How To Fix - HP Stuck in Boot Loop, Freezes Getting Windows Ready, Preparing Automatic Repair
THIS VIDEO HAS BEEN UPDATED HERE: • How To Fix HP Boot Loo...
In this video, I will show you how to fix an HP computer stuck in a 'Boot Loop' situation at start-up, stuck at 'Getting Windows Ready' or 'Preparing Automatic Repair'. Feel free to comment with questions or check out the FAQ's below!
To Donate, feel free to leave a Super Thanks by clicking on the Heart Button under the video.
Even a couple bucks goes a long way to help me create these videos and be as available as possible for comments and questions !!
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FAQ's:
Q: What if I cannot locate the options for Legacy, CSM, or UEFI and I have explored all the tabs?
A: If you can not change the settings in BIOS or if changing them did not help your situation, skip that step and proceed with the rest of the steps as seen here in this updated video: • How To Fix HP Boot Loo... . What was the result of the diagnostic test?
Q: What does it mean 'Hard Drive SMART Check FAILED'
A: That means your hard drive is bad and needs to be replaced.
You can see how to access the HDD here in this updated video; • How To Fix HP Boot Loo... . You can see examples of replacement HDDs and SSDs (which are faster than HDDs and break less often ) here in the Computer Component list: www.amazon.com/shop/pcmonkey
Then you will have to install Windows onto the new one.
You can see video links to help with that here;
Install Windows 10: • How To Install Windows...
Install Windows 11: • How To Install Windows...
Q: The diagnostic scan says that my Hard Drive is not installed.
A: That means its either bad or loose. I would first try 'reseating' the Hard Drive. You can see that done here in this updated video: • How To Fix HP Boot Loo...
After that, try the diagnostic scan again. If it still says that its not installed, then its most likely bad and needs to be replaced. You can see how to do that here; • Acer Travelmate - How ... .
You would also then need to install an operating system onto the new drive.
You can see video links to help with that here;
Install Windows 10: • How To Install Windows... .
Install Windows 11: • How To Install Windows...
Q: Changing settings in BIOS didn't help and everything passed the test?
A: If changing the settings in BIOS did not resolve the issue and the diagnostic test passed all components, then its most likely an operating system error. Can you find any Repair or Restore options in BIOS? If not, or if they do not help, try to reinstall Windows.
You can see video links to help with that here;
Install Windows 10: • How To Install Windows...
Install Windows 11: • How To Install Windows...
Q: My diagnostic test says 'Unavailable' or I cant run it. What do I do?
A: If you cannot access the diagnostic scan, I would first try 'reseating' the Hard Drive. You can see that done here in this updated video: • How To Fix HP Boot Loo... . See if that helps.
If you cant run the test, then we don’t know for sure if the HDD is bad or not. You can proceed a couple different ways. You can assume its good and that the Operating System is the cause of your error. Or you can assume its bad and replace it before installing an Operating System to the new one. If you wish to reinstall Windows, you can see video links to help with that here;
Install Windows 10: • How To Install Windows... .
Install Windows 11: • How To Install Windows...
THIS VIDEO HAS BEEN UPDATED HERE: kzhead.info/sun/n6-bYtSIiKShhaM/bejne.html Thanks for watching! Feel free to follow my new channel showing general computer use videos and tech tips! www.youtube.com/@JamTechTips
I was trying to install Windows 10 on my pc because it was saying "no bootable device--- insert boot disk" and while I was in that process of installing Windows 10 using a USB the pc was stuck on HP Logo loading . What must I Do??
@@lyricalbsa3756 1. Can you try the steps seen here? kzhead.info/sun/n6-bYtSIiKShhaM/bejne.html 2. Also, did anything happen before this issue appeared? Liquid spill, overheating, Windows update, etc?
My laptop doesn’t have a option to turn on legacy boot
@@dylanvess1363 If you can not change the settings in BIOS or if changing them did not help your situation, skip that step and proceed with the rest of the steps as seen here in this updated video: kzhead.info/sun/n6-bYtSIiKShhaM/bejne.html. What was the result of the diagnostic test?
@@PC_Monkey hey I have a dell laptop, it freezes at the logo, and freezes at "preparing automatic repair". all the scans say everything is good, everything I do, wont allow me to get past the "Preparing automatic repair" freeze
Giving you love from your viewer who stuck with his laptop on midnight with 3 hour from coursework deadline 💕💕💕💕💕
Happy to help :) Always here if needed !!
Unhappy face on laptop show and turn off automatically 🥲🥲
Damn 😂... I got to understand this and how it truly feels today bro. Man i got stuck so bad, i almost smashed my Alienware M17 PC on the ground and this was even after i swung a punch at it and missed by some inches, only to hit the table 😂. Although my fist is hurting, I thank God i missed and it started working after a few more tries😅. Because if it had hit and got more damages I'd be looking at spending a buck $1500 on getting a new PC 😅 man I would just cry 😂....
This tutorial is AMAZING. I was getting ready to scrap my 11" Windows laptop because it was driving me up the wall and doing EXACTLY what was described in this tuturial. Following this laptop's software crashing, I was left with it rebooting itself and shutting itself down every two minutes, (caught in a rebooting loop) - EXACTLY as described in this tutorial and I actually thought that the device was permanently damaged (hardware). I gave it ONE LAST GO following these instructions to the letter and GUESS WHAT? I GOT IT UP AND RUNNING NORMALLY AGAIN. THANK YOU EVER SO MUCH PC MONKEY. I AM EVER SO GRATEFUL, you are EXTREMELY software intelligent, making me look stupid, but NEVERTHELESS, THIS IS AN EXCELLENT TUTORIAL to get all your computers BACK ON TRACK. Follow these instructions people - IT WORKS A TREAT. It takes a long long time to get everything back, (a few hours), but it was worth the wait. A BIG, BIG, BIG THANK YOU.
Happy to help :) Always here if needed !!
@@PC_Monkey hard disk short DST check failed idq4s8h1-90eb9e-xd7w21-60xb03 What should i do
@@nithisrj4296 That means your hard drive is bad and needs to be replaced. You can see how to access the HDD here; kzhead.info/sun/dtyCpd1qoJuNa6c/bejne.html. Then you will have to install Windows onto the new one as seen here; kzhead.info/sun/o8OHj9yObpyVi6c/bejne.html. You can create your own Install Media for free as seen here; kzhead.info/sun/msOOmM2AipWXhoE/bejne.html. If you cant create your own, you may have to purchase it. You can see an example of a good install media USB in the Repair Tools list here; www.amazon.com/shop/pcmonkey.
This is the exact same thing happening to me rn, hopefully it gets fixed like urs did cos I need my laptop rn urgently for school
You bailed me out! Couldn't get my computer running for more than 2 minutes and it would auto reboot. It's now up and running like new! You are the boss! Thanks so very much!
Happy to help :) Always here if needed !!
You saved me!! I have a work laptop and work remotely 100s of miles from my home site and I cannot tell you how grateful I am that this worked!!
Happy to help :) Always here if needed !!
@@PC_Monkey Hi sir.. Please help me. I have a DELL laptop. What should I do?
@@animezoneamv9116 Whats wrong with your Dell? If you have the issue that is seen here, can you try the steps in this video? kzhead.info/sun/qpeRlqllnpqYm6s/bejne.html
You are an actual life saver, thank you so much, my laptop was stuck in an eternal bootup loop and this fixed it right up, thanks man keep up the great work!
Great to hear !! Always here to help :):)
He's not an *actual* lifesaver, unless maybe the PC you fixed was the one operating your ventilator...
Richard Ness Funny!
Still 2021 I'm so grateful 😭😭 this channel save my day. Thanks 👑😁
Happy to help :) Always here if needed !!
You sir are awesome! I went to system diagnostics, didn’t click anything, clicked exit and my laptop went through a reset process and is working again!
Happy to help :) Always here if needed !!
Mine finnished half way through the reset mode and said the reset mode failed
I know this is an old video, but thank you so much! I switched to Legacy boot and it turned on like a charm. You saved this college student's life (and English Comp II grade!)
Happy to help :) Always here if needed !! Good luck with school !! ( I failed eng 101 three times lol. Advice, go to class LOL )
Dont need it to make great videos :D@@PC_Monkey
😂@@PC_Monkey
Tysm. The first method worked for me. I'm glad that I found your video. Initially I thought that it wouldn't work for me but after sometime I tried to start my PC and it started.
Happy to help :) Always here if needed !!
God bless you man, you saved me alot today. Mine was started a boot menu in Chinese language I was unable to do anything since it was on Chinese thanks alot!
Happy to help :) Always here if needed !!
Wow, seriously impressed! Been fighting this thing all night, found this video, toggled the legacy on/off, didn’t even save it, just esc out, and it restarted fine. Thanks so much, nearly spent a load of cash on a new lappy overnight lol...
Happy to help :) Always here if needed !!
Hey,i know this video actually 1 years but thank god. This video save my life duh😭
Happy to help :) Always here if needed !!
Plz can you help me hard disk says not installed
Its shows hp logo then shows hard drive not installed then go backs to hp logo and do it for every help me out please
Also it says smart check not installed also the other one What
@@bigman3871 That means its either bad or loose. I would first try 'reseating' the Hard Drive. That is where you unplug it and then plug it back in, making sure its properly plugged in and secure. Try the scan again. If it still says that its not installed, then its most likely bad and needs to be replaced. You can see how to do that here; kzhead.info/sun/p7KpZa-apmure58/bejne.html. You would also then need to install an operating system onto the new one as shown here; kzhead.info/sun/o8OHj9yObpyVi6c/bejne.html
Thanks, man!! This totally fixed my problem. Hopefully I won’t have to go through this process again.
Great to hear !! Always here to help :):)
Thanks! This video helped me with fixing my older brother's computer. I'm gonna try to see if this method with my mom's old one to see if it works. I appreciate it
Happy to help :) Always here if needed !!
Great help Bro..just did a quick HDD check and that’s it...Thanks Love from INDIA🇮🇳
You are seriously a life saver , I tried million other video hacks and yours worked in seconds thanks a lot 😁
Happy to help :) Always here if needed !!
Perfect, thank you. My mum was having an issue with her laptop where it wasn't booting due to boot mode Legacy setting being disabled. Enabled legacy setting and worked like a charm. Thank you!
Great to hear !! Always here to help :):)
i disabled the legacy support and now i can't see how to get back into bios due to broken screen 😞 can someone tell me what to press?
i just took the bios battery out for a sec and got back in 😅
Thanks a lot ! You have explained everything very nicely.
Thanks !! Glad this video was helpful :):)
Thank you so much. This video saved my life!!!! After watching 6 different videos. You fixed my problem.
Happy to help :) Always here if needed !!
Thank you for this video!😁 After scanning to make sure my hard drive was fine I switched Legacy Mode to Enabled and the laptop booted just fine!! I am so happy I don't have to buy a new one ❤
Happy to help :) Always here if needed !!
Wow this is amazing It worked . Lots of love 😍😍
Great to hear !! Always here to help :):)
You have no idea how happy I am I'm literally crying thank you so much 💕💕💕
Happy to help :) Always here if needed !!
after i applied a windows theme i got windows boot screen then my pc turns off for no reason so i hope this helps
@@seeranimate4363 This video is for an HP computer stuck in a boot loop situation. Is that your issue? For a computer that turns itself off while in use, refer to this video; kzhead.info/sun/gdWnaJGigXiuZZE/bejne.html
@@PC_Monkey I don't have the boot loop problem. Also list all the keys (F1 - F12) during the boot (black) screen
For a computer that turns itself off while in use, refer to this video; kzhead.info/sun/gdWnaJGigXiuZZE/bejne.html
You are the only channel I found that CORRECTLY explains the issue. Really appreciate it!!! 🙏🏼🙏🏼🙏🏼
Thanks !! Glad this video was helpful :):)
legit just saved me $$ cuz now I don't have to buy a new laptop. Thank you so much!
Great to hear !! Always here to help :):)
What had happened to your PC? Automatic repair?
This helped me. Thanks. Very nice explanation and clear video. Thanks again !!!
Happy to help :) Always here if needed !!
While this didn't fix my problem, you have an incredibly clear and concise video, whilst also being thorough enough with common fixes to help most people. Good work, keep it up.
What brand and model computer do you have and whats the issue with it? What was the result of the diagnostic scan?
@@PC_Monkey can you help me my laptop is hp pavilion x360 and its in a boot loop I tried everything in the vid and taking out the battery but it did work plz help me
@@abdikadirabdi2902 What was the result of the diagnostic scan?
@@abdikadirabdi2902 mine is the same and I’m having the same issues and nothing works.
@@PC_Monkey I have screenshots of my diagnostics etc it says hard drive issue and Idk how to fix it
I am forever grateful for the help I received from this video ommggg 😩😩😩😭😭😭. Thank you so much
Happy to help :) Always here if needed !!
This video, not the updated one, fixed my problem! Thanks!!! 😻
Great to hear !! Always here to help :):)
You are lifesaver, thank you soooooo much. I was about to throw my laptop from window after 5 hours of researching on google, how to fix this.
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Thank you so much bro this is so helpful! Using HP Pavilion x360
Great to hear !! Always here to help :):)
Oh my God, thought I lost my computer forever 😭 You saved me/it, thank you!
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Also something that works when stuck in this loop is f11 at start up. Advanced. Fix start up diagnostic. None of your options fixed mine but the one above did 👌👌
How do you get advanced options cause i only have F1 System Informations F2 System Diagnostics F7 Hp Sparekey F9 Boot Device Options F10 BIOS Setup F12 Network boot
@@erosusvtn same and it keep boot looping
@@legendarylouisn1499 me too
@@erosusvtn f11 then go to system recovery and hit advanced and then start up recovery or whatever it says
Thanks Bruu, I was able to fix my computer 🙌🏼
Great to hear !! Always here to help :):)
Thanks for helping me fix my brand new HP ❤️👍🏻
Happy to help :) Always here if needed !!
This IMO is where the Internet and humanity shines - sharing knowledge to enlighten and empower - thank you
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@@PC_Monkey well funny you mention it , I’ve run through all the options in your video. And still having the laptop hang / freeze when on the windows loading screen 😅 my laptop has a techno curse!
OMG thank you it worked! You earned a subscriber!
Great to hear !! Always here to help :):)
Thank you!! You’re a total Godsend! It was the BIOS all along!
Glad your all set :) Always here if needed !!
did it work? well just asking..
@@yaushiiscool2009 What brand and model computer do you have and whats the issue with it?
Watching this video after 1 year and you saved me this time too
Happy to help :) Always here if needed !!
thank you so much.. It's a very big help to me.. My laptop suddenly went black screen after updating.. I am worried because I need to submit a requirements this monday.. Your such a big help
Happy to help :) Always here if needed !!
Omg! Thanks for this video! I tried other videos but this only works. Hope this would give you thousands of folds of blessings🤗 Gonna subscribe to this one and recommend it to my friends ❤
Thanks !! Glad this video was helpful :):)
Thanks for this. My Pavilion is less than 3 years old and worked perfectly yesterday but this morning when turning it on it was stuck in the loading loop with the HP logo. It has never done this before. I did the first thing with the escape key and ran a harddrive check (SSD) and everything was fine. I then exited and allowed it to boot and everything is normal now, no more infinite loop. IDK what the issue was. Thoughts?
Sometimes, things just need to be reset. No big deal unless it happens regularly :)
For anyone thinking to buy a HP laptop, just don't, it's not worth the stress and effort to keep it maintainted and working somewhat functional. As a HP laptop user over the last 5 years I have spent literally WEEKS(real-time) of my time searching KZhead and forums to fix the problems I have encountered. The incompatabilities with HP laptops and Windows 10 is insane. Every Windows 10 update, more or less, causes some problem with my laptop, whether that be the laptop gets stuck in boot loops after an update(causing me to have to reinstall Windows from a USB), graphics card issues(causing the laptop to freeze every couple of seconds), sound card and audio quality problems. Not to mention they are incredibly slow and frustrating to use. It's been an absolute nightmare. I'm now at the point now after another Windows update and stuck in boot loop for the 4th time(and finally because I'm throwing the laptop away) where I can't even reinstall Windows off a USB or DVD as a new install for whatever BIOS/system reason, computer says no. It gets to a point where you can't be bothered to try and fix it anymore, why should you? I paid for a product and all it caused was problem after problem with no support, and not being technically knowlegable with computers it gets exhausting.
Same goes for me. So only suggestion is to buy expensive laptop as it's one time money.
Exactly
I can confirm your experiences with HP Notebooks and Windows 10 related problems. Any other brand no problem, but the hp ones...
Ive used mine dor 6+ years and it only broke once
@@vaibhavmourya65 lol not all hp laptops are cheap :( i have an hp laptop that's about $2,000 but it's also freaking unreliable, hence i'm here lol
Thaank you very very very much like i found 1000 videos none worked but this this thanks so much again you've earned a new sub
Thanks !! Glad this video was helpful :):)
Bro you are a 💎 I nearly threw up when my laptop stopped working and you my friend saved the day, my God bless and shield 🛡 you 💛
Happy to help :) Always here if needed !!
Dude you’re a great help! Earned yourself a sub. Thank you!
Great to hear !! Always here to help :):)
hlo dude how can i say you my problem .... how would i contact you ???
@@yathishyathish3139 You would contact me here like you just did lol :) What brand and model computer do you have and whats the issue with it?
@@PC_Monkey its a dell laptop and its just Turing on and off and only tht dell logo is coming and going
@@yathishyathish3139 For that situation on a Dell computer, refer to this video; kzhead.info/sun/qpeRlqllnpqYm6s/bejne.html Let me know how that goes :)
Thanks a lot!!! You saved me a lot of money and time!
Great to hear !! Always here to help :):)
Thanks dude I have a predator, and it was stuck on keys boot loop. Then I saw ur videos, and u asked to press ESC, i did that, and the display turned on automatically, I didn't had to do those steps... Thanks a lot ...
Glad your all set :) Always here if needed !!
You saved my life . I don't know how I can thank you 😭. I think I should sub your channel. My father would have literally killed me if the laptop didn't start 😂
Happy to help :) Always here if needed !!
Worked a treat on my 2017 HP and it’s now working like a dream
Great to hear !! Always here to help :):)
So, what actually worked for me was just turning off the secure boot. I had installed some software to allow Windows to read Mac drives, I've installed this same software with same install file on several computers with no issues for years. But for this HP laptop, it wasn't having it. So, I uninstalled it and reenabled secure boot. I'll figure out something in the future, but I would have never thought about turning off the secure boot if it wasn't for your video - so thank you!
Glad your all set :) Always here if needed !!
Thanks! Fixed my laptop. Worked as expected
Happy to help :) Always here if needed !!
@@PC_Monkey help please
@@shamariehorton2704 What brand and model computer do you have and whats the issue with it?
You have saved my £500 laptop I owe you 😭😭😭 thank you so much
Happy to help :) Always here if needed !!
You just helped me save my doctoral Lit Review!😅
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Hey do u know how to type the code when u change the boot mode pls respond
@@Edwin_Editz Your computer is prompting you for a password before accessing BIOS or after you change the boot mode?
Thank you so much dude... because of you I solve it and restart my computer
Happy to help :) Always here if needed !!
oh my !!! thankyou so much ! i cant opened my laptop for 2days and even tried many ways on youtube, google etc but your video just save my life 😭😭 i dont know how to say more 😭 thankyou so much 😭😭 thankyou thankyou thankyou 😭
Happy to help :) Always here if needed !!
Hi, i followed the steps in your video. They helped a lot and when I changed the legacy settings from enabled to disabled, my PC didn't freeze or anything and i was able to access my desktop. I realized the laptop was very slow so i decided to close any unnecessary programs running in the background. Some didn't close fully so i disabled the services from task manager. I also changed the power plan to HP recommended which varies the power depending on hardware ( i think). Other than that i did not do anything else. The laptop worked fine for the rest of the night but the next day after i turned it on i opened the Microsoft store and the laptop froze. I decided to restart but it just keeps freezing . I am able to move the cursor but other than that i cannot do anything. ctrl + alt + delete wont work either . is there anything that i can do to fix this?
just downloaded windows 10 again to fix it
dude this is amazing i was struggling until i watched this.. you earned a sub
Happy to help :) Always here if needed !!
Okay serious help!!! I literally have a class ina few minutes and you helped me fix my computer!!!
Happy to help :) Always here if needed !! Good luck with school !!
Dude .your video just saved me a lot of money .thanks a lot bro .
Great to hear !! Always here to help :):)
This helped me thanks :D
Happy to help :) Thanks for the nice comment and the like !!
Thanks a lot !!!
Happy to help :) Thanks for the nice comment and the like !!
Thanks so much, changing the legacy support to enabled worked for me 👍
Great to hear !! Always here to help :):)
I am not a subscriber but video helped me a lot and saved me alone of money thanks
Great to hear !! Always here to help :):)
Great Video, Thank you!!
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OMG!!!! You saved me from throwing out my 1500 dollar but out-of-warranty HP laptop!!! THANK YOU Subbed - we fixed it!!! I've been struggling with it for days without success, but you gave me the right stuff to do and it is working again!!!!
Great to hear !! Always here to help :):)
4 years an still works,your awesome
Thanks !! Glad this video was helpful :):)
Thank you so much man!You saved me!Legacy support helped
Happy to help :) Always here if needed !!
OMG it work but I had to do that 2 times and then reinstall my computer 😃👍🏽
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Thanks you teacher, i don't know to speak inglês very well, but thanks you very much you help me very much and thanks God.
Glad your all set :) Always here if needed !!
The fact that you replied to this comment on such an old video is why I subbed
@@ennergyspotato5566 I try :)
thanks this really helped me out finding my issue my hard drive test failed so im going in to get it looked at luckly i dont have anything important on it thanks. 100% Leaving a like and a sub
That means your hard drive is bad and needs to be replaced. You can see how to access the HDD here; kzhead.info/sun/dtyCpd1qoJuNa6c/bejne.html. Then you will have to install Windows onto the new one as seen here; kzhead.info/sun/o8OHj9yObpyVi6c/bejne.html Happy to help :)
Same I have to now replace my hard drive so at least this helped us figure out the exact issue! I hope yours was fixed !
Saved my day (changed boot order from uefi to legacy and now installing Windows ok,thanks!
Great to hear !! Always here to help :):)
Thank you for this video! I tried everything and none of these worked, so I went to re-install windows 10. I booted from a USB flash drive, and the computer does the exact same thing except with windows logo....then after a white, it powers down and goes back to the same boot loop as before. It says all of the hardware is good, but I still suspect bad hardware. Can a bad RAM card cause this?
Not usually. The diagnostic scan said the hard drive was good?
@@PC_Monkey I turned my HP computer, it did turn on I went to teams and after a minute it completely turned off and when I plugged the charger into it it didn't give the red light that means it's charging, is this video is the solution? plz answer I need it for online class
@@wiambenchouaf4298 This video is for an HP computer stuck in a boot loop. For a computer that does not turn on, try this video first; kzhead.info/sun/g5eCZ8h8p52Ao6s/bejne.html. Let me know how that goes :)
Hello my laptop goes to “acer explore beyond limits” starts loading and then like a minute later it goes blue screen, and when I redo it sometimes it randomly says “preparing automatic repair” and goes blue screen, Ive tried clicking f10, f8, f11, and escape but nothing happenings when I click them what should I do? Thank you
This video is for an HP computer. For you Acer computer, refer to this video instead; kzhead.info/sun/mqiKitqGiGSZm5s/bejne.html
@@PC_Monkey what if my laptop turns on and off, then starts, works as normal and at some point when pressing one of the cursor keys starts glitches and freezes and stop working while still on.
@@5minutetiktoks679 You have an HP computer? Are you able to run the diagnostic scan as seen here?
@@PC_Monkey it's always me. It's an MSI LEOPARD GP73. I uninstalled my Norton and for now it seems it's ok. I have Windows 11. It all started when I started using the Norton ETH miner. Can it be?
@@ep1cgamertv417 I hate Norton lol. It can definitely screw with stuff
Thank you bro...my system started working
Great to hear !! Always here to help :):)
Thanks for all the very clear videos on your channel. Sadly, I haven't been able to solve my issue. I have an ACER Travelmate p258 and I have tried hitting all the possible button/button combinations (according to different computer websites) to get into the boot menu or the bios setup, but I can't get it to work. I see the ACER logo only a very short period of time, and the computer stays dimly lit. Any suggestions on how to get into the boot menu (or whatever it is called) anyway? I really hope it is me doing something wrong, that means the solution is not far away ;)
If this video did not help you with your issue then you should try to reinstall the Operating System as shown here; kzhead.info/sun/la2lh5ihpF-qpWw/bejne.html
Try Ctrl+alt+Del And then keep pressing F8 I think this should work
Hi, great video. I did a factory reset a few months ago, now when ever my HP laptop restarts my user files are not conncted to their apps/programs. I have to re-sign into chrome and other apps as if I've never been on previously. I have been seraching and searching for videos to help with this. Do you think you could help me or recommend any videos so when my laptop starts up everything is ready to be used as normal? It doesn't freeze or restart on its own, it just doesn't save anything. Any help would be hugely appreciated!
Of course they aren't connected. "Factory Reset". What do you think that does?
While this didn't solve my problem, it got me to a point where I could figure out what the problem was and fix it. Thanks man🔥🤙
Glad your all set :) Always here if needed !!
How did you fix it?
THANK YOU + Question? Have been fixing HP laptop w/help from your videos abtt 3 mnths - problem is getting stuck in boot loop at various stages: HP Screen, Date/time scrn, Welcome Scrn, etc. Started w/your video to clear static & it WORKED like it was brand new.. about 5 days. Problem returned: followed your forget/add/psswrd for WiFi again ran like new about 5 days; problem returned: followed another video - perfect! After last 3 days of boot up problems -just did the Bios menu & changed Boot Options - currently running beautifully. Each step of your videos work ONCE but boot up issue returns within a week. Have you seen this before? Know what it could be? THANK YOU FOR GETTING ME THIS FAR!❤
Were you able to run the diagnostic scan as seen here?
@@PC_Monkey Yes, yesterday I followed your instructions on the diagnostic scan & everything (battery/hard drive/memory, etc) passed. Wow, didn't expect a response this FAST. Thank You.
@@heartpaws519 If changing the settings in BIOS did not resolve the issue and the diagnostic test passed all components, then its most likely an operating system error. Try to install Windows onto it as seen here; kzhead.info/sun/o8OHj9yObpyVi6c/bejne.html. You can create your own Install Media for free as seen here; kzhead.info/sun/msOOmM2AipWXhoE/bejne.html.
@@PC_Monkey Will try that next time it has issues. When running "like new" I just hold my breath every time I turn it on😉. Thank you for your VERY TIMELY responses & extremely helpful videos! They are the EASIEST to follow & understand. You have helped me SO MUCH these last few months!!
@@heartpaws519 Great to hear !! Always here to help :):)
I have a gateway computer when I click on esc when turning it on something comes up but then disappears within seconds and goes back to regular startup. Overall when I go to startup repair it says it cannot repair automatically...... Please help
same
SAME WITH ME
@@hstlzzz got any solution yet?
Same it won’t work
i know hes a life saver
Happy to help :) Always here if needed !!
This was helpful, thank you Boss. I have got another problem along the booting process which goes "scanning and repairing drive (C): 4% complete " and it stays at the 4% like forever 😫
1. You have an HP? What was the result of the diagnostic scan? 2. Also, did anything happen before this issue appeared? Liquid spill, overheating, Windows update, etc?
Thankyou so much, you save my life❤️❤️❤️❤️😭😭😭 Love from philippines❤️
Happy to help :) Always here if needed !!
My laptop stuck in setup is starting at first it was working and I was installing Windows but when it was going to complete it stops and come to home and after that sticking problem appear can u help mee
we’re you able to solve it?
While installing windows 7 in my hp laptop It stuck in and black screen with cursor apper and nothing happening plz help
Thabks my laptop has not been working at all lately and this has happened twice so thanks for helping 😎
Happy to help :) Always here if needed !!
All I did was press F8 and it took away the error screen and loaded fine and I was back using my computer. Thanks bro. Thanks for this video or I woulda been SOL
Glad your all set :) Always here if needed !!
My pc always goes into hp recovery mode whenever I turn it on. I tried startup repair and it was unable to repair. Please help. I need my pc for my online classes because I'm stuck at home due to lockdown. Thanks in advance
Does that happen before or after then startup logo screen?
The hp logo appears first and then it asks me to choose the keyboard language. And after that it goes into recovery mode
@@vishnudev8537 If this video did not help you with your issue then you should try to reinstall the Operating System as shown here; kzhead.info/sun/o8OHj9yObpyVi6c/bejne.html
@@PC_Monkey Alright, will try. But isn't there any other solution to my problem. One that doesn't involve me losing my data and buying the OS
@@vishnudev8537 The other possible solutions are found in this video. However, if the problem is that your operating system has become corrupt and will no longer function, then the only solution is to reinstall it. That video link I sent you shows how to install Win10 for free :) And if you would like to save your data, you can try hooking your hard drive up to another working computer via external hard drive link. Assuming there is nothing wrong with the hard drive, that should work fine :)
Hey, so my hard drive failed the test but if I do the second option will it still work? And is it normal for when you want to enable legacy support for it to say it could prevent the os from running? I am so close to ripping my hair out in stress as I cannot afford any other parts or another laptop.
That means your hard drive is bad and needs to be replaced. You can see how to access the HDD here; kzhead.info/sun/dtyCpd1qoJuNa6c/bejne.html. Then you will have to install Windows onto the new one as seen here; kzhead.info/sun/o8OHj9yObpyVi6c/bejne.html
@@PC_Monkey thanks for replying
@@CNBGX Your welcome !! Happy to help :)
Bro you just saved me so much money I can not believe it thank you
Great to hear !! Always here to help :):)
Great info, it fixed my problem, many thanks!
Your welcome !! Happy to help :)
I recently tried swapping Hard Drives in my laptop and immediately when I did that my laptop no longer boots into windows, just goes right to Automatic repair and finds nothing. Same thing happens when I put my original hard drive back in. Ran Hard Disk checks and my laptop passes them every time. So I went into the Boot Order in the BIOS and I don’t see anything regarding UEFI or Legacy
If your hard drive passed the testing, you may need to reinstall the operating system as shown here; kzhead.info/sun/o8OHj9yObpyVi6c/bejne.html
So, after I'm gonna enable the legacy support, it says "changing this setting may make the system unable to boot the OS. Do u want to make this change? " And I heard u say restart it, but what exactly does happen if the setting is unable to boot the OS
hi, same here. did you do it
Well I just did it let’s see what happens
@@Rip_Bobby what happened
Love You Brother I Fixed My Problem Within Seconds Date And Time Wrong is The Big Issue I Just Figured It Correct And My PC Got It All Ok 🤘🏻
Great to hear !! Always here to help :):)
Thanks you so much. Your trick is awesome and worked for me. Legacy enable and laptop start fast.
Great to hear !! Always here to help :):)
My laptop freeze when im watching youtube. And some weird sound out from the laptop. What should i do?? My mom will be really mad at me cause she just bought that laptop 2 weeks ago.
2 weeks old? Should still be under warranty :) Use the steps in this video to see if an error of some kind is causing it; kzhead.info/sun/gdWnaJGigXiuZZE/bejne.html
The same thing happened to me! I bought a restored HP laptop, turned it on, Cortana was on and took me through the initial setup process. I managed to log into my Google account and started watching a video on youtube when it suddenly froze and was making a weird sound. Then a blue screen saying my PC run into a problem and needs to start... I left it for a few minutes but it never actually re-started, the blue screen stayed on. I switched it off and then back on again; HP logo comes up, then "Preparing Automatic Repair" for a minute or so and then the screen goes black and nothing happens. I followed your instructions from this video (kept pressing ESC) but after I pres F2, I get a message: "Version 7.6.2.0 Your current version of diagnostics is not up to date, please go to www.hp.com/go/techcenter/PCDiags to update your diagnostics. But I'm unable to do that because the laptop won't switch on 🙁 Can you help me please?
Me too so scared and because of this lockdown shops are all closed 😭😭
@@misiad6392 same issue for me what should we do 😢😢
I tired to reset my laptop 💻 but it didn’t do it so now it’s shows a black screen and then show the hp sign and then the screen turn off and just keep doing it so what should I do
If the reset fails, try a new install as seen here; kzhead.info/sun/o8OHj9yObpyVi6c/bejne.html.
THANK YOU SO MUCHHH I WAS ABOUT TO CRY
Happy to help :) Always here if needed !!
Thanks Dude that really helped
Great to hear !! Always here to help :):)
Nothing seemed to work on my laptop. After wasting two days, I went into Bios setup and in security or configuration settings, there was restore default setup something..I clicked on it and it worked...i don't remember the exact name but I'm sure if you check, it will work.
Does it reset your laptop? Like all of the files inside your laptop gone as if it was new?
Did u restart ur pc
Thank you soo much it worked for me!
@@haezer7171 no data won't get erased
do u remember the steps i cant get it mune is hp win 11