething for all of the companies on this list.

      @MattMatt77@MattMatt7710 ай бұрын
    • @@MattMatt77get over it

      @MrTwonetwone@MrTwonetwone10 ай бұрын
    • @@MrTwonetwone Don't tell them to get over it. There is nothing wrong with treating employees well. While I don't believe in Unions (in most cases they dont' even benefit the workers). I do believe in Employee rights/regulations and I think there is a benefit to everyone when employees are treated better (attitudes roll downhill, if management is ONLY concerned with profits (including cutting quality of product to make more money and they mistreat workers, it is not a good long term business strategy). Many McDonald's franchises and other companies behave this way and it shows in their poor quality of products/service (compared to Chick-fil-A

      @JohnS-er7jh@JohnS-er7jh10 ай бұрын
    • @@JohnS-er7jh don’t you dear talk about McDonald’s like that. McDonald’s raised me. I would be nothing without the golden arch 🍟🍔

      @MrTwonetwone@MrTwonetwone10 ай бұрын
  • 0:00 - Chick-fil-A 8:37 - Costco 14:39 - Starbucks 21:52 - IKEA 27:38 - Crocs 33:50 - Dollar General 39:42 - Sephora 45:55 - Target 52:21 - AirBnb 59:35 - Home Depot

    @MechPaul@MechPaul11 ай бұрын
    • Good looks bro

      @TY9941_@TY9941_11 ай бұрын
    • Thank you!

      @markdc1145@markdc114511 ай бұрын
    • It Is Three Comments.

      @JadenGregg-su9no@JadenGregg-su9no10 ай бұрын
    • Thanks!

      @TheUntoldOdyssey94@TheUntoldOdyssey9410 ай бұрын
    • You do Gods work Sir 🫡

      @ScootsFromNewCastle@ScootsFromNewCastle10 ай бұрын
  • i work at a chick-fil-a. i absolutely love it there. everyone i work with are so great and theres a big push on teamwork at my location. i 99% have great experiences with guests (there's always some bad ones lol). my location gives back to my community as much as they can. as an incoming college freshman, i especially love they scholarship opportunities they can provide for us, and there's even a college through chick-fil-a.

    @valerieemma8709@valerieemma870910 ай бұрын
  • they should show this doc in all high school Economics classes. Very informative. I'll be waiting on more episodes.

    @Dominicanshawtyy89@Dominicanshawtyy892 ай бұрын
    • Agreed

      @anneko6842@anneko684211 күн бұрын
    • lol what part of this would be educational for a high schooler

      @jayjya@jayjya4 күн бұрын
    • "All breathing, existing, living, sentient creatures should not be slain, nor treated with violence, nor abused, nor tormented, nor driven away." - Mahavira, Jaina Sutra: Acharanga and Kalpa Sutra

      @DeepValueInvesting@DeepValueInvesting2 сағат бұрын
  • Great job on this report. I would love to know why businesses failed, like Sears, other department stores, or newer stores like Bed Bath and Beyond. Thank you

    @mkm6458@mkm645811 ай бұрын
    • I would love to see VF Corporation

      @bertrandpiredda8598@bertrandpiredda859811 ай бұрын
    • @@bertrandpiredda8598 good suggestion

      @mkm6458@mkm645811 ай бұрын
    • WSJ would make no money promoting those companies.

      @Photik@Photik11 ай бұрын
    • I visited Bed, Bath and Beyond at both their new locations at College and Yonge in Toronto, the below-ground trial and the huge above-ground when the flashy new building opened, when they were new. They looked totally clueless: utterly routine product that you could buy anywhere -- half a dozen large trusted companies within a ten minute walk -- at simply inane sky-high prices. I was the only person in the place both times. not even any visible staff, and I saw exactly nothing I was tempted to buy. I bought new pillows and pillow-cases recently, at their competitor in the building next door. Sears has not been a department store for a generation: I don't know when the switch happened, but they saw the writing on the wall and converted themselves into a landlord for individual businesses which disguised themselves as Sears departments. I.e., where Sears once sold pillows, now there would be an eager small investor running her, often a young lady, own pillow stand. That looks like a good idea to me, and it may have been. One problem is, they were constrained to working in their own old, usually multi-storey, building, while an investor who thought, say, pillows were a good venture had the choice of going anywhere. I dunno.

      @TheDavidlloydjones@TheDavidlloydjones11 ай бұрын
    • Seriously guys? The writing is on the wall... Amazon. Walmart, same day delivery, refund before return, everything on earth available at a click, remote work/high gas prices that translates right along with the dying off retail big box world in general. Even the now revamped target that almost collapsed, and at one point could have bought amazon, is doing great. I could do a novel on all this but the data is out there.

      @Optable@Optable11 ай бұрын
  • ⭐Summary: (1) Keep cost low for customers (2) pay employees well (3) keep things simple

    @AsianFoodNerd@AsianFoodNerd11 ай бұрын
    • Thanks. KFC decades ago, In-and-Out Burgers.

      @advancetotabletop5328@advancetotabletop532811 ай бұрын
    • How about the profit how to maintain all this you have to think about it

      @IYT786@IYT78611 ай бұрын
    • Chick-Fil-A is not cheap. It does not keep customer cost low.

      @mikec5619@mikec561923 күн бұрын
  • This random video the algorithim brought me was more entertaining and informative than i expected🤓

    @donlean2164@donlean21642 ай бұрын
    • It's wsj, not some unqualified guy throwing together a video. Ofc it's going to be pretty refined and thorough. Also, since you're commenting, you have a yt account. One which tailors suggestions based on what you've engaged with in the past. It's hardly a random process. I don't mean to come off as condescending, it's just that certain phenomena aren't nearly as mysterious as some would believe, and looked at in a certain way, are almost entirely probable and predictable. For instance, some would call running into an old friend you haven't seen in yrs 'random'. But, how many people live in your town that you know, and how many strangers do you see on a typical day? You're bound to run into an old friend eventually, it's not weird in the slightest, and could even be calculated statistically. If you picked a name out of a hat and said "I'll see them tmo at 2:18pm at the corner of x and y street", then it happened, now that would be noteworthy. Even that would be nothing more than coincidence (albeit an amazing one) that the odds of could be figured out. But yea, it was a good vid tho 😂 sorry for the rant.

      @ctdieselnut@ctdieselnut10 күн бұрын
  • Finally, some insights into the strategies behind major brands. It's about time CEOs and business leaders shared their approaches.

    @GreenWaifu@GreenWaifu8 ай бұрын
  • WSJ - I absolutely love this long form, very detailed content from you guys. This is kind of going with the long form format that many KZheadrs do and I am a big fan of it. I read articles as well but this was just a super interesting, detailed look at these business models. Would love to see more content like this from WSJ

    @joenichols3901@joenichols390111 ай бұрын
    • Where u from man?

      @ceooflonelinessinc.267@ceooflonelinessinc.26710 ай бұрын
    • 2 REPLIES

      @JadenGregg-su9no@JadenGregg-su9no10 ай бұрын
    • Nobody cares about your bot remark

      @mxm5757@mxm575710 ай бұрын
    • @@mxm5757 Why is it bot??

      @ceooflonelinessinc.267@ceooflonelinessinc.26710 ай бұрын
    • pretty sure this is just a compilation lol

      @queencakiya@queencakiya10 ай бұрын
  • Closing on Sunday really does give more business on Monday. My family’s business closes Sunday. So Monday and saturdays are our busiest days. Whereas other restaurants close mondays because it’s a slow day generally

    @erikahcalderon101@erikahcalderon10110 ай бұрын
    • "All breathing, existing, living, sentient creatures should not be slain, nor treated with violence, nor abused, nor tormented, nor driven away." - Mahavira, Jaina Sutra: Acharanga and Kalpa Sutra

      @DeepValueInvesting@DeepValueInvesting2 сағат бұрын
  • Couldn’t stop watching this. Well made and so interesting.. Great documentary as usual! Well done WSJ, always enjoying watching you.

    @user-fr4xi8mp4n@user-fr4xi8mp4n10 ай бұрын
  • Absolutely fantastic visdeo. Loved this and will be sharing it. The insights are really useful and the long format is powerful. Great stuff.

    @iu1191@iu119110 ай бұрын
  • We live near IKEA and we just go there for lunch most of the time. Other days we walk in to get some food items in the supermarket. We rarely ever buy furniture there 😂

    @LXBalla4414@LXBalla441411 ай бұрын
  • Would love to see more long-form videos like this. Special Shout-out to the editors

    @urmadrelastnite@urmadrelastnite11 ай бұрын
  • Positively a delight to watch. Enjoyed the narratives of each company and hearing from informed persons on the companies position and business.

    @gregstone8424@gregstone84245 ай бұрын
  • I'm impressed with your report! I'm particularly curious about the factors that contributed to the failure of businesses like Sears, other department stores, and newer stores like Bed Bath and Beyond. Can you please provide some insights?

    @JenniferThompson-fm8fk@JenniferThompson-fm8fk7 ай бұрын
  • I already own shares of Tattooed Chefs and Kairos Minerals, and I'll buy some Corsair as well. Sure, I don't mind having these equities sit around for a few years, but I'd also like to appreciate short-term profitable investments that could, say, turn $50K into $200K.

    @bsetdays6784@bsetdays678410 ай бұрын
    • Most newbies either do not understand the power of compound interest, or are just impatient. For the average Joe, however, I think it is just best to invest and just wait, which is reliable, albeit extremely long-- lots of years. Or just use a professional analyst and speed up wealth creation. Most people underestimate the power of the latter.

      @africanboi4542@africanboi454210 ай бұрын
    • @@africanboi4542 I'm happy to have stumbled upon this discussion. If you don't mind, could you tell me the name of the financial adviser who helps you with your investments and how I might contact them? It Intrigues me to keep learning

      @selenajack2036@selenajack203610 ай бұрын
    • @@selenajack2036 I've worked with a few different financial advisors, but I ultimately chose ELEANOR ANNETTE ECKHAUS because she seems to be very thorough and knowledgeable about the financial market. I have made more profits with her guidance than I ever did when I invested on my own using KZhead.

      @africanboi4542@africanboi454210 ай бұрын
    • @@africanboi4542 Thanks for sharing, I just looked her up on the web and I would say she really has an impressive background in investing. I will write her an e-mail shortly.

      @lucianoboccedi@lucianoboccedi10 ай бұрын
    • How can i get her email I am having hard time locating? @@lucianoboccedi

      @happylifegrace4674@happylifegrace46745 ай бұрын
  • Great documentary as usual! Well done WSJ, always enjoying watching you

    @user-th4tb3mf5s@user-th4tb3mf5s11 ай бұрын
    • it is not a documentary. it is an hour long advertisement format.

      @gierfrissthirn@gierfrissthirn10 ай бұрын
  • Love this! We can learn so much about business strategies when we look at successful businesses!

    @therefinedbusinessblueprint@therefinedbusinessblueprint6 ай бұрын
  • You can’t beat Chick-fil-A with its service…! They have the best employees which is non existent these days. I don’t know how they do it?!! Love them!!

    @Bbrinks@Bbrinks4 ай бұрын
    • "All breathing, existing, living, sentient creatures should not be slain, nor treated with violence, nor abused, nor tormented, nor driven away." - Mahavira, Jaina Sutra: Acharanga and Kalpa Sutra

      @DeepValueInvesting@DeepValueInvesting2 сағат бұрын
  • Costco is similar to IKEA in the way that the more you wander, the more stuff you would end up purchasing.

    @mediterrenean@mediterrenean11 ай бұрын
  • I’m learning from this content from WSJ deliberately elaborated the different types of business models which I’m needing right now as I’m entering into a business venture.

    @hotspot930@hotspot93010 ай бұрын
  • So funny about the customer connection with workers. My local Starbucks worker noticed when my brakes finally got fixed! It tickled me the entire day that she notice. definitely made me smile!

    @victoriastokes1574@victoriastokes15747 ай бұрын
    • Lol they'll probably do the same to me

      @aprilsilva5643@aprilsilva5643Ай бұрын
  • This is a great format,very informative,thanks!😊

    @anshoriifah7206@anshoriifah720610 ай бұрын
  • Great video!! Lots of great informative info on all these major companies. Definitely a great watch

    @Izz_1321@Izz_132111 ай бұрын
  • # · Name · Strategy (Main) 00:00 · Chick-Fil-A · Selection: Minimum Popular. 08:36 · Costco · Customer: Membership. 14:38 · Starbucks · Card. 21:11 · IKEA · Price: Low Unbuilded. 27:37 · Crocs · Selection: 1 Unlimited Custom. 33:49 · Dollar General · Place: Far & Cheap. 39:41 · Sephora · Product: Try. 45:53 · Target · Place: Near & Chick. 52:20 · Airbnb · Service: Industry Shift. 59:34 · Home Depot · Customer: Pro 50%.

    @xasancle@xasancle11 ай бұрын
    • Thank you!!

      @Rengokutm@Rengokutm11 ай бұрын
    • Thank you

      @smadamos1@smadamos110 ай бұрын
  • Couldn’t stop watching this. Well made and so interesting.

    @jlavenda1@jlavenda110 ай бұрын
  • Thanks O, we really appreciate your ongoing dedication to us !

    @Brad197@Brad19710 ай бұрын
  • love everything about business strategy so really enjoyed this video. Thank you!

    @SusannaJ@SusannaJ11 ай бұрын
  • Closed Sundays and it's explanation why, I smiled.

    @LosAngelesWeedSmoker@LosAngelesWeedSmoker10 ай бұрын
  • Love studying the business models of these different businesses.

    @PureAloha78@PureAloha786 ай бұрын
  • Great documentary as usual! Well done WSJ, always enjoying watching you. Great documentary as usual! Well done WSJ, always enjoying watching you.

    @user-nn9pn6zd3x@user-nn9pn6zd3x10 ай бұрын
  • I would like to see one on Walmart, my impression could be false but it seems like they’re in the decline in that their reputation has become this untidy, grimy, cheap place. From potholes in the parking lot, to shopping carts that pull to the left, to items just left in random places all over the store. I’d use Aldi for reference since they also offer cheap products but they give off the impression of higher quality (in the U.S.) by using warmer lighting, an eco friendly mission, and it really seems they sell to a different crowd of customers as a result. In Germany atleast it seemed like Aldi was more like a cross between a Kroger and a dollar General though it’s not really fair to compare their stores in Germany to those in the U.S. since Aldi South owns the rights to their international stores whereas the stores in places like Berlin (the one I went to) was owned by Aldi North. What is interesting to note is that Aldi carried over the concept of people at checkout being able to sit down which was everywhere in Germany, they also focus on small selection which allows them to offer more products in a smaller store, another thing common in Germany.

    @clayroberts2951@clayroberts295111 ай бұрын
    • I’m curious what city you’re referring to. Here in California we’re getting quality clothing brands and more newer and modern set ups for the stores. Mass surveillance as usual, but the stores are getting more high-tec with better quality and options than target. It’s changed a lot from the beginning…

      @christianlopez4016@christianlopez401610 ай бұрын
    • Parking lots have been newer. Then again, they’ve been changing all their Walmarts to “super Walmarts”.

      @christianlopez4016@christianlopez401610 ай бұрын
    • @@christianlopez4016 😂Made in China. Keep on paying more for junk.

      @arielsea9087@arielsea908710 ай бұрын
    • I hate Wal-Mart! The last time I was in there, a staff member set off an alarm and turned and demanded to see my receipt! I told her no and walked out to never return! They make you use self checkout and then accuse you of theft when you do!

      @F34kyoutube@F34kyoutube9 ай бұрын
    • Walmart was so much better in Brooklyn meanwhile Aldi looked like a food bank, never going in there again

      @thesunrising4982@thesunrising49829 ай бұрын
  • So in other words, the pandemic was great for big, corporate businesses; but horrible for the mom and pop shops.

    @ilovecairo@ilovecairo10 ай бұрын
    • Not necessarily. I worked for a mom n pop restaurant and during the pandemic we were able to open 2 more stores while tripling sales.

      @joanarodriguez4440@joanarodriguez44405 ай бұрын
    • Reading the comment above, maybe conditions favored larger corporations in proportion to mom and pops who expanded. I will say big corporations benefited the most. Especially from PPP lol

      @maicoolivares6613@maicoolivares66134 ай бұрын
  • Hats off and sending my deepest thanks to Jeremy and his family 🙌🙌🙌

    @hanguyen-nr4ds@hanguyen-nr4ds9 ай бұрын
  • We need more of these WSJ. NEED MORE ECONOMICS OF PUBLIC COMPANIES!🎉

    @mclaren720@mclaren7208 ай бұрын
  • 0:46 that’s truly impressive considering they’re closed on Sundays and that’s the day that I always crave Chick-fil-A the most 😅

    @globalautobahn1132@globalautobahn11327 ай бұрын
  • The BEST Chic fil-A was the original one that opened in Atlanta at Greenbriar Mall and recently closed. Please take that recipe and apply it to your other stores because they are ALL too salty and that one store was perfect! My 84 year old Dad was so disappointed when it closed in May of 2023.

    @user-rt5jg3vz6f@user-rt5jg3vz6f10 ай бұрын
  • Such a great doc! You guys should do one for the travel industry! All the airlines (private, Legacy Carriers, LCC, and ULCC), hotels, car rental space, Airbnb, vrbo, etc.

    @gmurayama@gmurayama2 ай бұрын
  • One of the best information, entertainment documentaries I’ve seen in a long, long time. Keep making content like this!

    @jwest9155@jwest915511 ай бұрын
    • I love watching these as well!

      @economist_ted@economist_ted10 ай бұрын
  • Its in the first chapters of “richest man in babylon” shrink your options to your customers to a couple and sales always go up. Its fundamentals in every sales game, the more options and varieties you mention the longer the customer spends thinking about which option to go with ending in a “ill think about it” and no sale slafter spending much time. Instead bring out 2 or maybe 3 and say choose one, this mentally helps them narrow down their selection time and much easier to then go for the assumption close.

    @ShangDi_became_Jesus@ShangDi_became_Jesus2 ай бұрын
  • Brilliant, very informative and helpful!

    @user-hl8iu3mo7z@user-hl8iu3mo7z10 ай бұрын
  • This is well produced. Enough information to give you an idea about the featured companies, but will compel you as well to make a research about them.

    @bytheriverpiedra@bytheriverpiedra3 ай бұрын
  • Love these economics videos. Thanks ❤🇮🇪

    @diesel_man99@diesel_man9910 ай бұрын
  • It's actually not true that Dollar General is cheaper than other stores. Maybe on a very few select items. But overall, they're actually MORE expensive.

    @earthdaddy@earthdaddy9 ай бұрын
    • Exactly, Dollar General has deals with many brands to make special sizes just for them which look similar in size to the same brands sold in grocery stores, but are in fact smaller/lighter. They are correctly labeled with their actual weight so they're not *LEGALLY* misleading, but they walk right up to the line to confuse consumers. Dollar General also doesn't just open stores in rural areas, they focus on food deserts, so there are plenty of poor urban and suburban areas with several Dollar Generals. Dollar General also just lost a class-action lawsuit over mislabeling prices, where prices at the register were higher than on the shelves, and had been doing so for several years

      @redjoker365@redjoker36512 сағат бұрын
  • I always wondered how they do it and now I know because of this channel, thank you.

    @MydasBuck@MydasBuck2 ай бұрын
  • My husband & I ordered 1-chicken strip meal with upgrade to small milk shake & large fry, 1-chicken strip meal with ice tea, fry, 1-4 pc chicken strip for $25.00. We ordered the same meal for $16 at another location. I kept my receipts & noticed we were charged various upcharges at one location but not at the other location, i.e., tourist frequented location & neighborhood location.

    @d.h.dd.h.d.5230@d.h.dd.h.d.52309 ай бұрын
  • Chick-fil A sounds like an incredible business model, a real business based on steady growth but with real ethics, not something you could say about any bank or Wall Street listed stock company. In the coming years this is going to play more and more into their favour, it’s a shame I don’t eat processed foods much.

    @Tracertme@Tracertme10 ай бұрын
    • Ethics? What’s ethical about factory farming?

      @davidhaworth7369@davidhaworth736910 ай бұрын
    • As long as you share their religious values. They don’t cover birth control in their employee health insurance. They do cover Viagra. But sure, real ethics.

      @saraleigh5336@saraleigh53369 ай бұрын
    • propaganda successful 👌

      @craigslist6988@craigslist69887 ай бұрын
    • @@craigslist6988 you were clearly not paying attention, I don’t eat fast food period… I don’t even eat in 90% of restaurants because I can cook better at home, so it’s hard to impress me and yes that’s my problem I am happy to live with…

      @Tracertme@Tracertme7 ай бұрын
    • @@Tracertme lol, your reply demonstrates exactly the intelligence I expected after your first comment, amazing

      @craigslist6988@craigslist69887 ай бұрын
  • Summary: (1) Keep cost low for customers (2) pay employees well (3) keep things simple

    @user-vu2uu2sh9j@user-vu2uu2sh9j2 ай бұрын
  • Absolutely incredible! I'm running to download this app to my phone

    @esmeraldamartinez4979@esmeraldamartinez497910 ай бұрын
  • Do one of these on H-E-B, the Texan grocery store. That would be fascinating.

    @Bronnybronny@Bronnybronny7 ай бұрын
  • Congratulations so happy for you, all your hard work is paying off keep going, stay focused on your goals and it will only get better 👍👍

    @gmsnape@gmsnape10 ай бұрын
  • Next time I'd like to see WSJ's more balanced investigation into such "successful" business strategies. E.g.: What are the sources of the companies' products (e.g. coffee beans, wood, etc.)? To what extent do they ensure environmental protection and fair trade practices? How do they dispose of unsold product and non-biodegradable waste? What are their policies on unionization? What are their minimum wages? To what extent do they limit work hours to the effect of denying employees the full, boasted benefits?

    @stacywirth4353@stacywirth43539 ай бұрын
  • Thank you for these insights, what I missed though is some kind of conclusion at the end of each chapter. The endings feel rushed, like there was more to it but it was cut out for some reason

    @bob_mikhail@bob_mikhail26 күн бұрын
  • One thing i can speak on by experience as a former costo employee is costco loves and i mean loves favouritism you wouldn't believe how bad it is until you've worked there and experienced it for yourself.

    @darkcheeto3338@darkcheeto333811 ай бұрын
    • Tell me more

      @chocolateblended@chocolateblended10 ай бұрын
    • @@chocolateblended I can tell you so much bosses writing you up for the smallest thing like a customer complaint but not they're favourite employees, bosses letting they're favourite employees goof off and talk with they're friends instead of working but if you're not they're favourite and you say a few words you get told off, bosses giving days off to they're favourite employees who are new and aren't even supposed to have those days off yet but workers who worked they're for so many years ask for those days off and don't get them, favourite employees giving attitude to other workers or even the managers and they don't do anything but if it isn't a favourite that gives attitude they'd be fired on the spot, I can go on and on but what's even worse is some of the employees literally got mental abuse from the managers lots of them even went home in tears that's how bad it is and I know for a fact nothing will ever change.

      @darkcheeto3338@darkcheeto333810 ай бұрын
    • @darkcheeto3338 thanks for sharing. I have applied for a job there in the past. Glad I got rejected

      @chocolateblended@chocolateblended10 ай бұрын
    • @@chocolateblended You don't know how lucky you are, the only upside to working for costco is the pay is good in terms of no college needed jobs and because it's costco it has lots of food which is convenient but it's not worth the favouritism and I know it's not the only place with severe favouritism it happens in other jobs way more than the media shows. I'm sure chick fil a and starbucks has some favouritism as well, favouritism is what makes working a nightmare.

      @darkcheeto3338@darkcheeto333810 ай бұрын
  • Costco is awesome! I wish they opened a store in my country. You know what they save when they stack things up to the ceiling? Stocking costs!

    @maxheadrom3088@maxheadrom308811 ай бұрын
  • I'm always fascinated by the success stories of these companies. Their unique business strategies offer valuable insights for entrepreneurs and business enthusiasts.

    @Weight-Loss..@Weight-Loss..6 ай бұрын
  • Why do people watch other people’s “Costco haul?” “I got bottled water!” Ooooooh!

    @VAULT-TEC_INC.@VAULT-TEC_INC.6 ай бұрын
  • In N Out has the best business model / customer experience.

    @deansgribbons@deansgribbons10 ай бұрын
  • great job on the video :) Lots of insights

    @psy901@psy9015 ай бұрын
  • Loving these deep dives

    @wraith8323@wraith83239 ай бұрын
  • Admin would love a documentary on Economics of Divorce economy and impact of homeowners, their careers and Judiciary approach of various states on how they regulate Divorce

    @shakalakameccalekka4759@shakalakameccalekka475910 ай бұрын
  • Investing in the stock market is the best option to make a passive income. Virtually all the markets are crazy, most people pay more attention to the shiniest position on the graph, I’m keeping a diversified portfolio.

    @BillAdamson-bp9ff@BillAdamson-bp9ff10 ай бұрын
    • The decision to invest is an acknowledgment that it comes with certain risks. Not all investments will do well and some may lose money. However, without risk, there would be no opportunity to potentially earn the higher returns that can help you grow your wealth.

      @AndrianWiener@AndrianWiener10 ай бұрын
    • @@AndrianWiener To manage investment risk, consider maintaining a broad diversification of your investments that reflects your personal risk tolerance, time horizon, and the nature of your financial goal.

      @RickMckee-nq4ni@RickMckee-nq4ni10 ай бұрын
    • @@RickMckee-nq4ni

      @BillAdamson-bp9ff@BillAdamson-bp9ff10 ай бұрын
    • @@BillAdamson-bp9ff How do I reach her, you got any possible means of getting more info on her services?

      @IrenaDolinsek@IrenaDolinsek10 ай бұрын
    • @@BillAdamson-bp9ff Jennifer also manages portfolio. being making good returns

      @AstaKristjan@AstaKristjan10 ай бұрын
  • This is some quality corporate schilling! Lol. All half joking aside, quite and interesting expose on some of the fastest growing brand and how or why they would like to be viewed the way they are.

    @myhandlewastakenandIgaveup@myhandlewastakenandIgaveup10 ай бұрын
  • You know a few years ago I thought to myself how annoying it is that most of the best journalism exists in KZhead Essayist content. Well, here's WSJ showing that they can still keep up in the changing times just fine. This is great.

    @RyanKaufman@RyanKaufman10 ай бұрын
  • Make a great, inexpensive product and pay your employees well.

    @drmode@drmode11 ай бұрын
  • Chik Fil A does it right, that's for sure. I have never seen a Chik Fil A without a massive line in the drive-thru. I haven't finished the video yet, so I don't know if they mention it, but franchisees are required to work 30 hours per week on location in their store, so they take pride in their stores.

    @GbawlZ@GbawlZ9 ай бұрын
  • Informative. Thank you.

    @maneeshahooja@maneeshahoojaАй бұрын
  • The company man also did a very satisfying video on Costco. Now I really appreciate them as a company, and thanks to this video I just noticed that those kettle chips I got there also have the Kirkland logo, so an example of one of their specialty products that they ask a company to make just for their store. Yeah big props on making these Himalayan sea salt potato chips , which are practically a Health Food ( only two ingredients in the science of Himalayan sea salt is surprisingly good for your body, combined with a chip that isn't greasy) compared to other potato chips which are generally a deficit in your healthy eating column for the day😂 So huge props for them figuring out such a cost-saving mode of operation, but even more big things to them for developing for demanding products that are considerably more healthy for people. And as always, thank you Costco for those five-dollar hot cooked chickens that have such an amazing seasoning that seems to go with anything we add the chicken to

    @talesofunity@talesofunity10 ай бұрын
  • Costco reminds me of Aldi and Lidl. Small selection of items, products are stored in cartons on the shelves, they have their own brand name, and an extra miselanious isle with always new deals like a grill or clothing. Although they're smaller, they don't move the items just because they can, no membership and the cashiers are faster.

    @leahegeloh8929@leahegeloh892910 ай бұрын
    • really? i grew up in the US and moved to CZK and I gotta say that I see absolutely zero resemblance between Lidl and Costco

      @blankblank4949@blankblank494910 ай бұрын
    • @@blankblank4949What, they aren't both small stores with a minimal number of employees? hehe. Yeah, like saying a housecat and a hippo are the same thing because both are mammals.

      @LackofFaithify@LackofFaithify9 ай бұрын
    • Costcos are normally the size of warehouses.

      @chloecharles4529@chloecharles45298 ай бұрын
  • Investment in stocks is a great way to invest your money. The team is constantly checking the market for changes and make sure that you are always informed about the best time to invest. As a result, I have made more money than ever before, and I don't have to manage my portfolio on my own! Invest in stocks, it's worth it!

    @susannnico@susannnico10 ай бұрын
    • Is she on youtube, please how do I find her?

      @lailaalfaddil7389@lailaalfaddil738910 ай бұрын
    • *ROCH DUNGCA-SCHREIBER* is my portfolio-coach, I found her on Bloomberg where she was featured, I looked up her name on the internet. Fortunately I came across her site and reached out to her, you can verify her yourself.

      @susannnico@susannnico10 ай бұрын
    • The last thing I'm thinking about is stocks

      @gowest5145@gowest514510 ай бұрын
    • @@gowest5145 -- this is a botchain. All fake accounts.

      @crazyrabbits@crazyrabbits4 күн бұрын
  • Informative, useful, and helpful.

    @NewYorkPickers@NewYorkPickers7 ай бұрын
  • For me the necklace was nice amd I liked that last jumper with the buttons! That color is good on you!!

    @sarahmilner8483@sarahmilner84837 ай бұрын
  • Chik fil A always has a positive vibe and great customer service, it’s amazing

    @605highsprings@605highsprings11 ай бұрын
    • yeah its called perceived value.

      @hondatuner316999@hondatuner31699910 ай бұрын
    • Not ever since they come Woke 🤮

      @genxer6928@genxer692810 ай бұрын
  • Love Chick-fil-A!

    @bngr_bngr@bngr_bngr11 ай бұрын
    • And they love you

      @Photik@Photik11 ай бұрын
  • Awesome, Interesting how this big corporations and retailers strategies business work giving us a reasonable and competitive prices to shop around for good affordable and quality products.👍👏✌️🇺🇲💯

    @joseguerrero1306@joseguerrero130610 ай бұрын
  • Thank you to the journalists.

    @Yomomma-jf9iy@Yomomma-jf9iy6 ай бұрын
  • I would have loved time stamps. Besides that it is a amazing video

    @Bahmani@Bahmani11 ай бұрын
    • Same 😅

      @mangos2888@mangos288811 ай бұрын
  • I love a "simple" Menu! Chick fil A is quality and service in every step! I respect closed on sundays

    @danielaguevara6544@danielaguevara65445 ай бұрын
  • This was an awesome piece.

    @ATM-sx7mm@ATM-sx7mm7 ай бұрын
  • I've learned something new watching this so nice!!

    @musiclover6842@musiclover68427 ай бұрын
  • Personally, I do think Chick•fil•a employees do look happier and more cheerful than workers at other fast food chains.

    @mediterrenean@mediterrenean11 ай бұрын
    • I think they put the kids up front, because their souls have not yet been crushed. They probably make them be fake nice, too. Chickfila is a fake nice company...

      @StreetHierarchy@StreetHierarchy11 ай бұрын
    • all niceness is fake chief. u want them to genuinely enjoy being nice to you as they serve your phat azz chicken for 10.25 an hour 🤣🤣🤣🤡🤡

      @Boe-Jiden2024@Boe-Jiden202411 ай бұрын
    • they're literally told to smile lol

      @CamJames@CamJames11 ай бұрын
    • @@CamJames so not because of better salary and benefits?

      @mediterrenean@mediterrenean10 ай бұрын
    • @@mediterrenean always a plus

      @CamJames@CamJames10 ай бұрын
  • their money making strategy is advertising together in wsj in this video that saves their money

    @auro1986@auro198611 ай бұрын
  • Ive bought chic fila salads about 8 times since the beginning of this month, always quick and fresh, free refills on the lemonade, they will always have my business!

    @mikejonesss@mikejonesss5 ай бұрын
  • Everyone is super genuinely nice at chik -fila. Great service overall . Every store follows the same guidelines

    @kingstorm7188@kingstorm7188Ай бұрын
  • The secret recipe of Chick fil A is monosodium glutamate(MSG), I am surprised they didn't mention it!

    @mingthemerciless7225@mingthemerciless722510 ай бұрын
    • Which is a natural additive.

      @d9918@d99189 ай бұрын
    • @@d9918 Yes, the foods we tend to like have a lot of natural glutamate in them, such as tomatoes, parm cheese for two examples. I notice that pre-prepared foods have it too, in the form of "yeast extract".

      @user-wh5ir4fo4r@user-wh5ir4fo4r2 күн бұрын
  • All the reasons listed for Costco success is why I stopped going. I got so tired of trying to find my usual products. I would always have to ask what asle number they moved my stuff to one week from the next. Just wanted to get in and get out but they try to make that as hard a possible. Once Google stopped doing delivery from Costco I cut up my membership.

    @CannabisTechLife@CannabisTechLife11 ай бұрын
    • If you have no self-control you will spend a fortune at Costco

      @aguzman222@aguzman22211 ай бұрын
  • 9:01 Thank you both for producing your videos.

    @RitaHines-rh1qr@RitaHines-rh1qr4 ай бұрын
  • In-N-Out burger has been practicing the drive thru/service tablet for a couple of decades now; Chick-fil-A's customer service/food quality practices reminds me of the parallels between the two companies wrt In-N-Out. I wish more fast food/restaurants had the same thought processes. I don't eat fast food very often, however, there are only two fast food places that I would go to 😉

    @yankeejade@yankeejade3 ай бұрын
  • "I'm not right-wing or left-wing. I'm the whole chicken." Gold.

    @alexyang_@alexyang_10 ай бұрын
    • Right?!!!!❤

      @maameaba4701@maameaba470110 ай бұрын
  • Chick-fil-A NEED TO BRING BACK THAT WONDERFUL COLESLAW, which is the BEST ever made in a restaurant. I never liked coleslaw until I tasted their FINELY CHOPPED one. The SECOND best is at LONG JOHN SILVER'S, which is the ONLY reason I go to Long John Silver's drive-thru....just to BUY their COLESLAW to eat with OTHER meals LOL. It's just the best VEGETABLE SIDE DISH to eat with chicken, ESPECIALLY a chicken sandwich, or FRIED meats & ANY Barbecue 😍😁

    @Pathfinder2992@Pathfinder29929 ай бұрын
  • Nice! Thorough! Splendid!

    @nothingtoseehere5760@nothingtoseehere576010 ай бұрын
  • I love the Home Depot jingle

    @Wihf@Wihf9 ай бұрын
  • Here in Mexico Costco is one of the most expensive strores

    @ventanaestudiocreativo4694@ventanaestudiocreativo469411 ай бұрын
  • I've stopped going to Starbucks; it's not a good value. The last time I went, it was $11 bucks for a latte and a re-heated sandwich. Too much for re-heated food.

    @ddc2343d@ddc2343d11 ай бұрын
    • reheat these nuts

      @Boe-Jiden2024@Boe-Jiden202411 ай бұрын
  • Thanks....great video....keep them coming

    @siakaskas@siakaskas10 ай бұрын
    • it is a great advertisement for sure.

      @gierfrissthirn@gierfrissthirn10 ай бұрын
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