Japan Airlines collision: Why evacuation was 'miraculous'
Investigations into the collision between a Japan Airlines aircraft and a smaller coast guard plane at Haneda Airport on Jan 2 are ongoing. READ MORE: str.sg/igg2
While five of the six coast guard plane crew members were killed, all 379 passengers and crew escaped the Airbus A350 aircraft unscathed.
Mr Gary Ho, a senior lecturer in aviation management at Temasek Polytechnic weighs in on how those onboard JL516 managed to evacuate safely and smoothly.
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You are spot on. I'm American. Had this collision occurred in the USA, maybe half of the passengers might've died due to arguing with the flight crew, grabbing their bags, and just plain denial of the emergency situation in progress. I applaud the Japanese nationals for their discipline and calm demeanor.
it should be possible to grab your small carry on without messing up the entire process. Im not leaving my cat or laptop in a burning plane
@TheInsultInvestor I think they did not attempt to open overhead storage. Likely things within touch were taken. Pet carriers have to fit under your seat, at your feet.. Always wear shoes with laces or straps to stay on during evacuation.
The aircraft was also on the ground if it happened in flight everyone would be dead
Exactly what I was thinking. It didn't used to be that way.
As the plane was on fire, there would have been ten Karens shouting down the stewardesses to demand a detailed answers to "Why is there smoke in the cabin?" "What is this plastic thing dangling in front of my face?" ...
This video just taught me how important it is, to: 1) carry the most important documents in your pockets or maybe like a shoulder pouch 2) simply OBEY everything the flight crew says 3) remain calm in such a situation
I live in Japan and I firmly agree with their disciplined culture leading to the successful evacuation of the airplane. Japanese follow the rules and do what they are supposed to do.
I have also lived in Japan. That perspective is one angle. The other angle is peer pressure and expectation, no one will dear risk being chaotic or selfish to the extent that they are viewed as that “nail” that sticks out and be judged for that. The instructions given by the well-trained crew is very important too.
That's one way to look at it. If they had followed the rules this would not have happened. Someone f*cked up bigged time.
Everyone should take a learning lesson from these disciplined Japanese passengers, staying calm and collected and focus on what needs to be done to get everyone out safely. Unity is strength. The “Every man for himself” mentality needs to be dropped in this chaotic world now.
Agree. The Japanese follow instructions, especially during emergency situation, --- so says this former Pan Am flight attendant with years of experience in Asia markets, especially Japan.
...and people are thin and get move quickly. I needn't say more.
The importance of staying calm and following instructions is really on display here. Also the fact that Japanese culture is so disciplined and the people are so calm. I can't imagine this going as smoothly in most other parts of the world. Everyone out in 90 seconds while the aircraft was on fire is beyond fantastic. Kudos to Japan Airlines and their team, props to Airbus for such a strong and well insulated aircraft, and massive respect to the passengers for doing what they should to make sure they all came out alive.
Everyone was not out in 90 seconds. Last person evacuated 18 minutes after the crash.
You are wrong, evacuation was 18min.
@@zoranmanojlovic862 Even better! It's awesome.
There is nothing more terrifying than a plane still moving and on fire because evacuation cannot start until the plane comes to a stop. When I was a stewardess, this was my nightmare.
Part of SQ006?
So scary. Omgoodness, I would be losing my sh if i was on that plane.
I’m an American and U.S. Air 1549 everyone was disciplined and paid attention and were able to make it off the plane alive. This accident in Japan is truly a miracle and I mourn the loss of the service members. Great job from the crew.
the first thing I thought when I saw the video was "my god how many poor people burned to death" when I found out every passenger lived, it BLEW my mind. this is such amazing work by that air crew. I dont know if people realize how much of a miracle this is. like I cannot stress this enough, only 3 of the 8 exits were usable, for 400 people. this is almost unbelievable! WOW, I hope everybody on that crew know they are real life superheros.
Great work by Gary Ho for highlighting the safety tips to stay calm and adhere to the crew's instructions. Kudos to the pilot for their commendable landing efforts and hats off to the crew for their professionalism in ensuring a safe evacuation for the passengers. They are the unsung heroes from Japan Airlines.
When I saw the videos of the interior, I was also amazed at how calm and disciplined the passengers were. It made me wonder what would have taken place with a different group of passengers, especially with many trying to get their carry-on luggage, and if this would have resulted in many deaths. Of course you also have to give a lot of credit to the cabin crew who made the right decisions to not open and use the exits that were near the fire. This crash was unexpected and the cabin crew had only a few minutes to assess the situation and make the decisions that saved everyone's lives. JAL can be commended for their training program.
Goodness, yes, I recall an emergency evac on an Emirates and a British Airlines planes and like half of the passengers were ignoring crew, getting bags, basically determining their luggage was more important than the lives of other passengers. Incredibly cruel and selfish.
@@skullsaintdeadin the captain sully water landing (crash), upon landing, a passenger, meaning well, jumped up instantly and opened a rear escape exit before the cabin crew issued any instructions. This was the wrong thing to do as it made the plane take on water and sink faster than it would have. The cabin crew didn’t know they had landed on water and needed a second to assess the situation
@@M_SC Yeah, that's understandable - whomever that person was, they were clearly trying to help, though clearly should have waited; what we're talking about is people jumping up to get their bags and possessions at dire risk to themselves, other passengers and crew. I especially recall the size of the bags, which weren't like little backpacks (not that the size would make a difference to someone's life), they were full-size hardened plastic luggage, just shocking.
People’s instincts kick in.and yes training kicks in as well.there is no such thing as lucky,fortunate maybe?reasons for this kind of stuff.
@@M_SCReally good point. The crew are the professionals- we need them to take charge.
Maybe it's time to change the title of "Cabin Crew" to "Safety Crew" to help signify their real duty onboard the aircraft and not be abused by passengers for the choice of meals. Passengers ought to realize that crew are not their personal butler or porter, and many people would never want to see or experience first hand of what they are trained to do.
If you've ever been to Japan, you'll have experienced the Shinkansen and the subway, and you'll be able to experience how packed passengers can change trains in an orderly manner. Disciplined group behavior is an established part of the Japanese lifestyle.
Omg I am so impressed with the Japanese crews and Japanese passengers…… won’t happen for other countries!!!!!! They are so disciplined……. That saved their lives
I agree that Japanese are highly disciplined people. Another thing, is the safety protocol being implemented by the airline and the crew themselves. I am sad knowing that five crew from the cargo plane were killed. But the level of preparation in the airport itself was excellent! Hopefully, lessons from the incident will be drawn out and new guidelines will be implemented in days and years to come. God bless!
Flight crews are highly trained for emergency situations. Kudos to them and to the passengers as well for remaining calm during what must have been a terrifying situation.
One important factor not mentioned that contributed to the safe evacuation is the prompt response of the airport fire emergency response which controlled the spread of the fire!
Almost 400 people out 3 slides in 90 seconds! That's not a miracle; maybe for the rest of the world, but not for Japan! This is a testament to famed Japanese discipline and procedural action.
The explanations on why certain mesures are taken before landing and how they help in case of an emergency were really insightful and actually important to understand. People are much more likely to follow instructions if they understand what they're useful for.
Amen.
"People are much more likely to follow instructions if they understand what they're useful for."...I wish this was a universal statement but with people today it changes to "People are much more likely to follow instructions if they see how it benefits them"...I've literally watched people recline their seat back immediately after the announcement to put seats in the upright position.
Disciplined citizens ,responsible crew ,decades of good governance all contributed to safe lives.
Japan alirlines crews are the most professional, nice in this industry. I love flying on Japan airlines.. Much respect and love to the crew.. It's amazing how everyone on that flight got out alive.
This is the tape that should be shown on EVERY flight, long or short, domestic or international. Such good information, much better than what the airlines themselves tell you. Great work, you guys!
When you get a combination of the ‘right people’ together, this is what happens.
and what happenend exactly. A preventable crash. Stop making ridiculous arguments.
@@woltervandenberg Even though one incident is too many, Japan isn't the top 20 countries with the highest number of fatal civil airliner accidents from 1945 to 2022. Look it up, or are you afraid to see your country being listed ?
@@zerase84 I don't think the Netherlands is doing bad in that regard but this has nothing to do with nationality and I never claimed it did. This accident should not have happened period. Not in Japan or anywhere else for that matter.
If they were all right then the coastguard plane wouldn't have been on the runway and the accident would've never happened.
Using the world "miracle" for this situation implies that God (of the Bible) is to be found somewhere in the equation.
I think we need to also give a big shout-out to the flight attendants. Like Mr. Ho said, they train every year for this type of accidents, and I'm willing to bet money they scoured the plane for children, elderly or just scared people before getting out of danger themselves.
It might appear to be miraculous for you. I give kudos to the crew and the disciplined passengers, who do not need 1000 dollar fines to do what is the right thing to do. This will boost sales of the A350. Constructive measures kept the flames out for the important minutes.
Safety can never be taken for granted. JAL certainly has a contingency plan for such incidences. I'm amazed by their professionalism in handling an emergency. Also, the crew's capacity to calm the passengers and the passengers' confidence in the crew's capability also play a part in the speedy evacuation. 👍👍👍
Great information. I’ll be making sure I have my passport, money & phone in a travel money belt when flying.
Also, medication is important. It might take a while before you can get them again.
The A350 held up well to the collision and that played a part, as well.. along with calm crew + calm passengers. Those passengers were remarkably calm, I was expecting screaming and crying and people pushing forward through the aisles and climbing over the seats, but there was none of that. I hope everyone will take note of how this was done and realize this is how they need to behave and react if they ever find themselves in this type of situation.
I used to work in Japan back in 2010 to 2013. Safety at work is paramount. I worked in shipbuilding as a welder fabricator.
i plan to buy a commercial bulk and tanker from japanese shipbuilders, do you mean ytheirs are better than the chinese or the south koreans
Dead proud that the aircraft is made in Europe. In fact the wings were manufactured at Airbus's Broughton factory which is about 30 miles from my home.
Thanks to great coordination among crew and passengers, they succeeded in saving all lives on board, professional training !!
Seeing the video of the burning aircraft, its a miracle no one was fatally injured. Got to hand it to the Japanese. Their self discipline and compliance to instructions from people in authority makes a huge difference. God bless the soul of those from the Coast Guard plane. Rest in Peace 🙏🙏🙏
IT WAS MORE PROFESSIONAL THAN MIRACULOUS IN MY OPINION ;
It was in Japan, nobody was morbidly obese.
Indeed, one slow-moving obese person is enough obstruct the entire escape route.
😂
Love Japanese culture and the nature of its people. Nothing nicer than a politeness ❤
Me too and my sons. We want to go there someday. They are polite and dignified! Unlike these days, living in tacky America! Sorry to have to sound so negative but it's a true fact I see it almost every single day, people in their pajamas, driving you off the road, cutting in front of you in the grocery store. Never saying Thank you! The list goes on.
Had this happen in the US, people would crowd the aisle and some will argue with Flight attendance over stupid pronounce.
i am going to fly Japan airlines :) yes I agree, the passengers did not panic! the whole world can learn from them.
Both Japan Airlines (JAL) and All Nippon Airlines (ANA) are excellent. I have flown both many times internationally and domestically inside Japan, including Sapporo to Haneda last October which was this flight. You will have excellent service, and you know now how professional they are if things go wrong. Enjoy your travel!
Very well said Gary. Thank you!
Disciplined culture is on everyone’s lips. Follow the instructions of the crew , having flown from this airport to Osaka and Narita to Heathrow, and Narita to Bangkok , you have to appreciate the obedience culture in the Japanese.
the disciplined culture, not obedience.
It's in the system.
Great interview! So educational! Thank you! And God bless them all…
Very good video. Thank you 😊
Culture really plays a significant role in this situation, both on the airline side and the passenger side. Glad that all passengers got out safe and fantastic job to everyone in this evacuation, very efficient
Very impressive in 90 SEC's 379 passenger off the plane... Discipline and cooperation... Truly the crews plane are very trained for safety of everyone...
I make it a point to always remind my friends and loved ones about the significance of staying alert and memorizing the safety videos shown before the aircraft takes off when they go on trips.
Their mutual respect and discipline culture struck me when I noticed everyone queues when going up/down escalators at train stations. No cutting in front even if you come out of a train door at the front of the queue. You jolly well walk all the way to the back of the queue.
If it would be in India ....atleast half of the passengers would not made it becoz of their luggage and panic
Can of coke & 10 straws
USA, too.
Some people are so hard on each other with these comments. Sometimes people make a positive comment that someone has to pick apart.....like someone innocently calling this a miracle. Sometimes people simply use the word miracle when something good and remarkable happens....often when it is something that could have turned out badly. I just want to add how impressed with the flight crew and the very calm passengers....great teamwork between the crew and the passengers. And these are just my own humble thoughts.
Most of the aircraft is mostly aluminum, with some composites. The crew did a great job, opening the safest slides. The evacuation requirement is 90 seconds with half the exits…..so well done.
A simple Google search will tell you that most of this aircraft is Carbon Fibre composites(53%), it was the main marketing campaign behind this aircraft.
If that had been a Spirit Airlines plane, i I shudder to think of the chaos and the deaths.
😅
Good report. Nice, vocals. No studdering, knowledge is key.
2:04 , I’ve not seen an estimate of the actual time it took to evacuate, but the stream of people I see coming down the slide here is many times faster than what we usually see.
Maybe if they told people WHY it was important to follow the safety directions, such as Mr. Ho explained as to how it could affect circumstances and various scenarios, then people might listen more closely.
Yes u are rigth sir GOD BLESS US ALL 🙏🙏🙏❤️❤️❤️
Japanease are disciplined ppl
Very informative video
Personal items can be replaced, but a life cannot be. I think everyone on that plane followed instructions and so the evacuation process happened without any issue.
Just on the 2nd of Jan,something i would typically not search,but i was led to so i came on youtube And typed "why plane crash"and in watching several videos. I found myself just praying and thank God,that he truly watches over us while we're up there because it's a lot risk. Woke up today and saw this news.God did save them, This was Indeed a miracle they all got off Safe And sound Many might not have been believers, many will not agree with me but I bless God for this because he saved these people.
Bravo to the crew, saving everyone!!!
I try my best when I'm flying to know where the emergency exits are and how many rows I am from the exits just in case it's hard to see where those exits are. It's also important to do your best to listen to what you are being told during an emergency and don't panic. When you panic you don't think clearly which can cause you and others to die. Like they said on the video leave your bags behind because when you are grabbing those you are keeping others who want to live from getting off of the plane. If your bags are so important then let everyone get off before you and then you can get your bags. Carrying your bags off of the plane could actually tear a hole in the slide making it useless and in this accident they only had three slides out of eight that they were using.
I remember few years ago, Emirates aircraft crashed during landing in Dubai if im not mistaken, the pax were so busy taking their handcarry at the overhead bin and some even escaped with their luggage on hand. While this one, kudos to the JAL516 crew and passengers!!!
Just being Japanese 👍
They left their belongings behind and didn't panic. If that was the US, everyone would be grabbing their carry-ons to get their laptops and Ipads.
This happened because of Japanese culture. If it were an international flight the picture would have been different because of the collection of different nationals.
There were 12 Australians on board as well. Just saying.
Thank you - I have always wondered why the instruction is to open the window shades when landing. I think it would be helpful for the crew to explain the reasons why certain things are important.
The plane was landing at the airport, obviously carrying less fuel than when it was taking off. I believe this is the reason the plane didn't blow up on impact.
Best explanation video on this accident so far. But “90 seconds” is a wrong information. It took 18 minutes from 5:47 (collision) to 6:05 ( the captain’s evacuation) according to the announcement from JAL itself. Where did this “90 seconds” report come from? Maybe they counted the time in a different way?
Japanese amazing culture................
Japan Airlines (JAL) collision was really tragic for 5 coast guard plane crew members who were killed. But this accident helps for Japan Airlines to gain confidence among people. As a Japanese national, I`m very proud of JAL crew`s great work to save 379 lives.
It's so regretting and saddening that not even one mentioning, footage coverings, or detailing emerged about the "coast guard" plane at all.
No American carrier demands that window blinds are raised. None. I’m ex cabin crew from the UK and this concerns me.
***BRAVO, Job well done to all the Flight Attendants***..in keeping focused, your training and experience was displayed in this remarkable speedy, safety and accountability of all your passengers. I do believe the Japanese Culture played a big factor in this focused discipline of Human Survival moment. We as Americans and as a society need to respect. Peace be with you.
Very impressive. And I agree, keep important documents and your phone on you, not in a bag.
I don't understand the comment about Japan airlines starting to take safety seriously. Airlines have always taken safety seriously. All U.S. airlines rigorously train their cabin crew in evacuation procedures, and the candidates must score very high in these procedures in order to pass the course. After they start the flying, they attend annual refresher training to make sure that these procedures are remembered. The flight attendants are able to respond to the situation immediately because of the rigorous training. The behavior of the passengers contributed significantly to the evacuation because none of them panicked and evacuated in a controlled manner.
Wow I feel bad 😞
What this man is explaining at the end of the video should be said few times before landing by the crew instead of asking who wants to purchase duty free items, feel sorry for the coast guard who lost their life on the spot, happy for the survivors indeed they had the most amazing attitude.
Ah now I know why we were asked to straighten the chair and upped the blinds. That’s an insight thanks! I always followed but never crossed my mind to ask why.
That’s Miracles
Speaking about the JAL fire incident , Even though all the 379 passengers from the plane is safely evacuated Unfortunately the exception is the pets that belong to one of the passenger Poor pets 😢😢😢
Oh 😢😢😢
8 babies and many young children are not Injured.
Ive heard that there were 2 animals ..
@@aono4784 Normally my rabbit traveled at Pet zone in JAL apart from passangers .
@@may-ky6jl I found this on X(twitter) My English isn't very good but tried to translate it. A friend who left her pet on a plane cries out in tears. ``I was wondering if I should leave her at a pet's hotel . But I felt sorry for her, so I decided to take her with me. Now that I think about it, even if I left her alone for just a moment, I could make her happier when I got back!' That didn't happen..!" I can't bear that she doesn't stop blaming myself.
Its a five mins evacuation. Not 90 seconds. This is confirmed by one of the passengers onboard that plane. It took 10 mins to catch the fire insids the plane.
I'm so impressed with the word "discipline"
They are extremely civilized and disciplined people period.
so what about coast guard plane crew, is they safe or not?
5/6 died
When I heard about the accident and saw the video, I looked over several news reports, that never really stated where the Coast Guard Dash 8 plane was. One report that I heard stated that one eye-witness stated that A350's wing collided with the nose cone of the Dash 8. Which made me think that the Dash 8 crossed over the Hold Short line markings. But, since reports are still sketchy, I'm still wondering how and where the Dash 8 was positioned at the time of the accident... and even if the Dash 8 had actually had taken the active runway upon landing of the A350.
Video taken in daylight the next day shows the Dash 8 was on the runway, lined up for takeoff. Hopefully more images showing the positions of both planes become available soon.
@@JD-nt2sc OK. I just watched a report from Sky News in Austrailia that their interviewee stated that the Dash 8 took the active runway, waiting for takoff. So, now the question is: Did the Dash 8 receive clearance to cross the hold short marks on the apron and prepare for takeoff on the active runway by Ground or did the Dash 8 pilot misunderstood the Ground controller's instructions. I'm also wondering what the Dash 8 pilot's readback was to Ground. Time will tell.
Watch Blancolirio channel report. Dents in both A350 engine cowlings that seem to match up with left & right wings of Dash 8. Nosecone & front landing gear broken on A350 as though hitting the high tail of Dash 8. Apparently both planes headed in same direction & a bullseye hit. No doubt there are impact point marks to be found on runway. On a runway covered with tire marks in the main gear touchdown zone it may be hard to say exactly which ones are from this A350, If main gear is down and nose wheel still high in the air the nose up attitude might mean the A350 pilot never saw the Dash 8.
It’s becoming clear that the evacuation took a whole 18 minutes with three exits open. Aim times are to evacuate in 90 seconds over 4 exits. Clearly the cabin staff did an amazing job, but they were really lucky the plane resisted burning up for that long. In other air disasters people have died if they hadn’t left the aircraft in 5 or 6 minutes. So I think even in this case the question ‘why 18 minutes’ will become important.
Do coast guards have as much expertise with navigating runways like airliners do? I think, it's either coast guards which aren't experienced with the runway procedures, or they are too tense and hurried for their duties. Perhaps let the coast guards have priority, and other planes can delay or circle the airport(if they are set to land soon).
They got to escape because they did not panic. I was sitting in the very back of a crowded double bus when it caught fire under me the huge lady in front of me that was taking two seats stood up and pronounced loudly "we'd all better get the hell off of this bus". It was perfect they let her go first then we followed.😊
There were only TWO serviceable slides since the back slide was deployed by mistake and NOBODY used it because it was too steep and too near to the fire. I'd like to know why the fire spread so slowly that passengers took 18 minutes to evacuate, not 90 seconds like they always claim to practice.
The plane supported the impact on the other plane, didn't broke and delay the fire giving extra seconds to let everyone out, well done AIRBUS
It is not a miracle that all passengers survived, but thanks to the precise actions of the cabin crew. The cabin crew had judged the exits that could be opened in a cabin engulfed in flames, and had given precise instructions to escape without their luggage. As the telephone lines to the cockpit were disconnected, the cabin crew in the back seat had to use their own judgement to determine an escape route. In the end, three of the eight escape exits were usable. Finally, the captain took a final look around the cabin and evacuated the few remaining passengers before making the final escape. It was not a miracle, but it was brave.
18 mins is shocking.
Firstly, passenger and crew are Japanese, a very discipline and obedient people. They will follow the crew instructions to evacuate .
The passengers did not panic.
You should never panic in situations like this always remain calm.
100% I am an ex crew myself - safety, safety, safety is always first. Everything else is secondary.
This just shows how well Airbus engineered the A350 and this is why its the safest passenger plane in the world!
Usually if a plane remains intact evacuations usually happen rapidly.
Miracle? Yes, but this is not the first time all passengers survived a commercial plane fire. Egypt air 667 is just one example.
Cabin crew makes a different. People are focusing on the passengers being Japanese, yes that’s one angle, but it’s more than just that for sure!
Yes the people waited for instructions but more important is this was a low speed, low crash force accident. The smaller plane was still on the runway and hadn't reached high speed yet. The larger aircraft was coming down, slowing down, so the crash wasn't like losing control and slamming into the ground or a mountain or building. I saw the very first video when the majority of the flames seemed to be in the area of the initial contact. Initially it was more isolated, then as things heated and ruptured and fuel spilled out everywhere it quickly engulfed the aircraft. I was a little surprised when I saw it several hours later and it had totally destroyed it and it broke into several pieces. This is what we normally see because the fuel, crash speed cause the immediate destruction that takes most lives. These people will hopefully live their lives with the knowledge they almost lost it.
We need to add airlines regulatory policy for stewardess to demonstrate or video play safety evacuation procedure to NOT bring baggage if emergency arrived
This is a textbook example!!! Just wow, it shows how important it is to obey instructions like Japanese culture
People don't even pay attention to safety demonstrations anymore. Most people will be staring at their phones and have them ready to record all the videos we saw. Airlines should incentivize passangers to pay attention to these safety demos. The demos should be avalible on KZhead and on inflight entertainment systems. They can have the passangers take and pass a safety quiz on board to get free in-flight wifi.
If you pay attention to the every cabin crew anouncement, you would know they already give instruction to leave all your baggage and shoes off because that is required by law………. that is if you pay attention. 🤔
This accident answered the aviation’s biggest question. Can 379 passengers evacuate in 90 seconds? Yes. Mystery solved
its not a miracle, its part of the design of plane, and procedures. they design for a minimum 90 seconds. the crew performed and the passengers were awesome. i always count seats to exit forward and aft for both sides.
I believe there was a communication error among those involved. By international agreement English is the official language of air traffic. It is a second language to the pilots and ATC. a simple comprehension mistake could have led to an incursion.
MAGPASALAMAT AT MAGPURI NG WALANG HANGGAN SA PAGLILIGTAS AT WAGAS NA PAG-IBIG NG DYOS!!! MAGBALIK-LOOB NG BUONG-BUO SA DYOS NGAYON DIN MISMO BAGO MAHULI ANG LAHAT AT KAPAYAPAAN SA MUNDO!!! BANAL NA PAG-IBIG SA LAHAT NG NILALANG NG DYOS!!!