Behind Bus Accidents In Malaysia: Should You Take An Express Bus? | Talking Point | Full Episode

2024 ж. 5 Мам.
280 345 Рет қаралды

Between 2022 and March 2024, there were at least 32 express bus accidents in Malaysia. Nine of these accidents involved passengers from Singapore. Just how safe are express buses in Malaysia? And what should you do if you find yourself caught in a bus accident across the causeway? Talking Point investigates.
0:00 My bus accident in Malaysia
4:10 Why we like overnight express buses
5:47 Diana's overnight bus to KL: safety lapses
8:36 Drivers: what's behind bus accidents?
12:16 What operators do to cut down accidents
16:02 Low profit margins and manpower shortage
19:36 Tips on travel insurance
About the show:
Talking Point investigates a current issue or event, offering different perspectives to local stories and revealing how it all affects you.
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  • as a Malaysian, I found this extremely informative and useful. I think it is good that CNA is holding these bus operators accountable especially where Malaysia does not.

    @yao9598@yao959814 күн бұрын
    • Banglasia

      @AndiArim@AndiArim14 күн бұрын
    • For the second driver being interviewed, his tru and fro trip from sg to KL is only $60, that is quite pathetic, might as well be a taxi driver? Can earn more.

      @andyng5321@andyng532113 күн бұрын
    • Be a cleaner better...poor man and he look tired

      @Humorousguy64@Humorousguy6413 күн бұрын
    • Wants cheapest mode of travel but expects world class comfort and safety. Lives in a country 40km across but expects no accidents along a 400km journey. Got it 👌😊

      @midknight@midknight13 күн бұрын
    • Actually the bus operator said allow 100km/h is wrong, because only above 100km then they call the driver, they should call when it is from 90 to 100km/h, since you cannot possibly overtake other cars for 2 minutes straight

      @andyng5321@andyng532113 күн бұрын
  • First incident is really quite a sad one. The 17-year old girl that passed away was a student from my JC but local media referred to her as a tourist. 15 January (Monday) morning, principal called the whole school to the hall where he announced her passing. Pin-drop silence after that was very deafening. Some of my friends who knew her took some time to process. Rest in peace.

    @BunchOfStuff@BunchOfStuff10 күн бұрын
  • I think the key difference that the uncle in the beginning failed to point out between driving in the day and night is that at night, visibility is lower and fewer vehicles on the road means a sudden appearance of another vehicle could catch the driver off guard if they're complacent or sleepy. even if the day driver is equally sleepy, these other factors would contribute to greater risk in riding a night coach as opposed to an early morning or day one

    @elliotw.888@elliotw.88814 күн бұрын
    • Thanks Captain Obvious! 😂😂😂

      @schadenfreude6274@schadenfreude627412 күн бұрын
  • Actually when you take a bus to Msia if you are not pressed for time you should never buy a 2 way ticket always buy a 1 way ticket then when you reached your destination in Msia go to bus terminal there and immediately book for yourself another 1 way ticket back to SG, it's the same price but you pay in Ringgit - You're Welcome. 😋

    @ILUVBAKKUA@ILUVBAKKUA14 күн бұрын
    • not when tickets are hard to get, yyou want to be stranded over there to save some money be my guest.

      @SantomPh@SantomPh13 күн бұрын
    • Sure will get ticket back to sg? The bus wont full?

      @sandywong7298@sandywong729813 күн бұрын
    • 2 way is more stressful than one way ticket. Larkin to TBS is 10 SGD but Bishan to TBS is 33+ SGD..

      @strongstrengthtv@strongstrengthtv13 күн бұрын
    • ​@@SantomPhsometimes Thurs or Fri even if get to the other side(JB), it's very difficult to get to Larkin.. Too jam, in the end miss the bus..

      @strongstrengthtv@strongstrengthtv13 күн бұрын
    • ​@@sandywong7298 Is why I say if you are not pressed for time but confirm will have ticket if you don't come back on Sunday. Many msians will go home to msia on friday evening after work and plan to come back to sg on Sunday evening via bus so on sat most of the ticket to sg for Sunday could be almost gone aready. So example you go msia on Friday If you want to come back on Sunday you reach there on Friay you book a return ticket for Sunday immediately don't dilly dally.

      @ILUVBAKKUA@ILUVBAKKUA13 күн бұрын
  • Few reasons for this : 1. Bus companies not making a lot of profit, so they squeeze their resources as much as possible with the little men and buses they have. Why even bother fixing those seats? As long can sit down , can what. 2. Weak enforcement.....without it, who cares about what the 90kmh limit is. What the hell is seat belt?! 3. Relative to no.1, faster you finish job, faster you get more money. Companies wanna push for this. Of course......go for the more established ones only. Aeroline, Solitaire Transtar , First Coach and Super Nice only soo far make it into the books. Full stop.

    @benlau2045@benlau204514 күн бұрын
    • Even lorries can go 130km/h like a boss😄😆No such thing as speed limiter here because its burning more money 4 the operators

      @szewei85@szewei8513 күн бұрын
    • Is there any other way to book Aeroline other than their website? Cos the website is horribleeeeee

      @imrank9282@imrank928211 күн бұрын
    • Ya tried First Coach from 1 Utama to Novena last wk. Service is simple but I happy that the staff took pride in his work. He would count and make sure all paxs are in👍. We got scammed by Billion Stars when gg to KL. Refused to bring us to the destination indicated on our tics.

      @amk4579@amk457910 күн бұрын
    • @@szewei85 Was also a bit unerved when a Causeway Link bus was going fast enough to overtake my car along AYE

      @lzh4950@lzh49509 күн бұрын
    • @@amk4579 i agree billion is not reliable anymore

      @AimanPF@AimanPF4 күн бұрын
  • It is not just the drivers who have enough sleep. Other drivers on the road are also the contribution points as well.

    @wumingkkk@wumingkkk14 күн бұрын
    • when you have the problem of Mak Rempit, the game is over.

      @mparthur144@mparthur14413 күн бұрын
  • Actually it's very true. When you drive below 100kmh, you tend to be more sleepy than you drive 120 or 140 kmh.

    @KC_88631@KC_8863114 күн бұрын
    • Agreed. When I’m on slow windy roads I get sleepy but when I’m on motorway at high speeds my sense heightens up and am more awake

      @JohnnyJohnJon83@JohnnyJohnJon8314 күн бұрын
    • @@JohnnyJohnJon83 you can sleep forever if drive 140kmh

      @fireat40@fireat4014 күн бұрын
    • 😂​@@fireat40

      @Armz69@Armz6914 күн бұрын
    • I'm too lazy to go to work so I too embrace sleeping forever

      @zealman79@zealman7913 күн бұрын
    • Rakyat tak kira apa bangsa harus undi Pembangkang (PN) di KKB untuk kasi Kerajaan Madani tak lupa pengundi mereka. Sekarang Anwar PH Umno kuat kencing dan menyusahkan rakyat.

      @jameslim3850@jameslim385013 күн бұрын
  • Good job very informative....after this CNA should cover a story on singaporean drivings in Malaysia.

    @fadzanuar4962@fadzanuar496214 күн бұрын
    • sounds like a boring topic talking about getting cheaper petrol and parking issues

      @sieghart7889@sieghart788914 күн бұрын
    • Should also cover on Malaysians driving or riding motorbikes in Singapore, like no law like that

      @V.II.@V.II.13 күн бұрын
    • @@sieghart7889singaporean drivers are responsible for many of the high speed accidents on Malaysian highways

      @midknight@midknight13 күн бұрын
    • @@EGO0808 to keep up with the locals i guess

      @sieghart7889@sieghart788913 күн бұрын
    • @@midknight source?

      @sieghart7889@sieghart788913 күн бұрын
  • I have been taking overnight express buses from SG to KL for the past 11 years. Ultimately, the most important safety factor is you have to choose a bus company that hires skilled drivers. With this, even if the express bus is involved in an accident, it will only be a minor accident, as the skilled drivers know how to navigate the bus to minimise damage and injury should there be any unexpected change in the road conditions. For the past 11 years, I only take buses from this particular bus company. The drivers hired by this bus company is skilled and they know the Malaysian roads and road conditions very well, and they are able to respond quickly and correctly to the changing road conditions. As I do take express buses to KL often, I do look out for express bus accident news, and I keep track of which bus company is involved in the accident. I have been doing this for the past 11 years. Till date, the bus company which I use is involved in a few minor accidents over the past 11 years, with 0 casualty in all accidents. I am a Singaporean, and this is my experience with the Express Buses from SG to KL.

    @weirongyap4876@weirongyap487614 күн бұрын
    • Please share bus company's name

      @user-if8kd5wr1n@user-if8kd5wr1n14 күн бұрын
    • Yeah same goes to me. and this bus company invested alot in last 5 years. reaching our destination safely is our top priority.

      @bbenm986@bbenm98614 күн бұрын
    • What is the bus company u recommend?

      @thesiyimi@thesiyimi13 күн бұрын
    • Which company?

      @77014402@7701440213 күн бұрын
    • The most important thing is pay the driver above average, allow drivers enough time to rest between reach journey

      @___beyondhorizon4664@___beyondhorizon466413 күн бұрын
  • One probable factor that could play a hand in the bus service in the next few years could be the expressway itself...since due to a massive increase of vehicles, there are stretches of the highway that are in definitely could turn into a traffic jam even on a normal weekend(Skudai-Sedenak, Simpang Ampat-Nilai, and if you travelled beyond KL, Gombak-Karak, Tapah-Ipoh, Ipoh-Kuala Kangsar, Taiping-Juru). For the Skudai-Sedenak and Gombak-Karak stretches in particular, I heard that they would start construction works on widening the expressway by the end of the year, so that could also throw a wrench on some plans... One probable wild-card in this is the extension of electric train services (not HSR) to JB Sentral, which with the potential travel time between KL to JB being reduced to 4 hours (so realistically SG to KL could be done in 6 hours) would be a much more reliable alternative to buses...however, if my experience of taking the service from KL to Penang and recent news is anything to go by, you need to buy the ticket at least a week before the journey, since there are very limited amount of service and seats...

    @syamil9912@syamil991214 күн бұрын
  • Busses should play safety procedures videos like aircraft. Play it repeatedly at every stop

    @malaysiacooool@malaysiacooool14 күн бұрын
    • True , but have you ever watched your co-op passengers on a plane flight, often watch other passengers in planes , listening and watching the flight attendants go thru the instructions is the last thing they do, most even unbuckle the seatbelts as soon as the plane touches down, not yet Stopped.

      @AuralioCabal-nl8gi@AuralioCabal-nl8gi14 күн бұрын
    • Play the video to the driver they're the one that is driving like demons, they're the one that's driving on the fast lane tailgating smaller cars(eventhough they only can only drive on the furthest left lane)

      @alien13579@alien1357913 күн бұрын
  • Well done CNA for exposing these issues! It is always profit vs costs at the expense of safety for these businesses

    @andygoh555@andygoh55513 күн бұрын
  • Tks CNA Insider & Diana, this is a really good show. Esp with my recent encounter with express bus to KL. Although I was angry with the treatment we received, but on the other hand, I do empathise with the plight of these drivers.

    @amk4579@amk457910 күн бұрын
  • Good job CNA🎉 We learnt so much now!

    @user-lw6op1gy7z@user-lw6op1gy7z13 күн бұрын
  • Wow!! I always worried about this, thanks CNA for investigating!

    @max3334441@max333444114 күн бұрын
  • I resonate with the driver, when driving below 90km/hr for long distance, you have higher tendency to be sleepy ; most cars drive at 120km/hr , a mere 10km/hr over the limit but it felt the most optimal speed for long distance drive, too slow you become sleepy/ tired easier and it becomes inefficient. The entire journey is 360Km, assuming you drive 90km/hr = 4 hours , 2 toilet breaks of 20min each +40min ; SG-JB custom +40min = 5 hours 20 minutes. Anw for most that can afford, most prefer flights , it is safer and you get stuck in the same space for much lesser hours.

    @davidsoshi@davidsoshi14 күн бұрын
    • right

      @timloo6191@timloo619114 күн бұрын
    • How about taking trains?

      @andyng5321@andyng532113 күн бұрын
    • But you have to be at the airport an hour in advance & from KLIA to KL Sentral (vice versa) costs you an additional 25sgd at least by taxi or e-hailing.

      @jacQ4555@jacQ455513 күн бұрын
    • @@andyng5321for now not convenient as there is not straight train from sg to kl. You will have to alight at a certain train station for transit.

      @jacQ4555@jacQ455513 күн бұрын
    • @@jacQ4555 dont agree on the sgd25 taxi ride part?

      @timloo6191@timloo619113 күн бұрын
  • good job. we need more investigative documentary like this

    @random-np3gn@random-np3gn12 күн бұрын
  • Diana, you may not drive alot thats why you dont know. i am not a "professional driver" like Krish but I do drive from SGKL once in a while. what he said made sense. logically you might think slower = safer but try driving long distance, you will notice driving slower will make you much more sleeper = increases risk of accident.

    @user-sf5bt8eb4y@user-sf5bt8eb4y14 күн бұрын
    • Bs, you feel sleepy because you're sleepy. The speed has nothing to do with that

      @Centrioless@Centrioless14 күн бұрын
    • @@Centrioless Fatigue can have an earlier onset through the mundane-ness of being under-stimulated, like driving on a long stretch of road and not seeing much other than some lights and painted dash lines going by on the road when driving at night and only hearing the dull drone from the engine. I experienced this driving while in the army during an overseas ex. and saw only a dirt track and trees for the entire trip. This is during daytime, by the way. Granted, everyone onboard was deprived of sleep, even the commander fell asleep at his post while I was driving. I dozed off, but thankfully opened my eyes right before a corner and sent everyone off the side of a hill. From then on, we made it a point to maintain a conversation to stay stimulated longer. The rough ride and engine noise really has some kind of hypnotic effect on people.

      @teeteetuu94@teeteetuu9413 күн бұрын
    • Haha well said My only capacity is JB - Melaka no breaks Cant go further than that haha

      @szewei85@szewei8513 күн бұрын
    • What a condescending comment

      @Equivocal2904@Equivocal290413 күн бұрын
    • Driving fast increases the speed of accident too

      @baby334455@baby33445510 күн бұрын
  • Good documentary. Safety is paramount!

    @ikramrasid3257@ikramrasid325714 күн бұрын
  • As a Malaysian who used to travel between SG and here, I have only used First Coach and Aeroline. Never considered other express buses because of my own experience with this buses at home, reckless driving, speeding, smoking while driving, completely irresponsible with no regards for the lives they have at hand. Also those other buses are usually badly maintained, the seats smell like cigarette smoke or are rather smelly, sometimes quite dirty too. I also don't think Krish is local (neither from SG or MY) his accent is so strange.

    @rcs3681@rcs36816 күн бұрын
  • Good Report‼👍👍

    @paulpoon7253@paulpoon725314 күн бұрын
  • This is very informative for us who wants to take bus to malaysia

    @dylanloh5327@dylanloh532713 күн бұрын
  • so far I've only experienced taking Aeroline to Singapore and back. Their drivers usually obey the speed limit (you can feel its not very fast), and they always indicate before changing lanes based on my observation whenever I'm sat near the driver

    @zenyu94@zenyu9411 күн бұрын
  • 350 km is about Surabaya-Yogyakarta trip. Like there, many bus drive around 100-120 kmph. But even in economy class, never a bus driven by only one driver

    @ranggaajibaskara1809@ranggaajibaskara180913 күн бұрын
  • Thank you, CNA / Diana for producing so many relevant investigative documentaries. Bravo!

    @crosbyong@crosbyong14 күн бұрын
  • Excellent investigative reporting.

    @PhilL-zzz@PhilL-zzz13 күн бұрын
  • I think this is one of the reasons why the Malaysian government doesn't want to invest in a high-speed train system. The bus operators and highway toll businesses would go kaput.

    @tuapuikia@tuapuikia14 күн бұрын
    • So polluting the roads, air are just to be ignored

      @___beyondhorizon4664@___beyondhorizon466413 күн бұрын
    • You know i know lah🫠🫠😄😆

      @szewei85@szewei8513 күн бұрын
    • nope. it is because cheapo singaporean still will bought cheapo bus ticket instead of expensive rail. did you know estimataion of the ticket cost if the idea g thru? it will be 300 to 500 ringgit. better fly with scoot if that is the case. 😂

      @fendi2785@fendi278512 күн бұрын
  • First thing to do is limit their maximum speed capability of the buses on the highways. This will keep the buses under control in most conditions and also keep the heat in the mechanical components lower to prevent fires. Have the vehicles pre checked before every trip.

    @user-ll8eo5yk3w@user-ll8eo5yk3w13 күн бұрын
  • I am from MY. Nothing done since the last 30yrs.. ppl will keep on unliving due to these accidents

    @weilk7420@weilk742014 күн бұрын
    • Yes It's True. I am always like to take airplane than taking bus.

      @kuraphlau03@kuraphlau0314 күн бұрын
  • Appreciate what the airline stewardesses do every single time before a flight starts -- pointing everyone to know where the emergency exits are, who can sit near the exits to open those exit doors, etc. Too bad the bus company didn't have an emergency exit protocol to go over with the passengers like the airlines do!

    @unebonnevie@unebonnevie13 күн бұрын
  • OMG.... like really crazy. Me and my wife decided to travel by bus from KL to Kuala Besut for our Perhentian trip overnight thru a 2 way kampung road all the way and reached by morning. The whole trip was so scary, as we were seated front of the bus. I couldn't sleep the whole night as it was travelling at lightning speed. Luckily, we made it there safely. We vowed not to travel by bus anymore! BTW, lovely host.

    @DuaneTanTC@DuaneTanTC10 күн бұрын
  • The issue has been around for a long time, yet little rectification. Thanks to Diana Ser (Amazing presenter, as always) to put together this episode meticulously! 👍👍👍👏👏👏

    @russellheng1242@russellheng12428 күн бұрын
  • We would definitely consider Super Nice express bus to Peninsula M'sia in future❤❤❤

    @rudylopez5060@rudylopez506014 күн бұрын
    • Sri Maju too. One of the founders was Michelle Yeoh's daddy

      @timloo6191@timloo619114 күн бұрын
    • ​@@timloo6191haha interesting sir hoho

      @szewei85@szewei8513 күн бұрын
  • On my way to SG from JB checkpoint, I noticed every bus driver was on there phone either on FB, video call or whatsapp whilst behind the steering wheel. Extremely dangerous. SG transport authority should do some thing.

    @shapikai6431@shapikai643114 күн бұрын
  • It's has been 8 years for me to take the night bus travel from Singapore to Penang back and forth. Lucky me😊

    @tehwensun4355@tehwensun435513 күн бұрын
  • I learn a lot just by watching CNA Insider Talking Point. Mr Steven Chia and Ms Diana Ser are great presenters.

    @user-cq3nh5zw5s@user-cq3nh5zw5s6 күн бұрын
  • you should try Indonesian buses, where safety is optional🤣

    @godzillamothra5983@godzillamothra598314 күн бұрын
    • Also Indonesia airlines, it's why I have no desire to visit. Many many years ago, I took a night ferry from Penang to Medan, horrible sea 😷🤢🤮🤮 I thought I was going to drown

      @___beyondhorizon4664@___beyondhorizon466413 күн бұрын
    • Why not fly. Haha. Also that Airbus accident in Java never forgotten. Though it was Airbus kena not Indonesian government. Hahahaha.

      @szewei85@szewei8513 күн бұрын
  • i took the overnight express bus on the return leg: KL - SIN 2 months ago. The fella was speedin' like nobody business. This made me sure never to take overnight bus again, even if the price is 50% cheaper. I just can't risk it

    @Onana888@Onana88812 күн бұрын
  • 13:56 the bus spinning like Beyblade. LOOLOLOL

    @zanegamingtv2252@zanegamingtv225214 күн бұрын
    • the bus going apeshit 😂😂

      @MarmotStarpax@MarmotStarpax14 күн бұрын
  • How appropriate with this new episode, after the tampines accident this morning...

    @POS36@POS3614 күн бұрын
    • Haha yesh

      @szewei85@szewei8513 күн бұрын
  • As a Malaysian who travelled to and from Singapore for years, I can confirm that safety measures are just ignored. 😢😮😢😮

    @ctwpoco-oy6wu@ctwpoco-oy6wu12 күн бұрын
  • Thanks for your documentary. Now I will choose supernice bus for my next journey

    @driversearcher@driversearcher12 күн бұрын
  • Great programme Diana Ser thank you. Been using Aeroline from KL for many years now & they're very good. Wouldn't touch any of the cheaper Express Bus services with a bargepole my safety is worth way more than saving a few RM. Express Bus safety is a known issue for many years due to weak / non-existent regulatory enforcement; sadly this isn't likely to change any time soon. Was Anthony Loke approached for involvement in the programme? If not you should consider a follow up & involve him.

    @berkshireyorkie@berkshireyorkie16 сағат бұрын
  • Super Nice is getting more passengers after this show

    @choofuyen358@choofuyen35813 күн бұрын
    • Dude orang Penang great businessman Also happen 2 be my father class mate deng

      @szewei85@szewei8513 күн бұрын
    • it could be also an acting class here.. super nice would have got an invite from CNA hence they look super activated..lol.. normal time confirm will snooze off ..they basically used CNA to do marketing.

      @shankaranreddi@shankaranreddi8 күн бұрын
  • I’m a huge fan of CNA investigative programs! I’m taking mother for holiday to M’sia and Singapore in July/August. After watching this program I think I will hire a rental car for the most part as it offer more flexibility for us to ‘jalan jalan cari makan’. When we stay in JB however we can catch public transport to Woodlawn and then use MRT for day trip/s in Singapore. (We are travelling from Australia. I was born in Singapore and my mother is Nyonya ex malacca. We can utilise family home in Bukit Cina for part of our trip)

    @daves3259@daves325913 күн бұрын
    • Good idea. Enjoy your trip. Please exchange $10000 for more ringgit 2 spent later. Hahahaha. It may be RM4 per dollar by then.😄😆

      @szewei85@szewei8513 күн бұрын
    • I wanted to do that but my hubby said it is illegal? To hire malaysia private car

      @shy3102@shy310213 күн бұрын
    • @@shy3102 if you book under private driving company is not if you side deal with random individual then yes is illegal

      @szewei85@szewei8512 күн бұрын
  • You can all the precautions in the world but you can’t control other vehicles on the road, especially at late nights.

    @yongj@yongj14 күн бұрын
  • Best is depart early morning, drive through the morning, and arrive in KL by lunch

    @Chris-rs4so@Chris-rs4so12 күн бұрын
  • when i travel in Express Bus..i always chose the very front seat either at exit door or just behing the driver. by doing so i can keep my eye on the road for potential hazard afar and alert the driver in advance if needed. and sometime i do chat with driver and the co-driver but not all of them would like to chat while driving as they said sometime it could be a distraction. all my travel was at night and for some reason i couldnt sleep like everyone else. even though the cabin was so quiet from external noise.

    @zamafendy6755@zamafendy675512 күн бұрын
  • Long distance provincial buses here in the Philippines are relatively safe for example from Manila to Baguio City the Summer Capital is 4-5 hours non stop as buses have a speed limiter installed in their fleet.

    @dennis12dec@dennis12dec10 күн бұрын
  • It would be interesting CNA interview our MOT , Mr Anthony Loke and post in KZhead.

    @petertan6982@petertan698214 күн бұрын
    • Good idea !

      @Davyjones5454@Davyjones545414 күн бұрын
    • no point.. that guy is useless, overglorified. until now still didn't do anything to solve accident problem

      @pingshien91@pingshien9113 күн бұрын
    • Hahahaha

      @szewei85@szewei8513 күн бұрын
  • This is an interesting investigation report on public transport services that every nation should pay attention to. In Indonesia, massive reform has been done to train services because state owns the train company. However, the express intercity buses are mostly operated by private entities that state cannot control too much. The road safety regulation and procedure are exist, however in practice, not all private entities apply them as on standard. Issues such as underpaid salary or per paid trip such is mentioned in the video also exist in Indonesia which make the strucural reform in the public bus transport much more difficult.

    @lukepramudita@lukepramudita6 күн бұрын
  • I am not a Malaysian, however, when I lived and traveled twice from KL to Terengganu (in 2000), I missed my drop point as it was between the journeys. Though I had spoken to the driver with broken Malay and his broken English. The drivers were changed during the trip and I ended up in Terengganu, after reaching the wrong destination I had to take the same bus later in the day from Terrenganu and KL and they dropped me where I should. I don't regret the trip, the scenery was so beautiful, I was sitting in the front close to the driver. Driving alone is monotonous and boring if drivers have to drive alone. As the documentary notes, at least a co-driver would help prevent the accidents. It is worth investing a little bit more towards drivers, their training, etc than the gadgets/devices.

    @kittyind@kittyind9 күн бұрын
  • 22:25 If driver overspeeding or about to sleep we will call the driver. Hope its by handsfree phone...

    @peterterence1488@peterterence148814 күн бұрын
    • as someone who always take Super Nice (the bus company operation room that they went to visit), the driver usually had their phone on a stand so yes it's handsfree -- it's usually used for checking traffic condition (ie. the map is always open on the phone), which is how the driver could answer whenever passenger ask for ETA of destination

      @YayaVT@YayaVT13 күн бұрын
  • Alternatively, have driverless trains that plough to and fro these more popular destinations. I get the infrastructure cost but in the long run, people have the flexibility and not confined to a certain departure timing. And also itll be more comfortable for passengers, and they can rest easy knowing that their lives doesnt depend on the drivers level of experience or lack of rest.

    @mysticery@mysticery13 күн бұрын
    • There was a journalist in the Straits Times proposing a 200km/h trolleybus (based on the SuperBus concept from the Netherlands) driving along dedicated lanes along the North-South E'way, as a cheaper alternative to high-speed rail

      @lzh4950@lzh49509 күн бұрын
  • I used to e day time traveller but switched on to night due to the congestion at the checkpoints and the jams especially after Malacca to KL. Understandably the overnight travel is more popular as it is more quiet as almost all the passengers are sleeping. Most passengers will sleep after we cleared the checkpoints and with one or two toilet breaks, we wake up when the bus reached the terminal. Until the day when the HSR becomes a reality, the best way travelling to Malaysia is by the express bus. The choice is yours to purchase insurance or other extras. Thank you CNA for such an informative programme. Perhaps CNA could take this programme one level up by dubbing it to The more common languages in Malaysia and help create awareness among the express bus operators and the millions of passengers alike.😊😊

    @Philatherapist@Philatherapist13 күн бұрын
    • Language caption!

      @___beyondhorizon4664@___beyondhorizon466413 күн бұрын
    • Malaysia dont need because peninsular north 2 south 2 short unlike Indonesia Java west to Java east 6 hrs 500 km/h hahahaha

      @szewei85@szewei8513 күн бұрын
  • Oh god, I am planning to ride a bus from KL to SG this June and somehow, algorithm showed me this video.

    @carlkev1265@carlkev12658 күн бұрын
  • super nice one if the worst express bus I had taken

    @visnuvarmen@visnuvarmen12 күн бұрын
  • It would be nice and thoughtful when u reach ur location u could give a tip to the bus drivers 👍🙏🏻Its tough work not anyone can drive that long hours respect to all the malaysia bus drivers out there drive safe and god blessed them❤️❤️❤️

    @gurdevsingh4503@gurdevsingh45038 күн бұрын
  • with all those highways in peninsular Malaysia, night buses arent that necessary. It is traveller who chooses to maximise their stays and saves up from hotel who are often falling into prey of night buses. Even if you think you are able to save hotel cost, you might not feel refreshed after night buses sleepover. Not worth your time and money. If you really want to maximise your time, take morning flight instead.

    @ilhamrj2599@ilhamrj259914 күн бұрын
  • Just pray safe when taking the bus. There was once i took a reputable bus from larkin to kl. Bus depart 12am, reach kl 3am. No toilet break, as everyone asleep.

    @babablacksheep2024@babablacksheep2024Күн бұрын
  • You should have interviewed the Minister of Transport.

    @johanna006@johanna00613 күн бұрын
  • this might not be related much but such accidents happened a lot in VietNam where im from too if I read the news every week id see an article mentioned about express bus accident involved injury or death I feel my country doesnt take safety measures or considerations seriously, people often prioritised money over others another big scary thingthat myself had experienced also was Bus drivers (or truck drivers) often use drugs like Meth to keep them active/awake one time I went on a night ride to save time, all the other passengers were deep asleep, I was awake and they had 1 driver no backup or helper with the ride. I noticed very off behaviors from the driver, he was shaking his legs fast and nonstop, no seat belt, using his phone looking at it while driving high speed on highway, almost hit a truck crossing the road (truck was very slow and had lights on asking to wait) but the driver just kept honking at the truck and drove fast towards it, his hands kept shaking legs stretching tried to move all parts of his body WHILE DRIVING, he kept stopping for smoke breaks every 30' or so (normally driver stop smoke break during toilet breaks but this guy he pulled over often just to smoke and asked me if I want to smoke also), his mouth was grinding hard, all of the behaviors that indicated someone being influenced on hard drugs ? and speeding was insane, the ride would take 5hours to get there but he made it 3hours and was proud bragging off to his mates on fone how fast he went (I even heard his mate shouting "wow 3hrs ride youre there already?that's crazy fast") I was so scared for during the ride,so when he stopped for smoke break I tried waking up the other passengers to confront about how scary the driver seem off,but to my luck I talked to one of their operator staff was on the ride too,so later for toilet break that person talked to him how I complained hes a bad driver and drove fast,afterwards the driver would talked to me more asking in passive aggressive tones like am I not driving good enough here someone had to complain, he kept looking at me (my seat was right next to the driver so I witnessed everything and felt the pressures the driver gave afterwards) I can assure you it was a very scary moment I thought I might die and my last ride there if something happened and in vietnam where most things arent taken seriously like Malaysia and Singapore does so traffic accidents numbers are very high I wish countries that has express bus would make efforts to keep lives safe more and more awareness spread out for passengers to be cautious about!

    @shortic1995@shortic19954 күн бұрын
  • Traffic in Malaysia is crazy and driving can be very dangerous. A driver who is experienced and highly alert is required. And especially someone who cares for the safety of the passengers!

    @asiaminddynamics@asiaminddynamics13 күн бұрын
  • the man speaks well...

    @cheny6489@cheny648913 күн бұрын
  • The health of the bus driver is also a concern. 2018, Malacca to KL, our driver was massively overweight and just one hamburger away from a heart attack. He was constantly thumping his chest (heart issue?), burping and farting. Disgusting and very worrying.

    @peted3637@peted36375 күн бұрын
  • The thing is, you have cheap bus fares and expensive bus fares. Technically it's also the passengers' responsibility to be alert when taking a cheap bus at night. To be expecting enforced safety measures at cheap prices is ludicrous. But I suppose one way to keep in check is to have an aggregation of bus services and let the passengers be informed of the risks vs cost of different price points.

    @hermdude@hermdude14 күн бұрын
  • Hmmm i never knew there was an emergency exit! Good to know....

    @fairuzmy@fairuzmy14 күн бұрын
    • What???

      @___beyondhorizon4664@___beyondhorizon466413 күн бұрын
  • The most logical thing that people say is to book the more expensive option. The more expensive ticket might meant that the driver is paid more or they have 2 driver taking turns. You can tell that from how the driver behaves, drives and talks.

    @randyg9259@randyg925910 күн бұрын
  • Very useful analyse by CNA team. When my first trip to Malaysia in night time the bus driver sleepy and stab behind the lorry. I’m one of the victim of it. Too dangerous mode of transportation.

    @vijayr8232@vijayr823214 күн бұрын
  • Honestly, i have experienced tiredness from travelling at the speed limit. Like suddenly i would feel sleepy but when i do speed, i felt more awake.

    @mysticery@mysticery13 күн бұрын
  • This is also the risk of Malaysian road where we have long haul highways (not like singapore). This tends to pose risk from inpatient driver, reckless bus driver, and motorcycle. High speed and sudden jam adds to the equation. Sometimes it the bus driver, they tend to drive fast and swerve left and right to either gain time or just to be faster. They tend to stick very close to the vehicle in front to pressure them to "get out of the way" This is also the same for other road driver, where the swerve in front of busses, driving dangerously, etc. So it's really both way but unfortunately that is the mindset of Malaysian Driver (including Singapore Driver in Malaysia which speeds like crazy). It's a very impatient environment with people tailgating you as much as possible. And a bit of over confidence.

    @loongphotography@loongphotography12 күн бұрын
  • I went from Golden Mile Complex to Genting in June 2023 without any accident.

    @vernier-colorado@vernier-colorado6 күн бұрын
  • Yes, i also had an accident experience with a night bus that i took in Malaysia...definitely night journeys are more dangerous

    @chekeocha4923@chekeocha492312 күн бұрын
  • i myself travel between the 2 cities a lot and have never taken an overnight bus except once. always take the morning or afternoon departures, dont take the evening ones too. Have tried different operators like transtar, cityline etc and all the drivers were solid and didnt speed. Also i find that taking a double deck bus is harder to speed. Last month took causeway link from JB larkin to KL, and despite the bus keeping to speed limit, it was overtaken by la holidays, kkkl, delima, mayang sari single deckers and starmart express double deckers. I wonder if causeway link had speed limiters installed.

    @balajihariharan7175@balajihariharan717513 күн бұрын
    • Good what if they do hahahaha

      @szewei85@szewei8513 күн бұрын
  • Singapore large and medium size vehicles must have a fleet management system to monitor the vehicle speed/location and the driver physical condition if the authority is serious to reduce accident and improve the road safety. Mandate safety records which is easily access to general public. Install road humps and speed camera have less impact on safety and just a cat and mouse game

    @coolocean11@coolocean1114 күн бұрын
  • usually condition for BCs are worst during long weekends (PH) in malaysia delay big time due to traffic congestion, which will kill their rest time also, hard to find BCs, many jumped to SG

    @aep5001@aep500113 күн бұрын
    • Drive SBS bus SG-JB 3.6x higher than JB-KL or JB - Bukit Kayu Hitam in RM hahahaha

      @szewei85@szewei8513 күн бұрын
  • Seems like driving long distance buses is equivalent to flying long distance airliner. Biggest drawback is fatigue. In fact having sleep deprivation is equivalent to under the influence of alcohol

    @muhamadirfaan3329@muhamadirfaan332911 күн бұрын
  • I regularly take the bus from Johor to KL. The driver is busy taking on his mobile and smoking all the way.

    @AndiandCalvin@AndiandCalvin13 күн бұрын
  • One cheap solution, conduct a safety briefing before the bus journey starts, just like boarding an airplane. At least the passengers knows there is a emergency exit, at the back and also at the ROOF of the bus.

    @zhihaolooi8894@zhihaolooi889411 күн бұрын
  • Last time i came back to malaysia from sg, i was also involved in an horrible accident on a bus. These bus driver need to be careful ngl

    @josephputinch3090@josephputinch30906 күн бұрын
  • Safety procedures and protocols and drills can only do so much. When an actual situation or incident happens human factor/reaction cannot be predicted no matter how much training one has received.

    @Benjamin-wy4dj@Benjamin-wy4dj13 күн бұрын
  • I’m a retired American Bus Driver 31 years. You can’t change the human body to suit unnatural needs. People are not designed to be awake at night.

    @glenclarkchidley3637@glenclarkchidley36378 күн бұрын
  • I didn't see emergency glass breaker hammers mentioned. There's at least 4 on the bus in the video. Were there none on the bus with the accident? I didn't seem to see any warning on the windows to the effect of "in case of emergency use hammer to break glass". Personally, I would have broken the windows to exit the bus in case of a fire, even if it is a pretty high drop.

    @davidt1831@davidt183114 күн бұрын
  • So should passengers pay more for co-drivers, longer journeys, for a "safer" bus ride, when they can use the same fare to buy an air ticket instead? Potential Solutions: Dedicated lanes for express buses, remove speed limit for sections of highway that has low traffic (think autobahn), Ban per trip wages. market express bus as a more luxurious albeit slower mode of transport so customers don't need drivers to rush to destinations.

    @tanjunmin9597@tanjunmin959710 күн бұрын
  • If can afford, take plane. If cannot afford, take bus. 😢😢

    @MDroid-bn6eb@MDroid-bn6eb14 күн бұрын
    • How about take train?

      @andyng5321@andyng532113 күн бұрын
    • TSA, baggage fees are taking too much time & money

      @___beyondhorizon4664@___beyondhorizon466413 күн бұрын
    • Haha lets hope HSR is revived Indonesia already have it from West to East Java 6 hrs 500km/h

      @szewei85@szewei8513 күн бұрын
  • Good reporting. Awesome job CNA 👍🏻👍🏻👍🏻

    @damonkhaw1755@damonkhaw175513 күн бұрын
  • Nak pergi ke bandar2 di pantai barat dn pantai Timur Semenanjung, sy lbh suka naik KTMB ETS dan KTMB Intercity Train utk keselesaan dn keselamatan sendiri dn ahli keluarga. Sbb utk perjalanan jauh sy lbh suka tdk guna kereta pribadi bila pergi ke JB, Penang, Alor Star, Kota Bharu, etc. Use KTMB Trains to go anywhere more safety n comfortable.

    @BungarayaBunga-fk5xy@BungarayaBunga-fk5xy12 күн бұрын
  • 2:08 What about the emergency door? Isn't there one? I know all buses have at least 2 doors, one at the front and another near the rear that functions as an exit door or emergency door. Also, the glass windows are all designed as emergency exits. Just pull out any of the little hammers placed next to the windows and use the pointed tip to smash the glass windows. Use the sides of the hammer to clear any broken glass along the edges of the window and climb out of the bus from there.

    @sleepy_dobe@sleepy_dobe13 күн бұрын
  • Does anyone know what app is Diana using to check/record the speed?

    @AwkwardFX@AwkwardFX12 күн бұрын
  • They should implement accident free monthly incentives $300 for the driver to keep a clean record n also sent them for 1 day refreshment safety course every 6 months.

    @cheahtiong3930@cheahtiong393012 күн бұрын
  • This clearly shows that we need to improve self driving capabilities of our vehicles. It will certainly improve the quality of life of the drivers. Can you imagine using autopilot mode like in a plane but a bus? Itll be so handy.

    @mysticery@mysticery13 күн бұрын
  • I hope cna can take the time to educate Singaporeans speeding and driving recklessly around malaysian roads. Accidents and not abiding road laws is way more apparent than few bus accidents once a year.

    @kajalveriyan9136@kajalveriyan913612 күн бұрын
  • Years ago during my holiday, i was told by an Italian who the way Italian government check for speed limit on toll road is the time travel between the starting toll compare it to the exit toll. If the time is bellow the established range, the driver gets a ticket. Maybe some drivers are willing to pay fine? But its a great strategy, will Malaysia implement such simple tools? The most pleasant long distance bus journey for me is in Turkey. The bus from Istanbul to the town near ancient Troy had to get into a ferry 😊 A 6 hour journey the Turkish Rivera Port to Pamukkali in July 2019, we get an ice cream cup 😍 Longer journey serves free snacks, free coffee/ tea twice, they push a small 🛒 cart like in a flight. Men and women are always seated separately. I enjoy the bus journey ☺️ even the 12 hours ride from Cappadocia to Istanbul! The Peru long distance bus are ok, no free snacks or drinks, but there's a curtain between each seat 💺 💺. The train tickets are double compared to buses.

    @___beyondhorizon4664@___beyondhorizon466413 күн бұрын
  • Im a malaysian. I always take bus to SG. Safe and sound. And saves so much than flight.

    @rl.hiouzkey@rl.hiouzkey12 күн бұрын
  • Super Nice is amongst the better operators and they certainly walks the talk.The structural changes as suggested by the Malaysian expert is good as passengers have options and it is a subtle way to clean the industry. Presently there are too many operators and some with two or three or even one bus to get into the action. The MOT minister, Anthony Loke , should give more attention to the industry as it affected hundreds of thousand travellers across the Straits.

    @Philatherapist@Philatherapist13 күн бұрын
  • Hope the govt will invest on railway/train system.

    @oOrbitZz@oOrbitZz14 күн бұрын
  • We took up a double decker bus going to KL from Kuantan. At the beginning was it was smooth ride but about 27km away from KL, the bus suddenly broke down about 12:30PM. We wait for 8 hours waiting for a rescue bus, but nothing came. I feel disgusted because it ruined our travel plans.

    @Egoyification@Egoyification13 күн бұрын
    • I feel you. Did happened 2 me before when it was Tianjin - Beijing. Supposely reaching 2pm but end up reaching 9pm.🥶🥶

      @szewei85@szewei8513 күн бұрын
  • I used to take night express bus to KL but it was once I encountered a driver texting and talking on his mobile all the way from JB to KL, I stopped taking these buses. I had informed the bus company back then but not quite sure how they dealt with it to the driver. It was really horrifying. And yes, nowadays they mostly do one-man show, no co-driver.

    @sgmei@sgmei13 күн бұрын
    • Should have called the police 🚓

      @___beyondhorizon4664@___beyondhorizon466413 күн бұрын
    • @@___beyondhorizon4664 lmao it's Malaysia, don't expect too much from them

      @sgmei@sgmei13 күн бұрын
  • Very simple, don't take buses that travel in the night. Everyone should be sleeping at that time of the day, not driving on the road...

    @FinalSpace@FinalSpace14 күн бұрын
    • So no night flights in case hit moon?

      @fireat40@fireat4014 күн бұрын
    • I agree. I have never taken an overnight bus to SG. Daytime ok. I myself wouldn’t drive at night past 11 pm if long distance more than 2 hours

      @khoo5199@khoo519914 күн бұрын
    • Rakyat tak kira apa bangsa harus undi Pembangkang (PN) di KKB untuk kasi Kerajaan Madani tak lupa pengundi mereka. Sekarang Anwar PH Umno kuat kencing dan menyusahkan rakyat.

      @jameslim3850@jameslim385013 күн бұрын
    • ​@@fireat40what nonsense is this reply lol 🤣🤣🤣

      @FinalSpace@FinalSpace10 күн бұрын
  • Does anyone know the tracker app used in this video 07:34 , seems like pretty good app. I want to download for myself.

    @BikerTed123@BikerTed12314 күн бұрын
    • Speed Tracker by Oxagile LLC

      @aestheticallyunaesthetic9908@aestheticallyunaesthetic990813 күн бұрын
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