Our motorhome has been nothing but trouble
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✅ VIDEO DESCRIPTION
Sharon and Jeff spent big bucks on their new motorhome BUT things went wrong from the start.
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#rvlife #RVindustry #thor
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Liz, thank you so much for doing this. Someone needed to shine the light for sure. I bought a 2022 Braxton Creek free solo Romo - not an expensive unit but I can't even begin to tell you the nightmare that I went through that took almost a year for Braxton Creek to finally make repairs on a brand new unit. The main problem that they finally got repaired was a water leak basically on the back third of the unit where the entire back wall was buckled and bubbled. Thanks again for everything you do. Keep shining your light.
@@karenmanleyrealestatesales1552 Wow, so glad they finally got it done for you. And thank you for your kind words!
I just emailed you my experience I shared here
this is what I call a "RWPP" moment Rich White Person Problem!!😂😂😂😂 I'm white btw😊
they spent 400 grand on this thing, these people aren't very bright. They had it coming.
Once Thor realized they had a PR disaster on their hands, they began to care. How touching.
RV quality has gone down hill every year.
@@CC-om8zelike everything, as the demand increases, the workers making them have been pushed to work harder/faster or less skilled workers have been added to production, and the quality is the first thing that slips.
Is their any warranty ?
@@carloschu7127There had better be for that kind of money. Costs more than my house.
@@carloschu7127 I know people who own RVs. The warranty is VERY spotty. Aside from the poor build/assembly quality of the manufacturer there is an issue with the appliances. What often happens is that the RV manufacturer either states that the appliance warranty must be negotiated between the buyer and the APPLIANCE manufacturer. The RV manufacturers normally does not act as an intermediary and would likely just slow things down if they did. The appliance manufacturers may in turn claim that the fault was due to improper installation, voiding the warranty (i.e. a pissing match regarding a - stove, A/C, heater, refrigerator, TV, stereo, water heater, generator, control panel, oven, pump, etc.
Keep up the good work exposing a billion dollar scam company
We are listening. Thank you so much.
Why buy it after you did thev test drive ?
We sold our 2018 RV last year and just started traveling to where we want to go and then rent a cabin. What a stress relief!! Seems like the last two RVs that I bought were built on Friday afternoon after they drank a 6 pack at lunch.
They don’t make rvs like they used to. My parents had a pop up that they bought in 1974… we used it ALL summer long for 20 years. Great build
This video is making a do-it-yourself school bus conversion to motor home look like a better option.
Yes. Or we talk about an older bus chassis in the follow up: Here’s the rest of the story in the update, and thanks for watching: kzhead.info/sun/rLdugZade5WAo5s/bejne.html
It would be cheaper as well. Imagine building a $450,000 RV yourself. It would look like a masterpiece.
I got a renovated schoolie for sale ! Haha only 45k and it's a turbo diesel Cummings with an Allison 1000 transmission
@@breakingpoint2256 That sounds like the near perfect platform.
@@breakingpoint2256wait til your turbo fails. It will cost 15,000. Haha
The interest on 450 grand would pay for a lot of beautiful cruises, hotel rooms, airline tickets, museum tickets and lovely restaurants. The minute you buy one of these things the value drops like a rock.
So true! Here’s the rest of the story in the update, and thanks for watching: kzhead.info/sun/rLdugZade5WAo5vE/bejne.html
My former inlaws bought an RV for traveling across the country. It was nothing but a giant money pit. Every trip they took with it cost them big money for a repair. They wound up selling it at a loss.
5% of 450,000 is $22,500 every year. Budget that and you’ll have a good life.
And the insurance would be outrageous
Just buy trailer caravan,its 5 times cheaper and need 0 money to operate. I bought hobby caravan in 2007 ,its 17 years now,its still like new and i spend 0 money in maintence in this 17 years ,except few times i painted little stuff that lost color from the sun .And everyone has already a car which you can tow . And you actually have more space then in RV. RV is lyxury for lazy people who dont want to spend few minutes to hitch
Steve Lehto, an attorney who specializes in lemon law, warns all potential RV buyers that RVs are not covered by lemon law. He has a number of horror stories about RV problems in which the dealer won't help and the RV may have to be taken to the manufacturer where it may sit for months without being worked on. The moral is " buyer beware" for all RVs/
I was wondering if someone would bring Steve's name up. He's made several videos regarding RV purchase and what to look out for. He also provides good "legal" advise that would best serve RV owners with problems. My guess is this company will string the owners along just enough such that the Magnuson Moss Warranty Act no longer applies (think it's 3 years / 36,000 miles)... then they will likely get ghosted permanently. If it were me, I would definitely contact a lawyer that specializes in this area. You may never need to use them... but at least you know your options before they run out.
Steve's Three Rules on RV's are, #1 Do not buy an RV. #2 Don't ever buy an RV. #3 RV . . . No
Why people continue to buy these hunks of junk is beyond me
Was wondering about lemon law
@@Van_frederick What lemon law? Not for RV's.
Never ever buy any thing Thor makes
I’ll just stick to the Thor movie instead
I've heard a lot of RV horror stories, and i concluded it's better to just stay in hotels. If you invested 400k in a mutual fund, you could stay at a Hilton every night for 10 years.
Great info! Thor is now crossed off our list of RV's!
I give them credit for stepping up and wanting to do right by Jeff and Sharon. But honestly, it seems like all the RV companies in Elkhart are putting out junk. Thanks for watching and stay tuned for the update.
@@LizAmazing _"I give them credit for stepping up and wanting to do right by Jeff and Sharon."_ *I don't.* Thor didn't do jack $#!+ until Jeff & Sharon took their story public on Liz Amazing's channel. That's no way to do business or to treat your customers. No customer should have to do that just to get their brand-new $400,000 RV brought into proper working condition! (The way it should've been in the first place!)
While you're at it, you should cross off all RV companies. Nobody's building quality anymore If you want a good RV, dont buy anything made after 2018.
ALL RVs are crossed off my list. Because you can’t find anywhere to park it. Plus 10 mpg! So there goes $100 every few hours.
@@Timbrock1000 2008 before DEF and the problematic emissions b s.
I’ve watched other videos of a mechanic that worked on rvs and he basically said that you should buy one 3-4 years old. That’s basically how long it takes for the original owner to get all the issues resolved and give up!!
That's a good tip!
Smart !!
Plus it's loses ~35% of its value in those first 4-5 years before depreciation finally starts to level off... Don't assume what an inspector can and can't do, get an inspector!
@@HuddlesNCuddles When Covid hit families bought boats & RV’s since they couldn’t fly or go on A cruise. The RV industry was depleted. Manufacturers beefed up production & filled acres of new product. The world is controlled by the banking industry. They determined that the value of new would control the future… dropping values on preowned. An RV is A depreciating asset. The preowned have taken A huge downfall on value for the last 3 years. Taking A toll on consumers. It’s sad.
I heard that from 2 rv mechanics also.
Expecting a lot is a understatement. This is a lot of money we are talking about here. And you know it only cost a fraction of the price to make it.
A SMALL fraction!
These RV manufacturers got away with so much during the pandemic, and now they can't get rid of the rigs. I just purchased a fifth wheel for 1/2 of what they were trying to sell it for last year, and also due to "lot rust" I had them fix multiple things that took nearly a month before accepting it for final purchase. Great video and sorry for your experience. One would think at a 450k price point the service and support would be amazing!
This is the 3rd horror story I’ve heard about Thor. One guy discovered that his brand new RV had the interior destroyed after a storm by a 4” diameter hole someone cut in the wrong place in the roof. Instead of fixing anything they just installed the AC so it hid the hole! It gets even better… Thor refused to pay for anything that wasn’t part of the RV as delivered. The guy who bought it had already put in his own upgraded mattress, pillows, clothes, etc and mold had destroyed it all thanks to the unbelievable laziness at Thor, and they refused to cover one cent. There’s absolutely no way I would buy anything from that company unless they fired everyone now there, from the very top on down. They shouldn’t even be allowed to do business at this point.
I have decided not to buy anything after I have seen these stories over and over again, they don't care about you, all they care about is taking your money, why can't folks get it through their thick heads! I can't for the living daylights understand why people are continuing to purchase these pieces of junk! The industry is not going to change if folks keep buying these substandard products.
Their executives should be in prison.
I've heard nothing but BAD stories about Thor. Stay away from 2010 and newer rigs mostly garbage. Stay with Newmar, monaco, holiday rambler
We have a 2016 KZRV SportTrek 334 Touring Edition and it’s been for the most part flawless. Hasn’t been to the dealership since we towed it off the lot. Over 20k miles on it now ( east coast to west coast) and going strong. Can’t speak for their current products however. Shame to hear these horror stories. They are not inexpensive.
@@Scott-mu6fkwe got extremely lucky with our 2013 Keystone Fuzion. No issues thank goodness 🤞But seeing as their quality has increasingly worsened, I would never buy a new Thor product ever again.
I hate that for these folks. When she said, “this is the most expensive home I’ve ever lived in”, tells me that these folks have worked their entire lives to be able to afford a luxury item like this. RV manufacturers are great at presenting you a beautiful exterior package. But as we all know, it’s what’s inside that matters. I personally have known for years to NEVER purchase a Thor Industries product. We’ve all heard the saying “too big to fail”. THOR is “Too Big To Care”!
I am in the process of buying an rv and your videos are truly a blessing
Buy an older unit. Not a Covid unit.
RENT.
My husband was a collision center manager most of his career. We were walking the campground, and he was pointing out the various truck and auto taillights manufacturers use in different configurations when designing Class A motor coaches. Our 2nd RV, a 5th wheel was so filled with problems, the dealer and regional service VP from Forest River agreed to send our brand new Fiver back to the factory for repair of a list of issues, but most importantly, missing and botched frame welding we only discovered when my husband was building tool storage in the basement and he moved the thin wall to attach some hooks. 4 weeks later our rig was returned to the dealership with nothing repaired. Their factory built 2x4 frames around the basement storage so the missing/ shoddy welding couldn't been seen upon opening the storage door. The factory rep gave us reassurances, if the shoddy/absent welding ever failed, they would cover repair to the rig's welding. (But the welding would have to fail first.) We argued a failure would most likely come during transit, and that could be potentially catastrophic safety concern for us and other travelers. They factory rep and regional managers just shrugged their shoulders, and said "not their problem." Hubby had repeated shouting matches and email correspondence with the dealership owner, regional manager, service manager, and factory customer service manager, before we realized they would do nothing to help us. We still have that RV, and the frame hasn't broken yet, but we still try to avoid other traffic on the roads and interstates just in case.
I purchased an older RV from a friend after his dad passed away. I paid cash. What I've learned is that my RV is built like a tank. For example, my cabinet doors are made of solid wood as are the doors to the rooms. My furniture is made of thick leather not the fake leather that peels on every new RV . It's got some age lines on it and a few miles on the odometer, but nothing I can't correct or simply live with.
sounds heavy, I'd take netting or curtains over doors or cabinet doors. Fabric in general, less noise while on the move to.
New RV’s are rolling garbage heaps. It’s the old ones that were built with pride. Step inside a 2001 Itasca vs a 2023. You can tell where corners are now being cut.
@@tg8150 dont buy anything made past 2006
I live on a steel Motor Boat and my partner did all the interior and most of the exterior. When we bought it a surveyor said the work required was only 'cosmetic'. After, it almost sank coming back from Penzance (maiden voyage) we realised that was B.S. It actually required a major refit - fortunately my partner has been able to do most of the work otherwise we would have been in trouble. When we complained to the MCA about the surveyor (he was recommended on their site) they weren't interested. I did a bit of digging and found out the surveyor was a real crook - he'd been to prison for fraud and various other misdemeanors - taking passengers out to sea without the proper tickets etc etc. So getting an 'expert' in is no guarantee of a problem free purchase. Basically, do your homework, test drive everything and only pay your money when you are certain things are sound. However, I love our boat now and probably more so because of all the trials and tribulations. We named the boat Tenacious. You both have a good attitude so I'm sure you'll weather the storm. ✌️
@@nickm5419 What's up with that? It seems like we stopped advancing as a civilization about that time.
Wow! I watched the video and listened very carefully to them describe all the problems they had with a $400K vehicle and they’re some of the calmest people I’ve very seen in my lifetime under the circumstances. At least Thor responded and took action after a ton of backlash. Great video, thank you Liz.
Thank you much. Yeah, I think they had just given up. Note how much more animated Jeff was during the update. Looking forward to seeing what Thor does and doing a follow up. Thanks for watching
Sounds like a bad deal, I would never do business with that company again
600k
There were red flags before signing at the dealership! Sad, but why buy it w these red flags on the test drive. Sorry this happened to them
Red flags on test drive is a red flag not to purchase.
😮😮😮 I hate to see what's going to happen to a 40K camper. If they have this much trouble with a 450k one.
God bless you for helping other RV owners
Thank you much! Here's the rest of the story: kzhead.info/sun/rLdugZade5WAo5s/bejne.html
We can totally relate to Sharon and Jeff’s issues. In 2017 we bought a Thor Aria 3601 and the first weekend we took it out it rained and we had about 3” of rain in all the storage bays. Long story short everything in that RV leaked when it rained. Thor took it back to factory for a month and the first day I got it home I washed it and again the water was running in with the slide out in the closed position. After fighting with them for two years we sued them and got a settlement from them and then got rid of the coach. We had a list of 40 things that needed repaired the first weekend we took it out. NEVER ANOTHER THOR PRODUCT. After hearing horrid stories from other Thor owners I could write a book. We are now the proud owner of a Fleetwood product. We are on our 6th class A so we aren’t new to this camping thing. Good luck to all Thor owners. They sent field techs to my house 4 times and no results to the water issues just in case you was wondering.
I own a 2019 class C Thor Synergy 24’. From day one nothing but troubles. Roof leaked around roof window, both slide outs have been repaired numerous times. Shower leaked around the base shower pan. Many, many smaller things, as you said caulking etc. all inferior either done by morons or on purpose. Every trip is ruined by something not operating correctly. This RV spent over three months off and on at the dealer service department before initial warranty expired. Over the years I have had mobile RV techs fix the major things that were done wrong in manufacture of this LEMON. I have put my complaints in writing to the Dealer where I purchased and Thor the manufacturer to no avail. This is my 7th RV in 25 years and I can truly say “I cannot see how THOR remains in Business”! NEVER another RV that THOR has anything to do with.
LOL If you're rollin' in a Class A, you're not "camping".
Clearly a complete garbage company and product. Wow.
I shared your pain. We retired and bought a Heartland " Bighorn" 40 foot fifth wheel 3610 RE. Right from the first day till the last day we owned it was a true nightmare. Broke our hearts and will never own another RV ! Absolute junk !
Some field techs are going to get replaced it sounds like.
I would completely lose my mind if I paid half a miliion dollars for a coach and had these kinds of problems. Thank you for convincing me to NEVER buy one of these, from anywhere.
Don’t own an RV (yet) but have watched your channel for a couple of years. This is a great service you are doing for people (and the industry overall).
Thank you!!! Here’s the rest of the story in the update, and thanks for watching: kzhead.info/sun/rLdugZade5WAo5vE/bejne.html
I’ve a friend with a Prevost coach that’s been on the road a lot over its life… very hi end unit. It spent a month in a Prevost repair facility near Daytona to repair and replace a few items with the final bill coming to a bit over $10,000.00. And still items didn’t work. I think there’s a total lack of quality control in the RV industry. You’re trying to create a home on wheels with all the amenities you’d find in a house, but in a moving vehicle bouncing over the hiways of America! Heck, we’ve got a government that’s broken, why not a RV!
I'm a retired car dealer. I spent 38 years selling mostly used cars. Made an honest living in an industry that was about 30% shady. The best slick salesmen often leave the car business and go to RV's. Commissions are larger, hours are better and you can go south in the winter and return north in the summer.
This hit home because I retired over a year ago and was seriously considering buying a new RV just like this one ($400k+) but the quality problems changed my mind. Shame on the people responsible for the poor design/build quality. Take some pride in what you do.
If you do hire yourself an RV INSPECTOR AND CHECK HIS DOCUMSNTION,
Betcha the rv manufacturers are hiring low cost border jumper labor 8 bucks an hour.
buy a used one and a vacation beach condo in Mexico
@@miguelnegrete8883 That's the problem. I personally know a licensed RV inspector. MOST of the time, the new RV's fail inspection. And that's just the first 100 point of inspection. THEN the customer will push them for recommendation for another brand. However, it's hit and miss. It's like a Ford owner who asks you, a Toyota owner, and that Fords owner buys a Toyota, and it didnt work for the buyer. Then it makes you a bad guy. He just tells them to do research (obviously) because it's a LOT of money to own one.
Happy you are rich … rv is strictly for rich people. All rvs break down because they are complex housing structures not meant to be driven around no matter how stable the suspension may be. Spend the money on hotels and restaurants. If espresso is your thing, you can carry around a portable wawaco handheld one a small grinder and quality coffee
My parents were RVers. They started out originally with a tent trailer before working their way up through a series of house trailers, 5th wheels and van conversions and eventually to a class C and then got out of the hobby altogether. Why? Because they found that without fail, the newer the unit, the bigger it was, the more elaborate it was, the more expensive it was, the more features and options it had, the bigger the pile of rolling junk it was. And my dad was probably the handiest handyman who ever lived. There was nothing he couldn't fix. We used to joke that he could probably diagnose and rebuild the space shuttle. But it got to the point that he was spending more time fixing the damned things than traveling in them. At one time, I planned on being an RVer too in my retirement but my parents' experience along with the exposure I had to modern RVs from being a driver trainer and also a hauler of them convinced me that I want no part of them.
What a sad state of affairs. I have never wanted to dive into the RV world thankfully. I spend my money taking several trips a year and live in a regular home. What a mess for these poor folks.
I live in a Chevy van, no conversion no insulation nothing built in. Removable generator heater bed fridge a/c
@@brandondeweil942 Down by the river? 🤔😂
@@lukewarme9121 Indian style 😂
Airstream
These are the stories that make me love my 1979 Airstream Class A on a Chevy chassis 24 ft. It is sturdy, simple, and easy to maintain.
Glad to see you back in the game and really like the valuable information provided. My wife and I are currently searching for our dream RV and have heard all the stories, good and bad. The one thing we've heard consistently is whether buying new or used, get an inspection.
Hopefully your channel is about to become exactly what the RV industry needs in order to get straightened out. I hope you become like the Consumer Reports of RVs.
Liz you’re a treasure for helping these RV corporations find their integrity!
They aren't finding their integrity, as a matter of fact it's worse now than ever. The problem is people just keep lining up to buy this crap and the circle keeps going.
I agree, profits are king, however none repeat buyers will impact their bottom line eventually, so for us whom haven’t bought a new rig, pay attention and be stingy with your money, ask those difficult questions, like; do you have any recalls, better business bureau write ups and lemon law issues on this unit? Ask for references from current and past owners, if they refuse walk out!!!
Thank you for sharing your experience with us!!
Husband and I retired May 2015. We bought a 2008 Cougar 5th Wheel. It was beautiful. First winter we remodeled the interior Turned out Beautiful Had some work done was told our rig was well made. Got lots of compliments on it Recently sold it for what we originally paid for it Thanks to all your videos we will be buying used again 😃 Because of your videos we will not be buying anything new We th
I appreciate all of these RV owners sharing their stories. Seems like 2019 these RV companies lost their work force and then hired back unskilled labor to work on these RV's. What a nightmare. I feel so sorry for this couple (and all the people that have done interviews). Wishing this couple all the best. BOB MARTIN GIVE THESE OWNERS A CALL & APPOLIGIES!! ASAP!!
Well, something definitely's got to change, Jan, because what they are doing is unsustainable. They can't keep putting out such poor quality and expect to stay in business. Thanks for watching and stay tuned.
@@LizAmazing Agreed. People will just start building their own campers, tiny homes & van converstions themselves so they have control over the build. The issues with some of these older style parts (tail lights etc) on these new Coaches is that when these new parts fail what do these owners do then. by then they might not be able to find a part. If I was these owners I would buy back up parts so they have parts down the way. This happens all the time with cars designs. I had a part in a car that I could not find for the AC. I called everywhere. could not find the part. the dealership could not find the part. I finally gave up. The car was not that old. Same with family members cars. They redesign everything and do away with manufacturing parts so you buy a new car/rv. they run a con. nothing last like in the old days.
@@jansmith3158If they can't afford to build a tail light, they can't afford to repair it!
Ask yourself wth*ll is Thor doing putting in ‘discontinued’ (old- in year they were last manufactured parts) tail light fixtures in a brand new RV??? Like Thor has got people calling around looking for cheap discontinued parts?? Cause that is exactly what it sounds like to me! 😳🍻
There's an ole saying, ya buy crap, you get crap, but "NOT" at $450K..@@SpykersB
You are doing such important work- owners are no longer on their own! Thank you for your advocacy work!
Awww, thanks Bernard. Big hugs to you for your unwavering support along the way!
Took the words right outta my mouth! Well said!
Great video Liz, im so glad your helping people out.
Thank you, Liz. Your videos are amazing! You have totally convinced me that I will stay in five star hotels then to buy an expensive RV which my wife wanted
I don't own a trailer or RV, but these videos are an eye opener on the industry and hopefully leading to changes!
Just as slimer as car dealerships. Always test n inspect before buy
Lemon law does not apply to RVs. You're never going to get these issues addressed without regulation. It's sad that we need the gov. to intervene, but there ya go.
@@bellonamars2541 depends on which ur in but most states absolutely have lemon laws n exactly same as cars. U absolutely r wrong where the hell do u get ur info?
Mass RV industry is so shady. Nothing is built to last because they assume these are impulse buys people are making and they'll get tired of them after a couple of years and sell them when they stop using it. I'm especially skeptical of the big gigantic expensive RVs. All the bells and whistles are just more things that could potentially break or go wrong.
The quality of RVs has been crap for years and years. As Steve Lehto the Michigan lawyer stated, never buy a new RV.
Never even been in an RV and not sure why KZhead recommended this channel but I'm glad they did cause you're doing the lords work by trying to help these poor people that are trying to live their dream and get caught up with these situations. Keep up the grear work Liz!
Should not the LORD be handling this? I’m VERY concerned that the LORD is a shiftless lazy bones😂
But who would sink $450,000 in a camper? If you are a "full timer," it's almost a nomadic life style. Meet your neighbors on Monday - they are gone Tuesday morning. Try a nice Popup or, better yet, how about a nice tent? Now that's the way "to camp." "On the road again....Can't wait to be on the road again..."
@@dontgettoknowm9864 That's the Lord for you. Always having people do their work. Won't even show their face to tell us if we are doing a good job.
They are HUGE investments. Very expensive to own and operate plus knowing how to drive a bus. I can only imagine the fuel economy (for lack of a better word).
Thanks so much!!! Here’s the rest of the story in the update, and thanks for watching: kzhead.info/sun/rLdugZade5WAo5s/bejne.html
Hey Liz. Love your videos! Thanks for sharing all these pros and cons videos. A real eye opener . Thank you🎉
Your videos are a blessing!!! I was thinking of getting one, but I’m definitely having second thoughts!
Thank you! Definitely do your research, join owner forums and get an inspection. Here’s the rest of the story in the update, and thanks for watching: kzhead.info/sun/rLdugZade5WAo5vE/bejne.html
Wow. Those poor people! What huge headaches and heartaches! What surprises me is that they spoke about it so calmly. I hope Thor not only fixes their concerns, but re-vamps their quality control department. That’s plain and simply shoddy workmanship. I’m glad throwing your weight around Liz, (😊) may help this couple. Stay safe and best wishes!
Awww, thanks Theresa! I sure appreciate you being here for the whole journey! I think they were so calm because they felt so dejected by the whole experience. Note how Jeff was much more animated during the update. I'm sure hoping Thor turns this mess around. Have a great weekend and see you next time!
"re-vamps their quality control..." HAHAHA!!!! there IS NO quality control!!!! so there's nothing TO re-vamp!!!!
@@jessstone7486 What's worse is when Thor bought Airstream some time back, I was thinking Airstream would be going downhill as well...even though BEFORE that Airstream was having too many QC issues. It's really hard to find a QUALITY RV maker, as most RV-makers are Crap-makers. Even if they're "above average" quality-wise, THAT isn't saying much. Overall, it seems to me that the Canadian RV makers are better, not only in quality (fit&finish/materials used) but also possibly their warranties are better, too. I DO like the small Class A Thor makes, mainly due to its smaller size (unlike most Class As) but the problem is that THOR makes them. No thanks... ;-) -- BR
They have have had crap QE/QA for quite some time. This won't change a thing.
My brother owns a 1 year old 38’ Jaco class A and has multiple problems. Major cabinet problems, heater needed repairs, outside steps are zipped tied up so they can travel, plumbing issues and cab A/C not working 5:15 and many other issues. Thor also owns Jaco.
Hey Ms Liz. Keep hitting them hard. The RV industry has gotten away with crap for years. Safe travels and say howdy to P.
I understand that units built during the pandemic, supply chain problems, wood shortage etc. seem to all be poorly made.
Great video, we bought new and have been repairing things ever since.
My wife and I are retired and a couple years ago started considering buying an RV. We attended a couple RV shows and what struck me was how cheap the materials used in the interiors were, and how poor the construction quality was. And it was the same regardless of the price point. They looked very good from a distance, but when you start poking and prodding they just seemed like they were built by workers that had no pride in their workmanship. Since then I've watched countless hours of videos such as this one that has really convinced me that RV's are not worth it. Why would I want something that I'm going to have to wait six months to get fixed for something they did, or more likely didn't do? I get it that people love their RV and it's only the people that have the 'rare' problem that take the time to post about it. But when there are literally hundreds of YT videos describing shoddy workmanship and zero support from the dealer once you drive it off the lot, something is seriously wrong with the industry. Surely there is some RV manufacturer out there that knows that there are customers that are willing to pay a premium amount just to get something that they can be confident isn't going to fall apart or break down. Do you have to spend $1 million in order to get quality workmanship and have dealer and factory support you can count on? I know people will continue to purchase RV's, and I say more power to them. I can't help but think, however, there are a few people like me that are just not willing to invest that amount of money in a rolling piece of junk.
Get a pre-2020 Airstream, keep it small, drive a fun tow vehicle and spend most of your time outdoors. And don't go full-time. You'll love it!
Thanks for that advice. Unfortunately, if we ever decide to buy one, it needs to be a toy hauler so Airstreams are out.
I agree. If you have this type money than, you need to use common sense. Most of my friends don’t have 400k to put in a RV. Much easier to get a hotel Or just travel in a nice conversion van. These RVs are made so cheap and the material is a joke. The RV game is for the RV when it comes to Class A diesels. Now they are mad at a company that could careless because they sell tons of RVs. They don’t care about someone having these problems. They know that people with this type of money will continue to buy. All RV service centers are packed with RVs. Just my two cents.
Especially NEVER buy one at Camping World!!! You've been warned! They are swamped with Thor repairs...ask me how I know!!! LOL.
Consider a yacht, power or sail. 8 out of 10 are built to last 50 plus years, by craftsmen who care about what they're doing, verses guys putting in time for $10/ hour. The designs are always well engineered, usually by independent designers with industry name recognition, and the materials, fiberglass, hardwoods, aluminum, marine ply, and stainless steel will always outlast particle board, interior plywood and raw steel. Most boats will go thru a refit after 30 years, major engine work, paint, interior upholstery, systems upgrading by the owner, most RV after 30 years are disposed of as not worth putting further money into and sold for maybe 10% of their original cost to people who think they're getting a bargain, not understanding the money pit they've just purchased.
Now that we are early into our retirement years my wife and I have talked about RV ownership. Here is our take on this: Why would anyone want to take all their housework with them? Why? Why? Why? Why would anyone want to risk having their entire trip ruined by a mechanical breakdown such as a transmission? This couple could stay in a nice resort or hotel for one thousand nights for the cost of their lemon.
I don't think the idea is bad but you need to know the risk. Its like a house but way more expensive to maintain and most are not built well.
I totally agree. I retired 4 years ago and my wife and I thought we would buy a motorhome and see the country. Sounds awesome huh? I was skeptical about the experience. So we purchased an older motorhome in excellent condition, low miles. Never had any big issues. However, driving was stressful and a white knuckle experience on interstates. Finding campsites was an issue, always jam packed. It was a lot of work and not a pleasant experience. The final nail in the coffin was a weird brake failure while driving to my lake property. Luckily, I made it there. That's where it sits permanently as a weekend home for us. I'm done with RVing . I'm done being a glutton for punishment. Rather stay in a luxury hotel, go on a cruise, fly first class. And I'm not dealing with driving a monstrosity thinking I'm living the dream. Not!
@@Ocean_breezes We agree. On a related topic, I have a friend who retired several years ago. He lives in Newport Beach CA (we live in suburban San Diego). His dream was to own a sizable boat. They cost up to a $million. He has a friend who invited them to go out to sea on a private boat. The boat broke down off the coast of San Francisco. It had to towed. The bill for the tow and the repairs was $75,000! My friend then said, “Never mind!”
@@davidpearling2395 Boats are like swimming pools, the best ones are those that someone else owns. LOL
People want the freedom to live where they like, as long as they like, and sleep in their own bed. If you want to live in the filth of tens of thousands before you, that's your choice.
Top priority in buying/operating/using an RV of this size: You MUST be able to troubleshoot and perform general maintenance! If you can’t do this or be willing to: forget it! Also, you will experience a major failure at some point. Secondly - the more “technical/electrical” stuff you have. It will eventually break!!
Liz we need more people like you. Keep up the good work. Myself I just bought a used 2022 cruiser signature twilight 2100 rv. I’m taking it out next month for the first time. I hope I don’t have a nightmare of a time. I’m going from a tab NuCamp 320 to high was brand new and that was a nightmare. Hope this rv is a better experience.
What an absolute nightmare. That couple is more than patient with the problem they have on their RV. Thanks for helping all of us Liz.
You are so welcome, James! Thanks for being here!!
By the time they purchased their coach, we has been hearing for at least 10 months NOT to buy anything manufactured since the pandemic had begun...THIS is a perfect example of how true this statement was...we will NEVER buy anything that was manufactured from 2019 thru at least 2023
Completely logical.
Thanks to poor planning on my part I'll never have to worry about this but this is flat out ridiculous!! You're supposed to be able to enjoy your retirement.
# 1 mistake: you bought a RV
# 2 mistake? They believed the hype about RVs. When is hype ever true?
450 grand? and no inspection? bro I'm inspecting that thing 3 times and if they don't give me a 10 year fix anything warranty they can keep their rv
their next purchase will be a boat which will make their #1 mistake seem like a vicars picnic.
# 1 mistake: you bought american made, everybody knows all US trucks and RV`s are junk
So they took it for a test drive and there was wind coming in around the windscreen but they still bought it?
I think I get tired of hearing the manufacturer become "upset and appalled" at their obvious quality issue, but I never hear that their quality assurance manager for that coach was fired. Thanks for putting out these videos.
Exactly!
Aaah huh 👍🏻. 🍻
After spending that kind of money, I wouldn’t have thought an inspection would be necessary but I couldn’t be more wrong. He made a good point about rain coming in the slides. Would an inspector have caught that? Do they spray the sides with water? The screws through the roof is appalling and incompetent! Their PDI should have caught that. This story was even more disturbing than your other ones. No wonder Thor has such a bad reputation.
Hi Cecilia. No I don't think any inspector sprays the slides with water. Honestly, with these past two vidoes I made, they all should go through some kind of car wash! And I give Thor credit for stepping up and wanting to make this right for Sharon and Jeff. I'll keep you posted for sure. Have a great weekend!
I agree that it's appalling, especially after spending that kind of money for a new coach, as our 15 year old Tiffin, which has a fibreglass roof (of which I wash & wax) is still in wonderful shape! I annually check it over, and apply sealant in any area that seems like it could use some, and we have had zero roof issues thankfully.
The more you spend you need more inspection!
Dealer PDI stands for "Probably Didn't Inspect"
@@LizAmazing ---I feel that Thor only "stepped up" after they saw that you have almost 100K viewers on your (wonderful) YT channel and they decided they didn't want the bad PR.
We be certainly changed our minds about a motor home. Thank you for getting the word out.
liz, thanks for sharing this. The whole rv community needs to hear abut things like this...
Thanks so much for your support!!! Here’s the rest of the story in the update, and thanks for watching: kzhead.info/sun/rLdugZade5WAo5vE/bejne.html
I had a Four Winds with a similar windshield and it always leaked. I would recommend avoiding any RV with the curved glass wind screens - they almost never seal properly and and torsional twist on the RV (which can’t be avoided on uneven ground) forces the windscreen to break the seals. I now always look for designs where the windscreen is more or less flat and surrounded by a frame.
Thank you for the info. Thor was a top pick for us. We are moving on elsewhere. It's a shame when a company tries to make a wrong a right when they start getting bad publicity. I've dealt with a home builder who responded the same way. Thor is scratched of our list. Thanks again!
I sure hope this is a wakeup call for Thor, Chris. Thanks for watching and see you in my latest video in this series right here: kzhead.info/sun/Z9qLoaeZmattY30/bejne.html
We are not completely in the same boat as this couple, but we have had nothing but issues and run around for corrections with Thor and the dealer. I wish I had done research into the manufacturing, but our Keystone 5th wheel was built solid and had no issues with it.
So True, the only time that you have any power is "PRIOR" to signing the papers. Once you drove off the lot it is all yours, Good or Bad. OMG, paying RV techs to come out and saying "Ya, it's broken", only to pay them again to fix it. I feel so sorry for you two.
Yep, don't sign until it's right! Here’s the rest of the story in the update, and thanks for watching: kzhead.info/sun/rLdugZade5WAo5vE/bejne.html
If you luv Liz, as much as I do, forward this for others to subscribe today. She is doing angels work for RVers and deserves a wider audience.
Agreed! This topic needs to be shared!
She won't help anyone but herself unfortunately. It's cheaper to for the RV's company's to operate this way and deal with a little fallout now and then.
@@jamesnelson6381 One outcome of Liz' vids and others is that the industry is facing a better informed consumer now. Sales have slowed and in the future many will be dependent on inspections, similar to housing. Working together, with tips from people like Liz, we can improve outcomes for consumers. There is more hope now than in the past 10 years.
I'm looking at doing a school bus conversion now after seeing so many disaster stories on the big expensive coaches. Like everything else in today's world, If you want something right, you have to do it yourself.
expedition vehicle is better they are more robust..
I converted a toy hauler for weekend travel. My Ram 1500 with 5.7 gets 17mpg without trailer and 10mpg pulling trailer 60mph. Far cheaper maintenance and repairs as needed. School bus conversions may have insurance difficulties. Limitations at RV camp might be prohibitive. Many will not allow anything but 10 year and newer RVs. Johnny Cash daughter died in a bus conversion due to carbon monoxide poisoning. I do not like propane use inside any living space. I carry gen in truck bed and propane bottles on trailer tongue. Tires are far cheaper than bus tires and can buy them most anywhere. RVs are a rolling bucket of headaches with embarrassingly bad quality.
It was the long screws going through the roof that did it for me, that's way beyond a genuine mistake, it looks deliberate. I'd be demanding a full refund..
Naw its just kids competing with each other to see who gets more units done faster (more pay?) Had a friend, who in his youth was hired to build manufactured homes with his brother.
i had a 1971 dodge supreme 2500 and that was built solid . knowing what i know now i never would of sold it. that thing was one of a kind.
This is unreal! One problem is the lack of skilled labor. I was looking into taking an RV tech course just to be certified because I can do everything anyway . Ran across a forum post where a community college had to stop offering the RV tech course and you can’t imagine why. They said they would start a new semester course and within a week local rv dealers and manufacturers would hire students straight out of the program to train because there is such a shortage.
Wow, good grief!!! Thanks so much for your comment, and for watching.
Well guess you don't have to spend any money on an RV course anymore 🤣😂🤣
You've hit gold with this series and you'll finally make to 100K. Great job!
My husband and I just bought a brand new B30. Love the coach and its perfect for our needs. I 100% see what you all mean by Thor not completing or caring about what they send out. I have already fixed things on my own cause I know they don't care.
Oh no, so sorry. Here’s the rest of the story in the update, and thanks for watching: kzhead.info/sun/rLdugZade5WAo5s/bejne.html
I am so sorry y'all are having to deal with this. Unfortunately, you bought a Covid Coach. We purchased our 2020 Newmar King Aire used and had it inspected and we have had it for almost two years and only a couple of issues that we were able to fix on our own. We are fellow Texans and we did so much homework because we had previously owned a 2011 Monaco bought brand new and it was nothing but trouble. We purchased our coach in Florida from a buy owner sale and he kept it immaculate. We made sure not to look at any coaches manufactured in 2020. Our KA was manufactured in late 2019. People need to be aware of CV coaches because they are everywhere!
Liz, You have most certainly found your critical place in the RV world as an advocate for RV owners. People rely upon you. Much respect, my friend.
Oh Randy!!! Thanks so much. I am thrilled that Thor stepped up and I am happy to be an advocate to bring about much needed change in the RV industry! Love and hugs to you right back!
This is a horror story , a coach from Hell and back . I think you have put Thor out of business and well done despite your personal grief . PS : the dogs even look in a litigious mood !
Thor is massive 😂
I hope that Thor sees this as an opportunity to do better across the board. Here’s the rest of the story in the update, and thanks for watching: kzhead.info/sun/rLdugZade5WAo5s/bejne.html
Thank you Liz,for putting out good quality videos like this one,I ve just saw,on your tube channel,I am a homeless man, looking to buy one day,a small RV for myself,and maybe my wife,keep up the good work,that you are doing jr.
In general, I think the workmanship for RVs is something to be desired.
Yes, I hope that improves soon. Here’s the rest of the story in the update, and thanks for watching: kzhead.info/sun/rLdugZade5WAo5vE/bejne.html
Great video. I bought a used Class B RV 10 years ago as a test drive to learn about them. I fully thought it would just be temporary just to fIgure out what I really wanted. But I had so many problems, and the total lack of qualified and trusted mechanics that could work on RVs made me change my mind. I have learned to work on it myself, and since I think I finally fixed everything, and can fix it when it breaks in the future, and I do not trust RV makers, I have decided just to keep my little Class B.
Smart decision. Good for you!
yeah, my 1990 e350 looks like hell on the outside but still works perfectly.
This is awesome on how you are using your channel! Hopefully, so many who are being wronged by their deal will finally get some help! Thanks for doing this!
Thanks so much Deb! I am thrilled to be making a difference. And kudos to Thor for stepping up and wanting to make it right. Thanks for being here!!!
Not the first time I've heard of Thor issues; really appreciate Jeff & Sharon sharing their comprehensive list of serious issues, and thank you Liz for the videos. I'm ruling out Thor, and I had been considering a Miramar. Not anymore. Q: Why don't lemon laws apply to these expensive vehicles?
The lemon laws are pretty weak. They typically don't cover the "house" part of the RV. Here’s the rest of the story in the update, and thanks for watching: kzhead.info/sun/rLdugZade5WAo5s/bejne.html
Wow!!! Thx for sharing. I’ve watched so many videos from folks like you and so we paid almost a grand for an RV inspection before picking up a 139,000 class C
Good for you for going used. Here’s the rest of the story in the update, and thanks for watching: kzhead.info/sun/rLdugZade5WAo5s/bejne.html
Thanks for the video I was thinking about buying a Thor motorhome and this video changed my mind I can’t stand companies that don’t stand behind their products and especially ignore their customers when they have issues
I give huge credit to anyone who owns an RV or a pool. Both are on my no fly list, but I love the idea of both! I appreciate this channel and everything you do!
I've always wanted to live in an RV since I could remember because I've never been the kind of person that likes a big ole house and I wanna be on wheels exploring and going places as I choose while living in that same place on wheels. Unfortunately, I'm broke and definitely can't afford 1 of these and most likely will never be able to and even my credit sucks if I did want to get 1 but I'm not paying the high ass payments they would want on them things anyways,there is no way.
Pools are awesome! They aren't difficult or expensive. If you have a family you probably save money. I wouldn't do an above ground model but a decent in ground pool with a solar heater is amazingly cheap and easy.
@@ericmaclaurin8525 insurance problems. Nope
Everyone I know who bought an RV had been a nightmare and the dealers have no idea how to fix them. Life is too short and precious to have to go through such a nightmare.
That's a great interview. We have a Montana which is built by Thor. It has many of the same problems. Very pretty. I would have never invested again. I'm afraid to move it anymore. It sits on a permanent campsite now. A cabin on wheels..It's fine as long as it doesnt move. We had rain come in the slides as well. Very poorly built.
I purchased a Thor Tranquility from LaMesa RV in Sacramento a couple of years ago. It was a fraction of the cost of what you folks have spent. I truly feel your pain. The poor build quality was apparent from the minute I left the dealership, only to be outdone by LaMesa's nonexistent customer service. The more time passed the more I realized I got hosed. I sincerely hope you have better luck resolving your poor build quality issues than I did. Luckily karma was on my side and I ended up rolling the van for a total loss.
This report is stunning. What a shoddy RV.
I know it. Thanks for watching and stay tuned for the update.
I live in a 36ft RV full time. I bought it used, when the rainy season came, I had a leak dripping from the air-conditioner in the back bedroom, after removing that air-conditioner and putting in new gaskets it still leaked. After removing it and putting a cover over it, still had a leak there! Finally found the problem, it was the antennas leaking on the front of the roof ! 14:44
What? Oh my goodness. Thanks for sharing this. Here’s the rest of the story in the update, and thanks for watching: kzhead.info/sun/rLdugZade5WAo5vE/bejne.html
Excellent video. Thanks for sharing.
Enjoying your videos on problems with RVs. I am 73 and skilled in welding, electrical and mechanical systems. Not a finished carpenter. I tent camped, and had a used trailer while working. Got a used 2001 Four Wheel Camper Hawk when I retired. Great campers and well built. Then purchased a 6 month old Four Wheel Camper Shell model. Did a full build out just the way I wanted. Used several years but wanted more comfort. 2020 we started looking at a "B" van. Hard to find in 2020 but we found a 2020 Thor Sequence new in LA CA. Purchased over the phone. Went to pick up and found a few problems that I was told would be taken care of. Long story short we spent the night at the dealer to have the problems fixed the next day. Over night we found more problems. When I told the tech working on the van the other problems he said I would need to make an appointment and bring it back. I said I would call my attorney first. Then the tech stop working and left. I had paid cash and was sure I had been ripped off. My attorney said IF I had not left the lot, and I did not, I could get my money back. Credit to the sales manager who showed up next. He asked if I had driven on the street and I said no. He then said if we are not happy we could get our money back. It took 6 week to get the money back. Several months later we found a new 2021 Coachmen Beyond 22C on a lot. After 3 years we are happy with the van. Still had several issues than needed to be fixed. Coachmen's response has been good. My dealer not so good. To change the battery took over 3 weeks WTF. I think all RV manufacturers lack any QC. And dealers do not do any pre delivery inspection.
I think you Liz are doing RV’ers a giant service and I want to thank you.
Thanks so very much for your support, Marcus!
Great video thank you for the info I am so glad I watch this video 🙏
Thank you for being here, David! Here’s the rest of the story in the update, and thanks for watching: kzhead.info/sun/rLdugZade5WAo5s/bejne.html
Great video Liz! We have a 2017 Tiffin 40IH coach and so far we have had no major issues so far. The issues that we have faced were supported by Tiffin with no questions/issues. Now that Thor has bought Tiffin, every owner is not happy with this. The changes we've seen at Tiffin in Red Bay, AL are not customer focused nor are met with support from the community.
Liz, I’ve been a subscriber for a while, and I love your channel. This series you are filming to call out these bad RV manufacturers for their poor build quality and bad service is exactly what the industry needs right now. What they’re doing to consumers by raising the prices so high and building with such poor quality is borderline illegal. We need more videos like this to educate the public. Please keep these coming! Hoping for positive change in this industry, and with people like you helping others share their stories, it’s only a matter of time. Thanks Liz! ❤
450K highway robbery and the misery it causes for the buyer's is shameful
All motor homes. Towing Caravans to high end, all cheap junk underneath, I worked in top level motorsport for over 20 years, all our glory busses were a nightmare behind the luxury....., 'Beauty is skin deep'...
Funny... The dogs seemed to be quite chilled out!
Liz very good presentation. These problems are present in all RV’s whether a motorhome, fifth wheel or any other type regardless of cost. I bought a new fifth wheel in 2014. The problems and workmanship were terrible and the factory could have cared less. Now I tell people that most RV’s should have the motto “design by idiots, build by drunks”.
I've never owned an RV, I can only do minor maintenance in my house. These are the horror stories that stop me from even renting an RV. Hope things go well for the couple.
Hi Ron. Yeah this series is sobering for sure. Not a good time to buy new, but trailers and fifth wheels built in 2019 and before tend to be well-built. The motorhome sweet spot is 2002 to 2008. Whatever you buy, join the Facebook group of the model to get the scoop from owners. And always get an inspection. Another advantage of buying used is the seller has typically gotten the kinks out. Thanks for watching.
We had a Thor Plazzo. Two months old the refrigerator fall out of the wall. Going through Phoenix my microwave fell out while driving on the 10 highway. Door fell off about two months later. Everything mechanical was sound. Everything Thor assembled was a disaster. Main slide motor stuck in the middle of snow in Lake Tahoe. Leaked rain and melting snow leaked in. Transmission and Diesel engine worked great. After about six thousand of our money the coach seemed o.k. Sold it then. Happiest day !!
Wow. Oh my goodness. So sorry. Here’s the rest of the story in the update, and thanks for watching: kzhead.info/sun/rLdugZade5WAo5s/bejne.html
Liz you're a hero.
Does no one research brands before making a purchase? Thor is notorious for putting out junk. It’s cheap for a reason!
Doing more research is always a good tip. On the other hand, if you pay $450,000 you expect to get something worth that. Thanks for watching and stay tuned!
@@LizAmazing What you expect and what you get are often two different things. Thor's business plan seems to be built around P.T. Barnum.
Well we saw how that played out, just because you spend a lot of money on something there is no more of a guarantee than if you had brought something way less expensive. Excellent channel and excellent work, thank-you for all that you do! @@LizAmazing
My thoughts exactly.
That coach was built on Friday afternoon, labor day weekend, by drunk disgruntled employees. These companies are praying on people who spend a lot of money and are blinded by the dream. If the windshield problem was in a new car they would have said no thanks and walked away from the deal. Because of the amount of money, the time waited for delivery, and their expectations they didn't walk away from this.
2 points.... Buyer Beware.... and always get a thorough RV Inspection ! These stories of the " New RV nightmares", are becoming more and more common place !
What a nightmare😱 Thank You for sharing
Thank you for watching, Kathy. I just posted the rest of the story here: kzhead.info/sun/rLdugZade5WAo5s/bejne.html
Congrats you saved their lives ! Great Vid!
Whew! Here’s the rest of the story in the update, and thanks for watching: kzhead.info/sun/rLdugZade5WAo5s/bejne.html